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Carbonite vs OpenText Cloudally Backup for Microsoft 365 Comparison (2026)

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Carbonite

OpenText Cloudally Backup for Microsoft 365

Overview

Carbonite lets users backup all the data on their computer as long as it’s connected to the internet. It is a cybersecurity software that allows businesses to back up their files and digital assets, as well as recover them in the event of a data loss.

SaaS Backup for Microsoft 365

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

4.92

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.3

172

Value for money

Ease of use

Features

Customer support

68%

would recommend this app

4.7

Value for money

Ease of use

Features

Customer support

92%

would recommend this app

Pros

“It is based on amount of storage and we continually have to adjust our plan.”

Scott M.

IT Lead

“Can be pricy when you have lots of storage on office 365”

Sean H.

IT Consultant

“Carbonite has been a great application for backing up computers. ”

Scott M.

IT Lead

Pros

“An Office365 backup that is great value with a quick restore process and multiple restore options that allow for hands off restore directly into the end user's mailbox (e-mail restore).”

Jake U.

Business Technology Analyst

“The comprehensive, automated daily backups cover all M365 services, including Mail, Teams, and SharePoint, with unlimited retention. When disaster strikes, the smart granular and point-in-time recovery is lightning fast, allowing non-destructive restores in a few clicks.”

Brendan M.

IT Director

“Restore process takes some time to figure out if not used often (there is recovery option on the left sidebar, but also a recovery option from the backup as well on the homepage, say Exchange), they seem to offer different interface and recovery options.”

Jake U.

Business Technology Analyst

Cons

“We recently encountered a problem that broke a large portion of our backups.”

Luke ..

Director of Technology

“Transfer speed is terrible and the app crashes frequently”

Donnie P.

Systems Administrator

“After being a customer for fifteen years, I am thoroughly disappointed with Carbonite's product and their complete unwillingness to refund anything for the time my PC spent not being backed up last year.”

Tim H.

Founder

Cons

“When restoring data, especially from SharePoint, OneDrive or Teams, the search interface and functionality is awful.”

Andy K.

Director

“The real problem is that during that time, there was no way for the end user, or for me as the support engineer, to see any change in status...”

Jeff M.

Technical Operations Lead

“It's not easy to troubleshoot backup errors, if it fails there's no clear explanation of the error and no guide for troubleshooting the error.”

Luca Z.

CTO