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Remote Monitoring and Management vs Microsoft Intune Comparison (2026)
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Good recommendations?
Remote Monitoring and Management
5
292
4
139
3
18
2
9
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Microsoft Intune
5
24
4
16
3
1
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Atera’s all-in-one RMM platform provides IT professionals with various integrated solutions that help them get access, visibility, a...
Microsoft Intune, previously part of Microsoft Endpoint Manager, is a unified endpoint management software designed to help businesses protect user devices against threats using Microsoft Zero Trust technology. An integrated console, Intune enables the advanced management of mobile devices and enterprise apps.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.5
461
5
4
3
2
1
292
139
18
9
3
- Value for money
- Ease of use
- Features
- Customer support
4.5
42
5
4
3
2
1
24
16
1
0
1
- Value for money
- Ease of use
- Features
- Customer support
Pros
Stacie B.
Assistant Controller
Vincenza F.
Software Engineer
Teerasak S.
Integration Service Operation
Pros
Taha A.
IT Systems Engineer
Manny B.
Senior Desktop and AV Engineer
Drew A.
Network and System Administrator
Cons
Sushant T.
Staff Engineer
Varshini B.
cyber security specialist
Bradley R.
IT Director
Cons
Taha A.
IT Systems Engineer
- Vendor responds to reviews
- Last reviewa month ago
- Vendor responds to reviews
- Last review3 months ago
Key features
- Total features147
- 360-Degree Network Visibility
- AI Summarization
- AI Text Generation
- AI Text Summarization
- AI/Machine Learning
- API
- Access Management
- Active Directory
- Activity Dashboard
- Adaptive Learning
- Adaptive Responses
- Administration Console
- Alerting
- Alerts/Notifications
- Annotations
- Anomaly Detection
- Application Deployment
- Asset Discovery
- Asset Management
- Asset Policy Management
- Asset Tracking
- Attachments/Screencasts
- Automate Ticket Routing
- Automated Tasks Routing
- Automated Ticket Creation
- Automated response
- Automation
- Autonomous Task Execution
- Change Management
- Cloud Asset Inventory
- Compliance
- Conversation Editor
- Cross-Platform
- Cross-system Integration
- Customer Database
- Customer Experience Management
- Customizable Branding
- Data Encryption
- Data Separation
- Data Visualization
- Decision Making
- Device Auto Discovery
- Device Compliance
- Device Configuration
- Device Enrollment
- Device Management
- Disaster Recovery
- Document Processing
- Dynamic Network Optimization
- Email to Case
- Encrypted Data Transmission
- Endpoint Inclusiveness
- Endpoint Management
- Endpoint Protection
- Feedback Collection
- File Sharing
- Hardware Asset Inventory
- Help Desk
- Human-In-The-Loop
- IT Asset Management
- IT Asset Tracking
- ITIL Policy Compliance
- Improvement Suggestions
- Incident Management
- Incident Reports
- Independent Decision Making
- Integration
- Internationalization
- Knowledge Base Management
- Knowledge Base Utilization
- Knowledge Base/Ticket Integration
- Knowledge Management
- Mobile
- Mobile Access
- Mobile Asset Inventory
- Mobile Device Access
- Mobile User Support
- Multi - Session Handling
- Multi-Channel Communication
- Multi-Monitor Support
- Multi-Network Capability
- Multi-OS Support
- Multi-platform support
- Multi-step Planning
- Natural Language Interaction
- Natural Language Understanding (NLU)
- Network Analysis
- Packet & Flow Analysis
- Patch Management
- Performance Baseline
- Performance Logging
- Performance Monitoring
- Performance and Reliability
- Personalization
- Policy Dictation
- Predictive Analytics
- Predictive Network Maintenance
- Prioritization
- Proactive Assistance
- Proactive Issue Detection
- Problem Solving
- Process Workflow
- Real-Time Data
- Real-Time Monitoring
- Real-Time Troubleshooting
- Remote Access/Control
- Remote Printing
- Remote Reboot
- Remote Wiping
- Reporting
- Reporting and Alerts
- Reports & Analytics
- Risk Management
- Route To Human
- SSL Security
- Screen Sharing
- Self Service Portal
- Self-Healing
- Self-Healing Networks
- Service Level Agreement (SLA) Management
- Service Management (Issue Prioritization)
- Session Recording
- Social Media Integration
- Software Asset Inventory
- Surveys
- Task Execution
- Third-Party Integrations
- Threat Detection
- Ticket Assignment
- Ticket Collaboration
- Ticket Creation User Experience
- Ticket Management
- Ticket Response User Experience
- Ticket Status Updates
- Ticketing
- Ticketing System
- Time Tracking
- Two-Way Audio & Video
- Unattended Access
- Unified Communications Platform
- Usage Information
- User Self-Service Assistance
- User, Role, and Access Management
- VoIP
- Voice
- Workflow
- Workflow Automation
- Workflow Management
- Total features1
- 360-Degree Network Visibility
- AI Summarization
- AI Text Generation
- AI Text Summarization
- AI/Machine Learning
- API
- Access Management
- Active Directory
- Activity Dashboard
- Adaptive Learning
- Adaptive Responses
- Administration Console
- Alerting
- Alerts/Notifications
- Annotations
- Anomaly Detection
- Application Deployment
- Asset Discovery
- Asset Management
- Asset Policy Management
- Asset Tracking
- Attachments/Screencasts
- Automate Ticket Routing
- Automated Tasks Routing
- Automated Ticket Creation
- Automated response
- Automation
- Autonomous Task Execution
- Change Management
- Cloud Asset Inventory
- Compliance
- Conversation Editor
- Cross-Platform
- Cross-system Integration
- Customer Database
- Customer Experience Management
- Customizable Branding
- Data Encryption
- Data Separation
- Data Visualization
- Decision Making
- Device Auto Discovery
- Device Compliance
- Device Configuration
- Device Enrollment
- Device Management
- Disaster Recovery
- Document Processing
- Dynamic Network Optimization
- Email to Case
- Encrypted Data Transmission
- Endpoint Inclusiveness
- Endpoint Management
- Endpoint Protection
- Feedback Collection
- File Sharing
- Hardware Asset Inventory
- Help Desk
- Human-In-The-Loop
- IT Asset Management
- IT Asset Tracking
- ITIL Policy Compliance
- Improvement Suggestions
- Incident Management
- Incident Reports
- Independent Decision Making
- Integration
- Internationalization
- Knowledge Base Management
- Knowledge Base Utilization
- Knowledge Base/Ticket Integration
- Knowledge Management
- Mobile
- Mobile Access
- Mobile Asset Inventory
- Mobile Device Access
- Mobile User Support
- Multi - Session Handling
- Multi-Channel Communication
- Multi-Monitor Support
- Multi-Network Capability
- Multi-OS Support
- Multi-platform support
- Multi-step Planning
- Natural Language Interaction
- Natural Language Understanding (NLU)
- Network Analysis
- Packet & Flow Analysis
- Patch Management
- Performance Baseline
- Performance Logging
- Performance Monitoring
- Performance and Reliability
- Personalization
- Policy Dictation
- Predictive Analytics
- Predictive Network Maintenance
- Prioritization
- Proactive Assistance
- Proactive Issue Detection
- Problem Solving
- Process Workflow
- Real-Time Data
- Real-Time Monitoring
- Real-Time Troubleshooting
- Remote Access/Control
- Remote Printing
- Remote Reboot
- Remote Wiping
- Reporting
- Reporting and Alerts
- Reports & Analytics
- Risk Management
- Route To Human
- SSL Security
- Screen Sharing
- Self Service Portal
- Self-Healing
- Self-Healing Networks
- Service Level Agreement (SLA) Management
- Service Management (Issue Prioritization)
- Session Recording
- Social Media Integration
- Software Asset Inventory
- Surveys
- Task Execution
- Third-Party Integrations
- Threat Detection
- Ticket Assignment
- Ticket Collaboration
- Ticket Creation User Experience
- Ticket Management
- Ticket Response User Experience
- Ticket Status Updates
- Ticketing
- Ticketing System
- Time Tracking
- Two-Way Audio & Video
- Unattended Access
- Unified Communications Platform
- Usage Information
- User Self-Service Assistance
- User, Role, and Access Management
- VoIP
- Voice
- Workflow
- Workflow Automation
- Workflow Management
Integrations
- Total integrations37
- Acronis Cyber Platform
- Acronis Cyber Protect
- AnyDesk
- Axcient
- Bitdefender GravityZone
- Chocolatey
- Cisco Duo
- Clockify
- Cynet 360
- Domotz
- Hudu
- IRONSCALES
- IT Glue
- Keeper Connection Manager
- Keeper Secrets Manager
- Keeper Security
- Malwarebytes for Business
- Malwarebytes for Teams
- Microsoft Entra ID
- Microsoft Outlook
- Microsoft Project Server Subscription Edition
- Microsoft SQL Server
- Microsoft SharePoint
- Microsoft Teams
- Miradore Management Suite
- Okta
- Rewind
- ScalePad Lifecycle Manager
- ScreenConnect
- Slack
- Webroot SecureAnywhere
- Xero
- Zapier
- Zomentum Grow
- monday service
- x360Cloud
- x360Recover
- Total integrationsN/A
- Acronis Cyber Platform
- Acronis Cyber Protect
- AnyDesk
- Axcient
- Bitdefender GravityZone
- Chocolatey
- Cisco Duo
- Clockify
- Cynet 360
- Domotz
- Hudu
- IRONSCALES
- IT Glue
- Keeper Connection Manager
- Keeper Secrets Manager
- Keeper Security
- Malwarebytes for Business
- Malwarebytes for Teams
- Microsoft Entra ID
- Microsoft Outlook
- Microsoft Project Server Subscription Edition
- Microsoft SQL Server
- Microsoft SharePoint
- Microsoft Teams
- Miradore Management Suite
- Okta
- Rewind
- ScalePad Lifecycle Manager
- ScreenConnect
- Slack
- Webroot SecureAnywhere
- Xero
- Zapier
- Zomentum Grow
- monday service
- x360Cloud
- x360Recover
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