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ConnectPointz

Electronic data interchange (EDI) and integration software

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ConnectPointz Pricing, Features, Reviews and Alternatives

ConnectPointz product overview

What is ConnectPointz?

ConnectPointz is an electronic data interchange (EDI) software designed to help enterprises organize and exchange business data with trading partners. It allows employees to communicate with merchants, suppliers, and retailers, track customers’ shopping cart activities, and manage sales across various online channels including Amazon, eBay, Facebook, and more.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
FAQs/Forum
Phone Support
Email/Help Desk
Knowledge Base

Training options

Live Online
In Person
Documentation

ConnectPointz pricing information

Value for money

4.7

/5

36

Price starts from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

ConnectPointz features

Functionality

4.6

/5

36
Total Features32 2 categories

Most valued features by users

API
Reporting/Analytics
Third Party Integrations
Reporting & Statistics
Alerts/Notifications
Data Import/Export
Dashboard
Data Visualization

Functionality contenders

ConnectPointz users reviews

Overall rating

4.7

/5

36

Positive reviews

92%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.08/10
Rating distribution

5

4

3

2

1

29

4

3

0

0

Pros
My experience was superb. The software was easy to learn and the ACT data team was there every step of the way if I had any questions on anything! thanks so much.

cw

caleb w.

Most providers are expensive and more suited to larger enterprises. For the volume that we do and they have been the perfect solution for us.

TS

Tyler S.

They are professional, responsive and very easy to work with. For a business our size, they are the perfect solution.

TS

Tyler S.

Cons
If you make a mistake its hard to correct or you have to call in to get the correction made. It was very hard to get an invoice corrected.

HG

Harold G.

You need to send the same invoice with a different letter/number added at the end. No one ever told us that.

HG

Harold G.

I don't like that you cant create a shipping label from the software.

SF

Sammy F.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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EDI Software for Food Startups that Works!

Reviewed 7 months ago

We are streamlining our Purchase Order reception process and having it all in one central, easy to use location has tremendously benefitted our team and efficiency. In fact, we saw a tremendous painpoint when we had to switch our vendor # from a large customer due to a company name update and we began getting orders in manually through email again, ACT Data/Connectpointz really helped us be more efficient and reduce workflow when confirming order flow.

Pros

Easy to setup, use, and came recommended by Target. Very happy with the value for $, it came in far cheaper than competitors and the support team has been excellent.

Cons

Like any new software there was an integration period and delay with launch of any new customer. Connectpointz makes it easy to load up and in.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent First Impressions

Reviewed 10 months ago

We can now connect with all of our retailers and sales channels through 1 provider. We can also connect to our 3pl and inventory software and the process is simple and cheap. Excellent service and setup

Pros

We have been using the software for only a few months but the ease of use compared to previous providers makes it well worth the small amount of trouble it was to make the switch

Cons

At this stage, I have found only 1 small issue and that was in processing a manual order but the support team have fixed this quickly and efficiently and that service far outweighed the small issue to begin with

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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ConnectPointz Review

Reviewed 3 years ago

Adequate - it serves the purpose of being in compliance with the EDI requirements for our customer.

Pros

Generates ASN for every order to be in compliance with the customer EDI requiremtns.

Cons

Complicated to use. There is no formal training on the use of the software - only phone instructions. Transmission of the ASN and related files to the customer is delayed, due to the time differences. The software has too many redundant inputs (i.e. delivery date has to be inputted twice on the same page). No answer to emails sent thru the system.

Vendor response

Thank you for your feedback, Ralph! We've been working hard on the new and improved ConnectPointz iPaaS interface! Ver 2.0 now includes easy assistance wizards, detailed self-help Q&A, and videos! From the sounds of it, you may not be taking full advantage of our automation tools. Let's connect to see what we can do to make your experience with ConnectPointz iPaaS better, frank@actdata.com. Talk soon!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ConnectPointz User

Reviewed a year ago

Has help us tremendously with continuing our business with Vendors

Pros

Easy to use. No problem with parameters to meet our needs

Cons

Minor problem with comparability at first

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

We've used them all, and they are the best!

Reviewed a year ago

The onboarding process was simple. Their ConnectPointz platform included an ecosystem of already configured systems and applications. This made integrating our accounting software, order management applications, and catalog tools with the ConnectPontz platform simple. Then, connecting these systems to our sales channels and vendors was all taken care of by the A C T data team, and fast. They also took the time to understand all the nuances with each account and built custom workflows to accommodate each of them.

Pros

By leveraging their ConnectPointz platform and automation services, we no longer had to manually enter orders or download shipping labels and custom packing slips. All order updates, like tracking and cancellations, were now communicated, automatically, in almost realtime with our customers. Even our inventory was now synced and updated regularly with every sales channel.

Cons

I can't say a bad thing about this company.

ConnectPointz FAQs and common questions

ConnectPointz has the following pricing plans:
Pricing model: Subscription


ConnectPointz has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


ConnectPointz supports the following languages:
English


Yes, ConnectPointz has an API available for use.


ConnectPointz integrates with the following applications:
Authorize.net, Magento Commerce, WooCommerce, PayPal, 3PL Warehouse Manager, NetSuite, Skubana, Salesforce B2B Commerce, SAP Business One, Oracle Cloud Infrastructure, Microsoft Dynamics 365 Business Central, QuickBooks Online, Acumatica Cloud ERP, ChannelAdvisor, SAP Analytics Cloud, HubSpot CRM, BigCommerce, Shopify


ConnectPointz offers the following support options:
Chat, FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base

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