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Top Rated IVR Software with Real time monitoring - Page 6

Last updated: September 2026

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190 software options

Servetel logo

Communication management solution

Servetel (by Acefone) is an international cloud communications service provider, catering to startups, SMBs and enterprises. We have aided 5,000+ businesses improve their communication systems, customer experience, and lead generation with our cloud communication suite Ace-X.

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3CLogic logo

Cloud Call Center Solutions

Easily build simple or complex dynamic call workflows with 3CLogic friendly drag-and-drop IVR builder. Leverage data from any CRM or customer service management platform to enable catered call routing to the agent best suited to assist customers.

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Ring.io logo

Intelligent sales call handling with native CRM integration

Ringio promises improved caller productivity with logging, lead generation, call routing and reporting features crucial to improving sales and customer support

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Natterbox logo

The Voice Experts for Salesforce

Natterbox is an expert voice solution for Salesforce with native telephony integration that helps organizations personalize customer experience at scale, boost sales and service efficiency, and gain complete visibility into their operations.

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inconnect logo

Make Contact. Do Business.

inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

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ROUTEE logo

Unified communications & transactional emails

Routee, powered by AMD Telecom, provides Web and API Communication as a Service solutions, so as to expand and simplify communication capabilities between people, applications, corporations, and technology. Organizations are able to utilize forms of messaging, voice, and verification.

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Workiz logo

AI-enabled FSM that assists with scheduling and invoicing

Workiz is a cloud-based and AI-enabled field service management (FSM) software that helps professionals streamline operations, including scheduling, dispatching, and invoicing.

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Ytel logo

Awarded Outbound Contact Center Software (24/7 U.S. Support)

Great for lead gen and companies with advanced outbound calling and texting needs. TCPA, FCC, and CRTC compliant when used correctly.

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Toky logo

Virtual phone system for business sales and customer support

Toky is a cloud phone system that helps you to improve customers and team communications. Start your business call center with virtual phone numbers, SMS, IVR, CRM integrations and more

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Zoho Voice logo

Cloud-based business phone for SMB sales and support teams

Zoho Voice is an online business telephony and contact center solution for businesses of all sizes. Packed with powerful features to seamlessly connect with your colleagues and customers, Zoho Voice helps you redefine your customer experience more efficiently with faster business communications.

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Genesys Cloud CX logo

Cloud CCaaS platform for global enterprises

Genesys Cloud CX is a cloud-native CCaaS platform unifying omnichannel engagement, workforce management, and AI-powered journey.

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Ameyo logo

All-in-one Contact Center Software

An all-in-one customer interaction suite powering over a billion interactions worldwide

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RingCX logo

AI-powered contact center

RingCentral RingCX: AI-powered, omnichannel contact center with unified communications. Simplify customer experiences effortlessly.

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Five9 logo

Cloud contact and call center software

Five9 IVR helps your customers solve problems faster, allowing your teams to focus on higher-value interactions, and boosting your customer satisfaction scores.

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Aircall logo

Cloud-based phone & AI comms for SMB & mid-market

Stop wasting your team's precious call time doing something an IVR menu can handle better.

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8x8 Work logo

Integrated contact center, voice, chat, video, and APIs

8x8 Work: Your all-in-one collaboration hub - phone, video, messaging. Secure unified communication for every employee, anywhere, any device.

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JustCall logo

Cloud-based AI communication platform for sales teams

Set up multi-level IVR in minutes. Route callers to the right team automatically with JustCall. Start your free 14-day trial.

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SiDial logo

Cloud-based data collection solution

SiDial is a cloud-based, secure, customizable data collection and tech assistant solution in live chat. Capabilities of the software include customer relationship management, outgoing and incoming call integration, a system dialer, real-time reporting of work campaign campaigns appointments lead outcomes as well as call recording and appointment management.

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GoContact logo
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Contact Center as a Service (CCaaS) platform

An intuitive IVR for you and your Customers. With GoContact you will have a visual IVR builder that allows your team, even the ones without technical knowledge, to create, configure and activate an IVR that enables customer service and improves call distribution.

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Fastcall logo
(0)

Salesforce CTI: Native Phone Dialer + SMS

FOR SALESFORCE TEAMS: Fastcall CTI is a native app built for and dedicated to Salesforce. Powered by Twilio, Fastcall increases productivity & improves customer service with advanced features such as Call Routing, IVR, Call Recording, Omni-Channel, SMS & MMS. High-Velocity Sales and Call Insights.

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Enghouse Contact Center logo

Cloud-based contact center platform

Enghouse Interactive Contact Centers, featuring the omni-channel Enghouse CCaaS, are highly reliable, secure, feature-rich solutions that deliver optimal customer experiences (CX) by quickly connecting resources across an entire organization to manage customer inquiries over any channel or device.

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Call Center Dialer logo

Transforming Customer Connections, Anytime, Anywhere.

Accessible from anywhere, it requires minimal upfront capital, ensuring seamless customer interaction across multiple channels. Ideal for businesses of all sizes, it offers flexibility, scalability, and effective remote work capabilities.

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Reecall logo

Making every conversation a source of growth

Customer service and inbound call automation with conversational AI and Intelligent Virtual Assistant.

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WinCall logo
(0)

PBX and VoIP call accounting solution

WinCall is a call accounting solution from TeleManagement Technologies, suitable for use with analog, VoIP, and Centrex PBX systems

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Personalized Agent Intelligent Routing (PAIR) logo
(0)

AI-enabled automated call routing software

PAIR Conversations is an automated call routing solution that uses emotion AI and voice data to match customers with the best-suited agents for specific calls. The system leverages behavioral signal processing and NLP algorithms to create optimal customer-agent pairings based on natural human affinity and rapport. This technology helps organizations improve call outcomes, reduce handling time, and enhance customer satisfaction across sales, support, and collection interactions.

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