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Remote Monitoring and Management vs Iru Comparison (2026)
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Good recommendations?
Remote Monitoring and Management
4.5
(461)5
292
4
139
3
18
2
9
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Iru
4.9
(502)5
448
4
48
3
4
2
0
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Atera’s all-in-one RMM platform provides IT professionals with various integrated solutions that help them get access, visibility, a...
AI-powered platform that unifies identity, endpoints, and compliance—giving IT teams time and control back.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.5
461
5
4
3
2
1
292
139
18
9
3
- Value for money
- Ease of use
- Features
- Customer support
88%
would recommend this app4.9
502
5
4
3
2
1
448
48
4
0
2
- Value for money
- Ease of use
- Features
- Customer support
94%
would recommend this appPros
“The ticketing and monitoring features are useful for keeping issues organized, while patch management helps reduce the amount of manual follow-up needed.”
SB
Stacie B.
Assistant Controller
“It gives developers, product teams, and managers a shared view of progress without relying on constant status meetings. Once the projects are structured properly, it makes priorities and dependencies much easier to follow.”
VF
Vincenza F.
Software Engineer
“With everything such as monitoring, remote control, patching, and ticketing in one product, I don’t need to switch between applications unnecessarily.”
TS
Teerasak S.
Integration Service Operation
Pros
“Allows for timely updates to OS across all our employees devices, and helped us keep track of and have the ability to lock down a machine if lost or stolen.”
RY
Rich Y.
CTO
“It gives us a clear overview of our devices in one place and makes it much easier to manage our inventory and keep track of company assets.”
RN
Ramón N.
Office Manager
“Very flexible blueprints for our Mac network - allows me to customise a range of use cases from a large pre-built library, plus add my own custom items.”
GH
Garth H.
Director
Cons
“Customer support can be slow and unresponsive on complex tickets, while the platform suffers from occasional dashboard lag, connection drops, and noisy false alerts.”
Sushant T.
Staff Engineer
“There are times when the number of alerts can be a little overwhelming, especially when several devices have issues at the same time.”
Varshini B.
cyber security specialist
“The biggest issue for us was that the product didn’t fully live up to how it’s marketed.”
BR
Bradley R.
IT Director
Cons
“The inability to assign smart groups to library items, the lack of blueprint routing, and the absence of options to clear specific tags or reset a device to a default blueprint when deleted are known limitations.”
Felix T.
System Administrator
“We don't like that we have to buy a second tool to fill this gap. If you are an experienced Mac Admin and have been using tools like Jamf for a long time, you might find it frustrating to use because it just does a lot of things automatically. If you like granular configurations, Iru's simplified approach takes some getting used to and comfortability with having less control.”
JC
Joe C.
Sr. IT Manager
“Some warning messages are not describing the actual issue: e.g. if a user tries to install an app themselves on a MacBook, using a .DMG file (which is basically forbidden in our case), there's no error, but a warning regarding the non-encryption of the mounted disk.”
Alain F.
Sr. Software and Security Engineer
- Vendor responds to reviews
- Last reviewa month ago
- Vendor responds to reviews
- Last review7 days ago
Key features
- Total features147
- 360-Degree Network Visibility
- AI Summarization
- AI Text Generation
- AI Text Summarization
- AI/Machine Learning
- API
- Access Controls/Permissions
- Access Management
- Active Directory
- Activity Dashboard
- Activity Tracking
- Adaptive Learning
- Adaptive Responses
- Administration Console
- Alerting
- Alerts/Notifications
- Annotations
- Anomaly Detection
- Anomaly/Malware Detection
- App Management
- Application Deployment
- Application Management
- Application Security
- Approval Process Control
- Asset Discovery
- Asset Management
- Asset Policy Management
- Asset Tracking
- Attachments/Screencasts
- Audit Management
- Authentication
- Automate Ticket Routing
- Automated Tasks Routing
- Automated Ticket Creation
- Automated response
- Automatic Patch Deployment
- Automatic Scans
- Automatic User/Device Recognition
- Automation
- Autonomous Task Execution
- Change Management
- Cloud Asset Inventory
- Compliance
- Compliance Management
- Compliance Tracking
- Configuration Management
- Continuous Monitoring
- Conversation Editor
