CrashPlan Pricing, Features, Reviews & Alternatives

CrashPlan

Easy, automatic cloud business backup

4.55/5 (228 reviews)

CrashPlan overview

What is CrashPlan?

CrashPlan® for Small Business provides peace of mind through easy-to-use, unlimited automatic data backup and recovery. We help small businesses and organizations recover and bounce back faster from any worst-case scenario, whether it is a disaster, simple human error, a stolen laptop, ransomware and more. Our data security solution is a product of Code42, an industry leader protecting the critical data of more than 50,000 world-class organizations, including the largest global brands. Founded in 2001, the company is headquartered in Minneapolis, Minnesota, and backed by Accel Partners, JMI Equity, NEA and Split Rock Partners. For more information, visit crashplanforsmallbusiness.com.
www.code42.com

Pricing

Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Canada, Germany, United Kingdom

Supported languages

English
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CrashPlan user reviews

Value for money
Features
Ease of use
Customer support
  4.4
  4.4
  4.5
  4.5
Ray A.

I relied on Crashplan for document backup while completing my PhD abroad.

Used daily for 2+ years
Reviewed 2017-12-15
Review Source: Capterra

Outstanding performance over the 3 year period that I used it. Once my data was uploaded (it took nearly a year), I was assured that my PhD research was safe. I stopped using it because the internet in China was simply too restricted and curtailed to make it useful.

Pros
It runs continuously in the background to ensure that the files selected are backed up. The Crashplan client automatically backs up to ensure that customers are using the very latest client and are not in danger of security leaks. The Crashplan client is cross-platform and will run on Linux and Mac

Cons
Code42 appears to have removed their plan for standard household users and now only has plans for small and large businesses. Unfortunate for the average household computer user. When I used Crashplan for backup in Beijing, China, the upload speeds were horrendously slow. I assume this was not the fault of Crashplan, but the result of serious Internet throttling by the internet provider or by state security apparatus in China where all connections to the outside world are severely curtailed. Backing up 200gb of data took nearly half a year. But my experience was likely unusual. Based on other user reports of Crashplan, the upload and download speeds are quite good.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Paul B.

Capable flexible backup solution

Used daily for 2+ years
Reviewed 2020-10-28
Review Source: Capterra

I used Crashplan for several years and found it to be an excellent reliable product. I no longer used it because the home user option was withdrawn and the small business pricing was prohibitive for a home user. If the option is ever reinstated I would not hesitate in returning to use the product.

Pros
Flexibility, reliability, ease of use, configuration options. Unlimited storage, file modification history. Local backup and peer to peer options.

Cons
Withdrawal of home user option, which I understand given the economics of providing unlimited storage.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Anonymous

Crashplan individual and family plan is. great

Used daily for 2+ years
Reviewed 2021-05-01
Review Source: Capterra

Pros
Software had an amazing design. You could use an an existing old computer as a backup drive for your other computers on the network and share it with additional family members. this was new and different from competitors Also - the software subscription fees is quite affordable

Cons
With cloud services coming on and advent of networked machines, expecting that Crashplan would continue to offer more differentiating features

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Benjamin J.

Has so much potential but is being held back

Used daily for 2+ years
Reviewed 2018-07-12
Review Source: Capterra

Unlimited backup storage of my computer system with revision history

Pros
The fact that the cost vs amount of storage you receive is incredible with Crash Plan. I have looked through so many providers for online backups and I don't believe anyone comes close to what is offered by this software. The fact that once you you install the program and sign in, the interface is very straight forward allowing you to select what on your computer you want to back up, all the way down to the entire contents of your C: drive is great and makes the product easy to use. Notifications are also a great feature to notify you if there was a problem during a backup.

