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ConnectWise Automate vs RG System Suite Comparison (2026)

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ConnectWise Automate logo

ConnectWise Automate

RG System Suite logo

RG System Suite

Overview

ConnectWise Automate is the only RMM platform in the industry developed by an MSP for MSPs to automate IT service delivery and drive revenue growth.

The RG System Suite platform is ideal for IT service providers who want to centralise, automate and secure infrastructure management

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

1.4

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

145

5

4

3

2

1

72

41

21

4

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
60%
would recommend this app

4.8

13

5

4

3

2

1

10

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

Pros

“Its automation, patch management, and endpoint monitoring features can significantly improve efficiency for IT teams and managed service providers. While the interface and learning curve can be challenging at first, the platform provides substantial value once properly configured and integrated into daily workflows.”
PP

Peter P.

Owner

“The platform helps reduce manual workload, improves operational efficiency, and provides strong visibility into system health across managed environments.”
PP

Peter P.

Owner

“A strong solution for its service providers looking for a comprehensive PSA tool especially when supported by proper training and process management.”
ML

Marsha L.

Manager

Pros

Not enoughreviews yet

Cons

“Due to the vast range of customization options, it can be overwhelming initially and may feel as though you are not getting full value for money until the tool has been fully learned and adopted.”
JF

Jake F.

Second line Sysadmin

“The support for Apple device has been lacking.”
Verified reviewer profile picture

Philippe C.

IT Director

“I also had a 3rd party work on it with us and they were having a hard time getting PowerShell commands to work most of the time.”
DE

David E.

