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JumpCloud vs ConnectWise SIEM Comparison (2026)

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Good recommendations?

JumpCloud logo

JumpCloud

ConnectWise SIEM logo

ConnectWise SIEM

Overview

Cloud-based unified identity, device, and access management platform for SMBs and MSPs, offering SSO, MFA, and directory services.

ConnectWise SIEM is a threat detection and response management software designed to help enterprises create, launch, and manage cybersecurity programs. The platform enables organizations to identify potential threats and malicious activities across networks & connected devices via a unified portal.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

3

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

294

5

4

3

2

1

203

78

12

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

4.5

54

5

4

3

2

1

35

13

5

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

Pros

“JumpCloud helped us centralize identity and access management by bringing user authentication, device management, SSO, and security controls into one platform.”
Verified reviewer profile picture

Sunandan G.

DevOps Engineer

“The interface is intuitive, and features like single sign-on, password management, and remote device management have improved operational efficiency. While there are some areas that could be improved, such as Linux disk encryption support and the initial learning curve for advanced configurations, the platform is reliable, secure, and offers good value for organizations managing a diverse IT environment.”
Verified reviewer profile picture

Vivek P.

System Administrator

“Feature Gating & Scaling Costs: While lower tiers have transparent pricing, critical advanced features like Zero Trust Conditional Access and SaaS License Management are locked behind their most expensive "Platform Prime" tier. ”
Verified reviewer profile picture

Deepak b.

Pre Sales - Tech Consultant

Pros

“ConnectWise Siem does a good job at filling the requirement that many compliance frameworks call for for event logging, escalation, firewall change logs - but apart from that it offers very little utility.”
MR

Michael R.

Systems Engineer

“The "Perchybana" Learning Curve, Granularity and Access Control, Platform Performance & "Lags", Ticketing & Integration "Gaps", Log Retention & Export Limits”
vp

ville p.

Specialist

“By centralizing threat visibility, analysis, and real-time incident response, it helps to secure customer information and reduce risk exposure.”
ME

Morgan E.

Senior Information Technology Manager

Cons

“Clunky Admin Interface: Users frequently note that the admin console can be unintuitive at first, featuring a steep learning curve and requiring too many clicks for advanced policy settings. ”
Verified reviewer profile picture

Deepak b.

Pre Sales - Tech Consultant

“However, it's lack of native integration with MS/Azure in many ways prevents me from achieving levels of security I would like to achieve. Because of this, I have at times considered migrating from JC to Azure, Intune, and other mS products, but I have not - yet - in the hopes JC can solve these problems.”
MC

Mac C.

CISO

“Documentation occasionally lags behind feature releases, so you sometimes end up troubleshooting by trial and error.”
Verified reviewer profile picture

Emilia G.

IT Specialist

Cons

“The ConnectWise SIEM interface is a bit out of date and can be a bit difficult to navigate at times. ”
EP

Eli P.

Centralized Services Manager

“For example, it does connect to our 3rd party services and pulls out logs in however the alerts are about useless and several of the integrations are only half done.”
AB

Andrew B.

CxO

“Not thrilled with the onboarding process and the lack of linear progression through each task to ensure each tenant is fully operational before moving on to the next team. ”
MM

Myriam M.

