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BrowserStack

Automated web and mobile application testing platform

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BrowserStack Pricing, Features, Reviews and Alternatives

BrowserStack product overview

Price starts from

29

/user

Per month

What is BrowserStack?

BrowserStack is a cross-browser testing platform that lets developers integrate tools to perform automated, visual, and live testing across mobile applications and websites. DevOps teams can also perform local testing on work in progress (WIP) applications without hosting them in public environments.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Email/Help Desk
Chat
Phone Support

Training options

Documentation
Webinars
Videos

BrowserStack pricing information

Value for money

4.0

/5

147

Starting from

29

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

BrowserStack features

Functionality

4.4

/5

147

Total features

15

2 categories

Most valued features by users

API
Third Party Integrations
Activity Dashboard
Real Time Data
Mobile Testing
Performance Testing
Parallel Testing
Software Testing Management

Functionality contenders

BrowserStack users reviews

Overall Rating

4.4

/5

147

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.41/10
Rating distribution

5

4

3

2

1

77

60

8

1

1

Pros
The customer support is just amazing -very responsive and professional in the way of communication.

PS

Piotr S.

The ease of use is fantastic and the amount you can test. Definitely helped with my learning of developing with QA in mind.

HH

Hannah H.

It is super easy to spin up any device you want in a matter of a few minutes, be it iOS, Android, Windows, Mac or even Windows Phone.

AR

Anonymous Reviewer

Cons
Main Problem for testing apps is Limited set of devices in inventory. BrowserStack removes this hurdle by providing developers, testers a platform where they can test apps on multiple devices.

AJ

Amey J.

It was very difficult to have different sets of iOS devices as they are very expensive and also their simulators are working on only mac machines.

AJ

Amey J.

There are no Linux/Ubuntu devices available for testing. Also, it is a bit expensive for small companies that don't use it that often, but only once in a while.
AvatarImg

Wilco v.

Overall rating contenders

Overall Rating

Good Multiple Device Testing

Reviewed a year ago

Transcript

Mike: Hi, my name is Mike. I'm a lead handshaker, and I give BrowserStack a five out of five. For more...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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If you're looking for a solid "cross-browser" testing tool, "Here it is" The best on the market..!

Reviewed 4 years ago

It saves my time and money. As a tester we can't afford each and every resources to test our applications. That is why I choose browserstack. It helps me to complete my executions without any issues. It helps me to build a better product without any bugs.

Pros

01. When we made a web app, we bring it through the cross-browser parallel testing plan. because we didn't have any inhouse resources to test it on multiple platforms with different browsers. It need more resources. But browserstack will do it for us. It is a life saver. 02. second thing is "live testing" and "UI's", It's very easy to use and very understandable. 03. They provide 1500+ real...

Cons

01. couple of times we had glitches on a testing devices. I think it's because of the connection issues. But it's not a big deal. 02. Response time is slower sometimes. It's also depend on your network connection.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Danny Finkelstein - BrowserStack Review

Reviewed 10 months ago

Overall I've been using this product at 3 different companies for the past 8 years and I've been satisfied with my experience. Theres always going to be things that I would love to see more of (but that goes to say with any SASS product I utilize). BrowserStack looking at ways to optimize the network tunneling and latency between the VMs and the local tunnel would be even more key as I see a lot of customers looking towards alternatives sometimes like Docker Compose for running more performant tests (at least for chrome).

Pros

BrowserStack is easy to get up and going. The documentation is fairly simple to use and the community support allows me to find answers promptly. The incremental improvements to the dashboard for reviewing automated tests have been helpful.

Cons

I would have to say that BrowserStack is just not ahead of the game when it comes to beta versions of new iOS upgrades or chromedriver and sometimes in the past (although I've seen this improve) were late in providing the newest iOS version for automation.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Effortless cross browser testing with benefits.

Reviewed 24 days ago

To sum up, BrowserStack is an amazing tool with a lot of features and possibilities. The documentation is vast, and customer support is helpful. I was using it for about a year and a half, and it significantly improved cross-browser and cross-device testing coverage with a slight increase in workload. However, all those advantages are connected with a quite high price. If a company can afford this tool - it will be a great added value. On the other hand, there are a couple of cheaper competitors on the market, so it is not necessarily the best choice. Everything depends on company needs.

Pros

First of all, BrowserStack is extremely easy to use! To start LiveApp testing it is enough just to use one small program, enter the BS website and the user is ready to go with his local tests, so there is no need to move your tests to an external server to run them. Users can select the browser and its version and all is immediately ready to be tested. Secondly, automation and parallelism are natively...

Cons

Unfortunately, BrowserStack is quite pricey, and not every company will be ready to pay for it. It comes with a lot of features, but it is more expensive than its main market competitors. Sometimes slowdowns and lags are noticeable - as it is an external tool, some delays must be taken into account.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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An essential tool for front-end devs (when it works)

Reviewed 4 years ago

Cross checking responsiveness is a MUST for web design, but using this tool is close to a nightmare. It typically takes me 15-20 minutes just to get it working correctly, and I can't explain why sometimes it works and other times it doesn't. Their chrome plugin and the desktop app seem to work in connection to each other, but how or why they work sometimes and not others is a complete mystery. Testing Localhost sites especially will give you a headache as the tech just isn't well designed for a good user experience.

Pros

- Uses actual devices and not emulators - A wide range of devices and sizes are available

Cons

- The Chrome extension works about one out of five times you try it - Lots of bugs in getting it to work, and often kicks you off the device for unknown reasons - The connection is slow, but to be expected with remote connection to a live device - Sometimes bugs still do not show on BrowserStack which I can see on my own device of the same type - Checking localhost sites is especially difficult to get working

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Provides a variety of browsers that may be difficult to cover in a regular test environment

Reviewed 3 months ago

We found BrowserStack to be great for some devices that we didn't have physical access to for budget or difficulty acquiring. This was particularly useful for some older iPhones.

Pros

Browserstack's focus is to provide a large amount of unique browsers (and device environments for Android and iOS) to allow for large scale testing on web apps to ensure they work reliably in all situations. We found this to be very useful for ensuring the rarer (but still very important) devices were covered during our testing of web apps (particularly on older iPhones). Its website and API provide easy ways to access these devices and with an automated setup this becomes very powerful.

Cons

Some latency testing could be unreliable in certain configurations on mobile apps. Although this feels like it was more of a problem with how our software was originally designed. We eventually solved most of these issues but it added confusion.

BrowserStack FAQs and common questions

Q. What type of pricing plans does BrowserStack offer?

BrowserStack has the following pricing plans:
Starting from: $29.00/month
Pricing model: Free, Subscription
Free Trial: Available


Q. Who are the typical users of BrowserStack?

BrowserStack has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does BrowserStack support?

BrowserStack supports the following languages:
English


Q. Does BrowserStack offer an API?

Yes, BrowserStack has an API available for use.


Q. What other apps does BrowserStack integrate with?

BrowserStack integrates with the following applications:
Microsoft Visual Studio, GitHub, Jira, CircleCI, Travis CI, Zapier, Trello, WordPress, Jenkins, qTest, Slack, Bitbucket, Espresso


Q. What level of support does BrowserStack offer?

BrowserStack offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support

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