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BrowserStack vs Sauce Labs Comparison

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Overview

Category Leaders

BrowserStack is the leading test platform built for developers & QAs to expand test coverage, scale & optimize testing with cross-browser, real device cloud, accessibility, visual testing, test management, and test observability.

Sauce Labs is an automated testing solution that helps businesses test multiple virtual machines across various browsers and device combinations. The platform enables managers to pair the solution with continuous integration (CI) system to test native and mobile web applications during development cycles.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

39

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

39

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

415

5

4

3

2

1

258

137

18

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.5

30

5

4

3

2

1

15

14

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Very good, great customer support. It is easy to implement and the results are great.
The ease of use is fantastic and the amount you can test. Definitely helped with my learning of developing with QA in mind.
It is super easy to spin up any device you want in a matter of a few minutes, be it iOS, Android, Windows, Mac or even Windows Phone.

Pros

It integrates best with Jenkins and makes creation of builds and setup really smooth that improves the automation capabilities. Test reports generation is pretty simple and easy to share.
Tunneling is great for enterprises. Manual testing and automated testing are both supported.
What sealed the deal for me personally, is the dedication to providing free, unlimited access to their services for open sourced projects at a level that's actually worth while.

Cons

Main Problem for testing apps is Limited set of devices in inventory. BrowserStack removes this hurdle by providing developers, testers a platform where they can test apps on multiple devices.
It was very difficult to have different sets of iOS devices as they are very expensive and also their simulators are working on only mac machines.
There are no Linux/Ubuntu devices available for testing. Also, it is a bit expensive for small companies that don't use it that often, but only once in a while.

Cons

Cons is the web interface can be clunky at times. Not because of a bad design but is the connection has any issues it can get frustrating.
Intermittent connection the the browser loss issue (once upon 200 tests).
We use it for manual testing all of our websites, instead of buying hundreds of different devices. You can choose browser/OS combinations that are obsolete but perhaps your company still uses it.
  • Vendor responds to reviews
  • Last review25 days ago
  • Vendor responds to reviews
  • Last review17 days ago