Director of Services

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features153
  • API
  • Access Certification
  • Access Control
  • Access Controls/Permissions
  • Access Management
  • Active Directory Integration
  • Activity Dashboard
  • Activity Monitoring
  • Activity Tracking
  • Administrative Reporting
  • Alerts/Notifications
  • Anomaly/Malware Detection
  • App Management
  • Application Access Control
  • Application Management
  • Application Security
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Authentication
  • Automated Scheduling
  • Automatic Backup
  • Automatic Patch Deployment
  • Automatic Scans
  • Automatic User/Device Recognition
  • BYOD Management
  • Backup and Recovery
  • Billing & Invoicing
  • CRM
  • Chat/Messaging
  • Cloud Application Security
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Configuration Management
  • Continuous Monitoring
  • Contract/License Management
  • Credential Management
  • Customizable Reports
  • Customization
  • Dashboard
  • Data Management
  • Data Security
  • Data Storage Management
  • Data Synchronization
  • Data Verification
  • Data Visualization
  • Deployment Management
  • Diagnostic Tools
  • Disk Encryption
  • Employee Onboarding
  • Encrypted Password Storage
  • Encryption
  • Endpoint Management
  • Endpoint Protection
  • Enrollments/Onboarding
  • Event Analysis
  • Event Logs
  • File Sharing
  • File Storage
  • Firewalls
  • For MSPs
  • HIPAA Compliant
  • ISO Compliance
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Identity Federation
  • Incident Management
  • Intrusion Detection System
  • Inventory Management
  • Issue Auditing
  • Issue Management
  • Least Privilege
  • Lifecycle Management
  • Location Tracking
  • Log Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Mobile Content Management
  • Mobile Device Management
  • Monitoring
  • Multi-Factor Authentication
  • Multi-Language
  • Multiple User Accounts
  • Network Monitoring
  • Network Security
  • Network Wide Management
  • PCI Compliance
  • Password Management
  • Password Policies
  • Patch Management
  • Patch Prioritization
  • Patch Testing
  • Performance Metrics
  • Policy Creation
  • Policy Management
  • Privileged Account Management
  • Project Management
  • Push Notifications
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Alerts
  • Remediation Management
  • Remote Access & Monitoring
  • Remote Access Management
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Update/Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Alerts
  • SSL Security
  • Sarbanes-Oxley Compliance
  • Scheduling
  • Screen Sharing
  • Secure Data Storage
  • Secure Login
  • Secure Password Sharing
  • Security Auditing
  • Security Breach Monitoring
  • Security Management
  • Security Tools
  • Self Service Portal
  • Self-Service Access Request
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Session Recording
  • Single Sign On
  • Social Sign On
  • Software Management
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Synchronization Scheduling
  • Task Management
  • Third-Party Integrations
  • Threat Intelligence
  • Threat Response
  • Troubleshooting
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Unattended Access
  • User Activity Monitoring
  • User Management
  • User Provisioning
  • User Session Management
  • VPN
  • Video Conferencing
  • Video Support
  • Virtual Machine Monitoring
  • Visual Analytics
  • Vulnerability Management
  • Workflow Automation
  • Workflow Management
  • Total features37
  • API
  • Access Certification
  • Access Control
  • Access Controls/Permissions
  • Access Management
  • Active Directory Integration
  • Activity Dashboard
  • Activity Monitoring
  • Activity Tracking
  • Administrative Reporting
  • Alerts/Notifications
  • Anomaly/Malware Detection
  • App Management
  • Application Access Control
  • Application Management
  • Application Security
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Authentication
  • Automated Scheduling
  • Automatic Backup
  • Automatic Patch Deployment
  • Automatic Scans
  • Automatic User/Device Recognition
  • BYOD Management
  • Backup and Recovery
  • Billing & Invoicing
  • CRM
  • Chat/Messaging
  • Cloud Application Security
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Configuration Management
  • Continuous Monitoring
  • Contract/License Management
  • Credential Management
  • Customizable Reports
  • Customization
  • Dashboard
  • Data Management
  • Data Security
  • Data Storage Management
  • Data Synchronization
  • Data Verification
  • Data Visualization
  • Deployment Management
  • Diagnostic Tools
  • Disk Encryption
  • Employee Onboarding
  • Encrypted Password Storage
  • Encryption
  • Endpoint Management
  • Endpoint Protection
  • Enrollments/Onboarding
  • Event Analysis
  • Event Logs
  • File Sharing
  • File Storage
  • Firewalls
  • For MSPs
  • HIPAA Compliant
  • ISO Compliance
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Identity Federation
  • Incident Management
  • Intrusion Detection System
  • Inventory Management
  • Issue Auditing
  • Issue Management
  • Least Privilege
  • Lifecycle Management
  • Location Tracking
  • Log Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Mobile Content Management
  • Mobile Device Management
  • Monitoring
  • Multi-Factor Authentication
  • Multi-Language
  • Multiple User Accounts
  • Network Monitoring
  • Network Security
  • Network Wide Management
  • PCI Compliance
  • Password Management
  • Password Policies
  • Patch Management
  • Patch Prioritization
  • Patch Testing
  • Performance Metrics
  • Policy Creation
  • Policy Management
  • Privileged Account Management
  • Project Management
  • Push Notifications
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Alerts
  • Remediation Management
  • Remote Access & Monitoring
  • Remote Access Management
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Update/Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Alerts
  • SSL Security
  • Sarbanes-Oxley Compliance
  • Scheduling
  • Screen Sharing
  • Secure Data Storage
  • Secure Login
  • Secure Password Sharing
  • Security Auditing
  • Security Breach Monitoring
  • Security Management
  • Security Tools
  • Self Service Portal
  • Self-Service Access Request
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Session Recording
  • Single Sign On
  • Social Sign On
  • Software Management
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Synchronization Scheduling
  • Task Management
  • Third-Party Integrations
  • Threat Intelligence
  • Threat Response
  • Troubleshooting
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Unattended Access
  • User Activity Monitoring
  • User Management
  • User Provisioning
  • User Session Management
  • VPN
  • Video Conferencing
  • Video Support
  • Virtual Machine Monitoring
  • Visual Analytics
  • Vulnerability Management
  • Workflow Automation
  • Workflow Management