Cons
My major issues come down to resource usage and customer support. This software, even though it does fantastic things, is an absolute resource hog. In the past I have been able to run constant backups incrementally at 15 minute intervals without much slow down of my systems. Within the past year however, on a 16GB memory system, as soon as crash plan begins to backup my memory usage jumps from about 15% to over 50% until I stop the program completely. On windows server 2012, the same issue happens, whether Crash Plan is installed for every user, or just my admin account, the instantaneous system slow down is there to where everyone on the system is effected. My two attempts at contacting support about the issue resulted in almost a 1 week wait time between calls/emails and the answer I ended up receiving was that they would no longer be supporting servers with the Crash Plan application. However present day their website still says it supports windows servers. The idea behind the program is amazing, I just wish the execution and support was more clear and helpful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Lisa W.

Reliable backup software that is easy to set up and use

Used daily for 6-12 months
Reviewed 2021-02-18
Review Source: Capterra

CrashPlan was a very affordable online backup solution for our small business. We only have one server, and even though you can set up multiple servers and computers to use CrashPlan, we only needed one. We also set up continuous backup, but set the hours for the evening so it would not interfere with our daily work (such as Quickbooks). Our SQL data is also backed up.

Pros
We needed to find a replacement for an online backup software package that was no longer working reliably for our company. CrashPlan was easy to install and was up and running within an hour. The initial load of our data took many hours, but that is to be expected.

Cons
The reporting options are actually a bit more complex than what I need. Reports can be set up for several users, but we only have one user.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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CrashPlan pricing

Pricing options
Free trial
Subscription
View Pricing Plans

$10 per month, per device

CrashPlan features

Access Controls/Permissions
Activity Tracking
Compliance Management

API (511 other apps)
Activity Dashboard (323 other apps)
Alerts / Escalation (179 other apps)
Alerts/Notifications (331 other apps)
Audit Management (180 other apps)
Collaboration Tools (255 other apps)
Dashboard (236 other apps)
Data Import/Export (275 other apps)
Data Visualization (221 other apps)
Drag & Drop (184 other apps)
Monitoring (330 other apps)
Real Time Monitoring (226 other apps)
Reporting & Statistics (290 other apps)
Reporting/Analytics (414 other apps)
Search/Filter (264 other apps)
Third Party Integrations (353 other apps)
Workflow Management (216 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

GetApp Analysis

Cyber warfare is on the rise, and it shows no sign of slowing down. For the majority of businesses, the question isn’t if their end-user data will be breached, it’s when. Code42 CrashPlan is an essential solution for cyber security. It continuously backs up distributed end-user data in order to provide enterprise clients with the ability to detect, respond, and remediate immediately following virtually every type of data event.

At its core, Code42 enables IT and security teams to minimize risk, meet data privacy regulations, and recover from data loss, regardless of how the loss occurred. Code42 is used by global corporations such as TaylorMade and Lockheed Martin, as well as educational institutions such as Boston University, along with more than 37,000 other businesses worldwide. Key features include self-service restores, breach remediation, two-factor authentication, and an open API for creating custom reports.


What is CrashPlan?

An automatic, off-site back up solution for enterprise organizations, Code42 CrashPlan ensures that end-user data is kept secure and encrypted in distributed off-site facilities. In the event that a data breach occurs, organizations that use Code42 CrashPlan can expect a shortened time to recovery. Data can be backed up to any device at any time, and incident detection tools ensure that IT personnel and security teams are notified immediately whenever data breaches arise.

Automatic and silent backups make it possible for CrashPlan to restore breached data immediately as organizations look to recover from ransomware. Code42 CrashPlan places no limits on file types, size, or versions, with tools for auditing and recovering additional lost, leaked, and deleted data. An open API is also available for organizations that need to create custom reports, and those that have interest in integrating Code42 CrashPlan with other applications in order to build new utilities.


Who is CrashPlan For?

  • Experience level: All experience levels
  • Industry: All industries
  • Business size: Enterprise organizations and mid-size businesses
  • Departments/roles: IT and data security departments
  • Budget/point: Starting at $5 per user, per month
  • Example customers: Intuit, Boston University, Adobe, Expedia, Lockheed Martin

Main Features

Automatic Backups

Code42 CrashPlan protects every version of every file on Windows, Linux or OS X laptops and desktops. This protection lasts forever, and there are no limits on the types, sizes, or numbers of files that an organization or an individual employee is able to protect.

