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Carbonite vs CrashPlan Platform Comparison (2026)

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Carbonite

CrashPlan Platform

Overview

Carbonite lets users backup all the data on their computer as long as it’s connected to the internet. It is a cybersecurity software that allows businesses to back up their files and digital assets, as well as recover them in the event of a data loss.

CrashPlan serves SMBs and enterprises seeking reliable endpoint, server, Google workspace and Microsoft 365 backup to safeguard data, ensure compliance, and enable fast recovery.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

4.92

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.3

172

Value for money

Ease of use

Features

Customer support

68%

would recommend this app

4.4

249

157

Value for money

Ease of use

Features

Customer support

71%

would recommend this app

Pros

“It is based on amount of storage and we continually have to adjust our plan.”

Scott M.

IT Lead

“Can be pricy when you have lots of storage on office 365”

Sean H.

IT Consultant

“Carbonite has been a great application for backing up computers. ”

Scott M.

IT Lead

Pros

“At the time there was limited options, could only back up file and folders.”

Joel B.

Partner

“They asked me to update my payment method.”

Peter W.

Technical Director

“I've tried restoring my files using multiple versions of their software, on multiple operating systems, and with different levels of permissions on the systems where the files were being restored.”

Mike B.

Owner

Cons

“We recently encountered a problem that broke a large portion of our backups.”

Luke ..

Director of Technology

“Transfer speed is terrible and the app crashes frequently”

Donnie P.

Systems Administrator

“After being a customer for fifteen years, I am thoroughly disappointed with Carbonite's product and their complete unwillingness to refund anything for the time my PC spent not being backed up last year.”

Tim H.

Founder

Cons

“CrashPlan wasn't ever very reliable, but became unusable with changes their business made a few years ago, leaving us spending a lot of time and money to find a better solution.”

Caleb S.

Network Engineer

“I paid for CrashPlan Pro and was not able to install anything.”

Barry H.

Administrator

“No ability to install on my computer.”

Barry H.

Administrator