Key features

  • Total features171
  • A/B Testing
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Accessibility Statement Generator
  • Action-Word Testing
  • Activity Dashboard
  • Activity Monitoring
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Annotations
  • Anomaly Detection
  • Approval Workflow
  • Archiving & Retention
  • Assessment Management
  • Asset Discovery
  • Audience Targeting
  • Audit Management
  • Audit Trail
  • Automated Testing
  • Behavior Tracking
  • Benchmarking
  • Bottleneck Identification
  • Browser Performance Metrics
  • Bug Tracking
  • Categorization/Grouping
  • Charting
  • Cloud Load Testing
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Compliance Tracking
  • Configuration Management
  • Container Monitoring
  • Content Scan
  • Continuous Integration
  • Conversion Rate Optimization
  • Corrective and Preventive Actions (CAPA)
  • Cross Browser Testing
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Categories
  • Customizable Fields
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Extraction
  • Data Import/Export
  • Data Security
  • Data Storage Management
  • Data Synchronization
  • Data Transformation
  • Data Visualization
  • Database Monitoring
  • Debugging
  • Defect Tracking
  • Demographic Data
  • Desktop/Application Virtualization
  • Digital Signature
  • Document Management
  • Drag & Drop
  • Email Reminders
  • Engagement Tracking
  • Environmental Compliance
  • FDA Compliance
  • Forecasting
  • Geotargeting
  • HIPAA Compliant
  • Heatmaps
  • Hierarchical View
  • ISO Compliance
  • Incident Management
  • Incident Reporting
  • Issue Management
  • Issue Tracking
  • Key Performance Indicators
  • Knowledge Base Management
  • Load Balancing
  • Load Scenarios
  • Load Testing
  • Log Management
  • Milestone Tracking
  • Mobile Access
  • Mobile Testing
  • Model-Based Testing
  • Moderated Usability Testing
  • Monitoring
  • Move & Copy
  • Multiple Data Sources
  • Multiple Test Types
  • Network Monitoring
  • OSHA Compliance
  • Parallel Testing
  • Parameterized Testing
  • Performance Management
  • Performance Metrics
  • Performance Testing
  • Personalized Accessibility Interface
  • Policy Management
  • Predictive Analytics
  • Prioritization
  • Productivity Analysis
  • Project Management
  • Projections
  • Quality Assurance
  • Quantitative Metrics
  • Question Library
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Regression Testing
  • Reminders
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Repository Management
  • Requirements Management
  • Requirements-Based Testing
  • Risk Management
  • Risk Scoring
  • Root Cause Analysis
  • Rules-Based Workflow
  • Sarbanes-Oxley Compliance
  • Scheduling
  • Screen Capture
  • Search/Filter
  • Secure Data Storage
  • Security Testing
  • Server Monitoring
  • Single Sign On
  • Software Testing Management
  • Static Analysis
  • Status Tracking
  • Supports Parallel Execution
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Templates
  • Test Case Management
  • Test Performance Metrics
  • Test Run Tracking
  • Test Script Reviews
  • Testing Management
  • Testing Scripts
  • Third-Party Integrations
  • Threat Intelligence
  • Threat Response
  • Traceability
  • Training Management
  • Trend Analysis
  • Troubleshooting
  • UI Testing
  • Unicode Compliance
  • Uptime Reporting
  • Usability Testing
  • User Management
  • Version Control
  • Video Support
  • Video recording/Transcriptions
  • Visual Analytics
  • Vulnerability Management
  • Web Testing
  • Web Traffic Reporting
  • Website Accessibility Audits
  • Website Accessibility Tools
  • Website Analytics
  • Workflow Management
  • Total features9
  • A/B Testing
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Accessibility Statement Generator
  • Action-Word Testing
  • Activity Dashboard
  • Activity Monitoring
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Annotations
  • Anomaly Detection
  • Approval Workflow
  • Archiving & Retention
  • Assessment Management
  • Asset Discovery
  • Audience Targeting
  • Audit Management
  • Audit Trail
  • Automated Testing
  • Behavior Tracking
  • Benchmarking
  • Bottleneck Identification
  • Browser Performance Metrics
  • Bug Tracking
  • Categorization/Grouping
  • Charting
  • Cloud Load Testing
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Compliance Tracking
  • Configuration Management
  • Container Monitoring
  • Content Scan
  • Continuous Integration
  • Conversion Rate Optimization
  • Corrective and Preventive Actions (CAPA)
  • Cross Browser Testing
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Categories
  • Customizable Fields
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Extraction
  • Data Import/Export
  • Data Security
  • Data Storage Management
  • Data Synchronization
  • Data Transformation
  • Data Visualization
  • Database Monitoring
  • Debugging
  • Defect Tracking
  • Demographic Data
  • Desktop/Application Virtualization
  • Digital Signature
  • Document Management
  • Drag & Drop
  • Email Reminders
  • Engagement Tracking
  • Environmental Compliance
  • FDA Compliance
  • Forecasting
  • Geotargeting
  • HIPAA Compliant
  • Heatmaps
  • Hierarchical View
  • ISO Compliance
  • Incident Management
  • Incident Reporting
  • Issue Management
  • Issue Tracking
  • Key Performance Indicators
  • Knowledge Base Management
  • Load Balancing
  • Load Scenarios
  • Load Testing
  • Log Management
  • Milestone Tracking
  • Mobile Access
  • Mobile Testing
  • Model-Based Testing
  • Moderated Usability Testing
  • Monitoring
  • Move & Copy
  • Multiple Data Sources
  • Multiple Test Types
  • Network Monitoring
  • OSHA Compliance
  • Parallel Testing
  • Parameterized Testing
  • Performance Management
  • Performance Metrics
  • Performance Testing
  • Personalized Accessibility Interface
  • Policy Management
  • Predictive Analytics
  • Prioritization
  • Productivity Analysis
  • Project Management
  • Projections
  • Quality Assurance
  • Quantitative Metrics
  • Question Library
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Regression Testing
  • Reminders
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Repository Management
  • Requirements Management
  • Requirements-Based Testing
  • Risk Management
  • Risk Scoring
  • Root Cause Analysis
  • Rules-Based Workflow
  • Sarbanes-Oxley Compliance
  • Scheduling
  • Screen Capture
  • Search/Filter
  • Secure Data Storage
  • Security Testing
  • Server Monitoring
  • Single Sign On
  • Software Testing Management
  • Static Analysis
  • Status Tracking
  • Supports Parallel Execution
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Templates
  • Test Case Management
  • Test Performance Metrics
  • Test Run Tracking
  • Test Script Reviews
  • Testing Management
  • Testing Scripts
  • Third-Party Integrations
  • Threat Intelligence
  • Threat Response
  • Traceability
  • Training Management
  • Trend Analysis
  • Troubleshooting
  • UI Testing
  • Unicode Compliance
  • Uptime Reporting
  • Usability Testing
  • User Management
  • Version Control
  • Video Support
  • Video recording/Transcriptions
  • Visual Analytics
  • Vulnerability Management
  • Web Testing
  • Web Traffic Reporting
  • Website Accessibility Audits
  • Website Accessibility Tools
  • Website Analytics
  • Workflow Management

