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BrowserStack vs Lyssna Comparison (2026)
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UserQ
4.3
QA Wolf
5.0
Good recommendations?
BrowserStack
4.6
(776)5
494
4
253
3
25
2
1
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Lyssna
4.6
(88)5
55
4
28
3
4
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
BrowserStack is a cloud-based testing platform giving dev and QA teams access to 3,500+ browsers, 35,000+ real devices, and automated.
Lyssna is a user research platform that enables you to test designs with real users to gain audience insights. It offers a range of powerful testing tools. With Lyssna, you can save time and money, improve user engagement, and increase conversion rates.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.6
776
5
4
3
2
1
494
253
25
1
3
- Value for money
- Ease of use
- Features
- Customer support
82%
would recommend this app4.6
88
5
4
3
2
1
55
28
4
1
0
- Value for money
- Ease of use
- Features
- Customer support
84%
would recommend this appPros
“The whole check takes maybe 15 minutes and I have caught layout issues, font problems and touch behavior bugs that I would have completely missed otherwise. That 15 minutes has saved me hours of post delivery fixes more times than I can count.”
CP
Chintan P.
Software Engineer
“The dev tools inside the session are genuinely useful - Logcat, network inspection, device logs, screenshots, screen recording.”
CV
Chirag V.
Sr. Android Developer
“From a testing and automation perspective, it supports a wide range of browsers and devices, which is extremely helpful for cross-browser testing.”
SP
Sumit P.
Softwar Test Engineer
Pros
“The ability to launch and get results for preference tests, first-click tests, or simple design surveys by EOD has been amazing not only in assisting our design team, but it promoting buy-in for research in general.”
RS
Ross S.
User Researcher
“It's not meant to replace in depth user research, but for early-stage concept testing or fast iteration, it's on of the most efficient tools in my UX stack”
Kylie M.
Product Designer
“It’s allowed us to gather valuable insights quickly and clearly, greatly improving our decision-making process. While there’s room to improve personalization, the product fulfills its purpose effectively.”
Jorge R.
UX Designer
Cons
“In day-to-day usage, I have noticed occasional lag during live sessions and slight delays when switching between devices or browsers, automation runs can sometimes face sessions drops under load, pricing can feel a bit on the higher side in terms of value for money for long-term scaling, and while customer support is helpful, resolution for more technical or environment-specific issues can take time.”
VR
Vishal R.
Senior IT Support and Network Engineer
“It was a large part of my job just tracking failures on browserstack devices, hounding their support to fix things, and triaging flaky test failures that stemmed from excessively variable device states.”
ZJ
Zach J.
FullStack Engineer
Cons
“Additionally working across locations was painful and if you don't close all of your tabs out between teammates, it's a good chance you will lose all of your work and rebuild the study from scratch.”
GN
Gretchen N.
Sr. UX Director
“It doesn`t support all use cases I need, maby more testing options with native apps that doesn't include just prototype.”
VS
Vladimir S.
UX Designer
“This seemed overly complicated and had me altering my test (changing or removing questions) simply to fit within whatever time-limit they gave me with the plan I was on.”
CM
Cat M.
