ScaleGrid Reviews - Pros & Cons, Ratings & more

Caspio

kintone

Zoho Creator

ScaleGrid is a database-as-a-service (DaaS) hosting platform for MongoDB and Redis which allows businesses to deploy, monitor, scale, and backup their MongoDB and Redis clusters within the cloud on AWK, Azure, DigitalOCean, VMware, & OpenStack. ScaleGrid is designed to automate database operations.

ScaleGrid

Web-based

I love that it does many of the management that I had to do manually in a competitor and with a very great support.

The Redis service was provisioned quickly and worked great out-of-the-box. Removing Redis from our own app deployment has eliminated some complexity and helps keep us lean and stable.

Chief Technology Officer

The ease of use was fantastic. The dev ops that goes into setting up scalable and redundant MongoDB clusters in Microsoft Azure is fairly daunting, but ScaleGrid automates 95% of that.

Project Leader

Customer service is my best part, the team is great, always responds to our messages and queries and sometimes are already investigating issues they picked up before us.

Director, DevOps

The second outage was a cluster intended to provide higher availability - didn't work. Support has met their SLA (1 hour ) however it's frustrating sitting idle when your production database is down.

Founder

It's perfect for early stage startups like ourselves who take MongoDB hosting seriously and want to build a scalable architecture.

Founder & Managing Partner

Overall very satisfied with customer service, nice features and functionality.

Founder/CEO

Ease of use, hassle free. The support team is also very responsive with questions from our engineering team.

Being able to have dedicated setups is great for us.

When you're a growing startup, ScaleGrid is a solid alternative to the other clouds.

Often I just need to look up something that for instance got deleted by accident. These are small issues and definitely not a deal breaker.

Co-Founder & Chief Operating Officer

Ease of use, easy integration, easy to read intructions.

I have not come across anything that I dislike yet.

Scalegrid is simple to use and to migrate. We could get very good analytics using them.

Co-founder and Software Architect

Lots of missing (basic) features. For example, we cannot remove a follower cluster.

Software Developer

I really like how quickly I got this up and running.

We were looking for a dedicated cloud hosting provider for our databases. Because AWS/Google/Digital Ocean lock you in via egress costs, it was imperative we found a solid, cost-friendly solution.

Software engineer 

We serve a few million API a month and guarantee 99% uptime to our clients. Scalegrid makes this statistic attainable.

mLabs

DigitalOcean

Atlas Chirosys

Google Cloud Storage

As the CTO of an Ad Tech startup which is currently disrupting the broadcast and broadband marketing industry, I truly appreciate how ScaleGrid is helping us rapidly grow and scale our cutting edge platform (advocado.media). ScaleGrid streamlines the MongoDB dev ops and allows us to focus on building out the business critical features that are driving the growth of our platform.

ScaleGrid for Startups

Exceptional product and exceptional customer service.

Just works!

A basic droplet on DigitalOcean/Linode cost $5, while ScaleGrid is at $10, which is fine because they provide Dbaas.

However scaling upwards becomes increasingly expensive.
DO Droplet Original Price.  /  ScaleGrid Price
$5                                                     |  $10
$10                                                  |   $35
$20                                                  |    $80

With the price difference, you are better off using MongoDB Cloud Manager, at $35/server agent.

Spoke to ScaleGrid support, and they said they price this way because that's how DigitalOcean Managed Databases are priced, which I find it quite a laugh. DigitalOcean, as the service provider, also provides the SLA, and automatic failover, while ScaleGrid is basically just... a web interface.

Conclusion: Just overly expensive for the service it's providing.



Too expensive.

Thanks for sharing your experience! Regarding setup, it takes 15-20 mins to spin up a cluster as we create dedicated machines from scratch, saving users 3x the time through automation. Updates/migrations do take time, as these are performed so there is no downtime. We perform encryption at rest using OS encryption based on LUKS - so you don't need MongoDB enterprise for it.

DigitalOcean as a service provider does not provide the services you need for a production database - high availability, backup/restore, monitoring, upgrade, support, etc. A better comparison is against DigitalOcean managed databases where we average 30% more storage for the same price. ScaleGrid is the actual management platform, DigitalOcean is simply the cloud resources offered through our service. If you compare our DBaaS vs. DigitalOcean, you'll see we offer 40% higher throughput and 30% lower latency: https://scalegrid.io/blog/best-mysql-digitalocean-performance-scalegrid-vs-digitalocean-managed-databases/

Untitled Review

A bit expensive for start-ups

Being able to have dedicated setups is great for us. We are a technology company, focused on software, with minimal skills, time and resources around networking and hardware setups. We also really enjoy the no hidden costs approach, with no "unknown" fees. this helps dramatically when budgeting.

Moditar 2020 Review

Fast and attentive customer service, absolutely no complaints there. Discounts for start-ups and bringing your own credits are unique features, and ScaleGrid pushes this option - which is good if you have credits and plan to use a cloud like AWS: certainly worth using, as you still retain full control over your instance. In our use case we really needed Postgres, so still waiting for that, but overall we are pleased with the customer service and general product that ScaleGrid offers! 

A good overall solution, especially if you bring your own credits

Great, hassle free solution for our MongoDB need

We chose Scalegrid because it allowed us to deploy MongoDB clusters in our own AWS cloud, letting us use our AWS credits towards our instances. Importing our existing data was painless, and Scalegrid's console makes it very easy for us to manage and monitor our clusters. Their support team has also been very helpful and quick to respond whenever we've had any questions.

Scalegrid is a great MongoDB hosting solution

ScaleGrid quickly simplified our infrastructure, helping us focus on the problems that matter.

Thanks for your feedback! The ScaleGrid SaaS application (https://scalegrid.io) provides a "fully managed" Database-as-a-Service solution. While it's not possible to provide a fully managed solution without access to the data, we do provide another "Private deployments" model where you can use our software and automation, but our support team does not have access to the data. This model might be better for your application, and if you drop a note to our support team, we are happy to set up a time to discuss.

ScaleGrid is also fully GDPR compliant and provides a Data Protection Addendum here: https://scalegrid.io/dpa.html

Excellent. From fast setup to extremely fast support via email and chat. No lengthy conversations, but very responsive and knowledgeable help. The database service has been 100% rock solid and fast. Data communication is superb (no doubt DreamHost is one a couple of major Internet backbones). Very very pleased with the experience to date. As we move into production, I'd really like to see how we can add some of the more advanced features such as geographical load balancing, horizontal scaling, etc. but, if possible, stay with ScaleGrid as our "front end", as our experience has been so positive, and taken a significant burden off our own team.

The fastest / easiest way to stand up cloud PostgreSQL, whether for dev or enterprise production

Was really good in general but some feature I expect to be more user friendly and are not. Users/Teams admin, VPC to Digital Ocean, Mongo 4.2 only, Query analysis not so good, not able to resize down my tier.

A very nice place to start

We were able to significantly reduce our time to market by using ScaleGrid. Once we did launch we reduced our need for a dedicated Mongo DBA which effectively paid for the cost of the service.

ScaleGrid makes it easy to run secure, managed, and scalable Mongo infrastructure.

Great product for my SaaS company 

We looked to ScaleGrid to help us operate a legacy MySQL DB, SG's features certainly looked attractive (ease of deployment, database followers facilitate staging environments, reports and monitoring all look good).

However at the end of the day, it's been less reliable than the system we ran in-house. So back we go.

Ok when it's working

ScaleGrid fills a lack of AWS and offers an easy way to manage our cluster mongo

Happy customer and good pricing

It's so advance, stable and fast, we sleep in the night without worries about downtime, it's the most thing we are happy with so far in our company.

The Best Database Managed Soultion

Easy way to implement a managed DB

Best hosted MongoDB I've found so far. Great support and easy to use interface.

Awesome product !

Rock solid MongoDB performance, monitoring, and support

Excellent.  No complaints

I have to come to rely on the stability and support that Scalegrid have provided

Easy to implement and run database operations.

ScaleGrid makes running a resilient MongoDB cluster easy

A young startup should use this instead of going all out with self deployment.

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