CrashPlan vs NinjaOne

Dropbox Business

Atera

N-central

Carbonite

Backblaze B2 Cloud Storage

Datto RMM

Compare CrashPlan and NinjaOne based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

AI-powered platform that unifies identity, endpoints, and compliance—giving IT teams time and control back.

Action1

Action1 reinvents patch management with an infinitely scalable and highly secure platform configurable in 5 minutes that just works.

NinjaOne

NinjaOne is a unified IT management platform designed for enterprise IT teams and managed service providers. The software consolidates endpoint management, autonomous patch management, remote monitoring and management, backup solutions, and mobile device management into a single console. It includes features such as policy-based control, automated ticketing, cross-platform remote access, and integrations with third-party security and service desk tools.

CrashPlan serves SMBs and enterprises seeking reliable endpoint, server, Google workspace and Microsoft 365 backup to safeguard data, ensure compliance, and enable fast recovery.

Access Controls/Permissions

Activity Tracking

Application Security

Automatic Backup

Backup and Recovery

Backup Log

Backup Scheduling

Cloud Backup

Compliance Management

Compression

Continuous Backup

Dashboard

Data Security

Device Management

Disaster Recovery

Encryption

Incremental Backup

Intrusion Detection System

Knowledge Management

Multiple Format Support

Patch Management

Real-Time Reporting

Remote Access/Control

Secure Data Storage

Self Service Portal

SSL Security

Threat Response

Vulnerability Scanning

Web Access/Restoration

Reviewers appreciate CrashPlan’s affordable pricing and say it offers good value for small businesses and home users. However, some users report increased costs, eliminated consumer options, and higher expenses for large installations or plan changes.

Value for money

By industry, CrashPlan reviewers are most commonly professionals in information technology and services (16%). The most frequent use case for CrashPlan cited by reviewers is backup (86% of reviewers).

CrashPlan

Web-based

Linux

Windows

CrashPlan Professional – Monthly

CrashPlan Professional

CrashPlan Enteprise

Network Engineer

CrashPlan wasn't ever very reliable, but became unusable with changes their business made a few years ago, leaving us spending a lot of time and money to find a better solution.

Partner

At the time there was limited options, could only back up file and folders.

Owner

I've tried restoring my files using multiple versions of their software, on multiple operating systems, and with different levels of permissions on the systems where the files were being restored.

Primarily, for the past five years, I've used it to backup server backups, personal files, and long-term storage from my backup server.

Administrator

I paid for CrashPlan Pro and was not able to install anything.

Technical Director

They asked me to update my payment method.

All of the archives are corrupt; they will not extract, and those that do are filled with thousands of empty files, no clue why.

They did a fantastic job if I wanted to back up the folder structure. If I wanted the data in said folders, tuff!

I get the same results every time: the folder structure and some of the archives downloads, but that's it.

I decided that the best option  was to change my plan.

It's very resource-heavy and is written in Java so it works on all OSs.

Atty

After months and months of following their suggestions, they now have asked that I personally authorize my computer expert  to deal directly with CrashPlan.

Director of Family Ministries

Many of the features of Crashplan were aimed at enterprise clients, and the management portal was somewhat overwhelming for the needs of our small organization.

It took about a week to restore all of the files.

My computer expert finds it absolutely impossible to deal with CrashPlan.

Corporate Trainer

However, there was one time when the background task running on my wife's MacBook Pro stopped running and we did not realize it until we tried to recover some files and found they had not been backed up.  

That I couldn't restore any of my backups...

There’s no ticket created for the problem and I would never recommend this company.

We have hosted our own CrashPlan PRO server for years but are moving away from it due difficulty in maintaining our servers and the fact the Code42 is moving customers away from the self-hosted solutions and now has an offering with fewer features.

Senior Consultant

The only way I know this happens is that I get an email saying "your computer has not been backed up for <n> ways".  

IT Manager

Your data is NOT safe, they showed this by trashing our historical backups.

Senior architect

Flexible options for backup targets and scheduling.

Director

You could use an an existing old computer as a backup drive for your other computers on the network and share it with additional family members.

No problem, I have Crashplan... Or so I thought.

Retired Sr. Director of Purchasing

The service has changed to be business focused and when it did it became more difficult to use and more expensive.

