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Remote Monitoring and Management vs ManageEngine Patch Manager Plus Comparison (2026)
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Good recommendations?
Remote Monitoring and Management
4.5
(461)5
292
4
139
3
18
2
9
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ManageEngine Patch Manager Plus
4.6
(422)5
266
4
140
3
15
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Atera’s all-in-one RMM platform provides IT professionals with various integrated solutions that help them get access, visibility, a...
ManageEngine Patch Manager Plus automates patch management across Windows, macOS, Linux, and over 1,100 third-party applications. Identify, test, approve, deploy, and monitor patches from a single console with flexible automation, compliance reporting, and cloud or on-premises deployment.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.5
461
5
4
3
2
1
292
139
18
9
3
- Value for money
- Ease of use
- Features
- Customer support
88%
would recommend this app4.6
422
5
4
3
2
1
266
140
15
1
0
- Value for money
- Ease of use
- Features
- Customer support
84%
would recommend this appPros
“Another point is it also offers automated reports on system health, performance and ticket resolution, thus giving clear insights for both the internal teams and clients.”
PS
Prince S.
Digital Marketing Head
“Atera helps us streamline our service management by automating repetitive tasks and providing proactive device and network monitoring, which ultimately improves team efficiency.”
JV
Julio V.
Head Of Information Technology
“It's Provide automated reports on system health, performance, and ticket resolution automatically, making it easier for internal teams and clients to understand.”
Avani J.
Network engineer
Pros
“The product does a very good job of simplifying patch operations by allowing administrators to manage the Windows updates, Linux patching, macOS updates and third-party applications from a single console.”
Mirza B.
Asst IT Manager
“The ease and navigation of the system allows myself, as a Sr Network Administrator assists with rapid deployment based on endpoints needing patches based on criticality.”
BR
Bryan R.
Senior Network Administrator
“ManageEngine Patch Manager Plus is a capable and relatively easy-to-use patch management solution that delivers solid value, particularly for teams managing distributed endpoint environments.”
YM
Ye M.
DevOps
Cons
“The network discovery feature could be better because it sometimes mislabels devices and doesn’t tell the difference between workstations and servers.”
MN
Manoj N.
Manager DevOps
“The biggest issue for us was that the product didn’t fully live up to how it’s marketed.”
BR
Bradley R.
IT Director
“Atera is not the stablest SaaS out there, Splashtop agent seldomly crashes and won’t let you connect to the computer 50-60% of the time. When it works it works like a charm but when it doesn’t work its really annoying.”
ST
Shaked T.
System Administrator
Cons
“There is insufficient in-product guidance or documentation on the configurable parameters for the USEMS agent, such as scan schedule, CPU throttling, private key management, remote office connectivity, and other tunable variables.”
YM
Ye M.
DevOps
“However, the Security and Vulnerability Management area may need further improvement, as the failed update rate remains high even when users proactively check for updates through the Self Service Portal.”
TT
Tu T.
Assistant Manager
“No option to adjust the refresh cycle, which limits flexibility for teams with specific operational requirements.”
YM
Ye M.
DevOps
- Vendor responds to reviews
- Last reviewa month ago
- Vendor responds to reviews
- Last review17 days ago
Key features
- Total features147
- 360-Degree Network Visibility
- AI Summarization
- AI Text Generation
- AI Text Summarization
- AI/Machine Learning
- API
- Access Controls/Permissions
- Access Management
- Active Directory
- Activity Dashboard
- Activity Tracking
- Adaptive Learning
- Adaptive Responses
- Administration Console
- Alerting
- Alerts/Notifications
- Annotations
- Anomaly Detection
- Anti Virus
- Application Deployment
- Approval Process Control
- Asset Discovery
- Asset Management
- Asset Policy Management
- Asset Tracking
- Attachments/Screencasts
