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Top Rated Knowledge Management Software with Workflow Management - Page 7

Last updated: April 2026

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213 software options

ServiceNow Customer Service Management logo

Automate requests and deliver effortless experiences

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ServiceNow Customer Service Management (CSM) is a comprehensive product designed simplify and improve the customer service experience. With CSM, companies can streamline their processes, automate their workflows, and provide self-service options for customers to engage on their channel of choice.

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Microsoft SharePoint logo

Collaboration & content management platform

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SharePoint is a collaboration & content management platform which can be used to build portals, collaboration sites, & also content management sites

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GreenRope logo

CRM solution for sales, marketing and operations

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GreenRope is a scalable CRM and marketing automation tool, enabling businesses to consolidate sales, marketing and operations data, in order to streamline and grow their business. The cloud-based platform contains modules for sales, marketing, and operations to close deals, gain leads, and collaborate.

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Genesys Cloud CX logo

AI-enabled experience orchestration platform

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Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

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PHPKB logo

Knowledge management solution

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PHPKB helps organizations manage, modify, remove, or add documents, files, training materials, FAQs, how-to guides, and more in a centralized repository. Users can handle the entire document lifecycle, from authoring to collaboration, modification, and deactivation.

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Zoho Connect logo

Enterprise private social network

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With Zoho Connect, everyone in your network can pool in all the information they have on various topics, building your organization's or team's very own knowled

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Novo Solutions logo

Asset & Work Order Management

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User-friendly and flexible web and mobile Asset, Work Order and Customer Service solution. Geo-tag and map assets. Schedule Preventative Maintenance.

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Vivantio logo

Flexible Software. Focused Service.

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Knowledge at your fingertips allows you to respond quicker and improve the efficiency of your support team, freeing up resources to tackle tougher issues. Benefit from key features like: knowledge categorization, custom forms & fields, document themes & templates, WYSIWYG editor, and more.

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C2 logo

The ultimate ITSM platform

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C2 ITSM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing.

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Neocase HR logo

Lovable HR Services powered by IA

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With Neocase's Case Management Software, you can improve your team's productivity, reduce response times, and increase customer satisfaction. Neocase is user-friendly and can be customized to meet the specific needs of your organization.

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BlueSpice logo

Do knowledge management the Wiki Way!

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Open source enterprise wiki software, designed for collaborative knowledge management. It centralizes crucial business knowledge, keeping it up-to-date and easily accessible. Ideal for project planning, documentation, and policy management, it helps clarify responsibilities and streamline workflows.

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UserVoice logo

Build better products with intelligent product feedback

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UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback.

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Tesseron logo

work with the flow

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Tesseron ist die Service-Management-Plattform für den Mittelstand – transparent. automatisiert. integriert und made in Germany

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Yext logo

Cloud-based digital presence platform

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Yext is the leading digital presence platform for multi-location brands, powering the knowledge behind every customer engagement. With one central platform, brands can turn their digital presence into a differentiator by delivering consistent, accurate, and engaging experiences to customers.

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Whale logo

The knowledge-sharing tool for SMBs

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Whale is a knowledge management software designed to help franchisees, managed service providers (MSPs), system companies, and real estate agencies create, maintain, and share knowledge including processes, policies, and procedures with employees.

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KBPublisher logo

Knowledge management solution for small to large businesses

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KBPublisher is a cloud-based knowledge management solution, which helps businesses of all sizes share information with customers, employees and partners. The platform enables content managers to publish, as well as manage, white papers, user manuals, articles, business processes, FAQs, and more.

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Bitrix24 logo

All in one business management workspace

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Bitrix24 is a leading FREE social knowledge management and collaboration platform used by over 12 million companies worldwide. Available in cloud and on-premise with open source code access. Share and discuss ideas, manage knowledge, manage projects and do more with Bitrix24!

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Nuxeo logo

Modern content management for enterprise organizations.

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Build an advanced knowledge management system for searching, managing and accessing otherwise hidden information across multiple platforms.

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Engageware logo

Intelligent Online Appointment Scheduling Software

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Engageware Scheduler is the world’s leading Intelligent Online Appointment Scheduling solution – serving businesses of all sizes – from the world’s largest retail, banking and technology organizations to thousands of small and midsize businesses.

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EKR Orchestra logo

Data management platform for optimizing catalogs & manuals

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EKR ORCHESTRA helps businesses create, store and manage catalogs, technical manuals, and other documents on a unified portal. Users can organize information about procedural instructions, regulatory data, products, company, and more for various processes in a centralized repository.

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LumApps logo

LumApps is an Employee Experience SaaS Platform

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LumApps is a SaaS platform dedicated to Employee Experience. LumApps helps companies in all industries improve their communications and employee engagement. Let's get in touch!

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Contentverse logo

Simple, secure document management for everyone

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Contentverse is a secure, versatile, fully-featured enterprise content management solution. 128-bit encryption. DocuSign integration. On-premise and/or cloud implementation. With a robust indexing module that can detect text, barcodes, and QR codes on scanned pages as searchable metadata.

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Tridion Docs logo

Intelligent Content Platform

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Tridion is an intelligent content platform that connects people, processes, and information through a portfolio of collaborative Content Management, Knowledge Management, and Headless delivery technologies.

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Atomicwork logo

Cloud-based agentic service management platform

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Atomicwork is an agentic service management platform helping IT teams automate workflows for better digital workplace experiences.

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VKS logo

Visual work instruction software

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VKS is a visual work instruction software designed to help businesses in manufacturing businesses streamline processes, increase productivity, and improve efficiency via accurate work instructions.

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