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CrashPlan

Easy, automatic cloud business backup

Last updated: November 2024

see alternatives

Table of Contents

CrashPlan - 2025 Pricing, Features, Reviews & Alternatives

What is CrashPlan?

CrashPlan® for Small Business provides peace of mind through easy-to-use, unlimited automatic data backup and recovery. We help small businesses and organizations recover and bounce back faster from any worst-case scenario, whether it is a disaster, simple human error, a stolen laptop, ransomware and more. Our data security solution is a product of Code42, an industry leader protecting the critical data of more than 50,000 world-class organizations, including the largest global brands. Founded in 2001, the company is headquartered in Minneapolis, Minnesota, and backed by Accel Partners, JMI Equity, NEA and Split Rock Partners. For more information, visit crashplanforsmallbusiness.com.

Benefits of using CrashPlan

- Continuous cloud backup that won’t slow you down.
- No storage size limits, bandwidth caps or file-type restrictions.
- Advanced encryption for your data.
- Backup your business devices and hard drives.
- Easily manage all of your account and backup device settings online. For IT professionals, remotely manage most of the CrashPlan for Small Business functions from anywhere. Our simple-to-use desktop tools means anyone can restore lost files without assistance.

Starting from

2.99

/user

Per month

Alternatives with better value for money

CrashPlan's key features

Most critical features, based on insights from CrashPlan users:

Cloud Backup

3.7

(14)

Incremental Backup

3.7

(11)

Secure Data Storage

3.8

(6)

Encryption

3.9

(10)

Backup Scheduling

3.8

(11)

Disaster Recovery

4.2

(5)

All CrashPlan features

Features rating:

4.3

(247)

Automatic Backup

3.6

(5)

Remote Access/Control

3.0

(2)

Backup Log

3.8

(9)

Compression

4.8

(4)

Web Access/Restoration

(0)

Vulnerability Scanning

(0)

Threat Response

(0)

SSL Security

(0)

Self Service Portal

1.0

(1)

Real-Time Reporting

5.0

(1)

Patch Management

1.0

(1)

Multiple Format Support

(0)

Knowledge Management

(0)

Intrusion Detection System

(0)

Device Management

1.0

(1)

Continuous Backup

(0)

Compliance Management

1.0

(1)

Application Security

(0)

Activity Tracking

1.0

(1)

Access Controls/Permissions

1.0

(1)

CrashPlan alternatives

CrashPlan

4.5

(247)

Starting from

2.99

/user

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.3

Value for Money

4.3

Customer Support

4.4

IDrive

4.6

(1.1K)

visit website

Starting from

2.95

Per year

Free trial

Free version

Ease of Use

4.5

Features

4.5

Value for Money

4.7

Customer Support

4.5

MSP360 Standalone Backup

4.8

(8)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.8

Features

4.6

Value for Money

4.5

Customer Support

4.3

MSP360 Managed Backup

4.7

(243)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.4

Features

4.5

Value for Money

4.5

Customer Support

4.4

CrashPlan pricing

Starting from

2.99

/user

Per month

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

User opinions about CrashPlan price and value

Value for money rating:

4.3

Of 35 reviews that provide robust commentary on CrashPlan's price and value, 66% mention it in a positive light.

Some reviewers find CrashPlan to be a cost-effective backup solution, appreciating its affordable pricing and plans, especially for small businesses. They say it offers unlimited cloud storage at a reasonable price, making it a valuable option for protecting data. Users think the software provides good value for money with features that justify the cost. However, some users report that the transition to business-focused plans has made it more expensive and less accessible for home users. They indicate that the cost has increased over time, and scaling up backup data size can become pricey.

Check .

To see what individual users think of CrashPlan's cost and value, check out the review excerpts below.

I've had past wedding clients return five years later asking for a copy of their lost wedding photos; Crashplan will continue to enable me to ensure that I will always have an off-site copy of my work at a really affordable price.

Liz Wade

Photographer

Price is great for our plan which I believe includes 3 computers (originally just 1).

Chris Johnson

IT Admin

Now they are only business software and as a result their prices are climbing.

Joshua Lindsey

Station Manager

CrashPlan integrations (1)

Top integrations

ITBoost

CrashPlan support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Knowledge Base

Chat

Email/Help Desk

FAQs/Forum

Phone Support

Training options

Documentation

Videos

CrashPlan reviews

Overall rating

4.5

247

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.4/10

Rating distribution

157

Pros

The 2nd greatest thing about CrashPlan is they have amazing customer service. I hardly ever find myself waiting and their help is always fast, precise and effective.

Philip C.

Content Creator

Easy to install and use in a hybrid setup, easy to deploy to users, unlimited storage (which is just awesome), customer support is good and they REALLY know their stuff.

Verified reviewer

Anonymity request

And, it's a product that is super easy to use. It runs quietly in the background so it's not obtrusive and it protects our data as promised.

Verified reviewer

Anonymity request

Cons

Your computer may be under warranty but if the hard drive break, you will lose all your data. You may receive a virus, delete a file by mistake, or overwrite the wrong version of a document.

Tommy B.

IT Director

I think I have been using it for 10 or 12 years, and I have never felt the need to look for another application. I am disappointed that they no longer offer an option for personal use.

Kathy S.

Webmaster

The one time I needed the backup it said it hadn't run because I didn't run an update. I lost 4 months of financial data.

Jay S.

CEO

Read all reviews

CrashPlan FAQs

Q. What type of pricing plans does CrashPlan offer?

CrashPlan has the following pricing plans:
Starting from: $88.00/year
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

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