PagerDuty vs ManageEngine Applications Manager

SolarWinds Service Desk

PRTG

OpsGenie

Dynatrace

Splunk On-Call

Squadcast

Compare PagerDuty and ManageEngine Applications Manager based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Our incident management software aligns log management, monitoring, chat tools, and more, for a centralized view into system health.

Opsgenie centralizes alerts from your monitoring, ticketing and ITSM tooling then dispatches them based on source, content and time to the folks who are on-call and ready to take action. 

Opsgenie provides teams with all the information needed to collaborate and troubleshoot during an incident.

Squadcast is an incident management software that helps businesses send alerts, create event tags, and track response activities on a centralized platform. The incident war room enables users to establish communication with emergency responders and facilitate real-time collaboration on incidents.

PagerDuty is a cloud software that connects people, systems & data into a single view - creating visibility & actionable intelligence across their operations.

Access Controls/Permissions

Alerts/Escalation

Alerts/Notifications

CPU Monitoring

Dashboard

Data Aggregation

Data Storage Management

Email Alerts

Email Management

Event Logs

Incident Management

Incident Reporting

Inventory Management

Issue Management

Issue Tracking

IT Monitoring

IT Reporting

Knowledge Base Management

Mail Server Monitoring

Maintenance Scheduling

Mobile Alerts

Monitoring

On Call Scheduling

Prioritization

Project Management

Real-Time Notifications

Real-Time Reporting

Reminders

Reporting & Statistics

Role-Based Permissions

Root Cause Analysis

Scheduling

Self Service Portal

Service Level Agreement (SLA) Management

Single Sign On

Task Management

Third-Party Integrations

Workflow Management

PagerDuty

Android

Web-based

iPad

iPhone

EMEA ITS Manager

The ability to to have the information displayed and on the go with the App is great for us  as we can engage with stakeholders and its bought in consistency for out out of hours team on alerting.

Devops Engineer

Integration with CloudWatch, webhooks, Jira is outstanding, functional, and reliable. The application has gotten better over the years I have used it.

Senior Software Engineer

We also suffer during outages for the lack of a "acknowledge all incoming pages" button.

Love the on-call rota, the ability to schedule overrides and multiple call out hierarchies. The wide range of alerts and abilities to interact with the product via multiple channels.

Sr. Applications System Administrator

Very good, has assisted in ensuring I provide good customer service as well as life-saving support.

Software Engineer

There is a good amount of features and integrations. It seems to be reliable.

Director of Product

Very happy with the product. The UX is better than most competitors.

Service Desk Analyst

Fully satisfied with this product, for such a price a really good application. Easy to setup, maintain and use.

Algorithms engineer

Once I actually closed an incident of another person, mistakenly. Yes it was my mistake and perhaps my IT department's configuration mistake, but the UI shows me these incidents.

We badly need a "current status, open incident" that auto-acks whatever comes in and, say, converts them to summary push-notifications or some other "just an FYI, this other stuff happened" digest.

Senior devops engineer

It’s easy to use and the UI is great. Linking pager duty with a lot of tools make it worth using.

Platform Operations Engineer

The word service itself is misleading for the users.

A big number of way you could be notified about the accident (really love the SMS and phone alerts). Ability to make schedules and on-call rotations, setting up maintenance windows.

Engineering Manager

Overall experience has been very seamless. Very easy to setup and use.

devops

It is user friendly and understanding of this software is quite easy.

Lead Analyst

We can see the history of alerts and to come to a conclusion and fix it for a long term. They have a great support team.

The notifications are clear and concise, it is easy to respond to, mute and investigate alerts. The apps interface is sleek and easily understandable.

Systems Architect

It provides a quick and efficient means to notify tier 3 support and On Call resources assigned to facilitate system outages.

PagerDuty screenshot: An operations command console offers advanced analytics and visibility

PagerDuty screenshot: Incident management

PagerDuty screenshot: Reports & analytics

PagerDuty screenshot: Escalation policy

PagerDuty screenshot: PagerDuty user

PagerDuty screenshot: Mobile apps for iOS and Android

PagerDuty screenshot: Native app for iOS

PagerDuty screenshot: Native app for Android

PagerDuty screenshot: Hand-Off notification

PagerDuty screenshot: Event intelligence

PagerDuty screenshot: Modern incident response

PagerDuty screenshot: On-call management and notifications

PagerDuty screenshot: Intelligent real-time decisions

PagerDuty screenshot: Automated precision response

PagerDuty screenshot: Business-wide orchestration

PagerDuty screenshot: Infrastructure health module

PagerDuty screenshot: Service health module

PagerDuty screenshot: Major incidents module

PagerDuty screenshot: Responders module

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Dynatrace Ruixt is an all-in-one application performance monitoring

PRTG monitors your network 24/7 to timely alert you to issues before they become emergencies.

Monitor all the systems, devices, traffic, and applications in your IT infrastructure.

Everything is included with PRTG; there is no need for additional plugins or downloads.

PRTG is a powerful and easy!

SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days.

Applications Manager is an application performance monitoring and observability solution that is designed to empower businesses with deep insights into the performance, health, and availability of their critical applications and infrastructure components.

Activity Dashboard

Activity Monitoring

Activity Tracking

AI/Machine Learning

Anomaly Detection

Application Management

Application-Level Analysis

Asset Discovery

Automated Discovery

Availability Testing

Backup and Recovery

Baseline Manager

Bottleneck Identification

Capacity Management

Capacity Planning

Chat/Messaging

Collaboration Tools

Configurable Alerts

Container Monitoring

Continuous Integration

Cost Management

Customizable Dashboard

Customizable Reports

Dashboard Creation

Data Import/Export

Data Visualization

Database Monitoring

Database Support

Dependency Tracking

Desktop/Application Virtualization

Diagnostic Tools

Drag & Drop

Email Monitoring

Event Tracking

For Websites

FTP Monitoring

HIPAA Compliant

Historical Trend Analysis

Interoperability

Key Performance Indicators

KPI Monitoring

Multi-Cloud Management

Multi-Location Monitoring

Multiple User Accounts

Multitenancy

Network Monitoring

Performance Analysis

Performance Management

Performance Metrics

Performance Monitoring

Predictive Analytics

Query Analysis

Real-Time Analytics

Real-Time Data

Real-Time Monitoring

Real-Time Updates

Reporting/Analytics

Resource Management

Resource Optimization

Risk Alerts

Scheduled Testing

Search/Filter

Server Monitoring

SSL Monitoring

SSL Security

Status Tracking

Summary Reports

Threat Intelligence

Threat Response

Threshold Alerts

Transaction Monitoring

Trend Analysis

Troubleshooting

Troubleshooting Reports

Two-Factor Authentication

Uptime Reporting

ManageEngine Applications Manager

Linux

Windows

it manager

The user-friendly interface, real-time monitoring, seamless integration, and excellent customer support have all contributed to a smoother and more reliable IT infrastructure management.

IT Infrastructure Specialist

Notorious problems with updating the Applications Manager plugin in OpManager, problems with monitoring devices using SNMP, the graphical interface is not user-friendly.

systems admin

Anytime we've had a question or encountered an issue, the support team has been responsive and knowledgeable. It's evident that they genuinely care about their customers' success.

Jr. Network and System Administrator

The seamless integration with ITSM tools like ServiceNow and Zendesk streamlines incident management workflows, reducing manual effort while ensuring faster resolution times for performance issues.

PagerDuty vs ManageEngine Applications Manager Comparison (2026)

PagerDuty vs ManageEngine Applications Manager Comparison (2026)

PagerDuty

ManageEngine Applications Manager

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives