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Carbonite vs CloudAlly Comparison

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Overview

Category Leaders

Carbonite will backup all the data on your computer as long as it’s connected to the internet.

Enterprise-grade automated backup and recovery solution, since 2011. Backup all your business critical data, Protect your...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

4.92

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

3

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

158

5

4

3

2

1

88

43

17

3

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

4.6

51

5

4

3

2

1

35

14

1

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

It is so easy to use and gives great peace of mind that my documents are stored. I like how you don't have to do anything but simply let the software run in the background.
Overall, I like the security of this and I feel like it has done a great job of managing to keep our files clean. I like that while its running you are able to see the progress.
Carbonite provided outstanding customer service when we needed to transfer files to a new computer. They walked us through the entire process and saved us hours of heartache.

Pros

I find the product easy to use and the support I have received has been outstanding. When ever I am having an issue or cannot find something, support is quickly there to resolve or assist me.
Cloud Ally is easy to use, both configuring the backup and to search for backed up documents. It has solid features, and there is a really good support team.
I am sold, all that can be backed up will be backed up on CloudAlly and hopefully, it will help me get one more step closer to being organized. Thank you CloudAlly Team.

Cons

My employees are not IT people, so when we have a backup problem we get on the phone with Carbonite. They take over the computer and find the problems.
My computer nerd insisted that I use Carbonite. The service was impossible because I could not speak to a person and I had an emergency.
Indicating which files and folders to back up can be a pain.

Cons

My only tiny complaint is I wish it would only email you when the backup failed. But the email shows mailboxes failed in red text so it's easy to just glance at it and delete.
If you need backup for Office 365 mailboxes look no further.
Impossible lack of organization of the backed up files.
  • Vendor responds to reviews
  • Last review11 days ago
  • Vendor responds to reviews
  • Last review8 months ago

Key features

  • Total features14
  • API
  • Access Controls/Permissions
  • Archiving & Retention
  • Automated Scheduling
  • Automatic Backup
  • Backup Log
  • Backup Scheduling
  • Cloud Backup
  • Compliance Management
  • Compression
  • Continuous Backup
  • Data Migration
  • Data Recovery
  • Data Replication
  • Data Storage Management
  • Disaster Recovery
  • Encryption
  • File Management
  • Financial Data Protection
  • HIPAA Compliant
  • Incremental Backup
  • Local Server Options
  • Monitoring
  • SSL Security
  • Scheduled / Automated Reports
  • Secure Data Storage
  • Self Service Portal
  • Version Control
  • Web Access / Restoration
  • Total features27
  • API
  • Access Controls/Permissions
  • Archiving & Retention
  • Automated Scheduling
  • Automatic Backup
  • Backup Log
  • Backup Scheduling
  • Cloud Backup
  • Compliance Management
  • Compression
  • Continuous Backup
  • Data Migration
  • Data Recovery
  • Data Replication
  • Data Storage Management
  • Disaster Recovery
  • Encryption
  • File Management
  • Financial Data Protection
  • HIPAA Compliant
  • Incremental Backup
  • Local Server Options
  • Monitoring
  • SSL Security
  • Scheduled / Automated Reports
  • Secure Data Storage
  • Self Service Portal
  • Version Control
  • Web Access / Restoration

Integrations

  • Total integrations2
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Teams
  • NetSuite
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Zapier
  • Zendesk
  • Total integrations10
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Teams
  • NetSuite
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Zapier
  • Zendesk