The Babelway platform makes setting up communication with customers, suppliers and other partners easy. Within the ICT department it is possible to this yourself without expensive consultancy. We have moved our EDI platform to Babelway and setup communications (ORDERS, DESADV, INVOIC, VMI), with [SENSITIVE CONTENT HIDDEN] and their members, [SENSITIVE CONTENT HIDDEN]. Is also possible to setup communication with less experienced EDI partners because it is possible to map other formats (CSV, PDF files).
Pros
It is an outstanding B2B platform for setting up, without technical skills and just basic knowledge, your own B2B channels. Setting up communication, do your own mapping, testing and deploying new solutions is easy and fast. You can map a broad spectrum of message types (edifact, xml, json, csv etc.) and you have almost every communication methods at your disposal (X400, AS2, FTP, Email etc.). The platform has also a quick and high-level support department to help you when channels become more demanding.
Cons
It took a little more time then expected to get used to their latest version of the software. Menu items appear since the update on the right site of the screen so more 'mouse movement' is needed.
Overal experience is still superb.
Rating breakdown
Likelihood to recommend: 9/10
Currently having more than 20 Automotive Customers around the world connected to our 3 manufacturing plants and still more to come. All with just a small monthly fee compared to others.
Pros
after struggling for 1 year to start an EDI process with 1 Customer using a different software we stepped into the Babelway software trying to manage the business on our own.
within 2 Months with the help of fantastic helpdesk people of Babelway we were live.
After 2 years still learning new stuff but the Babelway software helps you quickly find your way.
Cons
Integration was at first difficult as we had no experience with EDI at all but once we managed the first one the others were easy.
What I least like is that when you deployed a channel there is no way to go back to the previous status, at least I don't know how to.
Rating breakdown
Likelihood to recommend: 10/10
Pros
Broad spectrum of connection possibilities: From FTP, E-mail to really specific connections like PEPPOL and Chorus Pro.
The intuitive User Interface lets people who don't have a technical background do really technical stuff.
They provide a great support both to small as huge companies. (Everyone is treated in an excellent way)
Cons
I would have to delve my brain to find something negative about them. If there is anything negative they take the necassary actions to remove impediments.
Rating breakdown
Pros
It is easy to use and it is fast to implement with the support of Babelway
Cons
For XRechnung we got some feedback that it was not submitted successfully although we have seen that on Babelway platform we got a successful submission. No control if afterwards are errors.
Rating breakdown
Likelihood to recommend: 10/10
The Babelway Team is always available to help and and answer questions and research all problems that we experience.
Pros
The product is easy to use and understand.
Cons
I do not currently have any cons regarding this product.
Rating breakdown
Likelihood to recommend: 10/10
More detail is available at Babelway.com