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Remote Monitoring and Management vs N-central Comparison (2026)
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Good recommendations?
Remote Monitoring and Management
4.5
(461)5
292
4
139
3
18
2
9
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
N-central
4.2
(253)5
108
4
107
3
18
2
11
1
9
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Atera’s all-in-one RMM platform provides IT professionals with various integrated solutions that help them get access, visibility, a...
N-central is an endpoint detection and response software designed to help managed service providers (MSPs) prevent, detect, respond to, and recover from threats.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.5
461
5
4
3
2
1
292
139
18
9
3
- Value for money
- Ease of use
- Features
- Customer support
88%
would recommend this app4.2
253
5
4
3
2
1
108
107
18
11
9
- Value for money
- Ease of use
- Features
- Customer support
62%
would recommend this appPros
“The ticketing and monitoring features are useful for keeping issues organized, while patch management helps reduce the amount of manual follow-up needed.”
SB
Stacie B.
Assistant Controller
“It gives developers, product teams, and managers a shared view of progress without relying on constant status meetings. Once the projects are structured properly, it makes priorities and dependencies much easier to follow.”
VF
Vincenza F.
Software Engineer
“With everything such as monitoring, remote control, patching, and ticketing in one product, I don’t need to switch between applications unnecessarily.”
TS
Teerasak S.
Integration Service Operation
Pros
“On a technical level, the platform delivers on its primary promises: the alerting is dependable, and the agent deployment and patch management provide a reliable foundation for basic endpoint maintenance. When the "lights are on," the software does exactly what it needs to do to keep a fleet stable.”
CP
Christian P.
Sys Admin
“Also, the ability to push 3rd party applications has been a big help. And we have just now activated the Microsoft Intune integration through NCentral which will allow us to automatically install the most up to date NCentral Agent on Autopilot deployed devices while they are being set up. And I also love the easy access to the Microsoft Intune Dashboard from NCentral.”
DI
Dennis I.
IT Support Administrator
“Its flexibility and scalability make it ideal for managing both small and large customer environments, and their customer support team is knowledgeable, responsive, and helpful when resolving issues or optimizing platform performance.”
SO
Sean O.
Senior Cyber Security Engineer
Cons
“Customer support can be slow and unresponsive on complex tickets, while the platform suffers from occasional dashboard lag, connection drops, and noisy false alerts.”
Sushant T.
Staff Engineer
“There are times when the number of alerts can be a little overwhelming, especially when several devices have issues at the same time.”
Varshini B.
cyber security specialist
“The biggest issue for us was that the product didn’t fully live up to how it’s marketed.”
BR
Bradley R.
IT Director
Cons
“The way patch approval rule engine needs an overhaul and simplification, as they way it is currently designed is obtuse and requires hours with support to understand what it is actually doing on the backend and what will and won't be approved and why.”
AA
Andrew A.
Security Architect
“The formatting is strange and unprofessional, making it difficult to hand these documents directly to clients without extensive manual editing or external tools to make the data digestible.”
CP
Christian P.
Sys Admin
“Certain workflows—like policy management, reporting customization, or navigating between device views—can feel a bit clunky or outdated compared to more modern RMM platforms.”
Olti G.
CEO
- Vendor responds to reviews
- Last reviewa month ago
- Vendor responds to reviews
- Last review5 months ago
Key features
- Total features147
- 360-Degree Network Visibility
- AI Summarization
- AI Text Generation
- AI Text Summarization
- AI/Machine Learning
- API
- API Integration
- Access Controls/Permissions
- Access Management
- Active Directory
- Active Directory Integration
- Activity Dashboard
- Activity Monitoring
- Activity Tracking
- Adaptive Learning
- Adaptive Responses
- Administration Console
- Alerting
- Alerts/Escalation
- Alerts/Notifications
- Annotations
- Anomaly Detection
- Anomaly/Malware Detection
