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ManageEngine OpManager vs OpsGenie Comparison (2026)
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Good recommendations?
ManageEngine OpManager
4.6
(343)5
207
4
129
3
7
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
OpsGenie
4.6
(156)5
102
4
50
3
2
2
2
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
OpManager, world's first truly integrated network management software, monitors network performance along with physical & virtual server across multiple vendors
Opsgenie centralizes alerts from your monitoring, ticketing and ITSM tooling then dispatches them based on source, content and time to the folks who are on-call and ready to take action. Opsgenie provides teams with all the information needed to collaborate and troubleshoot during an incident.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.6
343
5
4
3
2
1
207
129
7
0
0
- Value for money
- Ease of use
- Features
- Customer support
91%
would recommend this app4.6
156
5
4
3
2
1
102
50
2
2
0
- Value for money
- Ease of use
- Features
- Customer support
86%
would recommend this appPros
“My overall experience with ManageEngine OpManager has been highly positive, providing a dependable and cost-effective infrastructure monitoring environment. Once the initial configurations and SNMP thresholds are dialed in, it acts as a stable and reliable platform for proactive fault detection.”
DR
Dhineshkumar R.
Devops and System Engineer
“What I liked most about ManageEngine OpManager is its excellent device management, proactive real-time performance tracking across networks, servers, VMs, applications.”
IN
Innocent N.
Network and Infrastructure
“The device management and asset visibility features are also helpful, allowing us to maintain an inventory of network devices and track their status from a single dashboard.”
Hafiz B.
Network Security Engineer
Pros
“An escalation mechanism that enables making automatic escalation calls to stakeholders allowed us to avoid human errors and to act where the on-call agent did not react.”
JK
Jarosław K.
Director of Support
“It managed to curb alert fatigue – but new users should investigate how it can support JSM – where the ecosystem is headed.”
Suman K.
Senior Data Specialist
“Notifications were fast, escalation rules were easy to adjust, and it integrated well with the systems we already used for monitoring gameplay stability.”
MR
Mathieu R.
Programmeur Jouabilité
Cons
“The least liked aspects of ManageEngine OpManager are its complex setup, limited cloud support, confusing pricing, and performance slowdowns on very large networks.”
WL
Wisani L.
Intern Training
“Some systems don't come with out-of-the-box solutions, the UI can feel laggy and slow at times, and configuring advanced reports is more complicated than it needs to be.”
AO
Anthony O.
Network Admin
“If I had to choose one con, it would be the on-going maintenance of detected systems where agents are or previously were installed, specifically in the case where a system has been renamed, it doesn't always clean up the old record in a timely manner, leaving duplicate entries for the same system.”
DH
Devon H.
System Engineer
Cons
“Opegenie's cost can be high for some small businesses and startups”
VJ
Vishal J.
Senior executive
“not native to atlassian, is not very well integrated”
Martynas S.
Operations manager
“There is no SLA Warning or breached graph on the application that is the only con that I've found on my side.”
VS
Vibhu S.
Analyst
- Vendor responds to reviews
- Last review14 days ago
- Vendor responds to reviews
- Last review24 days ago
Key features
- Total features136
- AI/Machine Learning
- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Monitoring
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Application Management
- Archiving & Retention
- Audit Trail
- Authentication
- Automated Scheduling
- Automatic Backup
- Automatic Configuration
- Backup and Recovery
- Bandwidth Monitoring
- Bug/Issue Capture
- CPU Monitoring
- Calendar Management
- Capacity Management
- Capacity Planning
- Change Management
- Charting
- Chat/Messaging
- Collaboration Tools
- Color Codes/Icons
- Communications Management
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Configuration Management
- Contact Management
- Continuous Monitoring
- Corrective and Preventive Actions (CAPA)
- Credential Management
- Customizable Dashboard
- Customizable Fields
- Customizable Reports
- DDoS Protection
- Dashboard
- Dashboard Creation
- Data Extraction
- Data Import/Export
- Data Mapping
- Data Storage Management
- Data Visualization
- Database Support
- Dependency Tracking
- Desktop/Application Virtualization
- Device Auto Discovery
- Diagnostic Tools
- Disaster Recovery
- Downtime Tracking
- Drag & Drop
- Email Alerts
- Email Management
- Event Logs
- Event Tracking
- Event Triggered Actions
- FTP Monitoring
- File Management
- File Sharing
- HIPAA Compliant
- Health Monitoring
- Hierarchical Mapping
- Historical Trend Analysis
- IP Address Monitoring
- IT Incident Management
- IT Monitoring
- IT Reporting
- Incident Management
- Incident Mapping
- Incident Reporting
- Inventory Management
- Issue Auditing
- Issue Management
- Issue Tracking
- KPI Monitoring
- Load Balancing
- Location-Based Mapping
- Mail Server Monitoring
- Maintenance Scheduling
- Map Exporting
- Mobile Access
- Mobile Alerts
- Mobile Network Troubleshooting
- Monitoring
- Multi-Channel Communication
- Multi-Device Support
- Multi-Location Monitoring
- Multi-User Collaboration
- Network Analysis
- Network Mapping
- Network Monitoring
- Network Resource Management
- On Call Scheduling
- On-Demand Mapping
- Performance Management
- Performance Metrics
- Performance Monitoring
- Policy Management
- Predictive Analytics
- Prioritization
- Problem Management
- Push Notifications
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Relationship Mapping
- Remediation Management
- Reminders
- Remote Access/Control
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Risk Alerts
- Role-Based Permissions
- Root Cause Analysis
- SSL Security
- Scenario Planning
- Schedulers
- Scheduling
- Search/Filter
- Secure Data Storage
- Secure Login
- Security Management
- Security Tools
- Self-Updating Maps
- Server Monitoring
- Service Catalog
- Service Level Agreement (SLA) Management
- Simple Network Management Protocol (SNMP)
- Single Sign On
- Status Tracking
- Team Calendars
- Templates
- Third-Party Integration
- Third-Party Integrations
- Threshold Alerts
- Ticket Management
- Transaction Monitoring
- Trend Analysis
- Troubleshooting
- Two-Factor Authentication
- Uptime Reporting
- User Management
- Version Control
- Video Conferencing
- Virtual Machine Monitoring
- Virtual Machine Snapshots
- Virtualization
- Visual Analytics
- Visual Discovery
- Vulnerability Scanning
- Web Traffic Monitoring
- Web Traffic Reporting
- Workflow Automation
- Workflow Management
- Total features60
- AI/Machine Learning
- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Monitoring
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Application Management
- Archiving & Retention
- Audit Trail
- Authentication
- Automated Scheduling
- Automatic Backup
- Automatic Configuration
- Backup and Recovery
- Bandwidth Monitoring
- Bug/Issue Capture
- CPU Monitoring
- Calendar Management
- Capacity Management
- Capacity Planning
- Change Management
- Charting
- Chat/Messaging
- Collaboration Tools
- Color Codes/Icons
- Communications Management
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Configuration Management
- Contact Management
- Continuous Monitoring
- Corrective and Preventive Actions (CAPA)
- Credential Management
- Customizable Dashboard
- Customizable Fields
- Customizable Reports
- DDoS Protection
- Dashboard
- Dashboard Creation
- Data Extraction
- Data Import/Export
- Data Mapping
- Data Storage Management
- Data Visualization
- Database Support
- Dependency Tracking
- Desktop/Application Virtualization
- Device Auto Discovery
- Diagnostic Tools
- Disaster Recovery
- Downtime Tracking
- Drag & Drop
- Email Alerts
- Email Management
- Event Logs
- Event Tracking
- Event Triggered Actions
- FTP Monitoring
- File Management
- File Sharing
- HIPAA Compliant
- Health Monitoring
- Hierarchical Mapping
- Historical Trend Analysis
- IP Address Monitoring
- IT Incident Management
- IT Monitoring
- IT Reporting
- Incident Management
- Incident Mapping
- Incident Reporting
