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Last updated: April 2026

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423 software options

Nextiva logo

AI-enabled solution to streamline business communication

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AI-enabled solution that helps connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.

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charles logo

Web-based conversational commerce suite for consumer brands

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charles assists companies in pioneering conversational commerce by integrating shop systems, chat apps, and bots in a single platform. Key features include lead distribution & qualification, analytics, human handover, one-to-one messaging, real-time conversations, multi-chat, automation, and more.

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Kiamo logo

Centralized & Aumented Customer Relationship

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Kiamo is a Cloud omnichannel solution for Contact centers

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Callbell logo

Live chat tool for streamlining team communication

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Callbell is a web-based live chat solution designed to help businesses manage team collaboration via multiple communication channels, such as Facebook Messenger, Instagram, Telegram & WhatsApp. Users can create custom chat widgets according to individual requirements and add them to their websites.

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EnableX logo

Smart, personalised CX—perfecting every engagement

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EnableX delivers AI-driven omnichannel engagement for personalized, seamless interactions across web and social channels.

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Simplify360 logo

Customer experiences tools Software

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One inbox for all customer interactions. We enable businesses to streamline support and deliver great CX with our AI-powered customer support platform.

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Ruby Receptionists logo

Human-powered virtual receptionist for small businesses

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Ruby’s live chat service helps small businesses engage website visitors in real time with professional, U.S.-based agents. From answering questions to capturing leads, Ruby turns conversations into conversions—boosting responsiveness, trust, and customer satisfaction.

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BeInContact logo

Your 100% Cloud Omnichannel Contact Center solution

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BeInContact is extremely flexible meeting needs of companies of any size and sector, increasing Customer Experience, their loyalty and speeding up sales processing as well.

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Zendesk Sunshine logo

Innovative and creative messaging platform.

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Zendesk Sunshine helps businesses create conversations with their customers. Delivered as part of the Zendesk for service suite, it provides dynamic experiences that are embedded with advanced extensions and custom interactions so agents and customers can get the right information right away.

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Hibot logo

An integrated platform for the use of service bots

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Hibot is a Portuguese-language integrated solution with multiple channels, such as WhatsApp Business, Instagram, Telegram, and Facebook, that centralizes customer service chats on a single platform and automates bots for numerous purposes, such as generating tickets, querying order status, and more.

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insmartbot logo

Serve your customers on all channels with AI.

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Apply cognitive technology to customer service processes. Provide decisive communication channels simultaneously and independently 24/7 at each point of contact, wherever your customers are.

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Customerly logo

AI-first customer service: Automate, engage, and retain cust

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The most powerful behavioural chat for your B2B SaaS. Engage with your users, triggers, help centre and video live chat

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Eloquant logo

Cloud Contact Center Customer Experience platform

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Eloquant is an all-in-one open Cloud Contact Center CX platform that helps businesses manage, orchestrate, measure, and improve their conversations with their customers.

Its main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys.

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Botmock logo

Artificial intelligence (AI)-enabled chatbot builder

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Botmock is a cloud-based software that provides businesses with tools to design and build artificial intelligence (AI)-enabled chatbots for multiple communication channels. Supervisors can customize conversational workflows using a drag-and-drop editor and request feedback from team members.

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ChatBot logo

Easy to use chatbot platform for business

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Combine AI technology and a human touch to deliver seamless customer support. Thanks to ChatBot your customers can self-serve, solve common problems, and connect with human agents when required.

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ControlHippo logo

WhatsApp shared inbox that lets you manage multiple devices.

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Take your Sales and customer support to next level with a WhatsApp shared inbox that lets you manage multiple devices.

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AgentX logo

Make AI Work For You

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1. Build GPT for your business at AgentX and publish on your website

2. Open enterprise accounts for the whole company to access premium AI text, image, video models and customized AI agent

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Clickatell logo

The Global Leader in Chat Commerce

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With Clickatell’s Chat Desk, you can increase your agents’ productivity and efficiency while at the same time reducing costs. In short, this helps you resolve queries lightning fast with none of the frustration and waiting that a traditional phone call brings!

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Lark logo

Collaboration tool for SMEs and education institutes

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Lark is a collaboration software that helps businesses establish communication through instant messaging and audio or video calling. It lets users create chat threads and view interaction history to streamline communication and provide context on specific topics.

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yellow.ai logo

Empowering Businesses with Customer Service Automation

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Yellow.ai empowers enterprises with AI-driven customer service automation for efficiency and cost reduction. Serving 1100+ clients like Sony in 85+ countries and 135+ languages, our platform is trained on 16B+ annual conversations. Founded in 2016 and backed by $102M, we innovate continuously.

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Target First logo

One complete customer relationship solution

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Engage your customers 24/7 with Target First ! Our customer relationship platform offers several options to keep in touch with the best part of the audience on your website :
- Live chat
- Call Back
- Chatbot
- Messaging
- Email
- Meeting

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iAdvize logo

Cloud-based AI sales associate for eCommerce businesses

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iAdvize Copilot™ is a live chat software and AI shopping assistant that helps retailers provide personalized e-commerce experiences, improve product discovery, and increase conversion rates.

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ManageEngine SupportCenter Plus logo

Web based customer support

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SupportCenter Plus is a web-based CRM application & customer support tool that lets organizations manage customer tickets, account & contact information, & more

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LiveOps logo

On-Demand Customer Service and Support Solutions

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A web-based platform that enables communication via Voice, email, chat, SMS, Facebook and Twitter with the help of an integrated customer interaction database. It has features such as scalable contact center solution using a pay-as-you-go model customize reports, design IVRs and more.

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Botsplash logo

Omnichannel Live and Automated Chat and SMS Platform

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Botsplash is an omnichannel consumer engagement platform that includes live and automated chat and SMS that gives users the ability to engage customers across a suite of digital channels.

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