- Anti Virus
- App Management
- Application Deployment
- Application Management
- Approval Process Control
- Asset Discovery
- Asset Lifecycle Management
- Asset Management
- Asset Policy Management
- Asset Tracking
- Attachments/Screencasts
- Audit Management
- Audit Trail
- Automate Ticket Routing
- Automated Scheduling
- Automated Tasks Routing
- Automated Ticket Creation
- Automated response
- Automatic Backup
- Automatic Patch Deployment
- Automatic Scans
- Automation
- Autonomous Task Execution
- BYOD Management
- Backup and Recovery
- Bandwidth Monitoring
- Baseline Manager
- Behavioral Analysis
- Behavioral Analytics
- Billing & Invoicing
- Build Automation
- CPU Monitoring
- Capacity Management
- Change Management
- Chat/Messaging
- Cloud Asset Inventory
- Compliance
- Compliance Management
- Compliance Tracking
- Configuration Management
- Continuous Monitoring
- Contract/License Management
- Conversation Editor
- Cost Tracking
- Credential Management
- Cross-Platform
- Cross-system Integration
- Customer Database
- Customer Experience Management
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Dashboard Creation
- Data Encryption
- Data Import/Export
- Data Security
- Data Separation
- Data Storage Management
- Data Visualization
- Database Monitoring
- Decision Making
- Deployment Management
- Device Auto Discovery
- Device Compliance
- Device Configuration
- Device Enrollment
- Device Management
- Diagnostic Tools
- Disaster Recovery
- Document Processing
- Drag & Drop
- Dynamic Network Optimization
- Email Alerts
- Email Management
- Email Monitoring
- Email to Case
- Encrypted Data Transmission
- Encryption
- Endpoint Inclusiveness
- Endpoint Management
- Endpoint Protection
- Event Analysis
- Event Logs
- Feedback Collection
- File Sharing
- For MSPs
- Generative AI
- HIPAA Compliant
- Hardware Asset Inventory
- Help Desk
- Help Desk Management
- Human-In-The-Loop
- IP Address Monitoring
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- ITIL Policy Compliance
- Improvement Suggestions
- Incident Management
- Incident Reports
- Independent Decision Making
- Integration
- Internationalization
- Inventory Management
- Issue Auditing
- Issue Management
- Knowledge Base Management
- Knowledge Base Utilization
- Knowledge Base/Ticket Integration
- Knowledge Management
- License Management
- Maintenance Management
- Maintenance Scheduling
- Managed Services
- Mobile
- Mobile Access
- Mobile Asset Inventory
- Mobile Device Access
- Mobile Device Management
- Mobile User Support
- Monitoring
- Multi - Session Handling
- Multi-Channel Communication
- Multi-Device Support
- Multi-Monitor Support
- Multi-Network Capability
- Multi-OS Support
- Multi-platform support
- Multi-step Planning
- Natural Language Interaction
- Natural Language Understanding (NLU)
- Network Analysis
- Network Automation
- Network Mapping
- Network Monitoring
- Network Resource Management
- Network Security
- Network Wide Management
- Packet & Flow Analysis
- Password Management
- Patch Management
- Patch Prioritization
- Patch Testing
- Performance Baseline
- Performance Logging
- Performance Metrics
- Performance Monitoring
- Performance and Reliability
- Personalization
- Policy Dictation
- Policy Management
- Predictive Analytics
- Predictive Network Maintenance
- Prioritization
- Proactive Assistance
- Proactive Issue Detection
- Problem Management
- Problem Solving
- Process Workflow
- Procurement Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Troubleshooting
- Real-Time Updates
- Real-time Alerts
- Real-time alerting
- Release Management
- Remediation Management
- Remote Access & Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Remote Printing
- Remote Reboot
- Remote Update/Installation
- Remote Wiping
- Reporting
- Reporting & Statistics
- Reporting and Alerts
- Reporting/Analytics
- Reports & Analytics
- Risk Alerts
- Risk Analysis
- Risk Assessment
- Risk Management
- Role-Based Permissions
- Root Cause Analysis
- Route To Human
- SSL Security
- Scheduling
- Screen Sharing
- Search/Filter
- Secure Data Storage
- Secure Login
- Security Management
- Security Tools
- Self Service Portal
- Self-Healing
- Self-Healing Networks
- Server Monitoring
- Service Catalog
- Service Level Agreement (SLA) Management
- Service Management (Issue Prioritization)
- Session Recording
- Simple Network Management Protocol (SNMP)
- Social Media Integration
- Software Asset Inventory
- Status Tracking
- Summary Reports
- Supplier Management
- Support Ticket Management
- Surveys
- Tagging
- Task Execution
- Task Management
- Task Scheduling
- Third-Party Integration
- Third-Party Integrations
- Threat Detection
- Threat Response
- Threshold Alerts
- Ticket Assignment
- Ticket Collaboration
- Ticket Creation User Experience
- Ticket Management
- Ticket Response User Experience
- Ticket Status Updates
- Ticketing
- Ticketing System
- Time Tracking
- Trend Analysis
- Troubleshooting
- Two-Factor Authentication
- Two-Way Audio & Video
- Unattended Access
- Unified Communications Platform
- Uptime Reporting
- Usage Information
- Usage Tracking/Analytics
- User Management
- User Self-Service Assistance
- User, Role, and Access Management
- Virtual Machine Monitoring
- Visual Analytics
- VoIP
- Voice
- Vulnerability Scanning
- Web Threat Management
- Web Traffic Reporting
- Workflow
- Workflow Automation
- Workflow Management
- Total features169
- 360-Degree Network Visibility
- AI Summarization
- AI Text Generation
- AI Text Summarization
- AI/Machine Learning
- API
- API Integration
- Access Controls/Permissions
- Access Management
- Active Directory
- Active Directory Integration
- Activity Dashboard
- Activity Monitoring
- Activity Tracking
- Adaptive Learning
- Adaptive Responses
- Administration Console
- Alerting
- Alerts/Escalation
- Alerts/Notifications
- Annotations
- Anomaly Detection
- Anomaly/Malware Detection
- Anti Virus
- App Management
- Application Deployment
- Application Management
- Approval Process Control
- Asset Discovery
- Asset Lifecycle Management
- Asset Management
- Asset Policy Management
- Asset Tracking
- Attachments/Screencasts
- Audit Management
- Audit Trail
- Automate Ticket Routing
- Automated Scheduling
- Automated Tasks Routing
- Automated Ticket Creation
- Automated response
- Automatic Backup
- Automatic Patch Deployment
- Automatic Scans
- Automation
- Autonomous Task Execution
- BYOD Management
- Backup and Recovery
- Bandwidth Monitoring
- Baseline Manager
- Behavioral Analysis
- Behavioral Analytics
- Billing & Invoicing
- Build Automation
- CPU Monitoring
- Capacity Management
- Change Management
- Chat/Messaging
- Cloud Asset Inventory
- Compliance
- Compliance Management
- Compliance Tracking
- Configuration Management
- Continuous Monitoring
- Contract/License Management
- Conversation Editor
- Cost Tracking
- Credential Management
- Cross-Platform
- Cross-system Integration
- Customer Database
- Customer Experience Management
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Dashboard Creation
- Data Encryption
- Data Import/Export
- Data Security
- Data Separation
- Data Storage Management
- Data Visualization
- Database Monitoring
- Decision Making
- Deployment Management
- Device Auto Discovery
- Device Compliance
- Device Configuration
- Device Enrollment
- Device Management
- Diagnostic Tools
- Disaster Recovery
- Document Processing
- Drag & Drop
- Dynamic Network Optimization
- Email Alerts
- Email Management
- Email Monitoring
- Email to Case
- Encrypted Data Transmission
- Encryption
- Endpoint Inclusiveness
- Endpoint Management
- Endpoint Protection
- Event Analysis
- Event Logs
- Feedback Collection
- File Sharing
- For MSPs
- Generative AI
- HIPAA Compliant
- Hardware Asset Inventory
- Help Desk
- Help Desk Management
- Human-In-The-Loop
- IP Address Monitoring
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- ITIL Policy Compliance
- Improvement Suggestions
- Incident Management
- Incident Reports
- Independent Decision Making
- Integration
- Internationalization
- Inventory Management
- Issue Auditing
- Issue Management
- Knowledge Base Management
- Knowledge Base Utilization
- Knowledge Base/Ticket Integration
- Knowledge Management
- License Management
- Maintenance Management
- Maintenance Scheduling
- Managed Services
- Mobile
- Mobile Access
- Mobile Asset Inventory
- Mobile Device Access
- Mobile Device Management
- Mobile User Support
- Monitoring
- Multi - Session Handling
- Multi-Channel Communication
- Multi-Device Support
- Multi-Monitor Support
- Multi-Network Capability
- Multi-OS Support
- Multi-platform support
- Multi-step Planning
- Natural Language Interaction
- Natural Language Understanding (NLU)
- Network Analysis
- Network Automation
- Network Mapping
- Network Monitoring
- Network Resource Management
- Network Security
- Network Wide Management
- Packet & Flow Analysis
- Password Management
- Patch Management
- Patch Prioritization