IT administrator 

We lost data and Code 42 tried to recover.

Office Manager

It's great to know our data is secure and is continually being backed up.

This was several years ago and since upgrading to a newer version of CrashPlan, it seems to be okay now.

When I first subscribed the service saved money for me.  

Non very flexible and quite expensive, compared to previous family version.

IT Director

The Cloud product allowed me to do away with our in-house CrashPlan Pro servers and huge storage arrays.

Lawyer

Crashplan used to be a better service before Code42 bought it and made changes.  

Vice President of Technology

We only have one server, and even though you can set up multiple servers and computers to use CrashPlan, we only needed one.  

Project Manager

I no longer used it because the home user option was withdrawn and the small business pricing was  prohibitive for a home user. If the option is ever reinstated I would not hesitate in returning to use the product.

Content Creator

The greatest thing about CrashPlan is that it offers unlimited backup and this is not a gimmick. When they say unlimited, we're talking all of your precious terabytes.

We needed to find a replacement for an online backup software package that was no longer working reliably for our company.  

Product Engineer

I have used this for many many years for backing up my parents personal and small business computers.  

Then the application is doing the job and backups data in real time.

The administration console is a bit austere. But ultimately, this is not what we ask of this kind of application.

The initial load of our data took many hours, but that is to be expected.

Server Administrator

I feel the customer support is fairly lacking, but adequate if you are willing to wait a little bit.

Beyond that I was double charged two different times for two separate companies that I manage.

I used Crashplan for several years and found it to be an excellent reliable product.

Easy to set up what needs to be backed up.  

Backup

Pricing

File Backup

Customer Support

Data Backup

File Restore

User Management

Reliability

Setup

Backup and Restore

Rising and restrictive pricing

38% of reviewers feel negative about CrashPlan’s pricing. Some users report frustration with the elimination of lower-priced plans and the shift to more expensive, business-focused offerings. Reviewers indicate that large installations can become costly and that price increases have made the service less accessible for small businesses and individuals. They say the minimum license requirements and lack of consumer options limit flexibility. Some users mention difficulties with billing, such as double charges and challenges obtaining invoices, which add to their dissatisfaction with the overall pricing structure.

Effortless large-scale deployment

87% of reviewers feel positive about CrashPlan’s deployment capabilities. Some users say deployment is seamless across both laptops and desktops, making it easy to manage devices and ensure consistent backups. Reviewers appreciate the ability to customize installers for different environments and utilize deployment tools like JAMF and Active Directory. They find that deploying CrashPlan to multiple endpoints is fast and dependable, with minimal need for ongoing maintenance. Users indicate that both administrators and end users benefit from the straightforward deployment process, which supports efficient scaling and management.

Streamlined installation process

CrashPlan was easy to install and was up and running within an hour.  

92% of reviewers feel positive about CrashPlan’s setup process. Reviewers indicate that installation and configuration are straightforward, with many finding it easy to get the software running on multiple computers. They appreciate that the setup is quick, often completed within an hour, and requires minimal technical expertise. Some users report that the process is user-friendly and allows for efficient management and expansion as needed. They say the initial setup is reliable and does not require frequent reinstallation, which saves time and reduces frustration for both individuals and teams.

Self-Employed

2-10

201-500

501-1000

Reviewers appreciate CrashPlan’s affordable pricing and find it offers good value, especially for small businesses and home users, with flexible features included in basic plans. Some users say the competitive rates and simple setup make it an attractive choice for protecting valuable data. However, some reviewers report that recent shifts to business-focused plans have increased costs and eliminated lower-priced or consumer options, making it less accessible for individuals or larger organizations. Some users indicate that large installations can become expensive, and a few mention issues with plan changes and billing.

ManageEngine Endpoint Central

Endpoint Central (formerly Desktop Central) from ManageEngine is an integrated desktop & mobile device management application that enables the centralized management of desktops, servers, laptops, tablets & smartphones.

NinjaRMM offers all the features, flexibility, and power MSPs need in a fast-to-setup, easy-to-manage package. Our centralized, policy-based management approach puts automation at the center of your endpoint management strategy while our modern UI drives radical improvements to efficiency.

CrashPlan vs NinjaOne Comparison (2026)

CrashPlan

NinjaOne

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives