Summit vs ManageEngine Endpoint Central

Zendesk Suite

Salesforce Service Cloud

JIRA Service Management

SolarWinds Service Desk

NinjaOne

Kaseya VSA

Compare Summit and ManageEngine Endpoint Central based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

AI-powered platform that unifies identity, endpoints, and compliance—giving IT teams time and control back.

ACMP Suite

In a world full of unpredictability, choosing the right partner is crucial. We are your guide on the path to greater simplicity and efficiency. ACMP offers modular and scalable solutions for your specific challenges in the IT department.

PDQ Deploy & Inventory

PDQ Deploy is the best way to automate your patch management. Update third-party software, deploy custom scripts, and make impactful configuration changes in minutes. With 200+ ready-to-deploy applications right out of the box.

SummitAI’s asset management solution helps you effectively respond to your rapidly growing and changing technology needs by managing the IT asset lifecycle from procurement to disposal. SummitAI eliminates overbuying, while helping to right-size future purchases of hardware and software assets.

Access Controls/Permissions

Active Directory Integration

Activity Dashboard

Activity Tracking

AI Copilot

Alerts/Escalation

Alerts/Notifications

Analytics

Approval Process Control

Asset Lifecycle Management

Asset Tracking

Audit Management

Audit Trail

Automated Routing

Availability Management

Barcode/Ticket Scanning

Benchmarking

Capacity Management

Change Management

Chat/Messaging

Client Portal

CMDB

Compliance Management

Compliance Tracking

Configurable Workflow

Configuration Management

Contract/License Management

Cost Tracking

Customer Support

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Dashboard

Dashboard Creation

Data Import/Export

Data Visualization

Drag & Drop

Email Management

Email Templates

Generative AI

Help Desk Management

Incident Management

Inventory Management

IT Asset Management

IT Asset Tracking

IT Reporting

IT Risk Management

Knowledge Base Management

Knowledge Management

Live Chat

Localization Automation

Macros/Templated Responses

Maintenance Management

Maintenance Scheduling

Mobile Access

Monitoring

Multi-Channel Communication

Performance Metrics

Prioritization

Problem Management

Procurement Management

Project Management

Real-Time Chat

Real-Time Notifications

Real-Time Reporting

Release & Deployment

Release Management

Remote Access/Control

Reporting/Analytics

Reporting & Statistics

Requisition Management

Scheduled/Automated Reports

Self Service Portal

Service Catalog

Service Level Agreement (SLA) Management

Social Media Integration

SSL Security

Supplier Management

Support Ticket Management

Support Ticket Tracking

Surveys & Feedback

Task Management

Third-Party Integrations

Ticket Management

User Management

Workflow Management

Summit

Web-based

iPhone

Android

Windows

iPad

Linux

Basic

Dy. General Manager - IT

Very good product un respect of functionality like ITSM, IT Helpdesk, Asset Management & CMDB

SR. GENERAL MANAGER - IT

Integration is not proper sometime there is a lag

Dy Systems Manager

It's very good product for ITSM modules and asset life cycle tracking under low budget.

Satellite Tech Operator

Then trying to get some of the customer support in India to understand what we want it to do was very frustrating.

Associate Director IT Services

Ease of installation, ease of use, reliable, and works well for our ITIL process.

Integrations

Pricing

Ease of Use

Large Enterprises

SymphonyAI Summit

Action1

Action1 reinvents patch management with an infinitely scalable and highly secure platform configurable in 5 minutes that just works.

Endpoint Central (formerly Desktop Central) from ManageEngine is an integrated desktop & mobile device management application that enables the centralized management of desktops, servers, laptops, tablets & smartphones.

AI/Machine Learning

Anomaly/Malware Detection

Anti Virus

Application Management

Application Security

Automatic Patch Deployment

Automatic Scans

Behavioral Analytics

Continuous Monitoring

Customization

Data Loss Prevention

Deployment Management

Device Management

Encryption

Endpoint Management

Endpoint Protection

Enrollments/Onboarding

Event Logs

HIPAA Compliant

Inventory Tracking

Issue Auditing

License Inventory

License Management

License Tracking

Location Tracking

Mobile Device Management

Packaging

Patch Management

Patch Prioritization

Patch Testing

Portable License

Product Activation

Ransomware Protection

Remote Access & Monitoring

Role-Based Permissions

Root Cause Analysis

Scheduling

Secure Login

Security Auditing

Security Management

Single Sign On

Software Management

Threat Intelligence

Trial License

Two-Factor Authentication

Usage Tracking/Analytics

Vulnerability Management

Web Threat Management

Whitelisting/Blacklisting

By industry, ManageEngine Endpoint Central reviewers are most commonly professionals in information technology and services (17%). The most frequent use case cited is IT management (66% of reviewers).

Users and use cases

Most users consider ManageEngine Endpoint Central to deliver strong value for money, citing comprehensive features and cost savings. Some users report that pricing can be high for small businesses, and they find the pricing model confusing.

Value for money

The ManageEngine Endpoint Central integration most frequently cited by reviewers is ManageEngine ServiceDesk Plus, a help desk product rated 4.5 out of 5 for its integration with ManageEngine Endpoint Central.

ManageEngine Endpoint Central is a unified endpoint management (UEM) program with key features that include endpoint management, patch management, automatic patch deployment, automatic scans, remote access/control, alerts/notifications, and more.

ManageEngine Endpoint Central

Professional Edition

Enterprise Edition

UEM Edition

Security Edition

Senior IT Architect

Its centralised endpoint management tools allowed me to keep track of devices, push updates, and enforce policies across environments that were previously siloed.

It offers enormous automation potential, as well as helpdesk relief through functions such as DEX workflows and a software “self-service portal.”

Cybersecurity Operations Engineer

Having Endpoint Central makes it easier for us to handle patch management, deploying software and perform remote troubleshooting. But what really stands out to me is its robust patch management capabilities since it has significantly reduced the time spent on manual updates and improved our overall security.

Manager

The greatest strength lies in its 'set-it-and-forget-it' approach to patch management; being able to automate the testing and deployment of both OS and third-party app updates across different time zones is a game-changer.

IT Project Engineer

The platform provides centralized control over patching, software deployment, asset management, and remote troubleshooting, which has reduced manual effort and improved overall efficiency.

IT Manager

It provides a single console to manage desktops, laptops and servers, reduces complexity and improves visibility across the entire IT environment.

Administrator

ManageEngine Endpoint Central is a powerful and reliable unified endpoint management solution that helps IT teams efficiently manage and secure devices across an organization.