New Relic vs Freshping

Site24x7

ManageEngine Applications Manager

ManageEngine OpManager

Site24x7 is a monitoring solution for DevOps and IT operations for troubleshooting applications, servers and network infrastructure

Applications Manager is an application performance monitoring and observability solution that is designed to empower businesses with deep insights into the performance, health, and availability of their critical applications and infrastructure components.

OpManager is an easy-to-use network management product that offers a single console solution to manage the complete IT network of any organization.

Enhance server performance and reliability with New Relic's real-time insights and analysis tools, designed for software engineers.

Access Controls/Permissions

Activity Dashboard

Alerts/Escalation

Alerts/Notifications

Analytics

Anomaly Detection

Application Management

Application Security

Audit Management

Audit Trail

Automated Testing 

Availability Testing

Backlog Management

Bandwidth Monitoring

Baseline Manager

Bug Tracking

Collaboration Tools

Compliance Management

Configurable Workflow

Continuous Deployment

Continuous Integration

Cost Management

Credential Management

Custom Development

Customizable Dashboard

Dashboard

Database Monitoring

Database Support

Data Modeling

Data Security

Data Visualization

Debugging

Deployment Management

Diagnostic Tools

Drag & Drop

Event Logs

For Websites

Graphical User Interface

Incident Management

Incident Reporting

Integrated Development Environment

IP Address Monitoring

IT Incident Management

IT Monitoring

Lifecycle Management

Log Analysis

Log Collection

Log Management

Machine Learning

@mentions

Mobile App

Mobile Development

Monitoring

Multi-Cloud Management

Multi-Language

Natural Language Processing

Network Analysis

Network Monitoring

Performance Analysis

Performance Management

Performance Metrics

Performance Monitoring

Predictive Analytics

Query Analysis

Real-Time Monitoring

Reporting/Analytics

Reporting & Statistics

Resource Management

Root Cause Analysis

Search/Filter

Simple Network Management Protocol (SNMP)

Software Development

Source Control

Task Management

Third-Party Integrations

Threshold Alerts

Transaction Monitoring

Troubleshooting

Uptime Reporting

User Management

Visualization

Vulnerability Management

Web App Development

Workflow Automation

Workflow Management

Some users say New Relic offers a generous free tier and they appreciate recent pricing transparency. Some reviewers feel it provides value for IT teams, but they report advanced features and scaling are costly and pricing is complex.

Value for money

By industry, New Relic reviewers are most commonly professionals in computer software (34%). The most frequent use case for New Relic cited by reviewers is server monitoring (64% of reviewers).

Open Source

New Relic

Web-based

iPhone

iPad

Linux

Windows

Android

Datadog

Dynatrace

PagerDuty

Free

 Standard

 Pro

 Enterprise

High and complex pricing

Project Manager

Set-up can be tricky sometimes for determined services, and also, it can become quickly expensive if you need more than the free tier, which can make it difficult for SMB's to adopt it.

60% of reviewers feel negative about New Relic’s pricing. Users frequently mention that the cost is prohibitively high, especially for small and medium-sized businesses or those with distributed server models. They report that the pricing structure is complex, often based on per-server or per-container models, making it difficult to predict expenses as needs grow. Many reviewers feel frustrated by frequent price increases, limited free tiers, and essential features being locked behind expensive paywalls. They say the pricing can deter adoption and force them to exclude certain infrastructure from monitoring.

Comprehensive real-time monitoring

Software Engineer

You can integrate New Relic to your application written in almost any language for monitoring it.

97% of reviewers feel positive about New Relic’s monitoring capabilities. Reviewers appreciate having a centralized platform that allows them to observe infrastructure, applications, and servers in real time. They find the customizable dashboards, proactive alerts, and detailed transaction tracing especially valuable for quickly detecting issues and maintaining system reliability. Many users highlight the ability to monitor both backend and frontend components, as well as the ease of integrating New Relic with various technology stacks. They say this comprehensive monitoring helps them ensure optimal performance and a consistent user experience across their environments.

Performance optimization insights

88% of reviewers feel positive about New Relic’s performance and speed features. Users report that the platform provides actionable insights into application and server performance, helping them identify bottlenecks and optimize processes efficiently. They value the real-time data, detailed metrics, and visualizations that make it easier to pinpoint slowdowns and improve overall system health. Reviewers indicate that the tool’s ease of setup and robust reporting enable both developers and managers to track performance trends, address issues proactively, and allocate development resources where they are most needed.

Application Manager

I especially appreciate the depth of insights, real-time analytics, and customizable dashboards, which make troubleshooting and performance optimization much more efficient.

good monitoring tool that give real time notification in case of not reaching the application or the url address related to

The tool provides a wealth of data and insights, making it easier to identify issues and implement fixes.

Site Reliability Engineer

It offers comprehensive observability across applications, infrastructure, and synthetics, enabling quick detection and resolution of performance issues.

Director of Cyber Security

New Relic, a cloud-based observability platform providing a comprehensive view of application performance, has expanded its reach to become a strategic ally in cybersecurity.

One thing that's kind of annoying is the lack of detailed documentation for some of the more advanced features.

From early anomaly detection and threat identification to vulnerability management, it has enabled our security team to implement more effective preventive measures.

The dashboards are customizable and make it easy to track key metrics.

The interface can feel overwhelming, with many features that require time and experience to fully understand.

It's helped us catch issues before they become major problems.

Senior Software Engineer

Now when scaling and for enterprise, datadog feels more connected when a trace is easier to filter on behaviours, logs, graphs, etc.

Product Manager

It is easy to identify problems with performance or load and quickly get to the root cause or at least a step in the right direction to help solve your problem with your infrastructure.

Accountant

There are so many metrics, that the interface can feel overwhelming and it takes time for me to seek the information I need for accounting.

I like the fact that it can give very good insights into application performance through real-time monitoring and detailed metrics.

Program Support I

The only thing that I don't like about New Relic, at least from what we have in my current company, is the limit on the amount of data that it displays.

IT Manager

It really can cover the capabilities of multiple other products.

New Relic has been very helpful in tracking saturation reports as well as errors.

Director of IT

Some of the monitoring options are hard to setup.

DevOps Engineer

It has capacity to monitor massive amount of data.

Occasional Lag: Rare delays in metrics during high load.

engineer

Need to have more documentation around Nerdgraphs and Mutations.

Lot of widgets available for different visualizations.

I would say that overall, New Relic has been a significant piece of software for our company, given that we manage a mobile app.

Easy NRQL to to get data and prepare dashboards and view logs.

In our organization we are monitoring nearly about 1000 servers.

New Relic has been invaluable in bolstering our company's security posture.

I found it very hard and complicated to get started without training.

Head Of Development

Very easy to setup and get installed, either directly using the agent or via Docker.

Engineering Manager

Newrelic is a really good tool I can have a lot of metrics in a easy way, but this is so expensive

There is nothing I don't like about New Relic now. But initially, during setup, it was a bit complicated.

Senior staff engineer

I least liked about New Relic is its pricing structure, which can be complex to understand and may become expensive as my monitoring needs grow.

With New Relic, I was able to drill down into the root cause, discovering that it was due to a database query that needed optimization.

These features empower businesses to gain deep insights into application performance, troubleshoot issues efficiently, optimize performance, and enhance user experience.

Senior Experience specialist

New relic provides good KPIs 1) 4xx , 5xx and response time in application 2) CPU and memory usage in infrastructure 3) Mobile app crash and http error rate4) Browser performance metrics5) synthetic test availability

QA and Observability Engineer

Pricing and user Licence model, every year it's changing his pricing model and usage model  

I felt it was easier to setup than with datadog.

It has a great interface to debug server-side performance issues.2. Since it runs on your server you get accurate real-user page load times.3.

Product owner

New relic has many features for active monitoring and getting access is pretty easy.

Senior DevOps Engineer

Log aggregation capabilities were not very enhanced.

Our understanding is that NewRelic did their best to revamp their product but they are suffering from 10 years of product additions/modifications and most likely the only way to resolve that would be for them to start a brand new product from scratch or acquire a smaller player in the space who gets it.

We had to install the MySQL agent manually, and the step-by-step guide was outdated.

Its Python agent has many memory leaks which lead to resource hogging.2.

Full Stack Developer

I use the realtime app monitoring (APM) the most, to see current traffic as well as checking for slow apis and why they are slow.

Technical Lead

Some of the UI could be improved compared to the competitors to display information.

the complexity of setting up and configuring the tool for legacy applications.

Founder

I went from having no APM solution to having a full-fledged monitoring system in mere minutes.

Performance and Speed

Developer Experience

Pricing

Data Insights

Ease of Use

Security and Access Control

Metrics

Setup

Freelancers

Small Business

Mid-size Business

Large Enterprises

Some users say New Relic offers a generous free tier with useful features for small projects, and they appreciate recent improvements in pricing transparency. Some reviewers feel the platform provides significant value and time savings for IT teams, but they note that advanced features and scaling up quickly become costly. Users think the pricing model is complex, often based on servers or containers, making it hard to predict costs and challenging for small businesses or startups. Reviewers indicate that many features are locked behind expensive paywalls, and they often compare New Relic’s pricing unfavorably to competitors.

New Relic vs Freshping Comparison (2026)

New Relic

Freshping

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives