App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

CrashPlan Logo

CrashPlan

4.5
(241)

Write a review

Easy, automatic cloud business backup

see alternatives

(10)

CrashPlan Pricing, Features, Reviews and Alternatives

CrashPlan FAQs

Q. What type of pricing plans does CrashPlan offer?

CrashPlan has the following pricing plans:
Pricing model: Subscription
Free Trial: Available

These products have better value for money

See free alternatives

Q. Who are the typical users of CrashPlan?

CrashPlan has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Small Business

See alternatives

Q. What languages does CrashPlan support?

CrashPlan supports the following languages:
English

See alternatives

Q. Does CrashPlan offer an API?

No, CrashPlan does not have an API available.

See alternatives

Q. What level of support does CrashPlan offer?

CrashPlan offers the following support options:
Knowledge Base, Chat, Email/Help Desk, FAQs/Forum, Phone Support

See alternatives

CrashPlan product overview

What is CrashPlan?

CrashPlan® for Small Business provides peace of mind through easy-to-use, unlimited automatic data backup and recovery. We help small businesses and organizations recover and bounce back faster from any worst-case scenario, whether it is a disaster, simple human error, a stolen laptop, ransomware and more. Our data security solution is a product of Code42, an industry leader protecting the critical data of more than 50,000 world-class organizations, including the largest global brands. Founded in 2001, the company is headquartered in Minneapolis, Minnesota, and backed by Accel Partners, JMI Equity, NEA and Split Rock Partners. For more information, visit crashplanforsmallbusiness.com.

Key benefits of using CrashPlan

- Continuous cloud backup that won’t slow you down.
- No storage size limits, bandwidth caps or file-type restrictions.
- Advanced encryption for your data.
- Backup your business devices and hard drives.
- Easily manage all of your account and backup device settings online. For IT professionals, remotely manage most of the CrashPlan for Small Business functions from anywhere. Our simple-to-use desktop tools means anyone can restore lost files without assistance.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Chat
Email/Help Desk
FAQs/Forum
Phone Support

Training options

Documentation
Videos

Not sure about CrashPlan? Compare it with a popular alternative

Starting from

ic-pricetag

No pricing info

Free plan
Free trial
Pricing range

Starting from

59.99

Per year

Other

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

CrashPlan pricing information

Value for money

4.4

/5

241

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

CrashPlan features

Functionality

4.4

/5

241

Total features

26

11 categories

Most valued features by users

Access Controls/Permissions
Activity Tracking
Real Time Reporting
Compliance Management
Application Security
Automatic Backup
Backup Log
Backup Scheduling

Functionality contenders

CrashPlan users reviews

Overall Rating

4.5

/5

241

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.37/10
Rating distribution

5

4

3

2

1

155

65

13

4

4

Pros
The 2nd greatest thing about CrashPlan is they have amazing customer service. I hardly ever find myself waiting and their help is always fast, precise and effective.
Easy to install and use in a hybrid setup, easy to deploy to users, unlimited storage (which is just awesome), customer support is good and they REALLY know their stuff.
The ease of use for deployment of the application to a laptop and or desktop is seamless. The dashboard is very easy to use and has useful information right on the main page.
Cons
Your computer may be under warranty but if the hard drive break, you will lose all your data. You may receive a virus, delete a file by mistake, or overwrite the wrong version of a document.
I think I have been using it for 10 or 12 years, and I have never felt the need to look for another application. I am disappointed that they no longer offer an option for personal use.
The one time I needed the backup it said it hadn't run because I didn't run an update. I lost 4 months of financial data.

Overall rating contenders

AvatarImg
AvatarImg

Adam S.

Hospital & Health Care, 10,001+ employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

CrashPlan is King

Reviewed 7 years ago

We have been using CrashPlan for almost 3 years now and it continues to impress as an endpoint backup solution. The true beauty of it lies in its stealth, simplicity and reliability. The easiest way to get end users on board with new technology is with technology that is invisible to them. Some of our users ask periodically if the backup is even running because they don't see anything. This is music to the ears of IT professionals. For around $1/week per user, you can't beat the quality, reliability and the value of CrashPlan PROe. The latest versions (5.x) are rolling out many new capabilities that we are excited to take advantage The home version works just as well for your personal devices, too.

Pros

It does everything it claims to do, and it does it quickly, quietly and seamlessly. The administrative console is easy to use and navigate. After the environment is up and running, maintenance and administration is minimal.

Cons

There is an occasional delay in responses to online tickets, mostly due to time zone differences depending on who picks it up. Phone support is faster if you cannot wait.

AvatarImg
AvatarImg

Andrzej M.

Photography, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Easy to use back-up plan, but upload speeds could be better.

Reviewed 4 years ago

I can easily backup all my photographs and Photoshop files on my external drive and have them always backed up in the cloud without much thought.

Pros

It's easy to setup and once you do you can forget it. Also, support team is very responsive nad helpful (had few minor problems along the way and they were quickly resolved).

Cons

Compared to some other softwares the upload speeds could be better (I tested same files with the same network and Crashplan was the slowest).

WF
AvatarImg

Wayne F.

Printing, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

It's alright (as long as you're behind a normal firewall)

Reviewed 5 years ago

Easy of use and cost effective.

Pros

This software is easy to use and configure. I have recommended this software to others who are not tech savvy and they loved it. It's easy enough for them to "set and forget" and files recovery is as easy as selecting the folder/file you want to recover then process it. Cross platform is a definite positive and we needed a solution that worked with MAC and Windows.

Cons

I have used this software for a few years installed on a MAC and a Windows machine. It was good until I upgraded to Sonicwall Gateway. With the latest firmware it seems as that CP on the MAC had a hard time bypassing the firewall security so I had to explicitly open all the required ports then it started running normally again. Months went by without any issues then problem with the MAC machine...

AR
AvatarImg

Verified reviewer

Photography, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Used to be better

Reviewed 4 years ago
Pros

It's a "set it and forget it" program which is great for backup and archiving. I loved the feature that allowed you to keep previous versions indefinitely.

Cons

They've recently changed their terms and exclude certain file types for backing up. They eliminated their lowest priced plan and only offer their more expensive plans. Since their organizational changes, I've had lots of connection errors and interruptions. Backups need to be one thing - RELIABLE

AvatarImg
AvatarImg

Aviram G.

Entertainment, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

An Effective way to backup your Data on the Cloud and your local network

Reviewed 3 years ago

Overall Crashplan feels very solid and professional way to protect your data

Pros

I used Crashplan for almost 2 years, as a client to backup all my clients data on local servers. the menus are simple and yet complex and when the time comes and you need to recover your data the process is very simple and quite fast (depends of course what size of backup data files you have)

Cons

Does a lot of problems with Very old OS (windows XP for example) sadly as a company that have some very old software that don't work well on win7 and above the Crashplan didn't work good on them. the Price is little bit high compare to other products in the market

Common CrashPlan comparisons

CrashPlan logo
ConnectWise Automate logo
CrashPlanvsConnectWise Automate

Related categories