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monday service Logo

Customer support and service solution

Last updated: March 2026

monday service Alternatives & Competitors (2026)

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Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


Salesforce Sales Cloud logo

Cloud-based CRM and sales automation software

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logo
Salesforce Sales Cloud
logo
monday service

0.3

4.1

Value for money

4.4
25
per user/per month

Starting price

26
/per month

0.1

4.4

Functionality

4.5

AI/Machine Learning

4.9/5

Activity Tracking

4.6/5

Activity Dashboard

4.5/5

Top Features

Activity Dashboard

5/5

Activity Tracking

5/5

Alerts/Notifications

4.6/5

Zendesk Suite logo

AI powered customer service across all channels

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logo
Zendesk Suite
logo
monday service

0.2

4.2

Value for money

4.4
39
per user/per month

Starting price

26
/per month

0.1

4.4

Functionality

4.5

Account Management

5/5

Archiving & Retention

4.6/5

Activity Dashboard

4.6/5

Top Features

Activity Dashboard

5/5

Activity Tracking

5/5

Alerts/Notifications

4.6/5

LiveChat logo

AI-based live chat for customer support and sales teams

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logo
LiveChat
logo
monday service

0.1

4.5

Value for money

4.4
25
per user/per month

Starting price

26
/per month
4.5

Functionality

4.5

Alerts/Notifications

5/5

Activity Dashboard

4.4/5

Alerts/Escalation

4.4/5

Top Features

Activity Dashboard

5/5

Activity Tracking

5/5

Alerts/Notifications

4.6/5

LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

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logo
LiveAgent
logo
monday service

0.3

4.7

Value for money

4.4
15
per user/per month

Starting price

26
/per month

0.1

4.6

Functionality

4.5

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Top Features

Activity Dashboard

5/5

Activity Tracking

5/5

Alerts/Notifications

4.6/5

Freshdesk logo

Online helpdesk system and customer service software

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Freshdesk
logo
monday service
4.4

Value for money

4.4
19
per user/per month

Starting price

26
/per month

0.2

4.3

Functionality

4.5

Activity Dashboard

4.9/5

Alerts/Notifications

4.5/5

Activity Tracking

4.4/5

Top Features

Activity Dashboard

5/5

Activity Tracking

5/5

Alerts/Notifications

4.6/5

Milvus logo

IT management system and help desk solution

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logo
Milvus
logo
monday service

0.3

4.7

Value for money

4.4
25
per user/per month

Starting price

26
/per month

0.2

4.7

Functionality

4.5

Access Controls/Permissions

4.7/5

Alerts/Notifications

4.4/5

API

4.4/5

Top Features

Activity Dashboard

5/5

Activity Tracking

5/5

Alerts/Notifications

4.6/5

HelpDesk logo

Ticketing software for effortless customer support

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logo
HelpDesk
logo
monday service
4.4

Value for money

4.4
29
per user/per month

Starting price

26
/per month

0.1

4.4

Functionality

4.5

Activity Tracking

5/5

API

4.7/5

AI Copilot

4.6/5

Top Features

Activity Dashboard

5/5

Activity Tracking

5/5

Alerts/Notifications

4.6/5

Intercom logo

AI-powered customer service with helpdesk

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logo
Intercom
logo
monday service

0.4

4.0

Value for money

4.4
39
per user/per month

Starting price

26
/per month

0.1

4.4

Functionality

4.5

Access Controls/Permissions

5/5

Activity Dashboard

5/5

Activity Tracking

4.2/5

Top Features

Activity Dashboard

5/5

Activity Tracking

5/5

Alerts/Notifications

4.6/5

Tidio logo

Aill-in-one customer support software with AI features

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logo
Tidio
logo
monday service

0.1

4.5

Value for money

4.4
24.17
flat rate/per month

Starting price

26
/per month

0.1

4.6

Functionality

4.5

Activity Tracking

5/5

AI/Machine Learning

4.6/5

Alerts/Notifications

4.6/5

Top Features

Activity Dashboard

5/5

Activity Tracking

5/5

Alerts/Notifications

4.6/5

Zoho Assist logo

Cloud-based remote support solution

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logo
Zoho Assist
logo
monday service

0.3

4.7

Value for money

4.4
480
flat rate/per month

Starting price

26
/per month

0.1

4.6

Functionality

4.5

Alerts/Notifications

5/5

Access Controls/Permissions

4.7/5

Chat/Messaging

4.5/5

Top Features

Activity Dashboard

5/5

Activity Tracking

5/5

Alerts/Notifications

4.6/5

JIRA Service Management logo

IT service platform for unified support

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logo
JIRA Service Management
logo
monday service

