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Atera IT Management vs Action1 Comparison (2026)
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Good recommendations?
Atera IT Management
4.5
(461)5
292
4
139
3
18
2
9
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Action1
4.9
(239)5
220
4
17
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Atera’s next generation patch management helps IT professionals win back hundreds of valuable hours. From customized schedules to cy...
Action1 reinvents patch management with an infinitely scalable and highly secure platform configurable in 5 minutes that just works.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.5
461
5
4
3
2
1
292
139
18
9
3
- Value for money
- Ease of use
- Features
- Customer support
88%
would recommend this app4.9
239
5
4
3
2
1
220
17
2
0
0
- Value for money
- Ease of use
- Features
- Customer support
98%
would recommend this appPros
“The ticketing and monitoring features are useful for keeping issues organized, while patch management helps reduce the amount of manual follow-up needed.”
SB
Stacie B.
Assistant Controller
“It gives developers, product teams, and managers a shared view of progress without relying on constant status meetings. Once the projects are structured properly, it makes priorities and dependencies much easier to follow.”
VF
Vincenza F.
Software Engineer
“With everything such as monitoring, remote control, patching, and ticketing in one product, I don’t need to switch between applications unnecessarily.”
TS
Teerasak S.
Integration Service Operation
Pros
“It helps save time by making it easier to manage multiple devices from one place, especially for updates, scripts, and troubleshooting.”
BE
Basel E.
IT Manager
“This is great for small and medium-sized companies that need software to control hardware/software inventory, in addition to allowing you to connect to an Active Directory server to search for machine information and even perform deployment on machines.”
WH
Wanderlei H.
IT Analyst
“Products of their SOC 2 Type II, ISO 27001, and GDPR certifications, Action1 offers multi‑factor authentication, AES‑256 encryption, and even HackerOne‑backed penetration testing.”
SG
Shane G.
Director, Information and Marketing Technologies
Cons
“Customer support can be slow and unresponsive on complex tickets, while the platform suffers from occasional dashboard lag, connection drops, and noisy false alerts.”
Sushant T.
Staff Engineer
“There are times when the number of alerts can be a little overwhelming, especially when several devices have issues at the same time.”
Varshini B.
cyber security specialist
“The biggest issue for us was that the product didn’t fully live up to how it’s marketed.”
BR
Bradley R.
IT Director
Cons
“FTP-The only thing I missed from the transfer from Itarian was the ability to access folders from each machine to move user files to replacement PCs that I was working on.”
LP
Lonie P.
IT Manager
“The policy management for Windows, and the MacOS support are missing some features which I am used to with more expensive endpoint management suites.”
NH
Noel H.
IT Consultant
“For example one laptop has come out of a cupboard and tripped 500+ vulnerabilities which then hides the ones that work the other way and effect 500+ computers.”
Adam L.
ICT Network Management
- Vendor responds to reviews
- Last review2 months ago
- Vendor responds to reviews
- Last review2 months ago
Key features
- Total features137
- 360-Degree Network Visibility
- AI Summarization
- AI Text Generation
- AI Text Summarization
- AI/Machine Learning
- API
- Access Controls/Permissions
- Access Management
- Active Directory
- Activity Dashboard
- Activity Monitoring
- Activity Tracking
- Adaptive Learning
- Adaptive Responses
- Alerts/Escalation
- Alerts/Notifications
- Annotations
- Anomaly Detection
- Application Deployment
- Application Management
- Application Security
- Approval Process Control
- Asset Discovery
- Asset Policy Management
- Asset Tracking
- Attachments/Screencasts
- Audit Management
- Audit Trail
- Automate Ticket Routing
- Automated Tasks Routing
- Automated Ticket Creation
- Automated response
- Automatic Patch Deployment
- Automatic Scans
- Automation
- Autonomous Task Execution
- Backup and Recovery
- Behavioral Analytics
- CPU Monitoring
- Change Management
- Cloud Asset Inventory
- Compliance
- Compliance Management
- Configuration Management
- Conversation Editor
- Cross-Platform
- Cross-system Integration
- Customer Database
- Customer Experience Management
- Customizable Branding
- Customizable Reports
- Customization
- Dashboard
- Data Encryption
- Data Security
- Data Separation
- Data Visualization
- Decision Making
- Deployment Management
- Device Auto Discovery
- Device Compliance
- Device Configuration
- Device Enrollment
- Device Management
- Disaster Recovery
- Document Processing
- Dynamic Network Optimization
- Email Alerts
- Email to Case
- Encrypted Data Transmission
- Endpoint Inclusiveness
- Endpoint Management
- Endpoint Protection
- Event Logs
- Feedback Collection
- File Sharing
- For MSPs
- HIPAA Compliant
- Hardware Asset Inventory
- Human-In-The-Loop
- IT Asset Management
- IT Asset Tracking
- ITIL Policy Compliance
- Improvement Suggestions
- Incident Management
- Independent Decision Making
- Integration
- Internationalization
- Inventory Management
- Issue Management
- Knowledge Base Management
- Knowledge Base Utilization
- Knowledge Base/Ticket Integration
- Knowledge Management
- Maintenance Scheduling
- Mobile
- Mobile Access
- Mobile Asset Inventory
- Mobile Device Access
- Mobile User Support
- Monitoring
- Multi - Session Handling
- Multi-Channel Communication
- Multi-Monitor Support
- Multi-Network Capability
- Multi-OS Support
- Multi-platform support
- Multi-step Planning
- Multiple User Accounts
- Natural Language Interaction
- Natural Language Understanding (NLU)
- Network Analysis
- Network Wide Management
- Packet & Flow Analysis
- Patch Management
- Patch Prioritization
- Patch Testing
- Performance Baseline
- Performance Metrics
- Performance Monitoring
- Performance and Reliability
- Personalization
- Policy Management
- Predictive Analytics
- Predictive Network Maintenance
- Prioritization
- Proactive Assistance
- Proactive Issue Detection
- Problem Solving
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Troubleshooting
- Real-Time Updates
- Remote Access & Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Remote Printing
- Remote Reboot
- Remote Update/Installation
- Remote Wiping
- Reporting
- Reporting & Statistics
- Reporting and Alerts
- Reporting/Analytics
- Risk Management
- Role-Based Permissions
- Route To Human
- SSL Security
- Scheduling
- Screen Sharing
- Secure Login
- Security Auditing
- Self Service Portal
- Self-Healing
- Self-Healing Networks
- Server Monitoring
- Service Level Agreement (SLA) Management
- Service Management (Issue Prioritization)
- Session Recording
- Single Sign On
- Social Media Integration
- Software Asset Inventory
- Summary Reports
- Surveys
- Task Execution
- Task Management
- Task Scheduling
- Third-Party Integrations
- Threat Detection
- Threat Intelligence
- Threat Response
- Ticket Assignment
- Ticket Collaboration
- Ticket Creation User Experience
- Ticket Management
- Ticket Response User Experience
- Ticket Status Updates
- Ticketing
- Time Tracking
- Two-Factor Authentication
- Two-Way Audio & Video
- Unattended Access
- Unified Communications Platform
- Uptime Reporting
- Usage Information
- Usage Tracking/Analytics
- User Management
- User Self-Service Assistance
- User, Role, and Access Management
- VPN
- VoIP
- Voice
- Vulnerability Assessment
- Vulnerability Management
- Vulnerability Protection
- Vulnerability Scanning
- Vulnerability/Threat Prioritization
- Web Threat Management
- Workflow
- Workflow Automation
- Workflow Management
- Total features84
- 360-Degree Network Visibility
- AI Summarization
- AI Text Generation
- AI Text Summarization
- AI/Machine Learning
- API
- Access Controls/Permissions
- Access Management
- Active Directory
- Activity Dashboard
- Activity Monitoring
- Activity Tracking
- Adaptive Learning
- Adaptive Responses
- Alerts/Escalation
- Alerts/Notifications
- Annotations
- Anomaly Detection
- Application Deployment
- Application Management
- Application Security
- Approval Process Control
- Asset Discovery
- Asset Policy Management
- Asset Tracking
- Attachments/Screencasts
- Audit Management
- Audit Trail
- Automate Ticket Routing
- Automated Tasks Routing
- Automated Ticket Creation
- Automated response
- Automatic Patch Deployment
- Automatic Scans
- Automation
- Autonomous Task Execution
- Backup and Recovery
- Behavioral Analytics
- CPU Monitoring
- Change Management
- Cloud Asset Inventory
- Compliance
- Compliance Management
- Configuration Management
- Conversation Editor
- Cross-Platform
- Cross-system Integration
- Customer Database
- Customer Experience Management
- Customizable Branding
- Customizable Reports
- Customization
- Dashboard
- Data Encryption
- Data Security
- Data Separation
- Data Visualization
- Decision Making
- Deployment Management
- Device Auto Discovery
- Device Compliance
- Device Configuration
- Device Enrollment
