EDI/HQ Pricing, Features, Reviews & Comparison of Alternatives

Pros
The software is very intuitive making it easy to query and find data. The mapping tool is the best I've come across allowing for highly customized mapping. With the scheduler, EDI can be run automated and unattended and will alert you if it needs help.

Cons
There is a reporting tool but you can't really create your own reports without help. Most times I just want to be able to export a line view to excel. That would be a nice value add.

Rating breakdown

Likelihood to recommend: 10/10

Pros
~The dashboard is one of the best feature where you can create and arrange what type of view matters to your daily job whether you are: Admin, operator or viewer. ~The Jobs and automation allows you customized alerts and reports delivered right to your inbox. ~Everything is visible and can drill to the detail which allows the Admin and Operators to explain easily to the regular users. ~The client version allows the regular users to do their research on their own saving us time to run reports for them. ~The jobs and automation is one of the cool features. You can see what has run and when is the next run of the job. ~On the jobs and automation, you can set your job into one or all 3 tabs and set the trigger to run the job like a scheduler. ~ The smart filters allows multiple sort selection so you can filter by T-set, TP and even by specific Transkey. ~The multiple tabs from the smart filters allows you to do smart edit and re-submit your transaction without having to go back to your ERP and re-processing it all over again. ~Many other cool features like the TP view where you can see what setup by TP, what T-sets are implemented and so forth. Overall, I think the design, the ease of access and control are pretty good.

Cons
~The adhoc reporting which links to Crystal report are kind of phased out. I hope they can develop this to allow reporting flexibility. The standard reports are the only report you can run against your filters. ~The filters are not exportable or extractable. I hope that they will develop the option to download or extract the filters even just the header to an excel file or csv file. Or at least have the ability to highlight then copy so we can paste on the excel spreadsheet.

Rating breakdown

Likelihood to recommend: 8/10

Rating breakdown

Pros
ease of use, user friendly - can troubleshoot issues without spending too much time researching root cause. Overall the tool has a short learning curve and several functional departments can use the tool to review potential issues and correct them.

Cons
The tool is a little expensive but overall it provides value that is probably offset by the cost based on the comments i provided in the "PRO" section. We really don't have any "CONS" from the user community that utilize the tool.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Ease of use is the best thing about it. When I first started using this software, I was brand new to the EDI process. I was able to quickly learn how to edit the maps and there are a plethora of tools to use to get it to work the way you need it to. Everything is pretty straightforward and I only had to reach out to 1EDISource for a few things that I couldn't figure out on my own. Overall, I have been very pleased with this software and would absolutely recommend it to others.

Cons
Honestly, there isn't really anything I don't like about this software. I never came across a problem that I couldn't solve.

Rating breakdown

Likelihood to recommend: 10/10