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Datadog
5
227
4
127
3
10
2
2
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-Scale Monitoring Platform For Dev, Sec, and Ops teams.
Table of Contents
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Datadog - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: August 2026
Datadog overview
Based on 367 verified user reviews
What is Datadog?
By industry, Datadog reviewers are most commonly professionals in information technology and services (20%). The most frequent use case for Datadog cited by reviewers is log analysis (45% of reviewers).
What are the most popular integrations for Datadog?
The Datadog integration most frequently cited by reviewers is Slack, a team communication product rated 4.7 out of 5 for its integration with Datadog.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Log Management
Security and Access Control
Monitoring
Metrics
Pricing
Onboarding
Datadog’s user interface
Datadog review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.5
Ease of use
4.3
Customer support
4.3
Reviews sentiment
What do users say about Datadog?
Users say Datadog offers comprehensive monitoring, real-time alerts, and seamless integrations with many third-party tools, making it easy to track system health, logs, and performance across complex environments. They find the dashboards highly customizable and useful for visualizing data, while centralized log management and incident detection speed up troubleshooting and root cause analysis.
Reviewers indicate that Datadog’s pricing is often high and can be confusing, especially at scale or with large data volumes. They report a learning curve during setup and dashboard customization, and some feel alert noise and configuration complexity can be challenging for new users.
Select to learn more
Who uses Datadog?
Based on 367 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Datadog's key features
Most critical features, based on insights from Datadog users:
All Datadog features
Features rating:
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Datadog pricing
Pricing plans
Pricing details:
User opinions about Datadog price and value
Value for money rating:
To see what individual users think of Datadog's price and value, check out the review snippets below.
Elizabeth A.
Systems Adninistrator
Kaynan S.
Software Engineer
Datadog integrations (16)
Integrations rated by users
We looked at 367 user reviews to identify which products are mentioned as Datadog integrations and how users feel about them.
Integration rating: 4.7 (18)
“Notifiche automatiche sui canali e creazione di schede direttamente dalle chat aziendali.”
Freweini T.
segreteria
Integration rating: 4.5 (12)
Integration rating: 4.5 (9)
“For being able to provision server, at the cost & reservation discounts of AWS.”
Andraž V.
CTO
Integration rating: 4.8 (8)
Integration rating: 4.7 (7)
“Streaming SSM Session Manager logs and Run Command calls directly into CloudTrail creates an immutable audit trail for security compliance and incident investigations.”
Estrella A.
Software Engineer
Integration rating: 4.6 (7)
Datadog customer support
What do users say about Datadog customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Datadog customer support.
Widespread user sentiment highlights fast, knowledgeable, and helpful customer support that assists with onboarding and ongoing issues.
A limited number of users report slow, unresponsive, or unhelpful support, with some citing difficulty getting direct or relevant answers.
Support options
Training options
To see what individual users say about Datadog's customer support, check out the review snippets below.
“The user interface is very simple and customer support and account help our teams in providing training and guidance in case of any issue.”
Khatibur R.
Platform Engineer
“We have also had less than stelar experience with DataDog support, basically being non-responsive.”
Jacob V.
Systems Administrator
“The consequences can include loss of information (due to the developer interpreting the stakeholder's need / wish differently) or confusion (the developer having a tech focused mindset and language while the stakeholders do not)”
Jory S.
Frontend architect
Datadog FAQs
Datadog has the following typical customers:
Freelancers, Large Enterprises, Small Business, Mid-size Business
These products have better value for money
Q. What is Datadog used for?
Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. Datadog's SaaS platform integrates and automates infrastructure monitoring, application performance monitoring and log management to provide unified, real-time observability of our customers' entire technology stack. Datadog is used by organizations of all sizes and industries to enable digital transformation and cloud migration, drive collaboration among development, operations, security and business teams, accelerate time to market for applications, reduce time to problem resolution, secure applications and infrastructure, understand user behavior and track key business metrics.
Q. Does Datadog support mobile devices?
Datadog supports the following devices:
iPhone, Android, iPad
Q. What level of support does Datadog offer?
Datadog offers the following support options:
FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, Chat, 24/7 (Live rep)
