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Lucidchart vs draw.io Comparison (2026)

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Lucidchart

draw.io

Overview

Create impressive organizational charts with Lucidchart's intuitive org chart software.

draw.io is a free diagramming application for creating and sharing diagrams within any web browser, with integration to G Suite/Google Drive & Dropbox

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.5

2.2K

1.3K

752

Value for money

Ease of use

Features

Customer support

81%

would recommend this app

4.6

773

469

270

Value for money

Ease of use

Features

Customer support

86%

would recommend this app

Pros

“Another feature we rely is the ability to connect diagrams with live Excel and Google sheet data, ensuring our network documentations and project dashboards always reflect the latest information.”

Stephen M.

Managing Director

“From process mapping, process optimising and training Lucid chart far outshines any other product in my opinion, simply because of its ease of use and ability to share completed maps and processes with your team.”

Garry B.

Area Manager- Senior Manager People Process and Preformance

“working with a group on a shared canvas during project sprints feels completely seamless , it handles multiple cursors , live edits and comment threads ,making it highly reliable daily driver for group work.”

Abdennour B.

Final Year Computer Science Engineering Student

Pros

“I use it at work for quick diagrams, network layouts and simple workflows, and it’s super fast to drag things around.”

Harshul S.

Senior. Technical Support Specialist for Network Operations

“A few features are hidden in menus and take time to find. When diagrams get big, it can lag a little or feel slow to move things around.”

Harshul S.

Senior. Technical Support Specialist for Network Operations

“It has a user-friendly interface that allows me to map the entire process flow quickly.”

Ketmanto W.

Application Support Engineer I

Cons

“Day-to-day diagramming is intuitive enough, but anything beyond that layering, data linking, conditional formatting took meaningful time to figure out, and not everyone had the bandwidth to get there. And on slower or shared network connections, which was a reality in some of our office setups, the tool could lag during live sessions, which was frustrating when working with someone in real time.”

Prashast S.

Customer Success

“For larger or more complex diagrams (such as detailed data flows or multi-system architectures), performance can occasionally slow down, making edits slightly less smooth.”

Annpurna S.

Marketing Data Ops Lead

“The ONLY thing that comes to mind that I don't like about Lucidchart is that sometimes when placing an arrow from one box to another, the arrow placement can be really finicky and sensitive.”

Tyra O.

People Operations Specialist II

Cons

“There are issues with Linux Lubuntu desktop apps where I can't reopen the Draw.io file based on its extension.”

Ketmanto W.

Application Support Engineer I

“I used to use LucidChart for my diagramming and it was not the most fun to use and did not have a local installation version.”

Bernie C.

CEO

“Export features could be better, and the interface can sometimes feel cluttered with too many options.”

Miroslav R.

Individual Contributer