OXARI CMDB - 2026 Pricing, Features, Reviews & Alternatives

OXARI CMDB serves as a central repository for IT infrastructure information, functioning as a comprehensive configuration management database that aligns with ITIL standards. The system maintains detailed records of configuration items (CIs), including hardware resources, software applications, and services, while documenting the relationships between these elements. IT departments utilize this solution to effectively track assets, manage services, and control changes within their infrastructure. The platform provides a single reference point for all IT assets, enabling organizations to make informed operational decisions quickly and efficiently while supporting critical ITSM processes.

The software offers extensive customization capabilities, allowing users to create custom CI types with specific attributes and establish hierarchical relationships through sub and master CI types with attribute inheritance. Organizations can define custom relationship types between different CI elements and add specialized attributes to these relationships. OXARI CMDB presents infrastructure relationships in both flat and graphical structures, providing aggregate views that enhance understanding of complex IT environments. The system supports sophisticated modeling of services, equipment, and organizational structures, enabling impact analysis to assess how changes to one configuration element might affect others. Automated discovery functionality detects and imports configuration elements from various sources including ITM agents, directory services, network scanners, and external files, ensuring the database remains current with minimal manual intervention.

OXARI CMDB integrates seamlessly with other modules in the OXARI ecosystem, particularly with the ServiceDesk module, creating a unified approach to IT service management. This integration supports incident management, problem resolution, and change management processes by providing service desk personnel with accurate information about the IT infrastructure. The system enables organizations to analyze the impact of incidents on critical services, track and control infrastructure changes, and maintain a central database of hardware resources. Through its comprehensive configuration management capabilities, OXARI CMDB helps organizations efficiently manage IT assets and services while supporting strategic decision-making regarding resource allocation and infrastructure development.