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Pulseway

4.7
(181)

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All-in-one remote IT monitoring and management platform.

(45)

Pulseway Pricing, Features, Reviews and Alternatives

Pulseway FAQs

Q. What type of pricing plans does Pulseway offer?

Pulseway has the following pricing plans:
Starting from: $0.76/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of Pulseway?

Pulseway has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Pulseway support?

Pulseway supports the following languages:
English, German

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Q. Does Pulseway support mobile devices?

Pulseway supports the following devices:
Android, iPad, iPhone

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Q. Does Pulseway offer an API?

Yes, Pulseway has an API available for use.

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Q. What other apps does Pulseway integrate with?

Pulseway integrates with the following applications:
Unitrends MSP, Bitdefender GravityZone, IT Glue, Slack, PagerDuty, ConnectWise PSA, Webroot Business Endpoint Protection, Autotask PSA, Xero, Zendesk Suite

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Q. What level of support does Pulseway offer?

Pulseway offers the following support options:
Knowledge Base, Chat, Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep)

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Pulseway product overview

Price starts from

0.76

Per month

Flat Rate

What is Pulseway?

Pulseway is a powerful IT management platform that monitors and manages Windows, Linux, Mac, SNMP devices and applications. Used by over 6,000 businesses worldwide to streamline their IT operations and decrease downtime.

Key benefits of using Pulseway

**MOBILE-FIRST**
Work from anywhere, on any device, with instant and powerful access to the functions that matter most. Pulseway's native Mobile Apps (Android & iOS) were built from the ground up to give you full control of all your critical IT systems.

**ASSET DISCOVERY**
Easy to use Network Discovery and Deployment engine allows instant productivity straight out of the box. With no on-boarding or training required to get you up and running. In minutes, you can quickly and effortlessly see all the IT endpoints and then mass deploy the Pulseway solution with pre-configured policies built-in.

**AUTOMATION**
Get more done by doing less, with Pulseway's easy-to-use Automation engine you can complete repetitive tasks & automatic fixes by enabling Tasks to be executed by rules and schedules defined by you.

**PATCHING**
Patch Management is one of the most critical and complex processes managed by IT. The sheer volume of patches combined with the growing number of endpoints that IT is responsible for makes patch management a tremendous undertaking. Pulseway's Patch Management Software is designed to make your job easier by automatically patching OS and a vast list of 3rd Party Applications.

**ENDPOINT PROTECTION**
Pulseway ensures that all your IT systems are fully protected at all times. Centrally manage, monitor, configure and deploy Pulseway Antivirus across your IT systems in minutes.

**NETWORK MONITORING**
Pulseway’s Network Monitoring software gives you total visibility across your network. Automatic discovery and diagramming, makes managing your network simple, intuitive and efficient. The Auto-generated topology map provides a comprehensive view of your network, while simple interface makes it easy to read and interpret network diagrams.

**CUSTOM REPORTING**
You can now leverage the power of data to showcase to your customers or to your organization the health of all systems, patch compliance, asset summary and much more.

**BACKUP**
Pulseway's Cloud Backup software delivers a clean and easy to use interface that will let you check backup statuses, calculate backup health score, schedule backup jobs, and recover data — for physical and virtual servers, workstations and documents.

**ENDPOINT PROTECTION**
Pulseway ensures that all your IT systems are fully protected at all times. Centrally manage, monitor, configure and deploy Pulseway Antivirus across your IT systems in minutes.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Chat
Email/Help Desk
FAQs/Forum
Phone Support
24/7 (Live rep)

Training options

Live Online
Videos
Documentation
Webinars
In Person

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Pulseway pricing information

Value for money

4.7

/5

181

Starting from

0.76

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Pulseway features

Functionality

4.5

/5

181

Total features

165

20 categories

Most valued features by users

API
Third Party Integrations
Reporting/Analytics
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Reporting & Statistics
Data Import/Export

Functionality contenders

Pulseway users reviews

Overall Rating

4.7

/5

181

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.08/10
Rating distribution

5

4

3

2

1

132

43

4

1

1

Pros
Pulseway has THE best mobile RMM available, combined with their other services and add-on it makes for on of the best or the best MSP tools out there.
The scripting tools help me accomplish tasks effortlessly for tasks that are not built in to the system, which is rare. It is also a very versatile/customizable tool for monitoring and notifications.
Good monitoring tools and automation of tasks, good combination of features overall. Especially like having the PSA integration.
Cons
Difficult to uninstall sometimes. I am having trouble uninstalling from one particular PC.
The file transfer for remote control sessions is horrible. You can't sort or manage files, you can't type a directory path, you can't send directories.
I do miss grouping capabilities when working with antivirus menu.

Overall rating contenders

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Morné B.

Information Technology and Services,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Monitoring and Management - anytime, anywhere!

Reviewed 9 years ago

Having been in various IT related industries throughout my career I've used a variety of solutions similar to Pulseway. None have made attending to any alerts or issues throughout the infrastructure this quick and easy. Offering a single pane of glass for your entire infrastructure, you get the information you need, in a format that's efficient, and can attend to issues from your phone! Yes you can install a SSH and RDP client on your phone and launch browsers, but every one of these methods wastes precious minutes as you scramble to open everything needed to attend to a critical issue. With Pulseway, this is no longer any concern!

Pros

Most importantly - getting to work quicker. With direct integration with various services used throughout your environment, Pulseway offers immediate access to resolving issues, without the need to hop between different management interfaces, control panels or other systems. Consistent interfaces throughout their applications, be it the web interface, Windows or mobile apps. A passionate and amazing vendor - suggestions are taken seriously and these guys genuinely take to heart any feedback you give them. Constant improvements - they are always working towards improving their product and adding new features.

Cons

Nothing of importance - my last point noted with the Pros is the passion shown by the vendor - this nullifies any real shortcoming because every criticism/suggestion I've had has not only been attended to, but are slated for release with future updates!

DB
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Darius B.

Hospitality, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Pulseway life with and without it

Reviewed 5 years ago

System department uses this for monitoring and troubleshooting. Security department is using this to monitor all servers/workstations/firewalls Compliance department uses the this to monitor events Infrastructure uses this to monitor traffic and anything live changes

Pros

I can not picture working anywhere and not having Pulseway on my phone. There have been so many features added, that in the 10+ years I have been using it throughout the companies I have owed or worked for , that I have not been able to implement all of them. What is important to me I am able to have a life outside of work due to this tool. Simplifies my job, I able to asses what is critical and what...

Cons

Cons ... none. I can not say anything bad as they have adapted to everything I need I thrown at them no matter how small.

AR
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Verified reviewer

Telecommunications, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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If i could give negative stars, I would.

Reviewed 4 years ago

Our pulseway has been down for 2 weeks. Considering this is software that we use to run our entire business, I cant stress enough how much to not use this company. Support tickets ignored, unable to even log in due to an error in their systems. 2 weeks withodut access is enough to shut a place down....

Pros

When we were able to log in, it worked ok. The rules were relatively comprehensive.

Cons

Promised functionality never came, regular downtime and outages, poor performance.

PP
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Peter P.

Computer Software, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Pulseway controls the activities of my system and keeps me always informed.

Reviewed 4 years ago

All those moments in which we were slaves of our teams where our presence was necessary, with the acquisition of Pulseway has been forgotten, because with this excellent tool we can monitor and control all activities presented by the teams and servers of the company from any mobile device. There are many occasions that we have avoided major inconveniences to hardware and software for our sastifaccion.Me I like the particularity that this system has to be able to integrate amounts of third-party services, among which we can mention are Zandesk, Slack, Pagger Duty, etc, that can expand solutions that help to obtain greater value of infrastructure management services.

Pros

The installation of Pulseway in our equipment was very simple, we also delight with its user interface. This system has kept us aware of all the activity that can present our servers at all times, as we are always receiving notifications in advance, with this platform we have no problems in browsing files, operate maintenance windows, manage network connectivity and much more. We can monitor and control operating systems such as Windows, Linux and Mac, as well as any other applications if we use the monitoring API. It has a mobile application for IOS and Android devices, which means that we can track and manage all IT resources remotely, in the same way to advanced automation, so we do not have to spend a lot of time on routine tasks, copies security and security controls, etc.

Cons

Pulseway is a wonderful system, which means that it is difficult to find defects.

AR
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Adolf R.

Computer Software, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Pulseway effectively solves IT problems in the company.

Reviewed 4 years ago

This platform gives me great technological help in the administrative process of the entire IT system and departments of the company and also keeps me informed in real time of all the devices that are active.

Pros

Pulseway allows me to fully visualize the process of the operating system of the company that runs in IT, it is very significant for our organization to observe how the activity is presented on the network, the attention that deserves to be attentive to all the complexities and routines such as the verification of the temperature of the CPU, on the other hand we will always be aware of the activity that the system presents, since we will always be alerted at the time of any problem. A very important aspect of this platform is that it is not necessary to schedule IT tasks manually, because your system performs them automatically in the background.

Cons

I consider that Pulseway is a platform that presents very significant technological characteristics and properties, so I am very satisfied with the service it has provided me so far.

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