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BrowserStack

4.5
(166)

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The modern test stack

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BrowserStack Pricing, Features, Reviews and Alternatives

BrowserStack FAQs

Is BrowserStack an emulator?

BrowserStack is not an emulator; however, it does provide access to emulators and simulators.


Why should I use BrowserStack?

Businesses use BrowserStack to test the performance of websites and mobile applications in real time across thousands of devices and browsers.


Does BrowserStack use real devices?

Yes, BrowserStack tests performance on real devices.


How does BrowserStack work?

BrowserStack lets users select from a large number of real device and browser options to test software performance. It then displays the results in real time through interactive browser and device testing, visual testing, and scaled UI testing.


How do I take a screenshot in BrowserStack?

After selecting a browser and device combination, users can take screenshots by entering the URL of the website to be captured. They can also subscribe to the Automated plan to take screenshots through APIs.


What does BrowserStack do?

BrowserStack tests website and application performance on thousands of real devices and browsers that can be automated at scale.


Is BrowserStack free?

BrowserStack does not offer a free pricing plan; however, it provides a free trial.

BrowserStack product overview

Price starts from

39

/user

Per month

What is BrowserStack?

BrowserStack is the leading test platform built for developers & QAs to expand test coverage, scale & optimize testing with cross-browser, real device cloud, accessibility, visual testing, test management, and test observability.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Email/Help Desk
Chat
Phone Support

Training options

Documentation
Webinars
Videos

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Starting from

39

/user

Per month

Free plan
Free trial
Pricing range

Starting from

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Free plan
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Ease of use
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Customer support
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BrowserStack pricing information

Value for money

4.0

/5

166

Starting from

39

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

BrowserStack features

Functionality

4.4

/5

166

Total features

36

8 categories

Most valued features by users

Third Party Integrations
Reporting/Analytics
Activity Dashboard
Reporting & Statistics
Data Visualization
Workflow Management
Real Time Monitoring
Activity Tracking

Functionality contenders

BrowserStack users reviews

Overall Rating

4.5

/5

166

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.42/10
Rating distribution

5

4

3

2

1

88

68

8

1

1

Pros
The customer support is just amazing -very responsive and professional in the way of communication.
The ease of use is fantastic and the amount you can test. Definitely helped with my learning of developing with QA in mind.
It is super easy to spin up any device you want in a matter of a few minutes, be it iOS, Android, Windows, Mac or even Windows Phone.
Cons
Main Problem for testing apps is Limited set of devices in inventory. BrowserStack removes this hurdle by providing developers, testers a platform where they can test apps on multiple devices.
It was very difficult to have different sets of iOS devices as they are very expensive and also their simulators are working on only mac machines.
There are no Linux/Ubuntu devices available for testing. Also, it is a bit expensive for small companies that don't use it that often, but only once in a while.

Overall rating contenders

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Mike D.

Principal

Internet, self-employed

Review source

Overall Rating

Good Multiple Device Testing

Reviewed 3 years ago

Transcript

Mike: Hi, my name is Mike. I'm a lead handshaker, and I give BrowserStack a five out of five. For more...

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Wai S.

Real Estate, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Fantastis platform for web testing

Reviewed 3 years ago

I had a great time using BrowserStack, would highly recommend it to other QA professionals

Pros

BrowserStack allows us to execute multiple tests in parallel which has reduced our total test duration dramatically. Also we can easily navigate across different builds and debug any test failures with their intuitive user interface.

Cons

The initial setup could be confusing but they have informative documentation and their customer support is always there to help

MV
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Madalina V.

Transportation/Trucking/Railroad, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Save your time with BrowserStack

Reviewed 5 years ago

I would recommend this platform to all the developers who write codes, build websites but don’t have many devices or browsers available for testing. It is a real timesaver and a wonderful solution for developers. I recommend you to go for BrowserStack and increase the productivity of your team.

Pros

This platform is a real savior for developers: it saves a lot of time and resources. Maybe you don’t have all possible browsers installed on your PC or all possible devices at hand, but there is no need to worry. You can test your code on BrowserStack. The platform is very reliable, it is pleasant to know that it works without any glitches. In addition, the platform is being regularly updated, so you...

Cons

Sometimes it works a bit slow but I don’t think that the problem is connected with the platform, probably it depends on the internet speed. You can not test a few browsers at the same time. I would like to see this problem solved because browsers are many and it takes a long time to test the browsers one by one. BrowserStack suggests four plans but to my mind, all of them are expensive. I would like to see a cheaper platform.

VR
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Viviane R.

Internet, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Overall evaluation related to my use of the platform

Reviewed 2 years ago
Pros

I like the usability and the reports that are generated that help a lot in debugging.

Cons

When we use physical device for some manual tests, I think it's bad that when there's no activity the session is terminated too quickly, we lose all the flow we're doing and to start a new one it takes a bit of time.

AR
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Verified reviewer

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good platform to scale web and mobile testing

Reviewed 6 years ago

No platform specific bugs missed anymore. We ended up on a few physical devices (while the rest of testing is on BrowserStack cloud) without loosing the quality of testing.

Pros

Ease of switching from local testing to testing in the cloud. Ability to group test results and generate basic reports. Ability to include test execution video in JIRA bug reports. Ability to re-start manual session with the same parameters as previous one.

Cons

Response time of their endpoints changes unpredictable over the day. That affects some testing, especially when we need to test some dynamic elements such as progress indicators in our mobile apps (that appear just for a few seconds so test cannot capture them opposite to local testing). Pretty complicated learning curve for newbees. When junior member joined my team, I needed to spend 3 hours explaining him basics about our test automation infrastructure built around BrowserStack.

AR
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Verified reviewer

Computer Software, 201-500 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Amazing range of browser-device combinations with a price

Reviewed 5 years ago

We are using Browserstack for automated regression tests and manual tests alike. Like i said in the pros its really easy to find almost any common device and trying to replicate whatever strange bugs your customers find without having to keep a massive inventory of devices!

Pros

It is super easy to spin up any device you want in a matter of a few minutes, be it iOS, Android, Windows, Mac or even Windows Phone. And its not only the ammount of devices, also the choice of browsers and their versions amazes me! Once you are connected, the browser is already open or in the process of opening and yo can start working on whatever you want. While the quality of the transcoding ranges from ok to good, the speed and stability was really great during all the tests i did! The local testing plugin helps tremendously and is a breeze to install and activate and it's staying activated so you dont have to think about which part of my testing infrastructure can browserstack reach twice.

Cons

There are no real error message when a session ends, sometimes it feels randomly, sometimes you have the feeling that the device just crashed but it could very well just be that someone from the team just spun up a new device and went over your quota. In general the most aggrevating thing is if you double click on a mac window, it is minimized but so far i havent found a way to undo it othe than opening a new window, which can be tedious depending on what you are testing. I tried to convince my old company to get Browserstack but it was declined because of the pricing and also in my current company we would need more licenses than we currently have to work without interruptions but don't get them because of pricing.

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