0.1

4.3

Value for money

4.4
20
per user/per month

Starting price

26
/per month
4.5

Functionality

4.5

Alerts/Notifications

4.4/5

Access Controls/Permissions

4.3/5

Alerts/Escalation

4.2/5

Top Features

Activity Dashboard

5/5

Activity Tracking

5/5

Alerts/Notifications

4.6/5

Zoho Desk logo

Customer service software for businesses of all sizes

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logo
Zoho Desk
logo
monday service

0.1

4.5

Value for money

4.4
9
per user/per month

Starting price

26
/per month
4.5

Functionality

4.5

Account Management

5/5

Activity Dashboard

4.8/5

Assignment Management

4.5/5

Top Features

Activity Dashboard

5/5

Activity Tracking

5/5

Alerts/Notifications

4.6/5

Superchat logo

The comprehensive messaging suite for your business.

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logo
Superchat
logo
monday service
4.4

Value for money

4.4
79
per feature/per month

Starting price

26
/per month

0.1

4.6

Functionality

4.5

Campaign Management

5/5

Chat/Messaging

4.9/5

Autoresponders

4.9/5

Top Features

Activity Dashboard

5/5

Activity Tracking

5/5

Alerts/Notifications

4.6/5

Dynamics 365 logo

ERP and CRM applications from Microsoft

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logo
Dynamics 365
logo
monday service

0.3

4.1

Value for money

4.4
50
per user/per month

Starting price

26
/per month

0.2

4.3

Functionality

4.5

Asset Lifecycle Management

4.5/5

Billing & Invoicing

4.5/5

Accounts Receivable

4.4/5

Top Features

Activity Dashboard

5/5

Activity Tracking

5/5

Alerts/Notifications

4.6/5

Salesforce Service Cloud logo

AI powered customer service management platform

learn more
logo
Salesforce Service Cloud
logo
monday service

0.2

4.2

Value for money

4.4
25
per user/per month

Starting price

26
/per month

0.1

4.4

Functionality

4.5

Alerts/Notifications

4.6/5

Accounting Integration

4.5/5

Activity Tracking

4.5/5

Top Features

Activity Dashboard

5/5

Activity Tracking

5/5

Alerts/Notifications

4.6/5

Denser AI logo

AI-Powered Semantic Search and Chat for your website.

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logo
Denser AI
logo
monday service

0.3

4.7

Value for money

4.4
19
flat rate/per month

Starting price

26
/per month

0.3

4.8

Functionality

4.5

AI/Machine Learning

5/5

Lead Capture

5/5

Chatbot

5/5

Top Features

Activity Dashboard

5/5

Activity Tracking

5/5

Alerts/Notifications

4.6/5

Bitrix24 logo

All in one business management workspace

learn more
logo
Bitrix24
logo
monday service

0.2

4.2

Value for money

4.4
61
flat rate/per month

Starting price

26
/per month

0.2

4.3

Functionality

4.5

Activity Tracking

4.4/5

Access Controls/Permissions

4.2/5

Accounting

4/5

Top Features

Activity Dashboard

5/5

Activity Tracking

5/5

Alerts/Notifications

4.6/5

Yonyx logo

Decision tree driven Interactive guides for customer service

learn more
logo
Yonyx
logo
monday service

0.3

4.7

Value for money

4.4
25
per user/per month

Starting price

26
/per month

0.2

4.7

Functionality

4.5

Catalog Management

5/5

API

4.9/5

Call Center Management

4.8/5

Top Features

Activity Dashboard

5/5

Activity Tracking

5/5

Alerts/Notifications

4.6/5

Hiver logo

Modern, AI help desk software built for fast teams.

learn more
logo
Hiver
logo
monday service

0.2

4.6

Value for money

4.4
25
per user/per month

Starting price

26
/per month

0.1

4.6

Functionality

4.5

Alerts/Notifications

4.7/5

Autoresponders

4.6/5

Alerts/Escalation

4.3/5

Top Features

Activity Dashboard

5/5

Activity Tracking

5/5

Alerts/Notifications

4.6/5

OTRS logo

Helpdesk software for customer service management teams

learn more
logo
OTRS
logo
monday service

0.1

4.5

Value for money

4.4
Empty state illustration for "No pricing info"

No pricing info

Starting price

26
/per month

0.1

4.4

Functionality

4.5

Alerts/Notifications

4.8/5

Activity Tracking

4.7/5

Assignment Management

4.7/5

Top Features

Activity Dashboard

5/5

Activity Tracking

5/5

Alerts/Notifications

4.6/5