EDI/HQ Pricing, Features, Reviews & Comparison of Alternatives

EDI/HQ

Complete EDI Software Solutions and Expert In-House Support

4.68/5 (47 reviews)

EDI/HQ overview

What is EDI/HQ?

EDI/HQ is an electronic data interchange (EDI) solution that is designed to support clients in the retail, manufacturing, logistics, healthcare and transportation industries. It provides organizations with a powerful platform that can be tailored to meet unique business needs. The EDI solution features one-click trading partner onboarding and an intuitive, custom dashboard with built-in alerts that help users avoid costly mistakes.

EDI/HQ allows organizations to monitor and manage each aspect of EDI operations. The interface gives users access to manage data, workflow, trading partners, integrations, and more. The dashboard supports widgets that provide quick views on key data, errors, and other important events. SmartFilters help users find specific transactions with a wide set of criteria. Users can build unlimited ad-hoc reports from EDI data, transaction histories, and trading partner configuration data.

EDI/HQ seamlessly integrates with multiple backend systems including ERP, warehouse management, accounting and other business platforms. Users can map data in real time, as well as process a variety of file formats including EDI and XML. Organizations can monitor both sides of the data at once with the “view EDI data’ window. Notifications inform users of errors and events for immediate action. The solution keeps a complete log of transactions for each trading partner for review.

EDI/HQ’s error handling features stop errors before they are transmitted or mapped, and duplicate checking verifies the ISA control number of every transaction. If a user receives a transaction that refers to unknown parameters, an alert will be sent. The solution enables organizations to automate operations and specify schedules, file- and database-based events. Additional trading partner compliance features include syntax and terminology management, functional acknowledgement handling, and automatic set-ups for trading partners.
www.1edisource.com

Pricing

Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
EDI/HQ screenshot:  The dashboard provides an overview of key data, errors and other eventsEDI/HQ Video TourEDI/HQ screenshot: Alerts can be set to notify users of key events, such as errors or automated job processesEDI/HQ screenshot: Customizable window allows viewing of EDI data in multiple formats and/or error details simultaneouslyEDI/HQ screenshot: New trading partners are set up automatically with a single inbound or outbound transactionHQ – EDI HeadQuarters: Premier EDI Solutions For Your BusinessEDI/HQ™ - Better Design for Greater Access and Control

EDI/HQ user reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.5
  4.5
  4.6
Alix Schluter

No better EDI software on the market

Used daily for 2+ years
Reviewed 2018-07-26
Review Source: Capterra

25+ years of EDI experience and this is the only product I've ever used and liked. I support other EDI customers using other software and this one is hands down the best of breed.

Pros
The software is very intuitive making it easy to query and find data. The mapping tool is the best I've come across allowing for highly customized mapping. With the scheduler, EDI can be run automated and unattended and will alert you if it needs help.

Cons
There is a reporting tool but you can't really create your own reports without help. Most times I just want to be able to export a line view to excel. That would be a nice value add.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

I love the dashboard and the readable format version.

Used daily for 1-2 years
Reviewed 2017-12-07
Review Source: Capterra

Ease of use, Control, visibility

Pros
~The dashboard is one of the best feature where you can create and arrange what type of view matters to your daily job whether you are: Admin, operator or viewer. ~The Jobs and automation allows you customized alerts and reports delivered right to your inbox. ~Everything is visible and can drill to the detail which allows the Admin and Operators to explain easily to the regular users. ~The client version allows the regular users to do their research on their own saving us time to run reports for them. ~The jobs and automation is one of the cool features. You can see what has run and when is the next run of the job. ~On the jobs and automation, you can set your job into one or all 3 tabs and set the trigger to run the job like a scheduler. ~ The smart filters allows multiple sort selection so you can filter by T-set, TP and even by specific Transkey. ~The multiple tabs from the smart filters allows you to do smart edit and re-submit your transaction without having to go back to your ERP and re-processing it all over again. ~Many other cool features like the TP view where you can see what setup by TP, what T-sets are implemented and so forth. Overall, I think the design, the ease of access and control are pretty good.