- Inventory Management
- Issue Auditing
- Issue Management
- Issue Tracking
- KPI Monitoring
- Load Balancing
- Location-Based Mapping
- Mail Server Monitoring
- Maintenance Scheduling
- Map Exporting
- Mobile Access
- Mobile Alerts
- Mobile Network Troubleshooting
- Monitoring
- Multi-Channel Communication
- Multi-Device Support
- Multi-Location Monitoring
- Multi-User Collaboration
- Network Analysis
- Network Mapping
- Network Monitoring
- Network Resource Management
- On Call Scheduling
- On-Demand Mapping
- Performance Management
- Performance Metrics
- Performance Monitoring
- Policy Management
- Predictive Analytics
- Prioritization
- Problem Management
- Push Notifications
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Relationship Mapping
- Remediation Management
- Reminders
- Remote Access/Control
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Risk Alerts
- Role-Based Permissions
- Root Cause Analysis
- SSL Security
- Scenario Planning
- Schedulers
- Scheduling
- Search/Filter
- Secure Data Storage
- Secure Login
- Security Management
- Security Tools
- Self-Updating Maps
- Server Monitoring
- Service Catalog
- Service Level Agreement (SLA) Management
- Simple Network Management Protocol (SNMP)
- Single Sign On
- Status Tracking
- Team Calendars
- Templates
- Third-Party Integration
- Third-Party Integrations
- Threshold Alerts
- Ticket Management
- Transaction Monitoring
- Trend Analysis
- Troubleshooting
- Two-Factor Authentication
- Uptime Reporting
- User Management
- Version Control
- Video Conferencing
- Virtual Machine Monitoring
- Virtual Machine Snapshots
- Virtualization
- Visual Analytics
- Visual Discovery
- Vulnerability Scanning
- Web Traffic Monitoring
- Web Traffic Reporting
- Workflow Automation
- Workflow Management
Integrations
- Total integrations9
- Airbrake
- AlertSite Website Performance
- Amazon CloudWatch
- Amazon EC2
- Amazon RDS
- Amazon SES
- Apica
- AppDynamics
- AppOptics
- AppSignal
- Atatus
- Auvik
- Bamboo
- BigPanda
- Bitbucket
- Catchpoint
- Cherwell Service Management
- CircleCI
- Circonus
- ConnectWise Automate
- Datadog
- Dynatrace
- Flock
- Freshdesk
- Freshservice
- Ghost Inspector
- GitHub
- GitLab
- Google Cloud Operations Suite
- Grafana
- Graylog
- Honeybadger
- Honeycomb
- Icinga
- JIRA Service Management
- Jenkins
- Jira
- Kayako
- Kore
- Librato
- Loggly
- LogicMonitor
- Looker
- Magentrix
- ManageEngine Applications Manager
- ManageEngine Log360
- ManageEngine ServiceDesk Plus
- Mattermost
- Microsoft Azure
- Microsoft Entra ID
- Microsoft Teams
- MongoDB
- Nagios Core
- Network Performance Monitor
- New Relic
- Opsview Enterprise
- PRTG
- Panopta
- Papertrail
- Pingdom
- Planio
- Prometheus
- Raygun
- Redmine
- RingCX
- Rollbar
- Salesforce Platform
- Sensu
- ServiceNow
- Site24x7
- Slack
- Splunk Enterprise
- StatusCake
- StatusHub
- Sumo Logic
- Sysdig
- Track-It!
- Travis CI
- Twilio
- Uptrends
- ValueOps
- WhatsUp Gold
- Workato
- Zabbix
- Zapier
- Zendesk Suite
- Zenoss
- Total integrations83
- Airbrake
- AlertSite Website Performance
- Amazon CloudWatch
- Amazon EC2
- Amazon RDS
- Amazon SES
- Apica
- AppDynamics
- AppOptics
- AppSignal
- Atatus
- Auvik
- Bamboo
- BigPanda
- Bitbucket
- Catchpoint
- Cherwell Service Management
- CircleCI
- Circonus
- ConnectWise Automate
- Datadog
- Dynatrace
- Flock
- Freshdesk
- Freshservice
- Ghost Inspector
- GitHub
- GitLab
- Google Cloud Operations Suite
- Grafana
- Graylog
- Honeybadger
- Honeycomb
- Icinga
- JIRA Service Management
- Jenkins
- Jira
- Kayako
- Kore
- Librato
- Loggly
- LogicMonitor
- Looker
- Magentrix
- ManageEngine Applications Manager
- ManageEngine Log360
- ManageEngine ServiceDesk Plus
- Mattermost
- Microsoft Azure
- Microsoft Entra ID
- Microsoft Teams
- MongoDB
- Nagios Core
- Network Performance Monitor
- New Relic
- Opsview Enterprise
- PRTG
- Panopta
- Papertrail
- Pingdom
- Planio
- Prometheus
- Raygun
- Redmine
- RingCX
- Rollbar
- Salesforce Platform
- Sensu
- ServiceNow
- Site24x7
- Slack
- Splunk Enterprise
- StatusCake
- StatusHub
- Sumo Logic
- Sysdig
- Track-It!
- Travis CI
- Twilio
- Uptrends
- ValueOps
- WhatsUp Gold
- Workato
- Zabbix
- Zapier
- Zendesk Suite
- Zenoss
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