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BMC Helix ITSM
5
40
4
53
3
17
2
4
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service and IT asset management software
Last updated: March 2026
BMC Helix ITSM Alternatives & Competitors (2026)
Top 8 free alternatives
Freshservice
A complete IT service management (ITSM) tool for business
0.5
Value for money
Starting price
No pricing info
0.3
Functionality
Analytics
4.4/5
Alerts/Notifications
4.3/5
API
4.3/5
Top Features
Alerts/Notifications
5/5
Asset Tracking
5/5
Configuration Management
5/5
SysAid
AI-enabled ITSM platform for businesses of all sizes
0.6
Value for money
No pricing info
Starting price
No pricing info
0.5
Functionality
Approval Process Control
4.8/5
API
4.7/5
Alerts/Notifications
4.6/5
Top Features
Alerts/Notifications
5/5
Asset Tracking
5/5
Configuration Management
5/5
Atera
Cloud and mobile-based IT management platform with AI
0.7
Value for money
Starting price
No pricing info
0.3
Functionality
Activity Dashboard
4.7/5
Access Controls/Permissions
4.5/5
Alerts/Notifications
4.4/5
Top Features
Alerts/Notifications
5/5
Asset Tracking
5/5
Configuration Management
5/5
Wasp Asset
Easy-to-Use Asset Management Software
0.5
Value for money
Starting price
No pricing info
0.3
Functionality
Asset Images
5/5
Access Controls/Permissions
4.8/5
Asset Accounting
4.6/5
Top Features
Alerts/Notifications
5/5
Asset Tracking
5/5
Configuration Management
5/5
NinjaOne
Unified endpoint management & IT automation platform
0.7
Value for money
No pricing info
Starting price
No pricing info
0.5
Functionality
Activity Tracking
5/5
Alerts/Escalation
4.5/5
Alerts/Notifications
4.3/5
Top Features
Alerts/Notifications
5/5
Asset Tracking
5/5
Configuration Management
5/5
N-central
On-premise and hosted RMM software for MSPs
Value for money
Starting price
No pricing info
0.2
Functionality
Alerts/Notifications
4.2/5
Access Controls/Permissions
4.2/5
Active Directory Integration
4/5
Top Features
Alerts/Notifications
5/5
Asset Tracking
5/5
Configuration Management
5/5
0.7
Value for money
Starting price
No pricing info
0.5
Functionality
Activity Tracking
4.8/5
Alerts/Notifications
4.3/5
Access Controls/Permissions
4.3/5
Top Features
Alerts/Notifications
5/5
Asset Tracking
5/5
Configuration Management
5/5
0.7
Value for money
No pricing info
Starting price
No pricing info
0.6
Functionality
App Management
4.7/5
Application Management
4.6/5
Access Controls/Permissions
4.6/5
Top Features
Alerts/Notifications
5/5
Asset Tracking
5/5
Configuration Management
5/5
0.9
Value for money
Starting price
No pricing info
0.7
Functionality
Backup and Recovery
5/5
Asset Tracking
4.8/5
Automatic Scans
4.7/5
Top Features
Alerts/Notifications
5/5
Asset Tracking
5/5
Configuration Management
5/5
0.2
Value for money
Starting price
No pricing info
0.5
Functionality
API
4.4/5
Asset Tracking
4.4/5
Automated Routing
4.3/5
Top Features
Alerts/Notifications
5/5
Asset Tracking
5/5
Configuration Management
5/5
0.5
Value for money
Starting price
No pricing info
0.5
Functionality
Activity Dashboard
5/5
Asset Lifecycle Management
5/5
Archiving & Retention
4.8/5
Top Features
Alerts/Notifications
5/5
Asset Tracking
5/5
Configuration Management
5/5
1.0
Value for money
No pricing info
Starting price
No pricing info
0.7
Functionality
Application Security
5/5
Access Controls/Permissions
4.8/5
Alerts/Notifications
4.6/5
Top Features
Alerts/Notifications
5/5
Asset Tracking
5/5
Configuration Management
5/5
0.4
Value for money
Starting price
No pricing info
0.4
Functionality
Alerts/Notifications
4.5/5
Alerts/Escalation
4.3/5
Activity Tracking
4.3/5
Top Features
Alerts/Notifications
5/5
Asset Tracking
5/5
Configuration Management
5/5
0.3
Value for money
No pricing info
Starting price
No pricing info
0.5
Functionality
Activity Tracking
5/5
Access Controls/Permissions
4/5
Alerts/Notifications
4/5
Top Features
Alerts/Notifications
5/5
Asset Tracking
5/5
Configuration Management
5/5
0.4
Value for money
No pricing info
Starting price
No pricing info
0.1
Functionality
Activity Dashboard
5/5
Asset Lifecycle Management
5/5
Alerts/Notifications
4.6/5
Top Features
Alerts/Notifications
5/5
Asset Tracking
5/5
Configuration Management
5/5
0.9
Value for money
Starting price
No pricing info
0.5
Functionality
Asset Tracking
4.9/5
Automatic User/Device Recognition
4.8/5
Access Controls/Permissions
4.8/5
Top Features
Alerts/Notifications
5/5
Asset Tracking
5/5
Configuration Management
5/5
0.7
Value for money
Starting price
No pricing info
0.5
Functionality
Activity Tracking
5/5
Asset Lifecycle Management
5/5
Asset Tracking
4.7/5
Top Features
Alerts/Notifications
5/5
Asset Tracking
5/5
Configuration Management
5/5
0.6
Value for money
Starting price
No pricing info
0.5
Functionality
Access Controls/Permissions
4.6/5
Asset Tracking
4.5/5
Audit Management
4.2/5
Top Features
Alerts/Notifications
5/5
Asset Tracking
5/5
Configuration Management
5/5
0.7
Value for money
Starting price
No pricing info
0.8
Functionality
Alerts/Notifications
4.5/5
Audit Management
N/A
Audit Trail
N/A
Top Features
Alerts/Notifications
5/5
Asset Tracking
5/5
Configuration Management
5/5
0.3
Value for money
No pricing info
Starting price
No pricing info
0.2
Functionality
Asset Tracking
4.6/5
Inventory Management
4.6/5
Reporting/Analytics
4.3/5
Top Features
Alerts/Notifications
5/5
Asset Tracking
5/5
Configuration Management
5/5
