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NinjaOne
Automate the hardest parts of IT with NinjaOne
(44)
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NinjaOne Pricing, Features, Reviews and Alternatives
NinjaOne product overview
What is NinjaOne?
NinjaOne simplifies IT management by automating the most challenging aspects of IT. Serving over 17,000 IT teams globally, NinjaOne delivers unparalleled visibility, control, and security across every endpoint. Our platform is meticulously designed for MSPs and IT professionals, offering a comprehensive suite of features that include endpoint management, patch management, mobile device management, software deployment, remote access, documentation, and backups.
Key benefits of using NinjaOne
- Get deep insights into all your workstations, laptops, servers, and network devices and get alerts on impending issues, including:
- Hardware, software, and other device details
- System performance
- Network performance
- Windows services and events
- Quickly and easily remediate IT issues in the background or work with the end-user to remotely address challenges with tools including:
- On-demand, scheduled, and automated patch management
- On-demand, scheduled, and automated script deployment
- Fully interactive and responsive remote command line interface and task manager
- Integrated remote control
- Managed antivirus
- Mobile access to insights and remediation tools
- Better manage IT services with
- In-depth reporting on IT assets, remediation audits, and both hardware and software inventories
- Role- and organization-based user administration
- An administrative credential store so business users don't need access to admin privileges
Typical customers
Platforms supported
Support options
Training options
NinjaOne pricing information
Value for money
4.7
/5
228
Starting from
No pricing info
Pricing options
Value for money contenders
NinjaOne features
NinjaOne users reviews
Overall Rating
4.8
/5
228
Positive reviews
98
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.36/10
186
37
3
1
1
Alec M.
IT Manager
Real Estate, 51-200 employees
Review source
Transcript
Alec: My name is Alec. I'm a team manager of a real estate coaching company with multiple locations in...
Lucas B.
Director
Computer & Network Security, 1-10 employees
Review source
Transcript
Lucas: My name is Lucas. I'm a director of a small MSP, about four staff, 500 endpoints. And I'll give...
Phil B.
Information Technology and Services, 11-50 employees
Used daily for 1-2 years
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NinjaRMM as completely changed our business, by allowing us to manage all endpoints and have great reporting that we can share with our clients driving efficiencies and sales opportunities that we were missing before.
The ease of use and rate of development is amazing. The interface is powerful but so simple, we don't really need to train new staff what to do as it's so intuitive.
Compared to some other RMM solutions it can still be a little limited with some features but these are being developed at a rapid pace and they have a clear roadmap.
Brian L.
Information Technology and Services, 1-10 employees
Used daily for 1-2 years
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Fantastic, I can't fault ay aspect of the solution or the people working with the company.
The ease of use along with the great development, technical, support and sales teams mean we are never stuck. That great relationship with the company along with the efficiency of the software means we gave gained and incredible amount of time to do work instead of working on the software.
The only criticism I have of Ninja One is that they produce a huge amount of features regularly but we would love to have access to them often before they are ready. This is due to the development being customer driven so the upgrades they offer are always great and we are a little impatient!
Ivy S.
Information Technology and Services, 51-200 employees
Used daily for less than 6 months
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Overall it was ok. The software seemed like it was on its way, but the amount it cost had me feeling like we were paying to be beta testers
Cleanliness of design was nice. Actively developed
Things that were not present were described as forthcoming, but no roadmap at the time.
Ioan G.
Information Technology and Services, 11-50 employees
Used daily for 1-2 years
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We use a majority of the functionnalities (monitoring, scripting, remote control, update management) on a daily basis, but still have the pleasant feeling of discovering new ways to deploy, retrieve information on the clients park and save time on time-consming tasks. On the human level, discussing with the NinjaONe team has always been a real pleasure, as they are accessible, from the commercial team to the back office team (support & expert team) . After more than a year and a half working with their tool and having regular exchanges with the NinjaOne team, I have never experienced the classic and destestable one way relationship : provider to client. I can truly say that the relationship with the NinjaOne team represents a real collaboration between two companies.
Compared to the RMM Platform we used for more than 4 years (which was a must in the market), I discovered with NinjaOne a complete tool bringing a real sense of modernity in this RMM sector. I'm still wondering how their team managed the difficult task of combinging a fully developed tool with and an interface easy to apprehend.
So many functionalities that it was sometimes frustrating for my team to figure out how to totally manage the tool.
Nick R.
Computer & Network Security, 11-50 employees
Used daily for 1-2 years
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Our overall experience of NinjaRMM is massively positive. The platform has enabled us as an MSP to fully manage all our clients patching and asset management needs.
Excellent portal interface, that is so clear and concise for everyone to use. The patch management and asset information is top notch. The features and functionality of the platform are also superb and always being added to.
Nothing, the platform works so much better than the RMM software we replaced.
NinjaOne FAQs
NinjaOne has the following pricing plans:
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of NinjaOne?
NinjaOne has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does NinjaOne support?
NinjaOne supports the following languages:
English, Dutch, French, German, Italian, Danish, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish
Q. Does NinjaOne support mobile devices?
NinjaOne supports the following devices:
Android, iPad, iPhone
Q. Does NinjaOne offer an API?
Yes, NinjaOne has an API available for use.
Q. What other apps does NinjaOne integrate with?
NinjaOne integrates with the following applications:
SherpaDesk, ConnectWise ScreenConnect, TeamViewer Remote, HaloPSA, Bitdefender GravityZone, RepairShopr, ScalePad Lifecycle Manager, CloudBlue PSA, Passportal, Liongard, IT Glue, BrightGauge, MSP360 Managed Backup, Slack, PagerDuty, IT Portal, ConnectWise PSA, Webroot Business Endpoint Protection, Accelo, Autotask PSA, Computicate PSA, PROMYS
Q. What level of support does NinjaOne offer?
NinjaOne offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep)
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