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Syncro vs SuperOps Comparison (2026)

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N-central

4.2

N-sight RMM

4.3

Good recommendations?

Syncro

SuperOps

Overview

Syncro is an integrated RMM, PSA, and remote access platform for MSPs that provides all the tools you need to manage your clients' IT efficiently and profitably, including scripting, integrated billing, contract management, ticketing, and much more.

SuperOps is an AI-powered, unified PSA-RMM platform designed to streamline operations for modern MSPs and IT Teams. By PSA and RMM functionalities, SuperOps enables MSPs to manage client assets, projects, and documentation from a single, intuitive interface.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

129

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

149

Value for money

Ease of use

Features

Customer support

89%

would recommend this app

4.6

Value for money

Ease of use

Features

Customer support

82%

would recommend this app

Pros

“The smart ticket search feature is particularly useful as it allows me to find similar tickets and see resolutions without creating a knowledge base, saving a lot of time.”

Joshua E.

IT Manager

“I use Syncro for endpoint monitoring and management, allowing us to manage large numbers of endpoints in a central, automated way.”

Joshua D.

Support Engineer

“We use Syncro for our Internal IT and we utilize Ticketing, Invoicing, Products and Services as well as Purchase Orders.”

Paul P.

Senior IT Manager

Pros

“Particularly useful features that save time, cut down on errors, and keep things organised include ticketing, automated workflows, and integrated documentation. ”

Jacob H.

IT Technician

“I want it to perform certain tasks like create scripts or perform certain functions based on a ticket not only reword the tickets verbiage which looks like a robot wrote it.”

Cristo L.

Owner

“Very positive, I can easily administer and manage our computer network, the tool is fast and the remote connection also helps in times of urgency even when I'm in Brazil.”

Rodrigo G.

IT Supervisor

Cons

“The features of splashtop as a remote access tool (no locally visible chat, no user management and no easy multi-monitor viewing is the second issue.”

Ben B.

Engineer

“The third issue I have is with there only being three admin users possible which, in a large organization, does present significant issues, especially when troubleshooting the occasional issue with Syncro support.”

Ben B.

Engineer

“The minor inconveniences of Splashtop and the admin restrictions don't get in the way most of the time and are an annoyance at best compared to the benefits and insights provided to us by the Syncro platform.”

Ben B.

Engineer

Cons

“We can't justify 159USD/month for admin employees or contractors that need extremely minimal use of the platform (timesheet at least/ project / billing / quoting/ etc)”

Nathan B.

VP - Business Development Director

“Sometimes the pace of development can become a problem — they create so many new things that they occasionally don’t fully complete what they’ve previously started, which means some features don’t quite reach their full potential.”

Thomas S.

CIO

“It can be fairly asynchronous, meaning if we don't fix the issue on chat, it might be a few days before we fix it or it might even fall by the wayside.”

David G.

Owner