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New Relic vs Datadog Comparison

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Good recommendations?

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Datadog

86pts

Overview

Category Leaders

New Relic is the all-in-one web and mobile application performance management provider for the cloud and the datacenter....

Category Leaders

Datadog is a monitoring and security platform for Dev, Sec, and Ops teams that unifies metrics, traces, and logs in one place...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

15

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

178

5

4

3

2

1

115

49

11

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.6

242

5

4

3

2

1

149

85

6

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

Very feature rich and appreciate the ability to write custom queries against collected instrumentation data. Integration with other tools.
Overall very useful monitoring tool that helps to track, identify and resolve the issues with site performance.
Ease of use is the best feature about this tool, you can get started with very minimal training.

Pros

This application monitors my data in the most efficient and easy way. The overall experience is wonderful for me and I would definitely recommend investing into this software.
Datadog is an amazing cloud monitoring solution that provides great insight and alerting for our platform.
So nice to have that event stream and subscriptions. And it's very easy to share your findings with colleagues.

Cons

Lack of default dashboard/UI to see the overall status for a group of apps/ team. No feature to turn off a alert policy from the UI, we have to start and stop individual alerts.
Upon cancellation I was charged three months fee because the product had "auto renewed" for a third year. My sales rep had told me it was a one year contract, no mention of anything auto renewing.
I've used New Relic for 6+ years across 3 different companies including my own. Overall they seem to be going downhill each year, sadly along with many tech companies now.

Cons

Had similar problem with another product and they could tell me the exact lines of the config and registry that needed changing.
Very poor set of solutions for Microsoft Azure monitoring. Very hard for new users, documentation is not very straightforward, so you'll need to spend a lit of time communicationg with support.
Sometimes it is very difficult to understand the graph report and it is bit technical to use. The various metric types require a little bit of reading and understanding.
  • Vendor responds to reviews
  • Last review21 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features61
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Anomaly Detection
  • Application Management
  • Application Security
  • Application-Level Analysis
  • Archiving & Retention
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automated Discovery
  • Availability Testing
  • Backlog Management
  • Bandwidth Monitoring
  • Baseline Manager
  • CPU Monitoring
  • Capacity Analytics
  • Capacity Management
  • Capacity Planning
  • Chat/Messaging
  • Cloud Application Security
  • Collaboration Tools
  • Commenting/Notes
  • Communications Management
  • Compliance Management
  • Content Management
  • Continuous Deployment
  • Continuous Integration
  • Cost Management
  • Credential Management
  • Customizable Dashboard
  • Dashboard
  • Dashboard Creation
  • Data Aggregation
  • Data Cleansing
  • Data Collection
  • Data Connectors
  • Data Discovery
  • Data Import/Export
  • Data Migration
  • Data Storage Management
  • Data Visualization
  • Debugging
  • Demand Monitoring
  • Dependency Tracking
  • Deployment Management
  • Device Auto Discovery
  • Diagnostic Tools
  • Disaster Recovery
  • Drag & Drop
  • Email Monitoring
  • Event Analysis
  • Event Logs
  • FTP Monitoring
  • For Websites
  • For eCommerce
  • Graphical User Interface
  • High Volume Processing
  • Historical Trend Analysis
  • IP Address Monitoring
  • IT Incident Management
  • IT Monitoring
  • Incident Management
  • Incident Reporting
  • Integrated Development Environment
  • Investigation Management
  • KPI Monitoring
  • Log Access
  • Log Analysis
  • Log Collection
  • Log Management
  • Machine Learning
  • Mobile Network Troubleshooting
  • Monitoring
  • Move & Copy
  • Multi-Cloud Management
  • Multi-Language
  • Multi-User Collaboration
  • Multiple Data Sources
  • Natural Language Processing
  • Network Analysis
  • Network Monitoring
  • Network Provisioning
  • Network Resource Management
  • Parameterized Testing
  • Performance Analysis
  • Performance Management
  • Performance Metrics
  • Performance Monitoring
  • Predictive Analytics
  • Prioritization
  • Problem Area Alerts
  • Process/Workflow Automation
  • Query Analysis
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-time Alerts
  • Reporting & Statistics
  • Reporting/Analytics
  • Requirements-Based Testing
  • Resource Management
  • Resource Optimization
  • Root Cause Analysis
  • Scheduled/Automated Reports
  • Search/Filter
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Simple Network Management Protocol (SNMP)
  • Single Page View
  • Software Development
  • Source Control
  • Statistical Analysis
  • Tagging
  • Task Management
  • Third-Party Integrations
  • Threat Intelligence
  • Threat Response
  • Threshold Alerts
  • Transaction Monitoring
  • Troubleshooting
  • Troubleshooting Reports
  • Uptime Reporting
  • User Management
  • Virtual Machine Monitoring
  • Vulnerability Scanning
  • Web App Development
  • Web Traffic Reporting
  • Web-Application Security
  • Website Analytics
  • Workflow Management
  • Total features120
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Anomaly Detection
  • Application Management
  • Application Security
  • Application-Level Analysis
  • Archiving & Retention
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automated Discovery
  • Availability Testing
  • Backlog Management
  • Bandwidth Monitoring
  • Baseline Manager
  • CPU Monitoring
  • Capacity Analytics
  • Capacity Management
  • Capacity Planning
  • Chat/Messaging
  • Cloud Application Security
  • Collaboration Tools
  • Commenting/Notes
  • Communications Management
  • Compliance Management
  • Content Management
  • Continuous Deployment
  • Continuous Integration
  • Cost Management
  • Credential Management
  • Customizable Dashboard
  • Dashboard
  • Dashboard Creation
  • Data Aggregation
  • Data Cleansing
  • Data Collection
  • Data Connectors
  • Data Discovery
  • Data Import/Export
  • Data Migration
  • Data Storage Management
  • Data Visualization
  • Debugging
  • Demand Monitoring
  • Dependency Tracking
  • Deployment Management
  • Device Auto Discovery
  • Diagnostic Tools
  • Disaster Recovery
  • Drag & Drop
  • Email Monitoring
  • Event Analysis
  • Event Logs
  • FTP Monitoring
  • For Websites
  • For eCommerce
  • Graphical User Interface
  • High Volume Processing
  • Historical Trend Analysis
  • IP Address Monitoring
  • IT Incident Management
  • IT Monitoring
  • Incident Management
  • Incident Reporting
  • Integrated Development Environment
  • Investigation Management
  • KPI Monitoring
  • Log Access
  • Log Analysis
  • Log Collection
  • Log Management
  • Machine Learning
  • Mobile Network Troubleshooting
  • Monitoring
  • Move & Copy
  • Multi-Cloud Management
  • Multi-Language
  • Multi-User Collaboration
  • Multiple Data Sources
  • Natural Language Processing
  • Network Analysis
  • Network Monitoring
  • Network Provisioning
  • Network Resource Management
  • Parameterized Testing
  • Performance Analysis
  • Performance Management
  • Performance Metrics
  • Performance Monitoring
  • Predictive Analytics
  • Prioritization
  • Problem Area Alerts
  • Process/Workflow Automation
  • Query Analysis
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-time Alerts
  • Reporting & Statistics
  • Reporting/Analytics
  • Requirements-Based Testing
  • Resource Management
  • Resource Optimization
  • Root Cause Analysis
  • Scheduled/Automated Reports
  • Search/Filter
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Simple Network Management Protocol (SNMP)
  • Single Page View
  • Software Development
  • Source Control
  • Statistical Analysis
  • Tagging
  • Task Management
  • Third-Party Integrations
  • Threat Intelligence
  • Threat Response
  • Threshold Alerts
  • Transaction Monitoring
  • Troubleshooting
  • Troubleshooting Reports
  • Uptime Reporting
  • User Management
  • Virtual Machine Monitoring
  • Vulnerability Scanning
  • Web App Development
  • Web Traffic Reporting
  • Web-Application Security
  • Website Analytics
  • Workflow Management

Integrations

  • Total integrations91
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • HubSpot CRM
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Teams
  • NetSuite
  • PagerDuty
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite
  • Total integrations244
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • HubSpot CRM
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Teams
  • NetSuite
  • PagerDuty
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

RP
AvatarImg

Richard P.

Financial Services, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Datadog logo

Datadog

Well worth the investment

Reviewed a year ago

Overall, it has been a very pleasant experience in comparison to New Relic, Logic Monitor and AppD.

Pros

It is simple to setup and maintain. Plus the UI is really easy to understand.

Cons

Polling period of the alerts are not short enough. The lowest is every 5 minutes but if a site is down, 5 minutes is too long to wait to see if it is down.

AR
AvatarImg

Verified reviewer

Human Resources, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Datadog logo

Datadog

Monitoring for senior developers / platform people

Reviewed 3 years ago

We use it as a primary monitoring system. I'm a senior developer in charge of my team and I use it a lot. Dashboards are used daily in order to monitor what's happening, usually when deploying new features or changing some endpoints. We can trace the improvements we do by measuring response time, amount of errors, etc. I, as team lead, also use notebooks a lot to elaborate the QBR (quality business review) each quarter. I can create custom reports easily using the custom metrics we have configured across all the microservices. In comparison with New Relic, from my personal experience, Datadog is much better.

