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PRTG vs OpsGenie Comparison (2026)

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PRTG logo

PRTG

OpsGenie logo

OpsGenie

Overview

Say hello to PRTG Network Monitor, our award-winning, all-inclusive monitoring solution to monitor "every thing": PRTG is not simply an IT monitoring software, but lets you analyze and visualize sensor data from all internet-connected devices.

Opsgenie centralizes alerts from your monitoring, ticketing and ITSM tooling then dispatches them based on source, content and time to the folks who are on-call and ready to take action. Opsgenie provides teams with all the information needed to collaborate and troubleshoot during an incident.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

179

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

11.55

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

256

5

4

3

2

1

166

77

10

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

4.6

156

5

4

3

2

1

102

50

2

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

Pros

“We have been using it for over 15 years and it has reliably reported metrics and alerts.”
Verified reviewer profile picture

James P.

IT Operations

“Lots of customisation to suit most devices.”
Verified reviewer profile picture

James P.

IT Operations

“The alerting system is solid too; we actually get notified when something matters, not constant false alarms.”
Verified reviewer profile picture

Rabindra k.

Network Security Engineer

Pros

“An escalation mechanism that enables making automatic escalation calls to stakeholders allowed us to avoid human errors and to act where the on-call agent did not react.”
JK

Jarosław K.

Director of Support

“It managed to curb alert fatigue – but new users should investigate how it can support JSM – where the ecosystem is headed.”
Verified reviewer profile picture

Suman K.

Senior Data Specialist

“Notifications were fast, escalation rules were easy to adjust, and it integrated well with the systems we already used for monitoring gameplay stability.”
MR

Mathieu R.

Programmeur Jouabilité

Cons

“The licensing structure recently changed to a subscription based one that we can no longer afford, or at least made us look at similar alternatives that offer more features for the same price point.”
NH

Neal H.

Systems Engineer

“The licensing model can get expensive once you start monitoring more devices.”
Verified reviewer profile picture

Rabindra k.

Network Security Engineer

“Although they have a good knowledge base and related documentation, there is a lack of support for the customer who has purchased a license they should have more real time support by connecting through any tool and seeing the error without so much documentation or evidence that is sometimes required by other means and more support for configurations and troubleshooting or configuration.”
JA

Julián A.

Lead engineer monitoring and automation IT

Cons

“Opegenie's cost can be high for some small businesses and startups”
VJ

Vishal J.

Senior executive

“not native to atlassian, is not very well integrated”
Verified reviewer profile picture

Martynas S.

Operations manager

“There is no SLA Warning or breached graph on the application that is the only con that I've found on my side.”
VS

Vibhu S.

Analyst

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review24 days ago

Key features

  • Total features101
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Application Management
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Bandwidth Monitoring
  • Baseline Manager
  • Bottleneck Identification
  • CPU Monitoring
  • Calendar Management
  • Capacity Management
  • Capacity Planning
  • Chat/Messaging
  • Collaboration Tools
  • Communications Management
  • Configuration Management
  • Connectivity Management
  • Contact Management
  • Container Monitoring
  • Continuous Monitoring
  • Corrective and Preventive Actions (CAPA)
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Collection
  • Data Connectors
  • Data Import/Export
  • Data Management
  • Data Storage Management
  • Data Visualization
  • Database Monitoring
  • Device Auto Discovery
  • Device Management
  • Diagnostic Tools
  • Disaster Recovery
  • Downtime Tracking
  • Drag & Drop
  • Email Alerts
  • Email Management
  • Email Monitoring
  • Event Analysis
  • Event Logs
  • Event Tracking
  • Event Triggered Actions
  • FTP Monitoring
  • File Sharing
  • For MSPs
  • IP Address Monitoring
  • IT Asset Management
  • IT Asset Tracking
  • IT Incident Management
  • IT Reporting
  • Incident Management
  • Incident Reporting
  • Inventory Management
  • Issue Auditing
  • Issue Management
  • Issue Tracking
  • KPI Monitoring
  • License Management
  • Mail Server Monitoring
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Communication
  • Multi-Location Monitoring
  • Multiple Data Sources
  • Network Analysis
  • Network Mapping
  • Network Monitoring
  • Network Resource Management
  • On Call Scheduling
  • Patch Management
  • Performance Metrics
  • Performance Monitoring
  • Policy Management
  • Power Management
  • Prioritization
  • Problem Management
  • Push Notifications
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Alerts
  • Remediation Management
  • Reminders
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Risk Alerts
  • Role-Based Permissions
  • Root Cause Analysis
  • SSL Security
  • Scenario Planning
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Server Monitoring
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Simple Network Management Protocol (SNMP)
  • Single Sign On
  • Status Tracking
  • Team Calendars
  • Templates
  • Third-Party Integrations
  • Threshold Alerts
  • Transaction Monitoring
  • Trend Analysis
  • Troubleshooting
  • Uptime Reporting
  • Usage Tracking/Analytics
  • User Management
  • Video Conferencing
  • Virtualization
  • Visual Analytics
  • Visualization
  • Vulnerability Scanning
  • Web Traffic Reporting
  • Workflow Management
  • Total features60
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Application Management
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Bandwidth Monitoring
  • Baseline Manager
  • Bottleneck Identification
  • CPU Monitoring
  • Calendar Management
  • Capacity Management
  • Capacity Planning
  • Chat/Messaging
  • Collaboration Tools
  • Communications Management
  • Configuration Management
  • Connectivity Management
  • Contact Management
  • Container Monitoring
  • Continuous Monitoring
  • Corrective and Preventive Actions (CAPA)
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Collection
  • Data Connectors
  • Data Import/Export
  • Data Management
  • Data Storage Management
  • Data Visualization
  • Database Monitoring
  • Device Auto Discovery
  • Device Management
  • Diagnostic Tools
  • Disaster Recovery
  • Downtime Tracking
  • Drag & Drop
  • Email Alerts
  • Email Management
  • Email Monitoring
  • Event Analysis
  • Event Logs
  • Event Tracking
  • Event Triggered Actions
  • FTP Monitoring
  • File Sharing
  • For MSPs
  • IP Address Monitoring
  • IT Asset Management
  • IT Asset Tracking
  • IT Incident Management
  • IT Reporting
  • Incident Management
  • Incident Reporting
  • Inventory Management
  • Issue Auditing
  • Issue Management
  • Issue Tracking
  • KPI Monitoring
  • License Management
  • Mail Server Monitoring
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Communication
  • Multi-Location Monitoring
  • Multiple Data Sources
  • Network Analysis
  • Network Mapping
  • Network Monitoring
  • Network Resource Management
  • On Call Scheduling
  • Patch Management
  • Performance Metrics
  • Performance Monitoring
  • Policy Management
  • Power Management
  • Prioritization
  • Problem Management
  • Push Notifications
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Alerts
  • Remediation Management
  • Reminders
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Risk Alerts
  • Role-Based Permissions
  • Root Cause Analysis
  • SSL Security
  • Scenario Planning
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Server Monitoring
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Simple Network Management Protocol (SNMP)
  • Single Sign On
  • Status Tracking
  • Team Calendars
  • Templates
  • Third-Party Integrations
  • Threshold Alerts
  • Transaction Monitoring
  • Trend Analysis
  • Troubleshooting
  • Uptime Reporting
  • Usage Tracking/Analytics
  • User Management
  • Video Conferencing
  • Virtualization
  • Visual Analytics
  • Visualization
  • Vulnerability Scanning
  • Web Traffic Reporting
  • Workflow Management

Integrations

  • Total integrations1
  • Airbrake
  • AlertSite Website Performance
  • Amazon CloudWatch
  • Amazon EC2
  • Amazon RDS
  • Amazon SES
  • Apica
  • AppDynamics
  • AppOptics
  • AppSignal
  • Atatus
  • Auvik
  • Bamboo
  • BigPanda
  • Bitbucket
  • Catchpoint
  • Cherwell Service Management
  • CircleCI
  • Circonus
  • ConnectWise Automate
  • Datadog
  • Dynatrace
  • Flock
  • Freshdesk
  • Freshservice
  • Ghost Inspector
  • GitHub
  • GitLab
  • Google Cloud Operations Suite
  • Graylog
  • Honeybadger
  • Honeycomb
  • Icinga
  • JIRA Service Management
  • Jenkins
  • Jira
  • Kayako
  • Kore
  • Librato
  • Linux Mint
  • Loggly
  • LogicMonitor
  • Looker
  • Magentrix
  • Mattermost
  • Microsoft Azure
  • Microsoft Entra ID
  • Microsoft Teams
  • MongoDB
  • Nagios Core
  • Network Performance Monitor
  • New Relic
  • Opsview Enterprise
  • PRTG
  • Panopta
  • Papertrail
  • Pingdom
  • Planio
  • Prometheus
  • Raygun
  • Redmine
  • RingCX
  • Rollbar
  • Salesforce Platform
  • Sensu
  • ServiceNow
  • Site24x7
  • Slack
  • Splunk Enterprise
  • StatusCake
  • StatusHub
  • Sumo Logic
  • Sysdig
  • Track-It!
  • Travis CI
  • Twilio
  • Uptrends
  • ValueOps
  • WhatsUp Gold
  • Workato
  • Zabbix
  • Zapier
  • Zendesk Suite
  • Zenoss
  • Total integrations83
  • Airbrake
  • AlertSite Website Performance
  • Amazon CloudWatch
  • Amazon EC2
  • Amazon RDS
  • Amazon SES
  • Apica
  • AppDynamics
  • AppOptics
  • AppSignal
  • Atatus
  • Auvik
  • Bamboo
  • BigPanda
  • Bitbucket
  • Catchpoint
  • Cherwell Service Management
  • CircleCI
  • Circonus
  • ConnectWise Automate
  • Datadog
  • Dynatrace
  • Flock
  • Freshdesk
  • Freshservice
  • Ghost Inspector
  • GitHub
  • GitLab
  • Google Cloud Operations Suite
  • Graylog
  • Honeybadger
  • Honeycomb
  • Icinga
  • JIRA Service Management
  • Jenkins
  • Jira
  • Kayako
  • Kore
  • Librato
  • Linux Mint
  • Loggly
  • LogicMonitor
  • Looker
  • Magentrix
  • Mattermost
  • Microsoft Azure
  • Microsoft Entra ID
  • Microsoft Teams
  • MongoDB
  • Nagios Core
  • Network Performance Monitor
  • New Relic
  • Opsview Enterprise
  • PRTG
  • Panopta
  • Papertrail
  • Pingdom
  • Planio
  • Prometheus
  • Raygun
  • Redmine
  • RingCX
  • Rollbar
  • Salesforce Platform
  • Sensu
  • ServiceNow
  • Site24x7
  • Slack
  • Splunk Enterprise
  • StatusCake
  • StatusHub
  • Sumo Logic
  • Sysdig
  • Track-It!
  • Travis CI
  • Twilio
  • Uptrends
  • ValueOps
  • WhatsUp Gold
  • Workato
  • Zabbix
  • Zapier
  • Zendesk Suite
  • Zenoss