Device42 vs netTerrain DCIM 

ServiceNow

Sunbird DCIM

ManageEngine OpManager Plus

Nlyte DCIM

RedBeam

SimplyDesk

Compare Device42 and netTerrain DCIM  based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

ServiceNow is an IT service application platform-as-a-service provider that offers a range of ITSM products to  automate & manage numerous IT enterprise services. ServiceNow can be used for cloud & virtualization lifecycle management, change orchestration, infrastructure discovery & IT governance.

SmartITSM

SmartITSM is a cloud-based help desk software that helps businesses handle ticketing processes, update calendar overviews, and create service catalogs on a unified platform.

Freshservice

Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release, and knowledge management tools.

Device42 is an IT infrastructure solution for the management of assets, devices, IP addresses, cabling, inter-dependencies, role-based access, auditing and more

Access Controls/Permissions

Alerts/Notifications

Application Management

Asset Lifecycle Management

Asset Tracking

Audit Management

Audit Trail

Capacity Management

Change Management

Change Planning

Charting

CMDB

Color Codes/Icons

Compliance Management

Compliance Tracking

Configuration Management

Contract/License Management

Cost Tracking

Customer Support

Dashboard

Data Import/Export

Data Mapping

Data Visualization

Dependency Tracking

Device Auto Discovery

Drag & Drop

Hierarchical Mapping

Impact Management

Inventory Management

Issue Auditing

IT Asset Management

IT Reporting

License Management

Location-Based Mapping

Maintenance Management

Maintenance Scheduling

Map Exporting

Monitoring

Multi-User Collaboration

Network Security

On-Demand Mapping

Patch Management

Performance Monitoring

Power Management

Procurement Management

Real-Time Data

Real-Time Monitoring

Real-Time Notifications

Relationship Mapping

Remote Access/Control

Reporting/Analytics

Requisition Management

Role-Based Permissions

Self-Updating Maps

Server Monitoring

Service Level Agreement (SLA) Management

SSL Security

Supplier Management

Tagging

Third-Party Integrations

Ticket Management

Uptime Reporting

Visual Discovery

Device42

Windows

Web-based

Linux

Free

Standard

Premium

Enterprise

CMDB Admin

We have created multiple integration with other tools that allow us to have IT information in one single place.

engineer

This particular tool proves to be highly beneficial when seeking to comprehend the intricate interdependencies between applications and servers.

One can effectively utilize a significant amount of information without necessitating the initial deployment of agents.

Sr. Program Manager

The operations support for the product is a simple process and ongoing support from the sales team is also good.   

We are looking forward to Device42 to continue to enhance the dashboards and advanced reporting tool.   

The present iteration of this program exhibits certain limitations.

Shipping Manager

I wish it was easier to build custom reporting, but at least the D42 support team is there to assist when I need it!

IT Support Supervisor 

Setting up the server and the scans, and it handles itself.  

At times it doesn’t know how to categorize some laptops.  

Data Center Engineer

Module patch panel design have to be re-build.

Director, IT

The software really struggles to know how to label a Surface Pro.

IT Infrastructure Specialist

System Architect 

Support is always available and very responsive.

Training and Learning Curve

Installation and Deployment

Reporting

Integrations

Scanning

Device Management

Pricing

Features

2-10

1000+

201-500

Freshworks

Sunbird DCIM is a cloud-based data center management system which helps facility managers with asset tracking and capacity monitoring. Key features include request management, environment monitoring, 3D visualization, business intelligence, and search functionality.

PRTG

PRTG monitors your network 24/7 to timely alert you to issues before they become emergencies.

Monitor all the systems, devices, traffic, and applications in your IT infrastructure.

Everything is included with PRTG; there is no need for additional plugins or downloads.

PRTG is a powerful and easy!

ManageEngine OpManager

OpManager is an easy-to-use network management product that offers a single console solution to manage the complete IT network of any organization.

netTerrain DCIM is a data center infrastructure management solution for visually tracking & reporting on data center space, power, and cabling environments

Device42 vs netTerrain DCIM Comparison (2026)

Device42

netTerrain DCIM

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives