Pulseway vs HaloPSA

Zendesk Suite

NinjaOne

ConnectWise PSA

N-central

HappyFox Help Desk

Datto RMM

Compare Pulseway and HaloPSA based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

NinjaOne simplifies IT for 35,000+ customers with one platform for endpoint management, autonomous patching, backup and remote access. 

A modern, secure, and fully-featured cloud RMM, Datto RMM helps manage the complexity & risks of supporting client endpoints. Intuitive and easy-to-use, Datto RMM helps MSPs keep their supported estate secure, patched, optimized, and running.

N-able N-central is an endpoint detection and response software designed to help managed service providers (MSPs) prevent, detect, respond to, and recover from threats.

Built directly for MSPs and internal IT teams, Pulseway delivers a powerful monitoring and management tool that gives you powerful Automation, Remote Control, OS and 3rd Party Patch Management, Endpoint and Security Management, Asset Reporting and Backup.

Access Controls/Permissions

Active Directory Integration

Activity Dashboard

Activity Tracking

Alerts/Escalation

Alerts/Notifications

Anti Virus

Application Management

Approval Process Control

Asset Lifecycle Management

Asset Tracking

Audit Management

Audit Trail

Authentication

Automated Scheduling

Automatic Backup

Automatic Patch Deployment

Automatic Scans

Availability Management

Availability Testing

Backup and Recovery

Baseline Manager

Billing & Invoicing

Capacity Management

Chat/Messaging

Client Portal

Collaboration Tools

Communication Management

Compliance Management

Compliance Tracking

Configurable Workflow

Configuration Management

Continuous Monitoring

Contract/License Management

CPU Monitoring

Credential Management

Customizable Branding

Customizable Fields

Customizable Reports

Customization

Dashboard

Dashboard Creation

Data Import/Export

Data Migration

Data Storage Management

Data Visualization

Deployment Management

Desktop Virtualization

Device Auto Discovery

Device Management

Diagnostic Tools

Disaster Recovery

Drag & Drop

Email Alerts

Email Monitoring

Endpoint Management

Endpoint Protection

Event Logs

Event Tracking

File Management

File Sharing

File Transfer

For MSPs

Help Desk Management

HIPAA Compliant

Incident Management

Inventory Management

IP Address Monitoring

Issue Auditing

Issue Management

Issue Tracking

IT Asset Management

IT Asset Tracking

IT Reporting

Knowledge Management

License Management

Live Chat

Mail Server Monitoring

Maintenance Management

Maintenance Scheduling

Mobile Access

Mobile Alerts

Mobile Device Management

Mobile Network Troubleshooting

Monitoring

Multi-Channel Communication

Multi-Device Support

Multi-User Collaboration

Multiple Authentication Methods

Multiple Monitor Access

Multiple User Accounts

Network Analysis

Network Monitoring

Network Resource Management

Network Security

Network Wide Management

Password Management

Patch Management

Pulseway

Android

Linux

Web-based

Windows

iPad

iPhone

MSP OWNER

Pulseway has THE best mobile RMM available, combined with their other services and add-on it makes for on of the best or the best MSP tools out there.

President

The scripting tools help me accomplish tasks effortlessly for tasks that are not built in to the system, which is rare. It is also a very versatile/customizable tool for monitoring and notifications.

I.I Manager

I love this product and the team supporting it. They are a wonderful group of people.

Biggest pro is the ease of use, the good web-app and the great mobile-app.

IT Director

Pulseway is easy to setup and use and very powerful. It works great for our needs.

Systems Engineer

The Pulseway Help site: https://www.pulseway.com/resource-centre is a good resource. Overall for the price, Pulseway is an exceptional value.

IT operation manager

The dashboard used as an info monitor in our Helpdesk, so we are aware of any issues, in a matter of a few minutes. Patching servers is super easy.

Support requests were generally answered quickly, the setup and deployment was easy and the use of the platform was easy to learn. This is a great platform.

Help Desk Manager

The most helpful feature is that all three applications integrate into each other, Azure and on-prem Active Directory. These products are easy to use and navigate once everything has been set up.

Finance & Ops Director

Difficult to uninstall sometimes. I am having trouble uninstalling from one particular PC.

What I like about Pulseway is that it is easy to use.

IT Manager

The file transfer for remote control sessions is horrible. You can't sort or manage files, you can't type a directory path, you can't send directories.

Owner

This is the best product for my small business. With the integration of StorageCraft and Remote Desktop I am able to keep an eye on all my clients needs.

Its easy to monitor whatever we chose. Also it's super cool, to be able to call a costumer, almost at the same time a notification pops up, to tell them, that we are aware of the problem.

IT Consultant

Plus, their customer support is really helpful. If you’re in IT, Pulseway is a tool you’ll definitely want in your toolbox.

Solves my most used services and helpes me keep an very easy overview. I use Pulseway to install antivirus due to the fast implentation.

I do miss grouping capabilities when working with antivirus menu.

Director

Some lag in functionality as it is a cloud product but not enough to put me off.

Pulseway screenshot: Monitoring and Management with Real Time System Status and Critical Alerts

Pulseway screenshot: Powerful IT Monitoring from any Device Closest to You

Pulseway screenshot: Automatic Network Discovery and Deployment

Pulseway screenshot: OS and 3rd Party Patching with Over 130+ Titles Patching

Pulseway screenshot: Automation & IT Issue Auto-Remediation with Intuitive UI

Pulseway screenshot: Powerful Custom Reporting & White-Labelled Templates

Pulseway screenshot: Complete Control over your Servers, Systems and All Network Devices

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Zendesk offers an AI-powered service platform that unifies conversations from multiple channels. It features AI agents for resolving inquiries, ticketing for support requests, and analytics for tracking service quality. Its Resolution Learning Loop technology enhances automation by integrating AI, human agents, and knowledge resources on one platform.

ConnectWise PSA (formerly ConnectWise Manage) is a business management platform designed to run technology solution business, connecting everything to allow for superior service delivery, know businesses better, discover full-visibility billing, and handle handoffs without hiccups.

HappyFox is a cloud based, all-in-one help desk and customer support software. HappyFox's ticketing system enables the quick resolution of customers' issues via an efficient customer support workflow. The platform provides a built-in knowledge base, community forum and end-user support portal.

HaloPSA is a single, all-inclusive PSA solution, designed for MSPs and service providers. HaloPSA gives you the power to manage your entire business with powerful out-of-the-box functionality. Empower your business with a single all-inclusive cloud platform, designed for your as-a-service business

Pulseway vs HaloPSA Comparison (2026)

Pulseway

HaloPSA

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives