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ITM IT Asset Management vs BMC Helix ITSM Comparison (2026)
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Good recommendations?
ITM IT Asset Management
5
40
4
2
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BMC Helix ITSM
5
40
4
53
3
18
2
4
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
ITM IT Asset Management is an IOT web-based asset management solution designed to help businesses monitor and manage assets within their network
BMC Helix ITSM is an IT asset management software that helps businesses manage incidents, create data visualizations, broker releases, and more from within a unified platform. It enables staff members to set up workflow automation to manage the creation, approval, and implementation of multiple change requests.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
5.0
42
5
4
3
2
1
40
2
0
0
0
- Value for money
- Ease of use
- Features
- Customer support
4.1
116
5
4
3
2
1
40
53
18
4
1
- Value for money
- Ease of use
- Features
- Customer support
Pros
Akshit S.
Frontend Engineer
Piyush A.
Software Developer
Sultan S.
UI Developer
Pros
Pankaj K.
NOC
Pankaj K.
NOC
Aishwarya T.
Salesforce Consultant
Cons
Not enoughreviews yet
Cons
Burak S.
Solution Architect
Frank M.
Operations Manager
Marie J.
Services Architect
- Vendor responds to reviews
- Last review3 months ago
- Vendor responds to reviews
- Last review2 months ago
Key features
- Total features43
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Asset Tracking
- Audit Management
- Audit Trail
- Barcode/Ticket Scanning
- Change Management
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Configuration Management
- Contract/License Management
- Cost Tracking
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Dashboard
- Data Import/Export
- Data Visualization
- Email Management
- Generative AI
- Help Desk Management
- Incident Management
- Inventory Control
- Inventory Management
- Knowledge Base Management
- Maintenance Management
- Mobile App
- Monitoring
- Prioritization
- Problem Management
- Procurement Management
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Requisition Management
- Self Service Portal
- Service Catalog
- Supplier Management
- Support Ticket Management
- Support Ticket Tracking
- Task Management
- Third-Party Integrations
- Ticket Management
- User Management
- Workflow Management
- Total features18
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Asset Tracking
- Audit Management
- Audit Trail
- Barcode/Ticket Scanning
- Change Management
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Configuration Management
- Contract/License Management
- Cost Tracking
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Dashboard
- Data Import/Export
- Data Visualization
- Email Management
- Generative AI
- Help Desk Management
- Incident Management
- Inventory Control
- Inventory Management
- Knowledge Base Management
- Maintenance Management
- Mobile App
- Monitoring
- Prioritization
- Problem Management
- Procurement Management
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Requisition Management
- Self Service Portal
- Service Catalog
- Supplier Management
- Support Ticket Management
- Support Ticket Tracking
- Task Management
- Third-Party Integrations
- Ticket Management
- User Management
- Workflow Management
Integrations
- Total integrations2
- DealersLink
- Microsoft Azure
- Yurbi
- Total integrations1
- DealersLink
- Microsoft Azure
- Yurbi
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