- Audit Management
- Automate Ticket Routing
- Automated Tasks Routing
- Automated Ticket Creation
- Automated response
- Automatic Patch Deployment
- Automatic Scans
- Automation
- Autonomous Task Execution
- Change Management
- Cloud Application Security
- Cloud Asset Inventory
- Compliance
- Compliance Management
- Conversation Editor
- Cross-Platform
- Cross-system Integration
- Customer Database
- Customer Experience Management
- Customizable Branding
- Customization
- Dashboard
- Data Encryption
- Data Separation
- Data Visualization
- Decision Making
- Device Auto Discovery
- Device Compliance
- Device Configuration
- Device Enrollment
- Device Management
- Disaster Recovery
- Document Processing
- Dynamic Network Optimization
- Email to Case
- Encrypted Data Transmission
- Encryption
- Endpoint Inclusiveness
- Endpoint Protection
- Feedback Collection
- File Sharing
- Hardware Asset Inventory
- Help Desk
- Human-In-The-Loop
- IT Asset Management
- IT Asset Tracking
- ITIL Policy Compliance
- Improvement Suggestions
- Incident Management
- Incident Reports
- Independent Decision Making
- Integration
- Internationalization
- Knowledge Base Management
- Knowledge Base Utilization
- Knowledge Base/Ticket Integration
- Knowledge Management
- Mobile
- Mobile Access
- Mobile Asset Inventory
- Mobile Device Access
- Mobile User Support
- Monitoring
- Multi - Session Handling
- Multi-Channel Communication
- Multi-Monitor Support
- Multi-Network Capability
- Multi-OS Support
- Multi-platform support
- Multi-step Planning
- Natural Language Interaction
- Natural Language Understanding (NLU)
- Network Analysis
- Network Wide Management
- Packet & Flow Analysis
- Patch Management
- Patch Prioritization
- Patch Testing
- Performance Baseline
- Performance Logging
- Performance Monitoring
- Performance and Reliability
- Personalization
- Policy Dictation
- Policy Management
- Predictive Analytics
- Predictive Network Maintenance
- Prioritization
- Proactive Assistance
- Proactive Issue Detection
- Problem Solving
- Process Workflow
- Real-Time Data
- Real-Time Monitoring
- Real-Time Troubleshooting
- Remote Access/Control
- Remote Printing
- Remote Reboot
- Remote Wiping
- Reporting
- Reporting & Statistics
- Reporting and Alerts
- Reporting/Analytics
- Reports & Analytics
- Risk Management
- Route To Human
- SSL Security
- Scheduling
- Screen Sharing
- Search/Filter
- Security Auditing
- Self Service Portal
- Self-Healing
- Self-Healing Networks
- Service Level Agreement (SLA) Management
- Service Management (Issue Prioritization)
- Session Recording
- Social Media Integration
- Software Asset Inventory
- Status Tracking
- Surveys
- Task Execution
- Third-Party Integrations
- Threat Detection
- Threat Intelligence
- Ticket Assignment
- Ticket Collaboration
- Ticket Creation User Experience
- Ticket Management
- Ticket Response User Experience
- Ticket Status Updates
- Ticketing
- Ticketing System
- Time Tracking
- Two-Factor Authentication
- Two-Way Audio & Video
- Unattended Access
- Unified Communications Platform
- Usage Information
- User Management
- User Self-Service Assistance
- User, Role, and Access Management
- VoIP
- Voice
- Vulnerability Scanning
- Workflow
- Workflow Automation
- Workflow Management
- Total features34
- 360-Degree Network Visibility
- AI Summarization
- AI Text Generation
- AI Text Summarization
- AI/Machine Learning
- API
- Access Controls/Permissions
- Access Management
- Active Directory
- Activity Dashboard
- Activity Tracking
- Adaptive Learning
- Adaptive Responses
- Administration Console
- Alerting
- Alerts/Notifications
- Annotations
- Anomaly Detection
- Anti Virus
- Application Deployment
- Approval Process Control
- Asset Discovery
- Asset Management
- Asset Policy Management
- Asset Tracking
- Attachments/Screencasts
- Audit Management
- Automate Ticket Routing
- Automated Tasks Routing
- Automated Ticket Creation
- Automated response
- Automatic Patch Deployment
- Automatic Scans
- Automation
- Autonomous Task Execution
- Change Management
- Cloud Application Security
- Cloud Asset Inventory
- Compliance
- Compliance Management
- Conversation Editor
- Cross-Platform
- Cross-system Integration
- Customer Database
- Customer Experience Management
- Customizable Branding
- Customization
- Dashboard
- Data Encryption
- Data Separation
- Data Visualization
- Decision Making
- Device Auto Discovery
- Device Compliance
- Device Configuration
- Device Enrollment
- Device Management
- Disaster Recovery
- Document Processing
- Dynamic Network Optimization
- Email to Case
- Encrypted Data Transmission
- Encryption
- Endpoint Inclusiveness
- Endpoint Protection
- Feedback Collection
- File Sharing
- Hardware Asset Inventory
- Help Desk
- Human-In-The-Loop
- IT Asset Management
- IT Asset Tracking
- ITIL Policy Compliance
- Improvement Suggestions
- Incident Management
- Incident Reports
- Independent Decision Making
- Integration
- Internationalization
- Knowledge Base Management
- Knowledge Base Utilization
- Knowledge Base/Ticket Integration
- Knowledge Management
- Mobile
- Mobile Access
- Mobile Asset Inventory
- Mobile Device Access
- Mobile User Support
- Monitoring
- Multi - Session Handling
- Multi-Channel Communication
- Multi-Monitor Support
- Multi-Network Capability
- Multi-OS Support
- Multi-platform support
- Multi-step Planning
- Natural Language Interaction
- Natural Language Understanding (NLU)
- Network Analysis
- Network Wide Management
- Packet & Flow Analysis
- Patch Management
- Patch Prioritization
- Patch Testing
- Performance Baseline
- Performance Logging
- Performance Monitoring
- Performance and Reliability
- Personalization
- Policy Dictation
- Policy Management
- Predictive Analytics
- Predictive Network Maintenance
- Prioritization
- Proactive Assistance
- Proactive Issue Detection
- Problem Solving
- Process Workflow
- Real-Time Data
- Real-Time Monitoring
- Real-Time Troubleshooting
- Remote Access/Control
- Remote Printing
- Remote Reboot
- Remote Wiping
- Reporting
- Reporting & Statistics
- Reporting and Alerts
- Reporting/Analytics
- Reports & Analytics
- Risk Management
- Route To Human
- SSL Security
- Scheduling
- Screen Sharing
- Search/Filter
- Security Auditing
- Self Service Portal
- Self-Healing
- Self-Healing Networks
- Service Level Agreement (SLA) Management
- Service Management (Issue Prioritization)
- Session Recording
- Social Media Integration
- Software Asset Inventory
- Status Tracking
- Surveys
- Task Execution
- Third-Party Integrations
- Threat Detection
- Threat Intelligence
- Ticket Assignment
- Ticket Collaboration
- Ticket Creation User Experience
- Ticket Management
- Ticket Response User Experience
- Ticket Status Updates
- Ticketing
- Ticketing System
- Time Tracking
- Two-Factor Authentication
- Two-Way Audio & Video
- Unattended Access
- Unified Communications Platform
- Usage Information
- User Management
- User Self-Service Assistance
- User, Role, and Access Management
- VoIP
- Voice
- Vulnerability Scanning
- Workflow
- Workflow Automation
- Workflow Management
Integrations
- Total integrations37
- Acronis Cyber Platform
- Acronis Cyber Protect
- AnyDesk
- Axcient
- Bitdefender GravityZone
- Chocolatey
- Cisco Duo
- Clockify
- Cynet 360
- Domotz
- Hudu
- IRONSCALES
- IT Glue
- Keeper Connection Manager
- Keeper Secrets Manager
- Keeper Security
- Malwarebytes for Business
- Malwarebytes for Teams
- Microsoft Entra ID
- Microsoft Outlook
- Microsoft Project Server Subscription Edition
- Microsoft SQL Server
- Microsoft SharePoint
- Microsoft Teams
- Miradore Management Suite
- Okta
- Rewind
- ScalePad Lifecycle Manager
- ScreenConnect
- Slack
- Tenable Vulnerability Management
- Webroot SecureAnywhere
- Xero
- Zapier
- Zomentum Grow
- monday service
- x360Cloud
- x360Recover
- Total integrations1
- Acronis Cyber Platform
- Acronis Cyber Protect
- AnyDesk
- Axcient
- Bitdefender GravityZone
- Chocolatey
- Cisco Duo
- Clockify
- Cynet 360
- Domotz
- Hudu
- IRONSCALES
- IT Glue
- Keeper Connection Manager
- Keeper Secrets Manager
- Keeper Security
- Malwarebytes for Business
- Malwarebytes for Teams
- Microsoft Entra ID
- Microsoft Outlook
- Microsoft Project Server Subscription Edition
- Microsoft SQL Server
- Microsoft SharePoint
- Microsoft Teams
- Miradore Management Suite
- Okta
- Rewind
- ScalePad Lifecycle Manager
- ScreenConnect
- Slack
- Tenable Vulnerability Management
- Webroot SecureAnywhere
- Xero
- Zapier
- Zomentum Grow
- monday service
- x360Cloud
- x360Recover
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