ConnectWise Automate vs NinjaOne

TeamViewer

Atera

Pulseway

N-central

N-sight RMM

Datto RMM

Compare ConnectWise Automate and NinjaOne based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

TeamViewer enables secure remote access, IT management, and AI-driven solutions, serving 630,000+ customers with 2.5B+ installations.

N-sight RMM is a cloud-based remote monitoring and management (RMM) platform designed to assist with managing, maintaining, and protecting IT.

Atera is a cloud and mobile-based IT management platform that combines RMM, helpdesk, and ticketing with AI to optimize organizational efficiency at scale.

Boost the effectiveness of your IT teams and simplify every aspect of your business with flexible remote monitoring and management from ConnectWise Automate.

Access Controls/Permissions

Active Directory Integration

Activity Dashboard

Activity Monitoring

Alerts/Escalation

Alerts/Notifications

Anti Virus

Archiving & Retention

Asset Lifecycle Management

Asset Tracking

Audit Management

Audit Trail

Automated Routing

Automatic Backup

Automatic Patch Deployment

Automatic Scans

Backup and Recovery

Bandwidth Monitoring

Baseline Manager

Capacity Management

Client Portal

Compliance Management

Compliance Tracking

Configuration Management

Contract/License Management

Cost Tracking

CPU Monitoring

Credential Management

Customizable Branding

Customizable Fields

Customizable Reports

Customization

Dashboard

Data Management

Data Migration

Data Recovery

Data Security

Deployment Management

Device Auto Discovery

Device Management

Disaster Recovery

Drag & Drop

Email Monitoring

Endpoint Management

Event Logs

For MSPs

Help Desk Management

Incident Management

Intrusion Detection System

Inventory Management

IP Address Monitoring

Issue Auditing

Issue Management

IT Asset Management

IT Reporting

License Management

Location Tracking

Maintenance Management

Maintenance Scheduling

Mobile Device Management

Monitoring

Multi-User Collaboration

Network Analysis

Network Monitoring

Network Wide Management

Password Management

Patch Management

Performance Monitoring

Policy Management

Power Management

Predictive Analytics

Prioritization

Procurement Management

Real-time Alerts

Real-Time Data

Real-Time Monitoring

Real-Time Reporting

Real-Time Updates

Release Management

Remediation Management

Remote Access/Control

Remote Monitoring & Management

Remote Update/Installation

Reporting & Statistics

Reporting/Analytics

Role-Based Permissions

Scheduled/Automated Reports

Scheduling

Search/Filter

Security Management

Self Service Portal

Server Monitoring

Service Catalog

Service Level Agreement (SLA) Management

Service Reporting

Software Management

SSL Security

Status Tracking

Supplier Management

ConnectWise Automate

Linux

Web-based

Windows

IT Manager

Connectwise automate is by far the best RMM tool on the market, It allows you to create a ton of custom monitoring alerts and the wizard makes it super easy to accomplish.

VP of Operations | Partner

It was really good when I first started using the product and it's even better now. The native integration of ScreenConnect makes life for our engineers so much better.

IT Support Technician

I really like the features that Connectwise Automate offers. The ability to remotely patch servers and endpoint devices is excellent.

Great customer service, with a large knowledgebase to assist in answering questions. They've been around a while, they're the best in the business.

President

This software's scripting engine is hands down the best. I recently saw the new interface that is coming to align the product more with Connectwise's main product is really nice looking.

Managing Partner

It packs a bunch of features and it's integration with ConnectWise manage is nice. The scripting is powerful.

Network Engineer

Love the automation and capability of this RMM. It's built on labtech but refined.

Data Center Manager

The scripting features are very good. The ability to create custom processes is exceptional.

It Manager

Stay away from this product. You will always need technical support, but the support is very very poor.

IT Operations

Overall, I am very happy with Connectwise Automate and would continue to use the product.

IT Operations Manager

In order to get the full power you really need to dedicate the time and resources to add what you want to it. Reporting is abhorant and got even worse with the new reporting engine.

VP Tech

The software allows for ease of use when deploying pushes to the field.

Founder

I then send a formal letter to cancel service and they say we won't except this. I have now asked twice to move to 25 agents and again the same thing is happening.

Manager, Centralized Services

ConnectWise Automate - box of LEGO with no instructions.

Helpdesk Engineer

Also noticed when a user is inside a ticket and they change it the notes disappear.

Network Administrator

Definitely full featured, but a little too pricey to be used for stand alone in house Corporate use, really designed more for MSP's.

Powerful but inexpensive IT service and control platform.

Scripting works well when it works but it's difficult to figure out if it's not worked and why.

ConnectWise Automate screenshot

Freelancers

Large Enterprises

Mid Size Business

Small Business

A modern, secure, and fully-featured cloud RMM, Datto RMM helps manage the complexity & risks of supporting client endpoints. Intuitive and easy-to-use, Datto RMM helps MSPs keep their supported estate secure, patched, optimized, and running.

N-able N-central is an endpoint detection and response software designed to help managed service providers (MSPs) prevent, detect, respond to, and recover from threats.

Built directly for MSPs and internal IT teams, Pulseway delivers a powerful monitoring and management tool that gives you powerful Automation, Remote Control, OS and 3rd Party Patch Management, Endpoint and Security Management, Asset Reporting and Backup.

NinjaOne simplifies IT for 35,000+ customers with one platform for endpoint management, autonomous patching, backup and remote access. 

ConnectWise Automate vs NinjaOne Comparison (2026)

ConnectWise Automate

NinjaOne

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives