Pulseway Pricing, Features, Reviews & Comparison of Alternatives

Pulseway Reviews

Pulseway

Manage your IT environment from anywhere, using any device.

4.73/5 (63 reviews)
6,069

Pulseway overview

With Pulseway, you get full control of your entire IT environment at all times. From the palm of your hand you can fix issue as soon as they come up. Even better you can automate tasks so that issues don't arise in the first place.

Pulseway offers real-time overview and control of all your Windows, Linux and Mac servers or workstations. Additionally you can monitor and manage any application by customising Pulseway to your own liking with the REST or Cloud API.

Designed for system administrators, IT departments and MSP's, Pulseway allows you to do your job from anywhere using your smartphone or table.

Over 3,900 customers worldwide use Pulseway every day to pro-actively manage their own and their customers IT infrastructure.

Pulseway Products:
• RMM (Remote Monitoring and Management)
• PSA (Business Management Software)
• Antivirus and Endpoint Protection
• NOC
www.pulseway.com

Pricing

Starting from
$1.35/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 6 other markets, Europe, Germany, Japan, Latin America, Mexico, United Kingdom

Supported languages

English
Pulseway screenshot: Any DevicePulseway - Remote Monitoring and Management (RMM) SoftwarePulseway screenshot: IT management from phonePulseway screenshot: Network Discovery and Mass DeploymentPulseway screenshot: Monitor and Manage your IT from your mobile devicePulseway screenshot: Manage your IT systems from your mobile devicePulseway screenshot: IT management from tabletPulseway screenshot: Manage systems from iPadPulseway screenshot: Monitor everything from your tabletPulseway screenshot: Raspberry PiPulseway screenshot: IT management from any browserPulseway screenshot: Run commands in Terminal with iPadPulseway screenshot: Backup straight from your PhonePulseway - Mobile Remote Monitoring and Management SoftwarePulseway - Remote DesktopPulseway - Manage Active Directory

Pulseway reviews

Value for money
Features
Ease of use
Customer support
  4.7
  4.6
  4.8
  4.7
Ed Bosteter

Pulseway is the absolute best monitoring solution out there!

Used daily for 1-2 years
Reviewed 2017-07-28
Review Source

I began using Pulseway as PcMonitor a few years ago. I had been using another product that was hard to configure and prone to so many false alarms it was useless. Then I found Pulseway and the whole game changed. Pulseway is priced fairly – my previous solution was SO expensive and the support spotty. The Pulseway software is easy to configure and can be accessed securely from pc or smartphone. Critical functions like restarting services , rebooting machines and even access to a command line can be done remotely. I get the right warnings directly to my phone or desktop wherever I am. I was on the beach in Maui over Christmas and one of my servers had a problem with a service that needed to be restarted – with other monitoring products I would have had to go back to my room, start up my laptop, hope to get wifi and vpn connection and RDP directly to the problem machine. Pulseway allowed me to clear the alert, check the status of the server and restart the service (Apache Tomcat) from my chair on the beach and not miss a minute of my children’s surfing lesson. Our organization has embraced this software. I recommended this to a colleague who had a critical scheduling server running multiple tasks via task scheduler. Due to service account limitations the server would log out the account every weekend. My colleague installed Pulseway and was able to keep the server signed in while we pursued a permanent solution and now has multiple servers on his own account.

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Raymond McGowan

We are an IT consulting firm and find the Pulseway system essential to our day to day operations

Used daily for 2+ years
Reviewed 2017-06-27
Review Source: Capterra

We are able to better service and respond to events at our clients. We service over 100 client sites to include workstations, Servers, NAS etc. This product gives use the capability to handle and monitor almost all system/network operations.We have been using this product for the past several years and find that we rely on it more and more each year. Out techs can check client workstations and servers at a glance. We are able to troubleshoot our clients issues instantly which helps keep costs down and clients very happy. This is a very affordable product with great flexibility and power to aid in IT operations. I would highly recommend it to other IT professionals.

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Achilles Boursianis

Pulseway is a professional tool that simplifies the administrator's work

Used daily for 2+ years
Reviewed 2017-10-31
Review Source

Pulseway has many advantages. Firstly, it gives you the ability to administer your systems (servers, computers, etc) remotely, by including many features (command prompt, windows update, antivirus update, etc.). Secondly, it allows you to schedule jobs (e.g. windows update) or to execute tasks for all of your systems.

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Morné Botha

Monitoring and Management - anytime, anywhere!

Reviewed 2015-05-22
Review Source

Having been in various IT related industries throughout my career I've used a variety of solutions similar to Pulseway. None have made attending to any alerts or issues throughout the infrastructure this quick and easy. Offering a single pane of glass for your entire infrastructure, you get the information you need, in a format that's efficient, and can attend to issues from your phone! Yes you can install a SSH and RDP client on your phone and launch browsers, but every one of these methods wastes precious minutes as you scramble to open everything needed to attend to a critical issue. With Pulseway, this is no longer any concern!Most importantly - getting to work quicker. With direct integration with various services used throughout your environment, Pulseway offers immediate access to resolving issues, without the need to hop between different management interfaces, control panels or other systems. Consistent interfaces throughout their applications, be it the web interface, Windows or mobile apps. A passionate and amazing vendor - suggestions are taken seriously and these guys genuinely take to heart any feedback you give them. Constant improvements - they are always working towards improving their product and adding new features.

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Steve Maldavir

The best remote management tool I’ve ever used.

Used daily for 2+ years
Reviewed 2017-12-22
Review Source

Pulseway allows me to manage servers and workstations remotely with ease. The mobile app has saved me from trips on site nearly daily. The Pulseway team is constantly adding new features and the support folks are very responsive and thoroughly knowledgeable of their product. I don’t know how I got through my first 20 years in IT without it.

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Pulseway pricing

Starting from
$1.35/month
Pricing options
Free trial
Subscription
View Pricing Plans

Every plan has a 14-day-trial available, there's no risk, no obligation, and no credit card required.

• Monthly pay as you go and annual pricing available

Pulseway features

API
Activity Tracking
Applications Management
Auditing
Monitoring
Real Time Data
Real Time Monitoring
Real Time Reporting

Access Control (62 other apps)
Activity Dashboard (88 other apps)
Application Integration (60 other apps)
Automatic Notifications (90 other apps)
Collaboration Tools (45 other apps)
Data Import/Export (62 other apps)
Drag & Drop Interface (77 other apps)
Projections (57 other apps)
SSL Security (65 other apps)
Third Party Integration (91 other apps)
User Activity Monitoring (48 other apps)
Workflow Management (61 other apps)

GetApp Analysis

A mobile management solution for IT teams, Pulseway is a cloud-based remote monitoring app that allows IT professionals to take control of their Windows, Mac, and Linux systems from their mobile device. It enables you to manage running processes, restart systems, issue commands, install critical updates, enable/disable accounts, and reset passwords without the need to travel on site. With Pulseway, you’re free to leave the office anytime.

The app sends out alerts and notifications whenever critical issues arise. Additionally, you can take immediate action straight from the app, keeping you on top of things no matter where you are. To ensure your servers and applications are always in excellent shape, Pulseway provides a consolidated view of your IT environment, real-time statuses of all your systems and resources, how your networks are performing, and which users are logged in, among other things.


What is Pulseway?

Used by more than 400 large enterprises and around 300,000 users in more than 100 countries worldwide, Pulseway is a productivity app for the IT professional who’s always on the go. It allows you to remotely monitor, control, and manage your IT assets from a smartphone or tablet without any additional remote control application or connectivity protocol. It supports system management sharing among teams and offers read-only access to customers monitoring your progress.

Pulseway monitors all system types: Windows, Mac, Linux, Active Directory, Exchange, Hyper-V, VMware, SQL Server, Windows Server Backup, ESET Remote Administrator, XenServer, StorageCraft ShadowProtect, IIS, .NET and Java applications, SCOM, Amazon and Azure services, and SNMP-enabled devices. Pulseway’s REST API and Cloud API can also be used to monitor your applications.


Who is Pulseway for?

  • Experience level: Beginner to advanced
  • Industry: Businesses with departments managing IT servers, workstations, and applications
  • Business size: Small businesses to large organizations
  • Departments/roles: IT operations manager, IT professionals, server administrators, managed service providers, DevOps, app developers
  • Budget/point: Starts at $1.34 per monitored system per month
  • Example customers: Siemens, University of Auckland Business School, Schema Networks, Beerepoot Automatisering, Caritas, Dell, and Louis Vuitton

Main features

Remote Monitoring

It's important for IT professionals to immediately know when the systems they’re managing experience any issues. The problem is they can’t possibly be tied to their desks all the time. Pulseway tackles this issue through a remote monitoring app you can take with you wherever you go and use whenever you’re connected to the Internet.

It lets you monitor everything in real time – servers, workstations, applications, updates, system resources, hardware sensors, websites, and SSL certification expiration – from a mobile app dashboard that’s easy to use. You can shut down applications, restart processes, enter maintenance mode, schedule tasks, run PowerShell commands, lock workstations, uninstall software, browse local files, read event logs, and chat with users. Anything you can do while on site, you can do in an offsite location with Pulseway.

Pulseway can be set up within minutes. Download the appropriate agent in the system you want to monitor, enter your account credentials, validate your account, save the configuration, and start the Pulseway service.

Security, Encryption, and Restrictions

Pulseway implements multiple security controls to ensure the privacy of your data and that your infrastructure is inaccessible to unauthorized users. Aside from two-step authentication, all communication is fully encrypted based on AES session encoding and RSA public/private key exchange.

Restrictions for each mobile device can be implemented by setting up device access rules. Commands issued from a mobile device can be limited, and specific mobile devices can totally be denied access. Notifications are sent to you for each device added to the account, and for newer iOS devices, you can enable fingerprint authentication and create an access PIN through Touch ID. Pulseway also logs every command sent from a mobile device.

Alerts and Notifications

Pulseway comes with out-of-the-box notifications that are divided into 10 different category settings: status, performance, process, ping, storage, event log, hardware sensor, performance counter, server module, and service. You only need to enable them from the Notifications tab of the Pulseway manager installed in your system.

For notifications not included in the list of preconfigured ones, custom alerts can be specified. Priority levels – critical, automatic, elevated, normal, and low – can also be assigned to notifications. Depending on your account’s configuration, notifications are pushed to your mobile device or sent as email messages.

Application Monitoring and Management

To remotely monitor and manage your cloud applications and services with Pulseway, the Cloud API for.NET and Java platforms are directly implemented in your app or service through a few lines of code - no software installation is required. Once set up, you’re ready to send commands, receive real-time runtime data, and modify runtime parameters from your tablet or smartphone.

For information you can’t immediately access because you’re not in front of your computer, the Cloud API can be used to fetch the information you need from the server, such as the number of products sold for the day. Notifications can be sent to all registered mobile devices, and the alerts pushed to your phone can also contain commands to be run when triggered.

Reports and Analytics

Pulseway reports provide actionable insights into the systems you’re monitoring. They contain values that are critical to fully understand the overall health of your IT stack and then take immediate action so issues don’t escalate into full-blown problems. Report types include average CPU usage, memory usage, and installed software.

System logs can also be forwarded, and you can choose to receive statuses on processor usage, disk space usage, network speed, the number of users logged in, ping round-trip time, and ping responses. Audit reports, which can be sent to you via email, include system details, BIOS information, operating system details, and IPv4 and IPv6 addresses.


Integrations

Pulseway integrates with the following applications: Rackspace, PagerDuty, Autotask, Zendesk, StorageCraft ShadowProtect, and ESET Remote Administrator. Pulseway's Cloud and REST APIs can be used to monitor applications and various other systems.


Pricing

There are two ways to implement Pulseway: SaaS and on premise. For SaaS-based deployment, the Professional plan costs $1.34 per system per month for a minimum of three monitored systems. Professional comes in at $1.74 per system per month for 50+ systems.

If you’d rather host Pulseway in your own servers, Enterprise supports a minimum of 100 systems at $1.20 per system per month. Enterprise Plus, which covers a minimum of 1,000 systems per server instance, costs $1.04 per system per month.

Plans are on a yearly subscription basis. A 30-day free trial is available for each.


Bottom line

  • Monitor all your systems (e.g., servers, workstations, hardware resources, and applications) from any tablet or smartphone
  • Execute commands to fix problems, even while miles away from your systems
  • Secure access even without VPN or remote connections
  • Customizable notifications so your phone doesn’t bug you with non-actionable alerts
  • Can be downloaded on Android, iOS, and Windows Phone devices

Additional information for Pulseway

Key features of Pulseway

  • Monitor and Manage IT Systems
  • Application Monitoring and Management
  • Remote Desktop (Remote Access)
  • Active Directory
  • System Center Operations Manager
  • Hyper-V
  • Internet Information Services
  • VMware
  • SQL Server
  • Windows Server Backup
  • ESET Remote Administrator
  • XenServer
  • StorageCraft ShadowProtect
  • SNMP
  • Amazon
  • Azure
  • Reports
  • Multi-Account Management
  • Audit
  • Exchange
  • Updates in real-time
  • Monitor Uptime
  • Automate Everything
  • Advanced Automation
  • Custom Reports
  • White Labeling
View All Features

Benefits

Pulseway delivers a powerful real-time remote monitoring and management (RMM) platform that allows you to do your job from anywhere using any device.

Complete IT Automation:
• Automate your daily tasks and schedule for them to be executed.

Simple to setup and use:
• With Pulseway you can get up and running in less than 5 minutes.
• Network discovery allows you to discover your entire network in minutes and deploy preconfigured agents in one go.
• An out of the box solution that is ready to use within minutes.

Work from anywhere:
• Pulseway's native mobile apps allow you to do your job and fix issues on the go.
• Alternatively you can work from Pulseway's HTML5 Web App (Works with every browser).

Remote Control Desktop:
• Connect to any Windows machine and control it as if you were sitting in front of it.
• Additionally you can connect to any active remote session to assist the user.

All-in-one dashboard:
• Pulseway offers a dashboard for a complete overview for all your monitored IT systems.
• View current status of your IT environment and remote access to fix issues or assist users.

Pay as you go licensing model:
• No contracts or hidden fees.
• Only pay for what you use.