- Device Management
- Disaster Recovery
- Document Processing
- Dynamic Network Optimization
- Email Alerts
- Email to Case
- Encrypted Data Transmission
- Endpoint Inclusiveness
- Endpoint Management
- Endpoint Protection
- Event Logs
- Feedback Collection
- File Sharing
- For MSPs
- HIPAA Compliant
- Hardware Asset Inventory
- Human-In-The-Loop
- IT Asset Management
- IT Asset Tracking
- ITIL Policy Compliance
- Improvement Suggestions
- Incident Management
- Independent Decision Making
- Integration
- Internationalization
- Inventory Management
- Issue Management
- Knowledge Base Management
- Knowledge Base Utilization
- Knowledge Base/Ticket Integration
- Knowledge Management
- Maintenance Scheduling
- Mobile
- Mobile Access
- Mobile Asset Inventory
- Mobile Device Access
- Mobile User Support
- Monitoring
- Multi - Session Handling
- Multi-Channel Communication
- Multi-Monitor Support
- Multi-Network Capability
- Multi-OS Support
- Multi-platform support
- Multi-step Planning
- Multiple User Accounts
- Natural Language Interaction
- Natural Language Understanding (NLU)
- Network Analysis
- Network Wide Management
- Packet & Flow Analysis
- Patch Management
- Patch Prioritization
- Patch Testing
- Performance Baseline
- Performance Metrics
- Performance Monitoring
- Performance and Reliability
- Personalization
- Policy Management
- Predictive Analytics
- Predictive Network Maintenance
- Prioritization
- Proactive Assistance
- Proactive Issue Detection
- Problem Solving
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Troubleshooting
- Real-Time Updates
- Remote Access & Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Remote Printing
- Remote Reboot
- Remote Update/Installation
- Remote Wiping
- Reporting
- Reporting & Statistics
- Reporting and Alerts
- Reporting/Analytics
- Risk Management
- Role-Based Permissions
- Route To Human
- SSL Security
- Scheduling
- Screen Sharing
- Secure Login
- Security Auditing
- Self Service Portal
- Self-Healing
- Self-Healing Networks
- Server Monitoring
- Service Level Agreement (SLA) Management
- Service Management (Issue Prioritization)
- Session Recording
- Single Sign On
- Social Media Integration
- Software Asset Inventory
- Summary Reports
- Surveys
- Task Execution
- Task Management
- Task Scheduling
- Third-Party Integrations
- Threat Detection
- Threat Intelligence
- Threat Response
- Ticket Assignment
- Ticket Collaboration
- Ticket Creation User Experience
- Ticket Management
- Ticket Response User Experience
- Ticket Status Updates
- Ticketing
- Time Tracking
- Two-Factor Authentication
- Two-Way Audio & Video
- Unattended Access
- Unified Communications Platform
- Uptime Reporting
- Usage Information
- Usage Tracking/Analytics
- User Management
- User Self-Service Assistance
- User, Role, and Access Management
- VPN
- VoIP
- Voice
- Vulnerability Assessment
- Vulnerability Management
- Vulnerability Protection
- Vulnerability Scanning
- Vulnerability/Threat Prioritization
- Web Threat Management
- Workflow
- Workflow Automation
- Workflow Management
Integrations
- Total integrations36
- Acronis Cyber Platform
- Acronis Cyber Protect
- AnyDesk
- Axcient x360Cloud
- Axcient x360Recover
- Bitdefender GravityZone
- Chocolatey
- Cisco Duo
- Clockify
- Cynet 360
- Domotz
- Hudu
- IRONSCALES
- IT Glue
- Keeper Business Password Manager
- Keeper Connection Manager
- Keeper Secrets Manager
- Malwarebytes for Teams
- Microsoft Azure
- Microsoft Entra ID
- Microsoft Outlook
- Microsoft Project Server Subscription Edition
- Microsoft SQL Server
- Microsoft SharePoint
- Microsoft Teams
- Miradore Management Suite
- Okta
- PayPal Payments
- Rewind
- ScalePad Lifecycle Manager
- ScreenConnect
- Slack
- ThreatAware
- ThreatDown
- Webroot SecureAnywhere
- Xero
- Zapier
- Zendesk Suite
- Zomentum Grow
- monday service
- Total integrations7
- Acronis Cyber Platform
- Acronis Cyber Protect
- AnyDesk
- Axcient x360Cloud
- Axcient x360Recover
- Bitdefender GravityZone
- Chocolatey
- Cisco Duo
- Clockify
- Cynet 360
- Domotz
- Hudu
- IRONSCALES
- IT Glue
- Keeper Business Password Manager
- Keeper Connection Manager
- Keeper Secrets Manager
- Malwarebytes for Teams
- Microsoft Azure
- Microsoft Entra ID
- Microsoft Outlook
- Microsoft Project Server Subscription Edition
- Microsoft SQL Server
- Microsoft SharePoint
- Microsoft Teams
- Miradore Management Suite
- Okta
- PayPal Payments
- Rewind
- ScalePad Lifecycle Manager
- ScreenConnect
- Slack
- ThreatAware
- ThreatDown
- Webroot SecureAnywhere
- Xero
- Zapier
- Zendesk Suite
- Zomentum Grow
- monday service
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