Cons
~The adhoc reporting which links to Crystal report are kind of phased out. I hope they can develop this to allow reporting flexibility. The standard reports are the only report you can run against your filters. ~The filters are not exportable or extractable. I hope that they will develop the option to download or extract the filters even just the header to an excel file or csv file. Or at least have the ability to highlight then copy so we can paste on the excel spreadsheet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Christy Poe

1EDISource - software is adequate but customer service and technical support needs improvement

Reviewed 2017-02-07
Review Source: Capterra

The software itself is good, however, we wish the customer service and support were sufficient to better support its customers. Unable to technically support our rapidly growing company and requirements with advanced setup such as clustering, failover. Estimates for consulting work continue to be underestimated, and delivery takes much longer than promised. Turnover in sales and account management continues to make our project difficult.

Response from 1 EDI Source


We are so sorry to hear about your unhappiness with the recent support at 1EDISource. Garden of Life has been a valued customer of 1EDISource, Inc. for many years and we have successfully collaborated on a number of successful projects. While there have been some challenges, the most current initiative remains a high priority and we are dedicated to driving its success. Organizationally we are fully committed to providing an exceptional customer experience and will work tirelessly to ensure your problem is solved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Kevin Wray

overall excellent!

Used daily for 2+ years
Reviewed 2018-07-31
Review Source: Capterra

increased efficiency and functional department ownership of issues that are related to their respective departments.

Pros
ease of use, user friendly - can troubleshoot issues without spending too much time researching root cause. Overall the tool has a short learning curve and several functional departments can use the tool to review potential issues and correct them.

Cons
The tool is a little expensive but overall it provides value that is probably offset by the cost based on the comments i provided in the "PRO" section. We really don't have any "CONS" from the user community that utilize the tool.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Rachel Morris

This is excellent software. Even for a novice, it was easy to learn and works very well.

Used daily for 1-2 years
Reviewed 2018-07-31
Review Source: Capterra

Pros
Ease of use is the best thing about it. When I first started using this software, I was brand new to the EDI process. I was able to quickly learn how to edit the maps and there are a plethora of tools to use to get it to work the way you need it to. Everything is pretty straightforward and I only had to reach out to 1EDISource for a few things that I couldn't figure out on my own. Overall, I have been very pleased with this software and would absolutely recommend it to others.

Cons
Honestly, there isn't really anything I don't like about this software. I never came across a problem that I couldn't solve.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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EDI/HQ pricing

Pricing options
Subscription
View Pricing Plans

Contact 1EDISource for detailed pricing information.

EDI/HQ features

Activity Dashboard
Activity Tracking
Alerts / Escalation
Automatic Notifications
Compliance Management
Third Party Integration

API (442 other apps)
Access Control (192 other apps)
Auditing (133 other apps)
Collaboration Tools (114 other apps)
Data Import/Export (183 other apps)
Data Visualization (144 other apps)
Drag & Drop Interface (128 other apps)
Monitoring (270 other apps)
Real Time Data (128 other apps)
Real Time Monitoring (155 other apps)
Reporting & Statistics (213 other apps)
Role-Based Permissions (116 other apps)
Search Functionality (128 other apps)
Workflow Management (143 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for EDI/HQ

Key features of EDI/HQ

  • Data format translator
  • AS2 applications
  • AS2 specification compliance
  • Configuration data searching
  • Pop-up alerts
  • Notifications
  • Intuitive interface
  • Summary dashboard
  • SmartFilters
  • Ad-hoc reporting
  • Real-time mapping
  • Process any file format
  • "View EDI data" window
  • SmartFilters
  • Functional acknowledgements
  • Logging
  • Error handling
  • Duplicate checking
  • Business rule validation
  • Automation
  • Automatic trading partner set-up
  • Functional acknowledgement handling
  • Managing syntax
  • Managing terminology
  • Data conversion tools
  • Communications protocols supported
  • Third party integration
View All Features

Benefits

Speed: One-click trading partner onboarding enables the finding of information quickly and sends custom alerts to minimize errors and fines.

Visibility: Users can build their dashboard to ensure full control and leverage an EDI Reader that translates raw EDI data into plain English, sending multiple transactions with a single click.

Flexibility: EDI/HQ grows with businesses and integrates seamlessly with an ERP, accounting, or warehouse management systems.

Intelligence: EDI/HQ handles key events and tasks with the ability to recognize problems and informs users immediately as they occur.

Support: Seasoned consultants averaging six years in the field boasting service records in the top 10% of U.S. software companies.