GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
ConnectWise Automate vs Pulseway Comparison (2026)
Add to Compare
Compare similar apps
N-central
4.2
Cove Data Protection
4.6
N-sight RMM
4.3
Good recommendations?
ConnectWise Automate
4.2
(145)5
72
4
41
3
21
2
4
1
7
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Pulseway
4.7
(312)5
229
4
69
3
10
2
1
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
ConnectWise Automate is the only RMM platform in the industry developed by an MSP for MSPs to automate IT service delivery and drive revenue growth.
IT Management Software as it should be - For Windows, Linux and Mac systems as well as any application using the monitoring API. The only IT management platform with a fully comprehensive mobile app.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.2
145
5
4
3
2
1
72
41
21
4
7
- Value for money
- Ease of use
- Features
- Customer support
60%
would recommend this app4.7
312
5
4
3
2
1
229
69
10
1
3
- Value for money
- Ease of use
- Features
- Customer support
89%
would recommend this appPros
“Its automation, patch management, and endpoint monitoring features can significantly improve efficiency for IT teams and managed service providers. While the interface and learning curve can be challenging at first, the platform provides substantial value once properly configured and integrated into daily workflows.”
PP
Peter P.
Owner
“The platform helps reduce manual workload, improves operational efficiency, and provides strong visibility into system health across managed environments.”
PP
Peter P.
Owner
“ConnectWise enables the automation of a broad range of tasks, encompassing software deployment, patch management, the resolution of common incidents, and the execution of tailored scripts.”
Morgan E.
Senior Information Technology Manager
Pros
“Pulseway gave me a lot of control remotely, and being able to act on servers directly from the app was extremely helpful.”
MR
Mathieu R.
Programmeur Jouabilité
“Automation rules take over a lot of the repetitive maintenance so I can stop firefighting.”
BL
Byron L.
Software Developer
“We use all three of these systems daily, and the RMM mobile application helps us keep tabs on the systems when we are not in the office.”
AH
Adam H.
Help Desk Manager
Cons
“Due to the vast range of customization options, it can be overwhelming initially and may feel as though you are not getting full value for money until the tool has been fully learned and adopted.”
JF
Jake F.
Second line Sysadmin
“The support for Apple device has been lacking.”
Philippe C.
IT Director
“I also had a 3rd party work on it with us and they were having a hard time getting PowerShell commands to work most of the time.”
DE
David E.
CEO
Cons
“I’m not as intuitive with setting up custom automation scripts, I often have to dedicate several attempts to get it right.”
BL
Byron L.
Software Developer
“Another issue, we have a Bitdefender license for all our systems, currently have an issue where Pulseway does not correctly reflect that Bitdefender has been loaded on a system, but BitDefender does show that the system is running Bitdefender(Status:”
LN
Luthando N.
Senior IT Technician
“Some key touches can be added a bit quicker I think especially based on request for changes, some are flagged as urgent and confirmed by multiple users, however the change never seems to be implemented, either due to lack of functionality or the urgency is undervalued.”
JL
Jean-Louis W.
Senior Technician
- Vendor responds to reviews
- Last review3 months ago
- Vendor responds to reviews
- Last review22 days ago
Key features
- Total features117
- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Monitoring
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Anti Virus
- Application Management
- Approval Process Control
- Archiving & Retention
- Asset Lifecycle Management
- Asset Tracking
- Audit Management
- Audit Trail
- Authentication
- Automated Routing
- Automated Scheduling
- Automatic Backup
- Automatic Patch Deployment
- Automatic Scans
- Availability Management
- Availability Testing
- Backup and Recovery
- Bandwidth Monitoring
- Baseline Manager
- Billing & Invoicing
- CPU Monitoring
- CRM
- Capacity Management
- Capacity Planning
- Chat/Messaging
- Client Portal
- Collaboration Tools
- Communication Management
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Configuration Management
- Continuous Monitoring
- Contract/License Management
- Cost Tracking
- Credential Management
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Reports
- Customization
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Management
- Data Migration
- Data Recovery
- Data Security
- Data Storage Management
- Data Visualization
- Deployment Management
- Desktop Virtualization
- Device Auto Discovery
- Device Management
- Diagnostic Tools
- Disaster Recovery
- Drag & Drop
- Email Alerts
- Email Monitoring
- Endpoint Management
- Endpoint Protection
- Event Logs
- Event Tracking
- File Management
- File Sharing
- File Transfer
- For MSPs
- HIPAA Compliant
- Help Desk Management
- IP Address Monitoring
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Incident Management
- Intrusion Detection System
- Inventory Management
- Issue Auditing
- Issue Management
- Issue Tracking
- Knowledge Management
- License Management
- Live Chat
- Location Tracking
- Mail Server Monitoring
- Maintenance Management
- Maintenance Scheduling
- Mobile Access
- Mobile Alerts
- Mobile Device Management
- Mobile Network Troubleshooting
- Monitoring
- Multi-Channel Communication
- Multi-Device Support
- Multi-User Collaboration
- Multiple Authentication Methods
- Multiple Monitor Access
- Multiple User Accounts
- Network Analysis
- Network Monitoring
- Network Resource Management
- Network Security
- Network Wide Management
- Password Management
- Patch Management
- Patch Prioritization
- Patch Testing
- Performance Management
- Performance Metrics
- Performance Monitoring
- Policy Creation
- Policy Management
- Power Management
- Predictive Analytics
- Print Management
- Prioritization
- Problem Management
- Procurement Management
- Project Management
- Purchasing & Receiving
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Alerts
- Release Management
- Remediation Management
- Remote Access & Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Remote Printing
- Remote Update/Installation
- Reporting & Statistics
- Reporting/Analytics
- Resource Management
- Risk Alerts
- Role-Based Permissions
- SSL Security
- Scheduled/Automated Reports
- Scheduling
- Screen Sharing
- Search
- Search/Filter
- Secure Data Storage
- Secure Login
- Security Management
- Security Tools
- Self Service Portal
- Server Monitoring
- Service Catalog
- Service History
- Service Level Agreement (SLA) Management
- Service Reporting
- Session Recording
- Session Transfer
- Simple Network Management Protocol (SNMP)
- Single Sign On
- Software Management
- Status Tracking
- Summary Reports
- Supplier Management
- Support Ticket Management
- Support Ticket Tracking
- Synchronization Scheduling
- Tagging
- Task Management
- Task Scheduling
- Third-Party Integration
- Third-Party Integrations
- Threat Intelligence
- Threat Response
- Threshold Alerts
- Ticket Management
- Troubleshooting
- Two-Factor Authentication
- Unattended Access
- Uptime Reporting
- Usage Tracking/Analytics
- User Management
- VPN
- Version Control
- Virtual Machine Monitoring
- Virtualization
- Vulnerability Scanning
- Web Traffic Reporting
- Widgets
- Workflow Automation
- Workflow Management
- Total features168
- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Monitoring
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Anti Virus
- Application Management
- Approval Process Control
- Archiving & Retention
- Asset Lifecycle Management
- Asset Tracking
- Audit Management
- Audit Trail
- Authentication
- Automated Routing
- Automated Scheduling
- Automatic Backup
- Automatic Patch Deployment
- Automatic Scans
- Availability Management
- Availability Testing
- Backup and Recovery
- Bandwidth Monitoring
- Baseline Manager
- Billing & Invoicing
- CPU Monitoring
- CRM
- Capacity Management
- Capacity Planning
- Chat/Messaging
- Client Portal
- Collaboration Tools
- Communication Management
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Configuration Management
- Continuous Monitoring
- Contract/License Management
- Cost Tracking
- Credential Management
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Reports
- Customization
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Management
- Data Migration
- Data Recovery
- Data Security
- Data Storage Management
- Data Visualization
- Deployment Management
- Desktop Virtualization
- Device Auto Discovery
- Device Management
- Diagnostic Tools
- Disaster Recovery
- Drag & Drop
- Email Alerts
- Email Monitoring
- Endpoint Management
- Endpoint Protection
- Event Logs
- Event Tracking
- File Management
- File Sharing
- File Transfer
- For MSPs
- HIPAA Compliant
- Help Desk Management
- IP Address Monitoring
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Incident Management
- Intrusion Detection System
- Inventory Management
- Issue Auditing
- Issue Management
- Issue Tracking
- Knowledge Management
- License Management
- Live Chat
- Location Tracking
- Mail Server Monitoring
- Maintenance Management
- Maintenance Scheduling
- Mobile Access
- Mobile Alerts
- Mobile Device Management
- Mobile Network Troubleshooting
- Monitoring
- Multi-Channel Communication
- Multi-Device Support
- Multi-User Collaboration
- Multiple Authentication Methods
- Multiple Monitor Access
- Multiple User Accounts
- Network Analysis
- Network Monitoring
- Network Resource Management
- Network Security
- Network Wide Management
- Password Management
- Patch Management
- Patch Prioritization
- Patch Testing
- Performance Management
- Performance Metrics
- Performance Monitoring
- Policy Creation
- Policy Management
- Power Management
- Predictive Analytics
- Print Management
- Prioritization
- Problem Management
- Procurement Management
- Project Management
- Purchasing & Receiving
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Alerts
- Release Management
- Remediation Management
- Remote Access & Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Remote Printing
- Remote Update/Installation
- Reporting & Statistics
- Reporting/Analytics
- Resource Management
- Risk Alerts
- Role-Based Permissions
- SSL Security
- Scheduled/Automated Reports
- Scheduling
- Screen Sharing
- Search
- Search/Filter
- Secure Data Storage
- Secure Login
- Security Management
- Security Tools
- Self Service Portal
- Server Monitoring
- Service Catalog
- Service History
- Service Level Agreement (SLA) Management
- Service Reporting
- Session Recording
- Session Transfer
- Simple Network Management Protocol (SNMP)
- Single Sign On
- Software Management
- Status Tracking
- Summary Reports
- Supplier Management
- Support Ticket Management
- Support Ticket Tracking
- Synchronization Scheduling
- Tagging
- Task Management
- Task Scheduling
- Third-Party Integration
- Third-Party Integrations
- Threat Intelligence
- Threat Response
- Threshold Alerts
- Ticket Management
- Troubleshooting
- Two-Factor Authentication
- Unattended Access
- Uptime Reporting
- Usage Tracking/Analytics
- User Management
- VPN
- Version Control
- Virtual Machine Monitoring
- Virtualization
- Vulnerability Scanning
- Web Traffic Reporting
- Widgets
- Workflow Automation
- Workflow Management
Integrations
- Total integrations4
- Autotask PSA
- Auvik
- Bitdefender GravityZone
- ConnectWise PSA
- IT Glue
- OpenText Core Endpoint Protection
- PagerDuty
- ScreenConnect
- Slack
- Unitrends MSP
- Xero
- Zendesk Suite
- Total integrations10
- Autotask PSA
- Auvik
- Bitdefender GravityZone
- ConnectWise PSA
- IT Glue
- OpenText Core Endpoint Protection
- PagerDuty
- ScreenConnect
- Slack
- Unitrends MSP
- Xero
- Zendesk Suite
Alternatives
Explore similar apps