- Cross-Platform
- Cross-system Integration
- Customer Database
- Customer Experience Management
- Customizable Branding
- Customization
- Dashboard
- Data Encryption
- Data Management
- Data Security
- Data Separation
- Data Visualization
- Decision Making
- Deployment Management
- Device Auto Discovery
- Device Compliance
- Device Configuration
- Device Enrollment
- Device Management
- Disaster Recovery
- Document Processing
- Dynamic Network Optimization
- Email to Case
- Encrypted Data Transmission
- Encryption
- Endpoint Inclusiveness
- Endpoint Management
- Endpoint Protection
- Enrollments/Onboarding
- Event Analysis
- Feedback Collection
- File Sharing
- Hardware Asset Inventory
- Help Desk
- Human-In-The-Loop
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- ITIL Policy Compliance
- Improvement Suggestions
- Incident Management
- Incident Reports
- Independent Decision Making
- Integration
- Internationalization
- Inventory Management
- Issue Auditing
- Knowledge Base Management
- Knowledge Base Utilization
- Knowledge Base/Ticket Integration
- Knowledge Management
- Maintenance Management
- Mobile
- Mobile Access
- Mobile Asset Inventory
- Mobile Device Access
- Mobile Device Management
- Mobile User Support
- Monitoring
- Multi - Session Handling
- Multi-Channel Communication
- Multi-Monitor Support
- Multi-Network Capability
- Multi-OS Support
- Multi-platform support
- Multi-step Planning
- Multiple Authentication Methods
- Natural Language Interaction
- Natural Language Understanding (NLU)
- Network Analysis
- Network Wide Management
- Offline Access
- Packet & Flow Analysis
- Patch Management
- Performance Baseline
- Performance Logging
- Performance Monitoring
- Performance and Reliability
- Personalization
- Policy Dictation
- Policy Management
- Predictive Analytics
- Predictive Network Maintenance
- Prioritization
- Proactive Assistance
- Proactive Issue Detection
- Problem Solving
- Process Workflow
- Procurement Management
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Troubleshooting
- Real-time Alerts
- Remediation Management
- Remote Access/Control
- Remote Monitoring & Management
- Remote Printing
- Remote Reboot
- Remote Wiping
- Reporting
- Reporting and Alerts
- Reporting/Analytics
- Reports & Analytics
- Risk Management
- Route To Human
- SSL Security
- Screen Sharing
- Secure Login
- Security Auditing
- Security Management
- Self Service Portal
- Self-Healing
- Self-Healing Networks
- Service Level Agreement (SLA) Management
- Service Management (Issue Prioritization)
- Session Recording
- Social Media Integration
- Software Asset Inventory
- Software Management
- Status Tracking
- Surveys
- Synchronization Scheduling
- Task Execution
- Third-Party Integrations
- Threat Detection
- Threat Intelligence
- Ticket Assignment
- Ticket Collaboration
- Ticket Creation User Experience
- Ticket Management
- Ticket Response User Experience
- Ticket Status Updates
- Ticketing
- Ticketing System
- Time Tracking
- Two-Way Audio & Video
- Unattended Access
- Unified Communications Platform
- Usage Information
- Usage Tracking/Analytics
- User Management
- User Self-Service Assistance
- User, Role, and Access Management
- VoIP
- Voice
- Vulnerability Assessment
- Vulnerability Management
- Vulnerability Protection
- Vulnerability Scanning
- Vulnerability/Threat Prioritization
- Whitelisting/Blacklisting
- Workflow
- Workflow Automation
- Workflow Management
- Total features72
- 360-Degree Network Visibility
- AI Summarization
- AI Text Generation
- AI Text Summarization
- AI/Machine Learning
- API
- Access Controls/Permissions
- Access Management
- Active Directory
- Activity Dashboard
- Activity Tracking
- Adaptive Learning
- Adaptive Responses
- Administration Console
- Alerting
- Alerts/Notifications
- Annotations
- Anomaly Detection
- Anomaly/Malware Detection
- App Management
- Application Deployment
- Application Management
- Application Security
- Approval Process Control
- Asset Discovery
- Asset Management
- Asset Policy Management
- Asset Tracking
- Attachments/Screencasts
- Audit Management
- Authentication
- Automate Ticket Routing
- Automated Tasks Routing
- Automated Ticket Creation
- Automated response
- Automatic Patch Deployment
- Automatic Scans
- Automatic User/Device Recognition
- Automation
- Autonomous Task Execution
- Change Management
- Cloud Asset Inventory
- Compliance
- Compliance Management
- Compliance Tracking
- Configuration Management
- Continuous Monitoring
- Conversation Editor
- Cross-Platform
- Cross-system Integration
- Customer Database
- Customer Experience Management
- Customizable Branding
- Customization
- Dashboard
- Data Encryption
- Data Management
- Data Security
- Data Separation