As edits are made and your files change over time, Code42 CrashPlan backs them up silently and automatically. This ensures that you retain complete access to every version of every file you’ve created on a work computer. Code42 CrashPlan even gives you access to deleted files. No VPN is necessary for file backups to take place.

Restoring Data

When a data breach occurs, Code42 CrashPlan secures the network and restores files to connected iOS and Android devices. Unlike competing solutions, Code42 CrashPlan enables its clients to restore files at any time, even when they’re outside the office. Users do not have to connect through a VPN to restore files.

While in recovery mode, Code42 CrashPlan runs audits to recover lost, leaked, and deleted data. Although most people think of data breaches occurring as a result of hackers or malware, it can also be the result of theft, employee churn, device failure, or other business-wide disasters. It can mitigate damages in any of these situations.

Self-Healing Archives

Businesses shouldn’t have to wait until a data breach has occurred before finding out that previous versions of their files are unrecoverable. Code42 CrashPlan runs regular health checks of all backup archives. This is done to ensure that backed up files can be recovered, even years after the original backup occurred.

Self-healing archives run without any interference from the end-user. Code42 CrashPlan checks for data corruption automatically. In the event that back blocks of data are discovered, the app will re-request the affected data blocks from the source device in order to self-heal the archive.

Real-Time Reporting

Real-time reporting tools enable Code42 CrashPlan users to visually monitor the health of their data systems day and night. Users can view backups, licensing, and storage on a 24/7 basis. Automated alerts and notifications are sent from the Code42 admin console in the event that a data breach or ransomware is discovered.

To create custom reports for your own organization or to integrate Code42 CrashPlan with other applications and build completely new utilities, you can use the app’s open API.


Integrations

Code42 CrashPlan integrates with Splunk Cloud, which is an enterprise solution for data analytics monitoring and visualization. Splunk Cloud gives users added functionality for server and endpoint data monitoring, reporting, and analytics.

Code42 CrashPlan also offers an open API for organizations that are interested in developing new utilities.


Pricing

Pricing for CrashPlan starts at $5 per user, per month. (This price includes Endpoint backup and restore.) Organizations can add cloud storage to their accounts when they select CrashPlan + Cloud Storage for $10 per user, per month.

A free 30-day trial is available with no credit card required.


Bottom Line

  • Automatic and constant data protection
  • No limits on file type or size
  • Cross-platform data restoration
  • Enables swift recovery from malware
  • Suitable for large organizations and mid-size businesses

Videos and tutorials

Additional information for CrashPlan

Key features of CrashPlan

  • Access work applications remotely while working from outside the office and/or travelling
  • Allows automatic backups (with all filtering, compressing, transferring to the storage, and other)
  • Allows back up of files to cloud storage like Google Drive, OneDrive, Dropbox
  • Backup of computer data automatically saving a copy of every change made to that data
  • Convert data into a code for security
  • Copy only the new data that has been changed or created since the previous backup
  • Discover patch statuses and vulnerabilities
  • Gateway through which end users can access the system
  • Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills
  • Identify and alert about security breaches by third parties
  • Identify and respond to security threats to developed applications
  • Identify security issues and initiate remediation
  • Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)
  • Install software updates and bug fixes remotely
  • Monitor and track project related activities based on various metrics
  • Plan and implement business continuity measures in case of unforeseen events
  • Records the events that occur during a backup process
  • Reduction in the number of bits needed to represent data
  • Regulate who can view and use the system by setting permissions and issuing passwords
  • Track and manage non-adherence to policies in a service, product, process, or supplier behavior
View All Features

Benefits

- Continuous cloud backup that won’t slow you down.
- No storage size limits, bandwidth caps or file-type restrictions.
- Advanced encryption for your data.
- Backup your business devices and hard drives.
- Easily manage all of your account and backup device settings online. For IT professionals, remotely manage most of the CrashPlan for Small Business functions from anywhere. Our simple-to-use desktop tools means anyone can restore lost files without assistance.