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IVR
Real time monitoring

Top Rated IVR Software with Real time monitoring - Page 8

Last updated: September 2026

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DialLink

(0)

The Best Phone System for Small Businesses

DialLink provides SMBs and startups with a business phone system that combines AI voice agents, advanced call handling, and business messaging to automate routine interactions and project a professional image, without the cost or complexity of enterprise tools.

Maqsam

4.5

(11)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud and mobile-based contact center solution

Maqsam is a cloud and mobile-based contact center solution that helps manage customer experience and revenue, automate customer support, and streamline sales tasks.

Landis Contact Center

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Contact center solution

Landis Contact Center is the a certified Microsoft Teams contact center, built using the native Microsoft Communications APIs. Designed to unlock the full potential of MS Teams calling, this solution enables businesses to deliver customer service, improving productivity and customer satisfaction through integration with existing tools.

Dialbird

(0)

Unified communication platform for business teams

Dialbird is a business phone system that consolidates voice calls, SMS, RCS messaging, and team chat into shared inboxes for collaborative communication management. The platform features smart call routing, call menus, voicemail, recording capabilities, and admin controls for managing team access to business numbers and contacts. Dialbird operates on carrier-grade infrastructure and is accessible across web, iOS, and Android devices.

EasyGoIVR

(0)

Transform Your Call Center Dynamics with EasyGoIVR.

EasyGoIVR streamlines call management, boosts efficiency, and enhances customer satisfaction.

HoduPBX

5.0

(22)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

VoIP and communication management system

HoduPBX is a VoIP communication system tailored for global businesses that provides various features including auto attendant, call monitoring, call routing, and real-time analytics and reporting, and more. Furthermore, it integrates with various CRM systems and supports a range of hardware devices.

*astTECS IVR

(0)

Seamless Conversations, Elevated Experiences

*astTECS IVR optimizes customer-business communication via automation, smart routing, and personalization, enhancing experiences, boosting productivity, and fueling growth.

CalLite CRM

(0)

CRM software for managing marketing activities

CalLite CRM helps businesses manage various sales-related activities such as outbound (telemarketing, teleselling), inbound/help desk, uploading practices, contracts, PDA, pyramid/multilevel sales networks, appointment making, surveys/data collection, multi-channel messaging (outgoing and incoming), reporting, and business intelligence.

DCDial

(0)

Contact center solution

DCDial is a contact center solution that helps businesses start making more connections and collect revenue. It allows teams to connect agents with customers in real-time and monitor campaign metrics on a unified interface.

CenturionCARES

(0)

Innovative customer experience and contact center software.

For nearly four decades CARES ACD, IVR and PBX software solutions have helped organizations elevate their operational efficiency and deliver superior self-help and live agent experiences to their customers. At CenturionCARES, we understand call center people because we are call center people.

Office24by7

(0)

All-in-One Office Automation Solutions

Office24by7 IVR software allows businesses to design intelligent call flows with no-code configuration. It routes callers to the right teams, captures key inputs, triggers workflows, and ensures faster response times without adding operational complexity.

NDT VoIP Solutions

(0)

NDT VoIP streamlines communication and day-to-day operations

NDT VoIP Solutions is a hosted VoIP telephone technology system that revolutionizes business communications. It includes key features such as voicemail, recording, faxing, and conferencing, plus a seamless integration with LCS’ property management software, Rent Manager.

HGS Agent X

(0)

Contact Center AI

HGS Contact Center AI offers cloud-based contact center tools that help streamline processes, improve agent performance, and optimize the hiring & onboarding framework. With HGS Contact Center AI, you pay for only the features your business needs. Schedule a free demo to learn more.

Axialys

(0)

AI-powered cloud telephony for contact centers

Axialys offers cloud telephony and artificial intelligence solutions designed for contact centers and customer service teams. The platform includes VoIP telephony, call center management software with real-time supervision and reporting, and AI-powered features such as Voice Pilot for call automation, Voice Assistant chatbot for agent support, and Voice Monitoring for automatic transcription and sentiment analysis. The solution integrates with CRM platforms through CTI connectors and APIs.

Expertflow Contact Center

(0)

Banks, Mobile Operators, Utilities, Healthcare, Airlines

Expertflow Contact Center integrates voice, chat, video, web & social media channels with market-leading AI and CRM solutions to automate and enhance customer experience. We equip agents with knowledgebase and CRM integrated bots and tools thus considerably reducing call handling time.

Read more about Expertflow Contact Center

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