Pros

Dashboards. Custom metrics. Ruby integration. Notebooks. Monitors & alerts.

Cons

It takes time to understand each part and understand how to use it. It's a complex thing and if you're not familiar with monitoring systems it could be difficult to figure it out how you can find what you need.

AR
AvatarImg

Verified reviewer

Financial Services, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Datadog logo

Datadog

Solving most of our logs need

Reviewed 2 years ago

Solving lot of debugging problems and close track of our infra system using the alerting mechanism.

Pros

good integrations with collectors. Open text search. Alerting systems. custom downtime for deployments.

Cons

Aggregation and APM metrics. More of alerting. New features to aggregate fields

SK
AvatarImg

Supriya K.

Computer Software, 10,001+ employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Datadog logo

Datadog

Datadog reveiw

Reviewed a year ago

As a new Datadog user, experience has been good and I am still exploring the options as per requirement.

Pros

Datadog provides a great, easy-to-use and extensible interface for displaying data.

Cons

The log analytics process is complex, difficult to analyze.

MB
AvatarImg

Marcelo B.

Entertainment, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Datadog logo

Datadog

Great end to end Integration

Reviewed a year ago
Pros

Datadog is great for bootstrapping and it can get you quite far! Monitoring and alerting tooling is awesome, integrate well with the new products

Cons

Datadog is one of the few solutions I’m the market that provides all stack (logs, security, apm, infra …) and they know it. It is not cheap, when compared individually but looking at the big scope the integration is what we are paying for.

AR
AvatarImg

Verified reviewer

Information Technology and Services, 201-500 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Datadog logo

Datadog

Cloud-scale infrastructure with Datadog

Reviewed 7 months ago

Overall great tool for working professionals and helpful in supporting cloud-scale infrastructure

Pros

They provide great features for cloud monitoring and compatible with most of the monitors. UI is fast and support team is very responsive

Cons

It can be complex for someone who is new to monitoring systems and integration is quite difficult with other tools

AP
AvatarImg

Andrey P.

10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Datadog logo

Datadog

Not bad solution for monitoring dynamic environmets in DevOps projects

Reviewed 5 years ago

Can be useful in dynamically changing environments, for example cloud deployments with CI\CD pipelines

Pros

Lots of pre-configured solution for different aspects of infrastructure and applications. Rich reporting capabilities

Cons

A bit too expansive for log analitics and basic monitoring solution. Creation of your own solutions is possible but very hard to learn for new users

AP
AvatarImg

Andrey P.

201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Datadog logo

Datadog

Clound monitoring solution

Reviewed 6 years ago
Pros

Datadog is a SaaS monitoring solution, that could be used to monitor different aspects of you IT infrastructure. You can find pre-configured solutions in API marketplace, which probably cover all your needs after some fine tuning, otherwise you can build your own solution. Good and responsing customer support. Stable agents

Cons

Very poor set of solutions for Microsoft Azure monitoring Very hard for new users, documentation is not very straightforward, so you`ll need to spend a lit of time communicationg with support

MR
AvatarImg

Matthew R.

Consumer Services, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Datadog logo

Datadog

DataDog is key component of our engineering stack!

Reviewed a year ago

Initially we had purchased DataDog to get some basic observability and to lift our logs into a central location. Quickly we began leveraging there additional features to gain deeper insights, better monitoring, and to speed up troubleshooting. DataDog is now a cornerstone of our software stack and everyone from engineers up and into DevOps/SREs use this on a day-to-day basis.

Pros

The software can scale with the business needs. You can start with basic features or leverage many as you like (for $$) to gain deeper insights. Engineers once onboarded use it heavily to spot issues or troubleshoot more obscure bugs both in production and development.

Cons

You often need to review usage and costs. Misconfigurations, migration projects (where legacy + new infrastructures are required), integrations which may cause double reporting need to be observed to prevent run-away spend.

CK
AvatarImg

Christopher Kyle D.

Information Technology and Services, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Datadog logo

Datadog

Data Eat Data World

Reviewed 5 years ago

Datadog Cloud Monitoring is relatively new to my team, we've been using it with much enjoyment. It's great how on top of things it is, allowing you a means to look deeper into errors that occur and trace the source of the issue.

Pros

-Customization for integrating software -Extreme level of analytical tracking -Alerts regarding errors -Excellent customer support

Cons

-Large learning curve -More documentation needed

KR
AvatarImg

Khatibur R.

Restaurants, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Datadog logo

Datadog

Real time Platform Monitoring Tools

Reviewed 9 months ago

DataDog is the best observability monitoring tool to detect any type of error in the system. The user interface is very simple and customer support and account help our teams in providing training and guidance in case of any issue. It can easily integrate with all third-party tools like Jira, slack, opsgenie

Pros

The most like features of datadog are it provides real-time monitoring of any happens In the system and it is easily customizable. With the help of logs, we can easily create the monitor and dashboards. It can easily use all other third-party tools and can create alerts. It also provides anomaly which works on past data and it is sensitive and useful. Datadog is also AI capable, There is a feature called Datadog Insight which can easily detect any error in the system.

Cons

Datadog is a fairly new application, Learning advanced features we are not able to find much documentation and learning on the internet. It also stores limited historical data and licensing is fairly high compared to similar monitoring platforms.

TK
AvatarImg

Tarang K.

Information Technology and Services, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Datadog logo

Datadog

Pros & Cons of Datadog

Reviewed a year ago
Pros

Some of the pros of Datadog are:1. The APM feature of Datadog is quite useful.2. You can stream logs into it too.3. Its easier to look into metrics history4. Managing the downtime for various resources is simple.5. Visualization provided in the dashboard is quite intuitive.

Cons

1. JSON parsing of logs can't be done.2. It has a bit lack of proper documentation.3. Navigating to new areas in the dashboard can be a hassle.4. A bit overwhelming for newcomers.5. It has more customizations but less simplicity.

FT
AvatarImg

Filip T.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Datadog logo

Datadog

A vital part of our infrastructure

Reviewed 7 years ago

Datadog brings a whole new level to visibility of our infrastructure. It definitely has a learning curve but it's definitely worth it. Our incident response has become much less of a hassle. Tried AWS, Kafka, Cassandra, Zookeeper and Docker integrations - all are great starting points for building something custom.

Pros

Easy setup, numerous integrations, "just works".

Cons

Not very mobile friendly, some learning curve.

SK
AvatarImg

Santhosh K.

Security and Investigations, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Datadog logo

Datadog

Datadog is a Easy implementing, Friendly interactive Siem

Reviewed a year ago

Overall, Datadog can be a useful tool for businesses that need to track and examine complex systems, but it may not be the best option for many businesses, especially those with limited budgets or less complex monitoring requirements.

Pros

-User friendly-Easily implementable-Detailing of Logs-best fit for all organizations

Cons

Understanding Datadog can be difficult, especially for those who are new to monitoring and analytics. Nonetheless, it has a plethora of capabilities and integrations that make it an effective tool for tracking and analysing complex systems. Datadog's pricing may be somewhat high in comparison to other tools of a similar nature, particularly for larger enterprises or those with high data ingestion rates. It offers a variety of pricing plans, including a free plan, to assist organisations of various sizes and needs in finding a plan that works for them.

AR
AvatarImg

Verified reviewer

Real Estate, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Datadog logo

Datadog

Analytics tool which helps customers and users always get the product you want them to get

Reviewed 5 years ago

Overall, having Datadog monitor our apps' performance and customers/users' pain points is invaluable. It's an amazing tool which lets us identify bottlenecks and better serve our users. Although the initial learning curve of utilizing Datadog's plethora of data analytics tools is steep, it's well worth the effort and price as there is much value to the metrics Datadog provides.

Pros

Datadog is probably one of the most notable analytics tool out there for large companies. It's easy to track users' flow in terms of what routes they're hitting, when they hit a snag and 404, or other metrics like how performant certain requests are which allows us to identify bottlenecks and get rid of them immediately.

Cons

There is a steep learning curve I will say with this software and needs an expert to help lead tutorials or sessions to get the ball rolling with new tool users. Although there are many built in functionalities and easily customizable features, it can be overwhelming and hard to pinpoint exactly what type of analytics you're looking for. It's one of those softwares where you have to play around with it to get the stars to align and find a model or metric that works best for your customers and use cases.

AvatarImg
AvatarImg

Rayla V.

Higher Education, 51-200 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Datadog logo

Datadog

I was hoping this would be a Splunk alternative

Reviewed 5 years ago
Pros

Datadog is useful for visualizing and monitoring your cloud applications. If you have agents on you devices, it can analyze a ton of information coming in and show it to you, but that's where it ends, at least, as far as I could figure out in my free trial.

Cons

I was very hopeful of this software, but I didn't want to throw agents from a product I've never used before on my servers and instances, so I tried to upload a data pull ( about 500,000 log entries) to Datadog, to see what it could do, but there's no way to upload a csv/txt file to the software. It has to be via agents on your services. I know that metadata would be missing from a csv, but it seems like a major oversight to not be able to accept a csv of logs for a new user to experiment at low risk.