- Data Visualization
- Decision Making
- Deployment Management
- Device Auto Discovery
- Device Compliance
- Device Configuration
- Device Enrollment
- Device Management
- Disaster Recovery
- Document Processing
- Dynamic Network Optimization
- Email to Case
- Encrypted Data Transmission
- Encryption
- Endpoint Inclusiveness
- Endpoint Management
- Endpoint Protection
- Enrollments/Onboarding
- Event Analysis
- Feedback Collection
- File Sharing
- Hardware Asset Inventory
- Help Desk
- Human-In-The-Loop
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- ITIL Policy Compliance
- Improvement Suggestions
- Incident Management
- Incident Reports
- Independent Decision Making
- Integration
- Internationalization
- Inventory Management
- Issue Auditing
- Knowledge Base Management
- Knowledge Base Utilization
- Knowledge Base/Ticket Integration
- Knowledge Management
- Maintenance Management
- Mobile
- Mobile Access
- Mobile Asset Inventory
- Mobile Device Access
- Mobile Device Management
- Mobile User Support
- Monitoring
- Multi - Session Handling
- Multi-Channel Communication
- Multi-Monitor Support
- Multi-Network Capability
- Multi-OS Support
- Multi-platform support
- Multi-step Planning
- Multiple Authentication Methods
- Natural Language Interaction
- Natural Language Understanding (NLU)
- Network Analysis
- Network Wide Management
- Offline Access
- Packet & Flow Analysis
- Patch Management
- Performance Baseline
- Performance Logging
- Performance Monitoring
- Performance and Reliability
- Personalization
- Policy Dictation
- Policy Management
- Predictive Analytics
- Predictive Network Maintenance
- Prioritization
- Proactive Assistance
- Proactive Issue Detection
- Problem Solving
- Process Workflow
- Procurement Management
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Troubleshooting
- Real-time Alerts
- Remediation Management
- Remote Access/Control
- Remote Monitoring & Management
- Remote Printing
- Remote Reboot
- Remote Wiping
- Reporting
- Reporting and Alerts
- Reporting/Analytics
- Reports & Analytics
- Risk Management
- Route To Human
- SSL Security
- Screen Sharing
- Secure Login
- Security Auditing
- Security Management
- Self Service Portal
- Self-Healing
- Self-Healing Networks
- Service Level Agreement (SLA) Management
- Service Management (Issue Prioritization)
- Session Recording
- Social Media Integration
- Software Asset Inventory
- Software Management
- Status Tracking
- Surveys
- Synchronization Scheduling
- Task Execution
- Third-Party Integrations
- Threat Detection
- Threat Intelligence
- Ticket Assignment
- Ticket Collaboration
- Ticket Creation User Experience
- Ticket Management
- Ticket Response User Experience
- Ticket Status Updates
- Ticketing
- Ticketing System
- Time Tracking
- Two-Way Audio & Video
- Unattended Access
- Unified Communications Platform
- Usage Information
- Usage Tracking/Analytics
- User Management
- User Self-Service Assistance
- User, Role, and Access Management
- VoIP
- Voice
- Vulnerability Assessment
- Vulnerability Management
- Vulnerability Protection
- Vulnerability Scanning
- Vulnerability/Threat Prioritization
- Whitelisting/Blacklisting
- Workflow
- Workflow Automation
- Workflow Management
Integrations
- Total integrations37
- Acronis Cyber Platform
- Acronis Cyber Protect
- AnyDesk
- Axcient
- Bitdefender GravityZone
- Chocolatey
- Cisco Duo
- Clockify
- Cynet 360
- Domotz
- Google Workspace
- Hudu
- IRONSCALES
- IT Glue
- Keeper Connection Manager
- Keeper Secrets Manager
- Keeper Security
- Malwarebytes for Business
- Malwarebytes for Teams
- Microsoft 365
- Microsoft Entra ID
- Microsoft Outlook
- Microsoft Project Server Subscription Edition
- Microsoft SQL Server
- Microsoft SharePoint
- Microsoft Teams
- Miradore Management Suite
- Okta
- Positive User
- Rewind
- ScalePad Lifecycle Manager
- ScreenConnect
- Slack
- Webroot SecureAnywhere
- Xero
- Zapier
- Zomentum Grow
- monday service
- x360Cloud
- x360Recover
- Total integrations5
- Acronis Cyber Platform
- Acronis Cyber Protect
- AnyDesk
- Axcient
- Bitdefender GravityZone
- Chocolatey
- Cisco Duo
- Clockify
- Cynet 360
- Domotz
- Google Workspace
- Hudu
- IRONSCALES
- IT Glue
- Keeper Connection Manager
- Keeper Secrets Manager
- Keeper Security
- Malwarebytes for Business
- Malwarebytes for Teams
- Microsoft 365
- Microsoft Entra ID
- Microsoft Outlook
- Microsoft Project Server Subscription Edition
- Microsoft SQL Server
- Microsoft SharePoint
- Microsoft Teams
- Miradore Management Suite
- Okta
- Positive User
- Rewind
- ScalePad Lifecycle Manager
- ScreenConnect
- Slack
- Webroot SecureAnywhere
- Xero
- Zapier
- Zomentum Grow
- monday service
- x360Cloud
- x360Recover
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