CEO

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review5 years ago

Key features

  • Total features117
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Monitoring
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Annotations
  • Anti Spam
  • Anti Virus
  • Application Security
  • Archiving & Retention
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Automated Scheduling
  • Automatic Backup
  • Automatic Patch Deployment
  • Automatic Scans
  • Backup Log
  • Backup Scheduling
  • Backup and Recovery
  • Bandwidth Monitoring
  • Baseline Manager
  • Billing & Invoicing
  • CPU Monitoring
  • Capacity Management
  • Capacity Planning
  • Chat/Messaging
  • Client Portal
  • Cloud Backup
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Compression
  • Configuration Management
  • Continuous Backup
  • Contract/License Management
  • Cost Tracking
  • Credential Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customization
  • Dashboard
  • Data Management
  • Data Migration
  • Data Recovery
  • Data Replication
  • Data Security
  • Data Storage Management
  • Data Synchronization
  • Data Visualization
  • Deployment Management
  • Device Auto Discovery
  • Device Management
  • Disaster Recovery
  • Drag & Drop
  • Duplicate Detection
  • Email Alerts
  • Email Monitoring
  • Encryption
  • Endpoint Management
  • Event Logs
  • File Management
  • File Sharing
  • File Transfer
  • Firewalls
  • For MSPs
  • Help Desk Management
  • IP Address Monitoring
  • IT Asset Management
  • IT Asset Tracking
  • IT Incident Management
  • IT Reporting
  • Incident Management
  • Incremental Backup
  • Intrusion Detection System
  • Inventory Management
  • Issue Auditing
  • Issue Management
  • Knowledge Management
  • License Management
  • Local Server Options
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Device Management
  • Monitoring
  • Multi-Channel Communication
  • Multi-User Collaboration
  • Network Analysis
  • Network Monitoring
  • Network Security
  • Network Wide Management
  • Password Management
  • Patch Management
  • Performance Monitoring
  • Policy Management
  • Power Management
  • Predictive Analytics
  • Prioritization
  • Procurement Management
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Alerts
  • Release Management
  • Remediation Management
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Server Options
  • Remote Update/Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Role-Based Permissions
  • SSL Security
  • Scheduled/Automated Reports
  • Scheduling
  • Screen Sharing
  • Search
  • Search/Filter
  • Secure Data Storage
  • Security Management
  • Security Tools
  • Self Service Portal
  • Server Monitoring
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Service Reporting
  • Session Transfer
  • Software Management
  • Status Tracking
  • Summary Reports
  • Supplier Management
  • Support Ticket Management
  • Surveys & Feedback
  • Synchronization Scheduling
  • Task Scheduling
  • Third-Party Integrations
  • Threat Intelligence
  • Threat Response
  • Threshold Alerts
  • Ticket Management
  • Troubleshooting
  • Two-Factor Authentication
  • Unattended Access
  • Uptime Reporting
  • Usage Tracking/Analytics
  • User Management
  • VPN
  • Version Control
  • Virtual Machine Monitoring
  • Virtualization
  • Virus Definition Update
  • Vulnerability Scanning
  • Web Access/Restoration
  • Web Traffic Reporting
  • Total features115
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Monitoring
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Annotations
  • Anti Spam
  • Anti Virus
  • Application Security
  • Archiving & Retention
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Automated Scheduling
  • Automatic Backup
  • Automatic Patch Deployment
  • Automatic Scans
  • Backup Log
  • Backup Scheduling
  • Backup and Recovery
  • Bandwidth Monitoring
  • Baseline Manager
  • Billing & Invoicing
  • CPU Monitoring
  • Capacity Management
  • Capacity Planning
  • Chat/Messaging
  • Client Portal
  • Cloud Backup
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Compression
  • Configuration Management
  • Continuous Backup
  • Contract/License Management
  • Cost Tracking
  • Credential Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customization
  • Dashboard
  • Data Management
  • Data Migration
  • Data Recovery
  • Data Replication
  • Data Security
  • Data Storage Management
  • Data Synchronization
  • Data Visualization
  • Deployment Management
  • Device Auto Discovery
  • Device Management
  • Disaster Recovery
  • Drag & Drop
  • Duplicate Detection
  • Email Alerts
  • Email Monitoring
  • Encryption
  • Endpoint Management
  • Event Logs
  • File Management
  • File Sharing
  • File Transfer
  • Firewalls
  • For MSPs
  • Help Desk Management
  • IP Address Monitoring
  • IT Asset Management
  • IT Asset Tracking
  • IT Incident Management
  • IT Reporting
  • Incident Management
  • Incremental Backup
  • Intrusion Detection System
  • Inventory Management
  • Issue Auditing
  • Issue Management
  • Knowledge Management
  • License Management
  • Local Server Options
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Device Management
  • Monitoring
  • Multi-Channel Communication
  • Multi-User Collaboration
  • Network Analysis
  • Network Monitoring
  • Network Security
  • Network Wide Management
  • Password Management
  • Patch Management
  • Performance Monitoring
  • Policy Management
  • Power Management
  • Predictive Analytics
  • Prioritization
  • Procurement Management
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Alerts
  • Release Management
  • Remediation Management
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Server Options
  • Remote Update/Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Role-Based Permissions
  • SSL Security
  • Scheduled/Automated Reports
  • Scheduling
  • Screen Sharing
  • Search
  • Search/Filter
  • Secure Data Storage
  • Security Management
  • Security Tools
  • Self Service Portal
  • Server Monitoring
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Service Reporting
  • Session Transfer
  • Software Management
  • Status Tracking
  • Summary Reports
  • Supplier Management
  • Support Ticket Management
  • Surveys & Feedback
  • Synchronization Scheduling
  • Task Scheduling
  • Third-Party Integrations
  • Threat Intelligence
  • Threat Response
  • Threshold Alerts
  • Ticket Management
  • Troubleshooting
  • Two-Factor Authentication
  • Unattended Access
  • Uptime Reporting
  • Usage Tracking/Analytics
  • User Management
  • VPN
  • Version Control
  • Virtual Machine Monitoring
  • Virtualization
  • Virus Definition Update
  • Vulnerability Scanning
  • Web Access/Restoration
  • Web Traffic Reporting

Integrations

  • Total integrations4
  • Auvik
  • ConnectWise PSA
  • OpenText Core Endpoint Protection​
  • ScreenConnect
  • Total integrationsN/A
  • Auvik
  • ConnectWise PSA
  • OpenText Core Endpoint Protection​
  • ScreenConnect