- Patch Testing
- Performance Baseline
- Performance Logging
- Performance Metrics
- Performance Monitoring
- Performance and Reliability
- Personalization
- Policy Dictation
- Policy Management
- Predictive Analytics
- Predictive Network Maintenance
- Prioritization
- Proactive Assistance
- Proactive Issue Detection
- Problem Management
- Problem Solving
- Process Workflow
- Procurement Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Troubleshooting
- Real-Time Updates
- Real-time Alerts
- Real-time alerting
- Release Management
- Remediation Management
- Remote Access & Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Remote Printing
- Remote Reboot
- Remote Update/Installation
- Remote Wiping
- Reporting
- Reporting & Statistics
- Reporting and Alerts
- Reporting/Analytics
- Reports & Analytics
- Risk Alerts
- Risk Analysis
- Risk Assessment
- Risk Management
- Role-Based Permissions
- Root Cause Analysis
- Route To Human
- SSL Security
- Scheduling
- Screen Sharing
- Search/Filter
- Secure Data Storage
- Secure Login
- Security Management
- Security Tools
- Self Service Portal
- Self-Healing
- Self-Healing Networks
- Server Monitoring
- Service Catalog
- Service Level Agreement (SLA) Management
- Service Management (Issue Prioritization)
- Session Recording
- Simple Network Management Protocol (SNMP)
- Social Media Integration
- Software Asset Inventory
- Status Tracking
- Summary Reports
- Supplier Management
- Support Ticket Management
- Surveys
- Tagging
- Task Execution
- Task Management
- Task Scheduling
- Third-Party Integration
- Third-Party Integrations
- Threat Detection
- Threat Response
- Threshold Alerts
- Ticket Assignment
- Ticket Collaboration
- Ticket Creation User Experience
- Ticket Management
- Ticket Response User Experience
- Ticket Status Updates
- Ticketing
- Ticketing System
- Time Tracking
- Trend Analysis
- Troubleshooting
- Two-Factor Authentication
- Two-Way Audio & Video
- Unattended Access
- Unified Communications Platform
- Uptime Reporting
- Usage Information
- Usage Tracking/Analytics
- User Management
- User Self-Service Assistance
- User, Role, and Access Management
- Virtual Machine Monitoring
- Visual Analytics
- VoIP
- Voice
- Vulnerability Scanning
- Web Threat Management
- Web Traffic Reporting
- Workflow
- Workflow Automation
- Workflow Management
Integrations
- Total integrations37
- 1Password
- Acronis Cyber Platform
- Acronis Cyber Protect
- AlertOps
- AnyDesk
- Automox
- Autotask PSA
- Auvik
- Axcient
- Bitdefender GravityZone
- BrightGauge
- Chocolatey
- Cisco Duo
- Cisco Meraki
- Clockify
- CloudBlue
- Computicate PSA
- ConnectWise PSA
- Cynet 360
- DNSFilter
- DeskDay
- Domotz
- HaloPSA
- Hudu
- Huntress
- IRONSCALES
- IT Glue
- ITBoost
- Keeper Connection Manager
- Keeper Secrets Manager
- Keeper Security
- Liongard
- MSP Manager
- Malwarebytes for Business
- Malwarebytes for Teams
- Microsoft 365
- Microsoft Entra ID
- Microsoft Intune
- Microsoft Outlook
- Microsoft Project Server Subscription Edition
- Microsoft SQL Server
- Microsoft SharePoint
- Microsoft Teams
- Miradore Management Suite
- Okta
- Rewind
- SIGNL4
- ScalePad Backup Radar
- ScalePad Lifecycle Manager
- ScreenConnect
- SentinelOne Singularity Endpoint
- Slack
- TOPdesk
- ThreatLocker
- Webroot SecureAnywhere
- Xero
- Xurrent
- Zapier
- Zomentum Grow
- ilert
- monday service
- x360Cloud
- x360Recover
- Total integrations30
- 1Password
- Acronis Cyber Platform
- Acronis Cyber Protect
- AlertOps
- AnyDesk
- Automox
- Autotask PSA
- Auvik
- Axcient
- Bitdefender GravityZone
- BrightGauge
- Chocolatey
- Cisco Duo
- Cisco Meraki
- Clockify
- CloudBlue
- Computicate PSA
- ConnectWise PSA
- Cynet 360
- DNSFilter
- DeskDay
- Domotz
- HaloPSA
- Hudu
- Huntress
- IRONSCALES
- IT Glue
- ITBoost
- Keeper Connection Manager
- Keeper Secrets Manager
- Keeper Security
- Liongard
- MSP Manager
- Malwarebytes for Business
- Malwarebytes for Teams
- Microsoft 365
- Microsoft Entra ID
- Microsoft Intune
- Microsoft Outlook
- Microsoft Project Server Subscription Edition
- Microsoft SQL Server
- Microsoft SharePoint
- Microsoft Teams
- Miradore Management Suite
- Okta
- Rewind
- SIGNL4
- ScalePad Backup Radar
- ScalePad Lifecycle Manager
- ScreenConnect
- SentinelOne Singularity Endpoint
- Slack
- TOPdesk
- ThreatLocker
- Webroot SecureAnywhere
- Xero
- Xurrent
- Zapier
- Zomentum Grow
- ilert
- monday service
- x360Cloud
- x360Recover
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