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Pulseway
All-in-one remote IT monitoring and management platform.
Price starts from
67
Per month
Usage Based
Pulseway is a powerful IT management platform that monitors and manages Windows, Linux, Mac, SNMP devices and applications. Used by over 6,000 businesses worldwide to streamline their IT operations and decrease downtime.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.7
/5
303
Starting from
67
Per month
Usage Based
Value for money contenders
Functionality
4.5
/5
303
Total features
162
21 categories
Functionality contenders
Overall Rating
4.7
/5
303
Positive reviews
96
%
224
68
9
1
1
Overall rating contenders
Ed B.
Staffing and Recruiting, 1,001-5,000 employees
Used daily for 1-2 years
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I began using Pulseway as PcMonitor a few years ago. I had been using another product that was hard to configure and prone to so many false alarms it was useless. Then I found Pulseway and the whole game changed. Pulseway is priced fairly – my previous solution was SO expensive and the support spotty. The Pulseway software is easy to configure and can be accessed securely from pc or smartphone. Critical...
I have yet to find a serious downside to this product. It is truly amazing and just works well. Well worth the low cost.
Rick S.
Information Technology and Services, self-employed
Used daily for 2+ years
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I have been very pleased with my experience with Pulseway, Each of the reps in charge of my account have been top notch and have gone out of their way to be friendly and very helpful and Especially Ross who has made every effort to understand the needs of my company and how a one man operation needs to do business.
The ability to easily keep track of all of my customers computers and get alerts when there is a problem so I can be proactive in their support as well as Remote Desktop Access which works pretty good for both Windows and MacOS machines.
They don't yet have support for Linux Remote Desktop and that is really needed.
Hey Rick, Thanks for this awesome review. Really glad that you have been enjoying Pulseway thus far and super thankful for the feedback, which we will definitely take into consideration!
Roy C.
Information Technology and Services, 1-10 employees
Used daily for 1-2 years
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Good. It had truly helped mobile engineer like us to perform and monitor the devices.
Among all RMM tools, Pulsway would be the most mobile friendly app.
The PSA module has much to polish up. Much of the others had much integration and ticketing system.
Eric D.
Accounting, 11-50 employees
Used daily for 6-12 months
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[sensitive content hidden] has been great, she has been very helpful with understanding how to do certain things inside of the RMM, and i'm sure i'm not using it to it's full potential but i'm sure i'll get there eventually. Using the software is nice, the interface could be a bit better but it's usable and gets the job done.
I love that Pulseway is mobile first in design. I have used other RMM's like n-able (formally solarwinds) and their interface left a lot to be desired. I can be at home and monitoring my network from my phone instead of being at my computer.
It seems Documentation is lacking. While other RMM's have step by step tutorials hosted on their sites or youtube, trying to find information on how to do various things is lacking. My Support person [sensitive content hidden] is amazing, but I am the type of IT person who likes to dive into the deep end when it comes to learning software and tools that I have at my disposal, so I hate having to send her emails on how to do stuff, and when I have to send her a question she is nothing but helpful in this. The other thing I don't like is the up selling of other services offered by Pulseway\Kasaya, Let me know about it and let me decide if it's something i'm willing to bring to the partners attention, but that's not something that's inheritant to pulseway.
MOHAMAD A.
Newspapers, 11-50 employees
Used daily for 2+ years
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Pulseway has been a game-changer for managing our IT infrastructure remotely. It’s easy to set up, and the mobile app makes it incredibly convenient to stay on top of system alerts. The automation and integration features have significantly improved our efficiency. Overall, it’s a reliable and robust tool for IT management.
Pulseway excels in its ability to provide comprehensive remote monitoring and management capabilities. The intuitive mobile app is particularly useful, allowing for real-time monitoring and instant responses to alerts. The automation features save a considerable amount of time, and the software's integration with various platforms is seamless.
nothing really, everything worked fine for me never had major issues.
Pulseway has the following pricing plans:
Starting from: $67.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of Pulseway?
Pulseway has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Pulseway support?
Pulseway supports the following languages:
English, German
Q. Does Pulseway support mobile devices?
Pulseway supports the following devices:
Android, iPad, iPhone
Q. Does Pulseway offer an API?
Yes, Pulseway has an API available for use.
Q. What other apps does Pulseway integrate with?
Pulseway integrates with the following applications:
Unitrends MSP, Bitdefender GravityZone, IT Glue, Slack, PagerDuty, ConnectWise PSA, Webroot Business Endpoint Protection, Autotask PSA, Xero, Zendesk Suite
Q. What level of support does Pulseway offer?
Pulseway offers the following support options:
Knowledge Base, Chat, Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep)