Carbonite Pricing, Features, Reviews & Comparison of Alternatives


Internet based backup solution

4.16/5 (103 reviews)

Carbonite overview

Carbonite will backup all the data on your computer as long as it’s connected to the internet.


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Pricing options
Value for money
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Business size



United States

Supported languages

English, Chinese (Simplified)
Carbonite screenshot

Carbonite reviews

Value for money
Ease of use
Customer support

Use Carbonite if you don't want to risk losing your data on your computer

Used daily for 6-12 months
Reviewed 2018-09-17
Review Source: Capterra

I have used Carbonite in the past when I was running a company with 10 employees. One of my worst fears in the world would be having a computer corrupt or damaged and not able to access the files. It is better to be prepared than kick yourself later for not doing it. It was easy to set up carbonite on all of the computer and synced the backup on changes that were made within the computer. You select what folders that carbonite will consistently backup, such as my documents or customer invoices folder etc. The plan did not have any data limits on the amount of data you can backup. Carbonite really saved us when one of the disgruntled employees was trying to maliciously delete important documents and negatively hurt the company. It was about as simple as can be to retrieve the documents that were deleted and so nothing bad happened in result of this individuals actions. I never noticed any computer performance when running this software on a computer. I was surprised because I thought it would affect the computer in a negative way. I would recommend Carbonite for anybody dealing with important documents on a computer that cannot lose the information.

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Gregory Wolff

Great Backup software - expensive

Used daily for 2+ years
Reviewed 2018-10-09
Review Source: Capterra

I hav ebeen using Carbonite for about 5 years.Carbonite was one of the first cloud backup services available. For an annual fee (which can be renewed for up to three years at a time), you can have all your files uploaded to a secure server. All files are encrypted and stored safely until you need them again. Carbonite constantly checks your system for new files and updates the backup as needed. Carbonite also has an option to back up your entire system--not just document files. The best selling point is that your files are encrypted before they leave your system.

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Dependable service

Used daily for 2+ years
Reviewed 2018-09-19
Review Source: Capterra

Have not had to use at work because no problems. However, several years ago at home I did lose my files and it was easy to access and download what I anted. I truly wish they had not increased their annual fee but I am using a freebie. I don't have the money at home to have Sea Gate to backup everything but we do have at work along with Carbonite. However, when the contract expires we will be leaving Carbonite because they charge too much.Carbonite works behind the scenes and I have used here at work and at home. You can be confident your files are available if they are lost on your computer

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Kim Teed

Peace of Mind

Used daily for 2+ years
Reviewed 2016-12-05
Review Source: Capterra

We have used Carbonite for at least 10 years. It has saved us more than once in the case of hard drive failures. It is easy to configure. They now offer multiple plans and help you decide which one will best serve our needs. I gave the features and functionality 4 stars because it occasionally does not connect to their server and it waits 7 days to tell you it hasn't backed up a particular computer. We now are in the habit of checking for backup daily. Compared to other backup methods we have used in the past such as tape drives or rewritable cd's or cassettes, this is far superior. I used to worry about having our data in the cloud, but times are changing, and they have some tough encryption. Ease of use. Tough encryption. Competent support staff, real people to talk to.

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Heather Welter


Used daily for 1-2 years
Reviewed 2018-10-10
Review Source: Capterra

Overall this is a great product for adding another method of backup to your files for a good price.I like that this software is very reliable. It is working in the background constantly updating all new files. Not only that, but it doesn't slow down the computer while doing it which is a huge plus in my book. I've had many other software programs slow my computer down and I end up ditching them. If we accidentally delete a file, we can go into Carbonite and recover it.

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Carbonite pricing

Starting from
Pricing options
Free trial
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Carbonite offers Home, Home & Office and Business solutions. The price varies from $59 per computer per yer to $599 per year.

Carbonite features

API (261 other apps)
Access Control (75 other apps)
Activity Dashboard (117 other apps)
Activity Tracking (66 other apps)
Alerts / Escalation (57 other apps)
Application Integration (69 other apps)
Auditing (81 other apps)
Automatic Notifications (102 other apps)
Collaboration Tools (66 other apps)
Data Import/Export (83 other apps)
Drag & Drop Interface (86 other apps)
Monitoring (185 other apps)
Projections (63 other apps)
Real Time Data (77 other apps)
Real Time Monitoring (83 other apps)
Real Time Reporting (65 other apps)
Reporting & Statistics (72 other apps)
SSL Security (69 other apps)
Third Party Integration (117 other apps)
Workflow Management (74 other apps)

Additional information for Carbonite

Key features of Carbonite

  • Automatic, continual backup
  • Simple, browser-based admin dashboard
  • Encrypted, offsite storage at secure data centers
  • Private encryption key management
  • Easy to access
  • Hassle-free file recovery
  • U.S.-based customer support
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