Communications Manager
- Vendor responds to reviews
- Last reviewa month ago
- Vendor responds to reviews
- Last review19 days ago
Key features
- Total features164
- A/B Testing
- AI/Machine Learning
- API
- Access Controls/Permissions
- Action-Word Testing
- Activity Dashboard
- Activity Monitoring
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Annotations
- Anomaly Detection
- Approval Workflow
- Archiving & Retention
- Assessment Management
- Asset Discovery
- Audience Targeting
- Audit Management
- Audit Trail
- Automated Testing
- Behavior Tracking
- Benchmarking
- Bottleneck Identification
- Browser Performance Metrics
- Bug Tracking
- Categorization/Grouping
- Charting
- Cloud Load Testing
- Collaboration Tools
- Commenting/Notes
- Compliance Management
- Compliance Tracking
- Conditional Logic
- Configuration Management
- Container Monitoring
- Continuous Integration
- Conversion Rate Optimization
- Corrective and Preventive Actions (CAPA)
- Cross Browser Testing
- Customer Experience Management
- Customer Segmentation
- Customizable Branding
- Customizable Categories
- Customizable Fields
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Data Extraction
- Data Import/Export
- Data Security
- Data Storage Management
- Data Synchronization
- Data Transformation
- Data Visualization
- Database Monitoring
- Debugging
- Defect Tracking
- Demographic Data
- Desktop/Application Virtualization
- Digital Signature
- Document Management
- Drag & Drop
- Email Reminders
- Engagement Tracking
- Environmental Compliance
- FDA Compliance
- Face-to-Face
- Feedback Management
- For Mobile
- For Websites
- Forecasting
- Geotargeting
- HIPAA Compliant
- Heatmaps
- Hierarchical View
- ISO Compliance
- Incident Management
- Incident Reporting
- Issue Management
- Issue Tracking
- Key Performance Indicators
- Knowledge Base Management
- Load Balancing
- Load Scenarios
- Load Testing
- Log Management
- Milestone Tracking
- Mobile Access
- Mobile Testing
- Model-Based Testing
- Moderated Usability Testing
- Monitoring
- Move & Copy
- Multi-Channel Distribution
- Multi-Language
- Multiple Data Sources
- Multiple Test Types
- Network Monitoring
- OSHA Compliance
- Panel Management
- Parallel Testing
- Parameterized Testing
- Performance Management
- Performance Metrics
- Performance Testing
- Policy Management
- Predictive Analytics
- Prioritization
- Productivity Analysis
- Project Management
- Projections
- Quality Assurance
- Quantitative Metrics
- Question Branching
- Question Library
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Regression Testing
- Reminders
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Repository Management
- Requirements Management
- Requirements-Based Testing
- Risk Management
- Root Cause Analysis
- Rules-Based Workflow
- Sarbanes-Oxley Compliance
- Scheduling
- Screen Activity Recording
- Screen Capture
- Search/Filter
- Secure Data Storage
- Security Testing
- Server Monitoring
- Single Sign On
- Software Testing Management
- Static Analysis
- Statistical Analysis
- Status Tracking
- Supports Parallel Execution
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Task Management
- Templates
- Test Case Management
- Test Performance Metrics
- Test Run Tracking
- Test Script Reviews
- Testing Management
- Testing Scripts
- Third-Party Integrations
- Threat Intelligence
- Threat Response
- Traceability
- Training Management
- Trend Analysis
- Troubleshooting
- UI Testing
- Unicode Compliance
- Unmoderated Testing
- Uptime Reporting
- Usability Testing
- User Management
- User Research Analysis
- Version Control
- Video Support
- Video recording/Transcriptions
- Visual Analytics
- Vulnerability Management
- Web Testing
- Web Traffic Reporting
- Website Analytics
- Workflow Management
- Total features52
- A/B Testing
- AI/Machine Learning
- API
- Access Controls/Permissions
- Action-Word Testing
- Activity Dashboard
- Activity Monitoring
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Annotations
- Anomaly Detection
- Approval Workflow
- Archiving & Retention
- Assessment Management
- Asset Discovery
- Audience Targeting
- Audit Management
- Audit Trail
- Automated Testing
- Behavior Tracking
- Benchmarking
- Bottleneck Identification
- Browser Performance Metrics
- Bug Tracking
- Categorization/Grouping
- Charting
- Cloud Load Testing
- Collaboration Tools
- Commenting/Notes
- Compliance Management
- Compliance Tracking
- Conditional Logic
- Configuration Management
- Container Monitoring
- Continuous Integration
- Conversion Rate Optimization
- Corrective and Preventive Actions (CAPA)
- Cross Browser Testing
- Customer Experience Management
- Customer Segmentation
- Customizable Branding
- Customizable Categories
- Customizable Fields
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Data Extraction
- Data Import/Export
- Data Security
- Data Storage Management
- Data Synchronization
- Data Transformation
- Data Visualization
- Database Monitoring
- Debugging
- Defect Tracking
- Demographic Data
- Desktop/Application Virtualization
- Digital Signature
- Document Management
- Drag & Drop
- Email Reminders
- Engagement Tracking
- Environmental Compliance
- FDA Compliance
- Face-to-Face
- Feedback Management
- For Mobile
- For Websites
- Forecasting
- Geotargeting
- HIPAA Compliant
- Heatmaps
- Hierarchical View
- ISO Compliance
- Incident Management
- Incident Reporting
- Issue Management
- Issue Tracking
- Key Performance Indicators
- Knowledge Base Management
- Load Balancing
- Load Scenarios
- Load Testing
- Log Management
- Milestone Tracking
- Mobile Access
- Mobile Testing
- Model-Based Testing
- Moderated Usability Testing
- Monitoring
- Move & Copy
- Multi-Channel Distribution
- Multi-Language
- Multiple Data Sources
- Multiple Test Types
- Network Monitoring
- OSHA Compliance
- Panel Management
- Parallel Testing
- Parameterized Testing
- Performance Management
- Performance Metrics
- Performance Testing
- Policy Management
- Predictive Analytics
- Prioritization
- Productivity Analysis
- Project Management
- Projections
- Quality Assurance
- Quantitative Metrics
- Question Branching
- Question Library
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Regression Testing
- Reminders
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Repository Management
- Requirements Management
- Requirements-Based Testing
- Risk Management
- Root Cause Analysis
- Rules-Based Workflow
- Sarbanes-Oxley Compliance
- Scheduling
- Screen Activity Recording
- Screen Capture
- Search/Filter
- Secure Data Storage
- Security Testing
- Server Monitoring
- Single Sign On
- Software Testing Management
- Static Analysis
- Statistical Analysis
- Status Tracking
- Supports Parallel Execution
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Task Management
- Templates
- Test Case Management
- Test Performance Metrics
- Test Run Tracking
- Test Script Reviews
- Testing Management
- Testing Scripts
- Third-Party Integrations
- Threat Intelligence
- Threat Response
- Traceability
- Training Management
- Trend Analysis
- Troubleshooting
- UI Testing
- Unicode Compliance
- Unmoderated Testing
- Uptime Reporting
- Usability Testing
- User Management
- User Research Analysis
- Version Control
- Video Support
- Video recording/Transcriptions
- Visual Analytics
- Vulnerability Management
- Web Testing
- Web Traffic Reporting
- Website Analytics
- Workflow Management
Integrations
- Total integrations48
- APS Payroll
- AWS Cloud9
- AWS Lambda
- Android Studio
- Asana
- Atlas
- Azure DevOps Server
- Birdeye
- BitBrowser
- Bitbucket
- Chrome Enterprise
- CircleCI
- Confluence
- Cursor
- Cypress
- Datadog
- Elsevier Pure
- Figma
- Firebase
- Git
- GitLab
- Google Analytics
- Google Calendar
- Google Workspace
- IntelliJ IDEA
- Jenkins
- Jira
- Jit
- Katalon
- Linear
- Microsoft Outlook
- Microsoft Teams
- MongoDB
- Okta
- Playwright
- QTest
- QUOSA
- Report Portal
- ReportPortal
- Shopify
- TestRail
- Trello
- Tricentis Tosca
- UiPath Agentic Automation
- Visual Studio
- Visual Studio Code
- Webtrends Optimize
- Xray
- fastlane
- pgAdmin
- Total integrations4
- APS Payroll
- AWS Cloud9
- AWS Lambda
- Android Studio
- Asana
- Atlas
- Azure DevOps Server
- Birdeye
- BitBrowser
- Bitbucket
- Chrome Enterprise
- CircleCI
- Confluence
- Cursor
- Cypress
- Datadog
- Elsevier Pure
- Figma
- Firebase
- Git
- GitLab
- Google Analytics
- Google Calendar
- Google Workspace
- IntelliJ IDEA
- Jenkins
- Jira
- Jit
- Katalon
- Linear
- Microsoft Outlook
- Microsoft Teams
- MongoDB
- Okta
- Playwright
- QTest
- QUOSA
- Report Portal
- ReportPortal
- Shopify
- TestRail
- Trello
- Tricentis Tosca
- UiPath Agentic Automation
- Visual Studio
- Visual Studio Code
- Webtrends Optimize
- Xray
- fastlane
- pgAdmin
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