Integrations

  • Total integrations27
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • HubSpot CRM
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Teams
  • NetSuite
  • PagerDuty
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite
  • Total integrations20
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • HubSpot CRM
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Teams
  • NetSuite
  • PagerDuty
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite

Alternatives

Explore similar apps

User reviews that mention these apps

TB
AvatarImg

Trevor B.

Internet, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

BrowserStack logo

BrowserStack

Powerful but frustrating

Reviewed 6 years ago

We've used BrowserStack for years, but have had enough problems with it that we're in the process of considering alternatives, particularly Sauce Labs.

Pros

BrowserStack lets you interact with websites in a wide array of browsers, both desktop and mobile, running in the cloud.

Cons

There are inconsistencies from one session to another. Sometimes I'll log in to a browser session, find the browser unusable, and will have to log out. The inconsistencies are especially frustrating when trying to use BrowserStack for automated testing, as tests will fail at random.

AK
AvatarImg

Andrei K.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Sauce Labs logo

Sauce Labs

Powerful solution with poor support

Reviewed 9 years ago

This is a good solution to scale your tests to multiple platforms. Cloud services such as SauceLabs allow you to save money and time you could spend for purchasing hardware, configuring it for running tests and maintenance. If you have test for one browser type, scaling it to different browsers types is easy (as all of SauceLabs browsers are driven via single WebDriver API). However, small updates in test code might be necessary due to browser specifics. SauceLabs pricing may look high, however, it is comparable to competitors' pricing. When thinking of cloud service provider you may compare them vs BrowserStack. For some usage plans (especially for small team) you may find cheaper options. Pros : Major browsers on major desktop and mobile platforms supported for both manual and automated tests execution. Parallel test execution. Manual access to the VM in the cloud (e.g., you can pause your test and drive the app in browser view). Managing test run and VMs via REST. Ready java-library available. Ability to record screenshots and video of running tests as well as commands log. Easy accessibility via WebDriver API. Environment spin up time Cons : Very slow support. They keep asking irrelevant questions or don't reply for a few days until they get more or less useful reply. Support speed depends on your account level. Intermittent connection the the browser loss issue (once upon 200 tests). "Non-natural" environment. Some of browsers has additional configuration that makes them a bit different from ones that users have. Not critical in most of cases though. New features released pretty raw. You may get stuck if you'll need to use some of their more rarely used features (e.g. Sauce Connect) as Support is normally slower there and bugfixes come later. New mobile platforms support released with sufficient delay (e.g. Android 6 released in summer 2015 was still not available at the moment of this review: April 2016).

Pros

No pros were added to this review

Cons

No cons were added to this review