Integrations

  • Total integrations83
  • 1Password
  • AWS CloudTrail
  • AWS Identity and Access Management (IAM)
  • AWS Lambda
  • Activepieces
  • Adaptive from Workday
  • Agentforce
  • Asana
  • Atlas
  • Auth0
  • Azure Portal
  • Bitdefender GravityZone
  • Bitwarden
  • Blackbaud Enrollment Management System
  • Bob Finance
  • Carbon Black Cloud Workload
  • Chrome Enterprise
  • Cisco Meraki
  • Claude
  • Confluence
  • ConnectWise Automate
  • ConnectWise PSA
  • ConnectWise RMM
  • Coro
  • CrowdStrike Falcon Cloud Security
  • Databricks
  • Datadog
  • Datto RMM
  • Decisions
  • Elasticsearch
  • Elsevier Pure
  • Emburse Spend
  • ExpressVPN
  • Figma
  • FortiGate Next-Generation Firewall
  • Fraud Protection
  • Freshdesk
  • GitLab
  • GlobalProtect
  • GoTo Connect
  • Google Authenticator
  • Google Cloud Compute Engine
  • Google Workspace
  • HRIS by Tesera
  • HubSpot Sales Hub
  • IMS FCM
  • Iru
  • Jenkins
  • Jira
  • Kisi
  • KnowBe4 Security Awareness Training
  • LearnUpon
  • LogMeIn Resolve
  • Mailgun
  • ManageEngine Endpoint Central
  • Microsoft 365
  • Microsoft Entra ID
  • Microsoft Project Server Subscription Edition
  • Microsoft Sentinel
  • Microsoft Teams
  • Mindtickle
  • MongoDB Atlas
  • Nectar
  • Netskope One Platform
  • NuView
  • Okta
  • Omni
  • OpenText Core DNS Protection
  • OpenText Core Endpoint Protection​
  • OpsGenie
  • Outreach
  • Paycom
  • PowerCenter
  • ScreenConnect
  • SecurlyMDM
  • SentinelOne
  • SentinelOne Singularity Cloud Security
  • SentinelOne Singularity Endpoint
  • ServiceNow
  • Slack
  • Snowflake
  • Splunk Enterprise
  • Supabase
  • Tableau
  • Teleport
  • Terraform
  • Torii
  • Trellix Cloud Security
  • Twingate
  • Vanta
  • Voicegain Speech Analytics
  • Vonage Business Communications
  • Webex Suite
  • WoodWing Assets
  • WoodWing Studio
  • Workday HCM
  • Zoho CRM
  • Zoom Workplace
  • Zscaler Internet Access
  • Total integrations19
  • 1Password
  • AWS CloudTrail
  • AWS Identity and Access Management (IAM)
  • AWS Lambda
  • Activepieces
  • Adaptive from Workday
  • Agentforce
  • Asana
  • Atlas
  • Auth0
  • Azure Portal
  • Bitdefender GravityZone
  • Bitwarden
  • Blackbaud Enrollment Management System
  • Bob Finance
  • Carbon Black Cloud Workload
  • Chrome Enterprise
  • Cisco Meraki
  • Claude
  • Confluence
  • ConnectWise Automate
  • ConnectWise PSA
  • ConnectWise RMM
  • Coro
  • CrowdStrike Falcon Cloud Security
  • Databricks
  • Datadog
  • Datto RMM
  • Decisions
  • Elasticsearch
  • Elsevier Pure
  • Emburse Spend
  • ExpressVPN
  • Figma
  • FortiGate Next-Generation Firewall
  • Fraud Protection
  • Freshdesk
  • GitLab
  • GlobalProtect
  • GoTo Connect
  • Google Authenticator
  • Google Cloud Compute Engine
  • Google Workspace
  • HRIS by Tesera
  • HubSpot Sales Hub
  • IMS FCM
  • Iru
  • Jenkins
  • Jira
  • Kisi
  • KnowBe4 Security Awareness Training
  • LearnUpon
  • LogMeIn Resolve
  • Mailgun
  • ManageEngine Endpoint Central
  • Microsoft 365
  • Microsoft Entra ID
  • Microsoft Project Server Subscription Edition
  • Microsoft Sentinel
  • Microsoft Teams
  • Mindtickle
  • MongoDB Atlas
  • Nectar
  • Netskope One Platform
  • NuView
  • Okta
  • Omni
  • OpenText Core DNS Protection
  • OpenText Core Endpoint Protection​
  • OpsGenie
  • Outreach
  • Paycom
  • PowerCenter
  • ScreenConnect
  • SecurlyMDM
  • SentinelOne
  • SentinelOne Singularity Cloud Security
  • SentinelOne Singularity Endpoint
  • ServiceNow
  • Slack
  • Snowflake
  • Splunk Enterprise
  • Supabase
  • Tableau
  • Teleport
  • Terraform
  • Torii
  • Trellix Cloud Security
  • Twingate
  • Vanta
  • Voicegain Speech Analytics
  • Vonage Business Communications
  • Webex Suite
  • WoodWing Assets
  • WoodWing Studio
  • Workday HCM
  • Zoho CRM
  • Zoom Workplace
  • Zscaler Internet Access