LogMeIn Rescue vs NinjaOne

TeamViewer

ScreenConnect

Atera

N-central

UltraVNC

Datto RMM

Compare LogMeIn Rescue and NinjaOne based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

TeamViewer enables secure remote access, IT management, and AI-driven solutions, serving 630,000+ customers with 2.5B+ installations.

Ultra VNC is a remote access management software, which helps businesses establish remote connections and control devices to handle helpdesk, IT support services, and other operations. With remote frame buffer (RFB) protocol, users view and manage applications, interface, user access, and settings.

ScreenConnect is a help desk solution that allows businesses to detect and resolve customer queries through remote monitoring capabilities. Agents can prevent potential cyberthreats & protect data via features such as AES-256 encryption and two-factor authentication.

Rescue is a powerful, easy-to-use remote support solution for PC’s, Mac’s, mobile devices, and more.

Access Controls/Permissions

Activity Dashboard

Alerts/Escalation

Annotations

Asset Tracking

Automated Routing

Availability Management

Blended Call Center

Call Logging

Call Recording

Campaign Management

Change Management

Chat/Messaging

Collaboration Tools

Computer Telephony Integration

Configuration Management

Contract/License Management

Customizable Branding

Desktop/Browser Sharing

Diagnostic Tools

Electronic Signature

Email Management

Employee Activity Monitoring

File Sharing

File Transfer

Inbound Call Center

Incident Management

Interaction Tracking

Live Chat

Meeting Management

Mobile Screen Sharing

Multi-Channel Communication

Multi-Participant Screen Sharing

Predictive Dialer

Presenter Control Management

Problem Management

Project Management

Queue Management

Real Time Screen Sharing

Real-Time Chat

Real-time Consumer-facing Chat

Release Management

Remote Access/Control

Remote Support

Reporting/Analytics

Screen Capture

Screen Mirroring

Screen Recording

Screen Sharing

Self Service Portal

Session Recording

Session Transfer

Softphone

Surveys & Feedback

Targeted/Locked Screen Sharing

Task Management

Third-Party Integrations

Time Zone Tracking

Troubleshooting

Unattended Access

Video Chat

Video Conferencing

Video Support

LogMeIn Rescue

Android

Web-based

Windows

iPad

iPhone

Operations Manager

This program is very easy for our staff to use, and very easy for the customer to initiate a support session. The ability to transfer client sessions between Tech Support reps is great.

Nursing assistant 

This software is perfect because it is easy to use and offers IT support anytime of the day. This is reliable because there are times you forgot the so many logins you have.

Logmein is great and my users are very comfortable with this software.

Vice President Operations

Great app, helpful for remote IT troubleshooting, it has been quite easy to use.

IT Support Consultant

The recordings have at times been unreliable at times, which has meant we have lost data necessary to review cases.

It generates both emails with embedded links and session numbers to make access for customer easy. It is robust and reliable and rarely encounters issues.

Field IT Tech

Very good application, has everything I need to be able to help users remotely.

Server Administrator

Software is very reliable and easy to use. Works fine even with slow internet connection.

System Project Manager

Wish LMI vetted these groups more to stop giving their image a bad name.

Service Desk Analyst

Also, I enjoyed the simplicity of the session transfer, leaving notes for the next person to work on your case, integrations, and in general smooth performance.

IT Consultant

Works very well when ad hoc access required. Full feature set including file transfer and ability to remote control and configure certain elements of mobile phones.

Desktop tech

I used this software in its early inception and as it grew it just continued to get better.

Mobile Apllication Developer

With the LogMeIn Rescue platform, we can easily connect remotely with our customers all over the world within few seconds. It saves our time and money.

Website Manager

I'd go to say it's 100% one of the best remote support software money can buy.

Our Tech Support office has used LMI Rescue for around a decade, and it is one of the most valuable tools we rely on every single day.

Consultant senior en technologie de l'information

Secure chat is here and you can have multiple session at the same time and use integrated secure file transfert when needed. There are many connectors available ( servicenow. salesforce... ).

IT Manager

While most find these steps intuitive, some of my older clients find it difficult.

LogMeIn Rescue screenshot: Industry-leading security with advanced features like permission-based security and controls, PIN code validation and IP restrictions, data residency and storage customisation.

LogMeIn Rescue screenshot: Admin Center - manage everything from the one place, such as creating and assigning permissions, or creating and reviewing reports.

LogMeIn Rescue screenshot: Technician and admin management to securely manage your helpdesk - Create and assign administrators and technicians to specific groups, set up permissions at a granular level, and monitor techs in real time during a session.

LogMeIn Rescue screenshot: Mobile screen sharing so you can see exactly what they're seeing. Key mobile device diagnostics help you pinpoint the problem so you can guide the user through solutions.

LogMeIn Rescue screenshot: Brand customisation - personalise your customer support from your calling card and chat tool to the SDK and mobile support app experience.

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

A modern, secure, and fully-featured cloud RMM, Datto RMM helps manage the complexity & risks of supporting client endpoints. Intuitive and easy-to-use, Datto RMM helps MSPs keep their supported estate secure, patched, optimized, and running.

N-able N-central is an endpoint detection and response software designed to help managed service providers (MSPs) prevent, detect, respond to, and recover from threats.

Atera is a cloud and mobile-based IT management platform that combines RMM, helpdesk, and ticketing with AI to optimize organizational efficiency at scale.

NinjaOne simplifies IT for 35,000+ customers with one platform for endpoint management, autonomous patching, backup and remote access. 

Action Management

Active Directory Integration

Activity Monitoring

Activity Tracking

Alerts/Notifications

Analytics

Anti Virus

App Management

Application Management

Application Security

Approval Process Control

Archiving & Retention

Asset Discovery

Audit Management

Audit Trail

Authentication

Automated Scheduling

Automatic Backup

Automatic Patch Deployment

Automatic Scans

Availability Testing

Backup and Recovery

Backup Log

Backup Scheduling

Bandwidth Monitoring

Bare-Metal Restore

Behavioral Analytics

Billing & Invoicing

Bootable Media Creation

Client Portal

Cloud Backup

Compliance Tracking

Compression

Continuous Monitoring

CPU Monitoring

Credential Management

Customer Support

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Customization

Dashboard

Data Import/Export

Data Recovery

Data Replication

Data Security

Data Storage Management

Data Synchronization

Data Visualization

Deployment Management

Device Auto Discovery

Device Management

Differential Backup

Disk Image Creation

Document Storage

Documentation Management

Duplicate Detection

Email Alerts

Email Templates

Encryption

Endpoint Management

Endpoint Protection

Event Logs

File Encryption

File Management

File Sync

For MSPs

For the IT sector

For Websites

FTP Monitoring

Full Backup

Help Desk Management

HIPAA Compliant

NinjaOne

LogMeIn Rescue vs NinjaOne Comparison (2026)

LogMeIn Rescue vs NinjaOne Comparison (2026)

LogMeIn Rescue

NinjaOne

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives