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CrashPlan Pricing, Features, Reviews and Alternatives
CrashPlan product overview
What is CrashPlan?
CrashPlan® for Small Business provides peace of mind through easy-to-use, unlimited automatic data backup and recovery. We help small businesses and organizations recover and bounce back faster from any worst-case scenario, whether it is a disaster, simple human error, a stolen laptop, ransomware and more. Our data security solution is a product of Code42, an industry leader protecting the critical data of more than 50,000 world-class organizations, including the largest global brands. Founded in 2001, the company is headquartered in Minneapolis, Minnesota, and backed by Accel Partners, JMI Equity, NEA and Split Rock Partners. For more information, visit crashplanforsmallbusiness.com.
Key benefits of using CrashPlan
- No storage size limits, bandwidth caps or file-type restrictions.
- Advanced encryption for your data.
- Backup your business devices and hard drives.
- Easily manage all of your account and backup device settings online. For IT professionals, remotely manage most of the CrashPlan for Small Business functions from anywhere. Our simple-to-use desktop tools means anyone can restore lost files without assistance.
Typical customers
Platforms supported
Support options
Training options
CrashPlan pricing information
Value for money
4.4
/5
230
Starting from
No pricing info
Value for money contenders
CrashPlan features
Functionality
4.4
/5
230
Total features
28
11 categories
Functionality contenders
CrashPlan users reviews
Overall Rating
4.5
/5
230
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.42/10
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Overall rating contenders
Ray A.
Verified reviewer
Used daily for 2+ years
Review source
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Outstanding performance over the 3 year period that I used it. Once my data was uploaded (it took nearly a year), I was assured that my PhD research was safe. I stopped using it because the internet in China was simply too restricted and curtailed to make it useful.
It runs continuously in the background to ensure that the files selected are backed up. The Crashplan client automatically backs up to ensure that customers are using the very latest client and are not in danger of security leaks. The Crashplan client is cross-platform and will run on Linux and Mac
Code42 appears to have removed their plan for standard household users and now only has plans for small and large businesses. Unfortunate for the average household computer user. When I used Crashplan for backup in Beijing, China, the upload speeds were horrendously slow. I assume this was not the fault of Crashplan, but the result of serious Internet throttling by the internet provider or by state security apparatus in China where all connections to the outside world are severely curtailed. Backing up 200gb of data took nearly half a year. But my experience was likely unusual. Based on other user reports of Crashplan, the upload and download speeds are quite good.
Paul B.
Health, Wellness and Fitness, 501-1,000 employees
Used daily for 2+ years
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I used Crashplan for several years and found it to be an excellent reliable product. I no longer used it because the home user option was withdrawn and the small business pricing was prohibitive for a home user. If the option is ever reinstated I would not hesitate in returning to use the product.
Flexibility, reliability, ease of use, configuration options. Unlimited storage, file modification history. Local backup and peer to peer options.
Withdrawal of home user option, which I understand given the economics of providing unlimited storage.
Anonymous Reviewer
Verified reviewer
Food Production, 10,001+ employees
Used daily for 2+ years
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It has become more difficult for an end user to navigate, but seems to do the job. I have never needed to restore, so I don't know how that would work.
When I first subscribed the service saved money for me. That has changed.
The service has changed to be business focused and when it did it became more difficult to use and more expensive.
Benjamin J.
Verified reviewer
Used daily for 2+ years
Review source
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Unlimited backup storage of my computer system with revision history
The fact that the cost vs amount of storage you receive is incredible with Crash Plan. I have looked through so many providers for online backups and I don't believe anyone comes close to what is offered by this software. The fact that once you you install the program and sign in, the interface is very straight forward allowing you to select what on your computer you want to back up, all the way down to the entire contents of your C: drive is great and makes the product easy to use. Notifications are also a great feature to notify you if there was a problem during a backup.
My major issues come down to resource usage and customer support. This software, even though it does fantastic things, is an absolute resource hog. In the past I have been able to run constant backups incrementally at 15 minute intervals without much slow down of my systems. Within the past year however, on a 16GB memory system, as soon as crash plan begins to backup my memory usage jumps from about...
Andrzej M.
Photography, self-employed
Used daily for 2+ years
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I can easily backup all my photographs and Photoshop files on my external drive and have them always backed up in the cloud without much thought.
It's easy to setup and once you do you can forget it. Also, support team is very responsive nad helpful (had few minor problems along the way and they were quickly resolved).
Compared to some other softwares the upload speeds could be better (I tested same files with the same network and Crashplan was the slowest).
CrashPlan FAQs and common questions
Q. What type of pricing plans does CrashPlan offer?
CrashPlan has the following pricing plans:
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of CrashPlan?
CrashPlan has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Small Business
Q. What languages does CrashPlan support?
CrashPlan supports the following languages:
English
Q. Does CrashPlan offer an API?
No, CrashPlan does not have an API available.
Q. What level of support does CrashPlan offer?
CrashPlan offers the following support options:
Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk
Common CrashPlan comparisons
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