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BMC Helix ITSM
5
40
4
53
3
17
2
4
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service and IT asset management software
Last updated: July 2026
BMC Helix ITSM Alternatives & Competitors (2026)
Top 6 free alternatives
ManageEngine Endpoint Central
One console to manage, patch, and secure every endpoint.
0.6
Value for money
Starting price
No pricing info
0.6
Functionality
API
4.8/5
AI/Machine Learning
4.7/5
Activity Dashboard
4.6/5
Top Features
Alerts/Notifications
5/5
Asset Tracking
5/5
Configuration Management
5/5
0.5
Value for money
Starting price
No pricing info
0.4
Functionality
Activity Dashboard
4.9/5
Alerts/Notifications
4.5/5
Alerts/Escalation
4.4/5
Top Features
Alerts/Notifications
5/5
Asset Tracking
5/5
Configuration Management
5/5
0.8
Value for money
Starting price
No pricing info
0.6
Functionality
Alerts/Notifications
5/5
Access Controls/Permissions
4.7/5
Chat/Messaging
4.5/5
Top Features
Alerts/Notifications
5/5
Asset Tracking
5/5
Configuration Management
5/5
0.5
Value for money
Starting price
No pricing info
0.3
Functionality
Access Controls/Permissions
4.4/5
Alerts/Notifications
4.3/5
API
4.3/5
Top Features
Alerts/Notifications
5/5
Asset Tracking
5/5
Configuration Management
5/5
0.4
Value for money
Starting price
No pricing info
0.5
Functionality
Alerts/Notifications
4.4/5
Access Controls/Permissions
4.3/5
Alerts/Escalation
4.2/5
Top Features
Alerts/Notifications
5/5
Asset Tracking
5/5
Configuration Management
5/5
0.6
Value for money
Starting price
No pricing info
0.5
Functionality
Approval Process Control
4.8/5
API
4.7/5
Alerts/Notifications
4.6/5
Top Features
Alerts/Notifications
5/5
Asset Tracking
5/5
Configuration Management
5/5
0.7
Value for money
Starting price
No pricing info
0.3
Functionality
Activity Dashboard
4.7/5
Access Controls/Permissions
4.5/5
Alerts/Notifications
4.5/5
Top Features
Alerts/Notifications
5/5
Asset Tracking
5/5
Configuration Management
5/5
0.3
Value for money
Starting price
No pricing info
0.5
Functionality
API
4.4/5
Asset Tracking
4.4/5
Automated Routing
4.3/5
Top Features
Alerts/Notifications
5/5
Asset Tracking
5/5
Configuration Management
5/5
0.8
Value for money
Starting price
No pricing info
0.5
Functionality
Access Controls/Permissions
4.8/5
Anti Virus
4.6/5
Alerts/Notifications
4.5/5
Top Features
Alerts/Notifications
5/5
Asset Tracking
5/5
Configuration Management
5/5
0.2
Value for money
No pricing info
Starting price
No pricing info
0.2
Functionality
Alerts/Notifications
4.1/5
Activity Dashboard
4/5
Activity Tracking
4/5
Top Features
Alerts/Notifications
5/5
Asset Tracking
5/5
Configuration Management
5/5
0.4
Value for money
Starting price
No pricing info
0.4
Functionality
Alerts/Notifications
4.5/5
Alerts/Escalation
4.3/5
Activity Tracking
4.3/5
Top Features
Alerts/Notifications
5/5
Asset Tracking
5/5
Configuration Management
5/5
0.4
Value for money
Starting price
No pricing info
0.2
Functionality
Activity Dashboard
5/5
Asset Lifecycle Management
5/5
Activity Tracking
4.7/5
Top Features
Alerts/Notifications
5/5
Asset Tracking
5/5
Configuration Management
5/5
0.8
Value for money
Starting price
No pricing info
0.5
Functionality
AI Copilot
5/5
Alerts/Notifications
4.7/5
Alerts/Escalation
4.6/5
Top Features
Alerts/Notifications
5/5
Asset Tracking
5/5
Configuration Management
5/5
0.7
Value for money
No pricing info
Starting price
No pricing info
0.7
Functionality
Access Controls/Permissions
4.8/5
Alerts/Escalation
4.5/5
API
4.5/5
Top Features
Alerts/Notifications
5/5
Asset Tracking
5/5
Configuration Management
5/5
0.4
Value for money
Starting price
No pricing info
0.3
Functionality
Access Controls/Permissions
4.4/5
Asset Tracking
4.3/5
Alerts/Notifications
4.2/5
Top Features
Alerts/Notifications
5/5
Asset Tracking
5/5
Configuration Management
5/5
0.7
Value for money
Starting price
No pricing info
0.8
Functionality
Activity Dashboard
5/5
Change Management
5/5
Asset Tracking
4.9/5
Top Features
Alerts/Notifications
5/5
Asset Tracking
5/5
Configuration Management
5/5
0.7
Value for money
Starting price
No pricing info
0.7
Functionality
Activity Dashboard
5/5
API
5/5
Alerts/Notifications
4.8/5
Top Features
Alerts/Notifications
5/5
Asset Tracking
5/5
Configuration Management
5/5
Value for money
Starting price
No pricing info
0.2
Functionality
Access Controls/Permissions
5/5
Alerts/Notifications
3.5/5
Access Controls/Permissions
N/A
Top Features
Alerts/Notifications
5/5
Asset Tracking
5/5
Configuration Management
5/5
1.0
Value for money
No pricing info
Starting price
No pricing info
0.4
Functionality
Activity Dashboard
5/5
Asset Tracking
5/5
Change Management
3.8/5
Top Features
Alerts/Notifications
5/5
Asset Tracking
5/5
Configuration Management
5/5
0.8
Value for money
Starting price
No pricing info
0.7
Functionality
Activity Dashboard
5/5
Alerts/Escalation
4.7/5
Access Controls/Permissions
N/A
Top Features
Alerts/Notifications
5/5
Asset Tracking
5/5
Configuration Management
5/5
