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Syncro
Integrated RMM, PSA, and remote access platform
Last updated: October 2024
Table of Contents
Syncro - 2025 Pricing, Features, Reviews & Alternatives
Starting from
139
/user
Per month
Syncro's key features
GetApp's analysis of 31 verified user reviews collected between February 2022 and July 2024 identified Syncro's most critical features and how it performs according to users.
Reviewers appreciate Syncro's Remote Access/Control capabilities, particularly its integration with Splashtop and SyncroLive. They find it valuable for providing timely support and reducing travel costs. Users report that it allows for easy logging into customer devices and accessing system information. However, some reviewers mention issues with cmd/powershell connectivity and laggy background access. They also highlight the need for multi-window multi-monitor support and better mobile functionality. Overall, users find it reliable and effective for remote support. Of the 20 Syncro users who gave detailed accounts of their use of Remote Access/Control, 95% rated this feature as important or highly important.
Reviewers highlight Syncro's Patch Management for its ease of configuration and automation of updates. They appreciate its ability to keep systems up to date and manage vulnerabilities. Users report that it helps maintain client PCs and mend issues efficiently. However, some mention challenges with tracking patch success and issues with machines showing as offline. They also note limitations with Windows updates and the need for more advanced capabilities. Despite these, users find it helpful for managing updates and scheduling scripts. Of the 22 Syncro users who gave detailed accounts of their use of Patch Management, 91% rated this feature as important or highly important.
All Syncro features
Features rating:
Syncro awards
Syncro alternatives
Syncro pricing
Value for money rating:
Starting from
139
/user
Per month
Syncro integrations (34)
Integrations rated by users
We looked through 77 user reviews, to identify which products are mentioned as Syncro integrations, and what is the users perception.
“It allows us to offer an extra service to our customers and helps us to ensure our contract customers are protected better.”
“Allows us to bundle and monitor antivirus for our customers in an efficient way.”
“It provides an additional level of security for our clients that we can monitor.”
Teri Dinning
Owner/IT Technician/Web Designer/Accounts
“This is critical for us to do the 'back end' of the accounting. There are some real quirks (like if a product is created AFTER an invoice is created - then added - some issues with sync arise) among other things but it works 95% of the time as expected. We were coming from MAS90 so this was a learning experience but QBO is excellent and works consistently.”
“Saves immense amount of time by eliminating duplication of work, not to mention avoiding a lot of potential human error.”
Paul Kopalek
Senior Network Engineer
“This stops the double handling of invoices from our ticketing system into our accounting system. only bugbear is that extra payments from the customer don't sync back into Syncro as a credit.”
Teri Dinning
Owner/IT Technician/Web Designer/Accounts
“We utilize this integration more as a "Well Why Not" approach as we sell some products online. As it doesn't always keep up with the stock levels correctly so we don't rely on it for that, more just for product generation on our website.”
Teri Dinning
Owner/IT Technician/Web Designer/Accounts
“Still trying to figure out this part for receiving payments. It is not as straightforward as you would think it would be.”
Yoel Klein
IT Admin
“Ability to integrate Debian server monitoring with everything else saves time”
William Bardon
Owner
Syncro support options
Typical customers
Platforms supported
Support options
Training options
Syncro reviews
Overall rating
4.6
/5
77
Positive reviews
95
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.01/10
54
19
3
1
0
Syncro FAQs
Syncro has the following pricing plans:
Starting from: $139.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of Syncro?
Syncro has the following typical customers:
Freelancers, Mid Size Business, Small Business
Q. What languages does Syncro support?
Syncro supports the following languages:
English
Q. Does Syncro offer an API?
Yes, Syncro has an API available for use.
Q. What other apps does Syncro integrate with?
Syncro integrates with the following applications:
Simplesat, WooCommerce, PayPal, Dropbox Business, Worldpay for Enterprise, Zapier, Bitdefender GravityZone, Microsoft Teams, ScalePad Lifecycle Manager, ShipRush, Stripe, ShipStation, IT Glue, MSP360 Managed Backup, Slack, Mission Control, Proofpoint Email Protection, Domotz, Webroot Business Endpoint Protection, Huntress, Quoter, Mailchimp, CloudRadial, Xero
Q. What level of support does Syncro offer?
Syncro offers the following support options:
Chat, Phone Support, Email/Help Desk, Knowledge Base, FAQs/Forum