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Pulseway Pricing, Features, Reviews and Alternatives
Pulseway product overview
Key benefits of using Pulseway
Work from anywhere, on any device, with instant and powerful access to the functions that matter most. Pulseway's native Mobile Apps (Android & iOS) were built from the ground up to give you full control of all your critical IT systems.
**ASSET DISCOVERY**
Easy to use Network Discovery and Deployment engine allows instant productivity straight out of the box. With no on-boarding or training required to get you up and running. In minutes, you can quickly and effortlessly see all the IT endpoints and then mass deploy the Pulseway solution with pre-configured policies built-in.
**AUTOMATION**
Get more done by doing less, with Pulseway's easy-to-use Automation engine you can complete repetitive tasks & automatic fixes by enabling Tasks to be executed by rules and schedules defined by you.
**PATCHING**
Patch Management is one of the most critical and complex processes managed by IT. The sheer volume of patches combined with the growing number of endpoints that IT is responsible for makes patch management a tremendous undertaking. Pulseway's Patch Management Software is designed to make your job easier by automatically patching OS and a vast list of 3rd Party Applications.
**ENDPOINT PROTECTION**
Pulseway ensures that all your IT systems are fully protected at all times. Centrally manage, monitor, configure and deploy Pulseway Antivirus across your IT systems in minutes.
**NETWORK MONITORING**
Pulseway’s Network Monitoring software gives you total visibility across your network. Automatic discovery and diagramming, makes managing your network simple, intuitive and efficient. The Auto-generated topology map provides a comprehensive view of your network, while simple interface makes it easy to read and interpret network diagrams.
**CUSTOM REPORTING**
You can now leverage the power of data to showcase to your customers or to your organization the health of all systems, patch compliance, asset summary and much more.
**BACKUP**
Pulseway's Cloud Backup software delivers a clean and easy to use interface that will let you check backup statuses, calculate backup health score, schedule backup jobs, and recover data — for physical and virtual servers, workstations and documents.
**ENDPOINT PROTECTION**
Pulseway ensures that all your IT systems are fully protected at all times. Centrally manage, monitor, configure and deploy Pulseway Antivirus across your IT systems in minutes.
Typical customers
Platforms supported
Support options
Training options
Pulseway pricing information
Value for money
4.7
/5
168
Starting from
20
Per month
Other
Value for money contenders
Pulseway features
Functionality
4.5
/5
168
Total features
160
19 categories
Functionality contenders
Pulseway users reviews
Overall Rating
4.7
/5
168
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.15/10
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GONZALO M.
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Steve G.
Jim V.
RT
Ronan T.
CP
Colter P.
LM
Lars M.
Overall rating contenders
Corey J.
Verified reviewer
Furniture, 201-500 employees
Used daily for 6-12 months
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We transitioned from Labtech automate to pulseway and it's been remarkably simple to switch. The cost savings and what I find to be superior scripting automation has made pulseway my favorite RMM to date.
Cost Ability to Deploy from local servers Remote Powershell/Command Prompt is a life saver The scheduled execution of Powershell/Batch Scripts Easily control windows updates
No remote access for Mac OS The biggest con is that functions are split between the web interface, the Pulseway Remote Desktop app, and the Pulseway dashboard app, for example, you can only chat a user from the web interface and not directly from the remote desktop application, or you can only configure the customers pulseway monitor configuration from the Dashboard application.
Paul L.
Computer & Network Security, 1-10 employees
Used daily for 1-2 years
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Pulseway is a great RMM tool, and with the introduction of third party patch management I think they have the opportunity to become one of the best platforms on the market in features, ease of use and cost. Support requests were generally answered quickly, the setup and deployment was easy and the use of the platform was easy to learn. This is a great platform.
This RMM platform is incredibly easy to use and setup. Offering silent install of the agent, the ability to lock out the agent from users making changes and from our experience it used little system resources. The RMM comes with it's own integrated remote access tool which allows for seamless remote connection to client endpoints, as well as integrated remote command line tools and remote Powershell...
Third party patch management is just now being rolled out for Pulseway, a feature that many other RMM platforms we reviewed already had in place. We had to use a third party patch management platform to manage non-Microsoft patches. The antivirus integration (for Webroot) doesn't allow management from the dashboard - if you want to add sites or configure policies you have to connect to the Webroot...
Rex S.
Verified reviewer
Computer & Network Security, 1-10 employees
Used daily for 1-2 years
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For the price, you have workarounds. It does havea learning curve, and will take you time to get used to the way Pulseway does things. Sometimes its seems wacky the way things work. They offer decent support and most questions get resolved. Good think is they are always fixing issues, and updating the features. Saving money with Pulseway was our draw to it. Very happy with the way it offers many of the features in solutions costing 5 times the price. No commitment, no contract pricing let us play with it and decide without worry. Enjoy the professional layout.
It does take time to learn. It has many features, many modules and lots to offer. The price is the draw to Pulseway, as it is much cheaper than the leader in the RMM and MSP industry. They offer full managed support for servers, which if your an MSP, you will see the value there. The cost per server is low enough to make it profitable and give you access to network and server engineers at a low cost. The sales and marketing feature has lots of potential. The dashboard feature for systems is one the best.
Workflow and process flow is confusing. Needs a better one dashboard solution for everything and not having to jump to differnet modules. The integrated help desk, has issues and needs better integration with the RMM. Overall it needs a better workflow process.
Trenton T.
Information Technology and Services, 1-10 employees
Used daily for 2+ years
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Used the product for years on the Pro version, until I was forced into a non-optional upgrade to the Teams plan. The forced transition process could not have been more poorly planned on the part of Pulseway, and burned me bad enough that I migrated all of my endpoints to a different product. If you start out on the Teams plan perhaps you'll have a better result, just pray that they don't decide to forcibly change you to something new or different a few years down the line.
Custom scripts, cross-platform compatibility, custom alerts
Core Pulseway software is excellent and reliable. Some of the peripheral things are less than stellar. The AV integration feels just a bit janky (Kaspersky in particular), and difficult to deploy custom whitelists and exclusions that work.
Dominic R.
Information Technology and Services, 1-10 employees
Used daily for 1-2 years
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All tickets or issues i had with the software were fixed in a timely manner. Pulseway has also been adding features at a steady rate.
The interface is very intuitive and customizable. It was also very easy to setup, not like other RMMs.
I used to not like that the PSA would not talk to the RMM. However slowly that has been integrated.
Pulseway FAQs and common questions
Q. What type of pricing plans does Pulseway offer?
Pulseway has the following pricing plans:
Starting from: $20.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of Pulseway?
Pulseway has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Pulseway support?
Pulseway supports the following languages:
English, German
Q. Does Pulseway support mobile devices?
Pulseway supports the following devices:
Android, iPad, iPhone
Q. Does Pulseway offer an API?
Yes, Pulseway has an API available for use.
Q. What other apps does Pulseway integrate with?
Pulseway integrates with the following applications:
Unitrends MSP, Bitdefender GravityZone, IT Glue, Slack, PagerDuty, ConnectWise Manage, Webroot Business Endpoint Protection, Autotask PSA, Xero, Zendesk
Q. What level of support does Pulseway offer?
Pulseway offers the following support options:
Knowledge Base, Chat, Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep)
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