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Syncro

RMM solution with internal communication channels

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Syncro Pricing, Features, Reviews and Alternatives

Syncro product overview

What is Syncro?

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat

Training options

Webinars
Documentation

Syncro pricing information

Value for money

5.0

/5

10

Starting from

$

119

/momonth
Per User

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Syncro features

Functionality

4.8

/5

10
Total Features23 3 categories

Most valued features by users

Reporting/Analytics
Dashboard
Scheduling
Remote Monitoring & Management
Mobile Access
Patch Management
Client Portal
Deployment Management

Functionality contenders

Syncro users reviews

Overall rating

5.0

/5

10

Positive reviews

100%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.7/10
Rating distribution

5

4

3

2

1

10

0

0

0

0

Pros
We have been pleased with the performance of Syncro and overjoyed with the savings of nearly 65% over our previous software.

AR

Anonymous Reviewer

Love the software it work wonderfully and does what we need it to and they get some extra points for adding holiday lights to the service during Christmas time.

AR

Anonymous Reviewer

We moved to Syncro from a major platform. The improved functionality, the ease of configuration and implementation of sales processes have been hugely instrumental in our year over year growth.

RD

Ross D.

Cons
The lack of customization on the dashboard ui is a small complaint I have.

AR

Anonymous Reviewer

The absence of a built-in timer and a technician timesheet are missing features that would greatly enhance the software.

AR

Anonymous Reviewer

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

A great system that scales with your growth

Reviewed 8 months ago

I can't say enough how amazing the team is there. From [SENSITIVE CONTENT HIDDEN] and everyone in between has allowed our MSP to grow from a 1 man shop to having 5 employees. Not only has their help allowed us to shift our initial system to scale but allowed us to better understand how to utilize the tools and features of the system.

Pros

The best feature of the system is the complete integration of both the RMM and PSA. Having the ability to customize the system to your needs for information to store or manage your client's assets makes our day to day easier. The constant new feature releases let us know the system is constantly being improved.

Cons

Not much to dislike. As you use the system there are plenty of training resources to get around any dislikes or issues you may run into. The great thing about Syncro is depending on your used case there is probably more than one way to achieve this goal.

Vendor response

Thanks Paco...We look forward to watching you continue to grow in the coming years.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Tremendous Value and Capability - Scalable

Reviewed 8 months ago

That's simple, easy to grow and adapt my business. Since implementing Syncro my clients are happier and my job has become easier being able to control so much, in one place

Pros

The speed at which the deploy user suggested features and the seemingly unlimited options. Syncro has allowed my business to grow while keeping everything in the same platform.

Cons

Would like some more options for signing contracts, appointments and CC/ACH payment processors in the form of integrations.

Vendor response

Thanks Kyle. We love having you as a customer and look forward to watching you thrive.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Best value for your PSA and RMM platform

Reviewed 2 months ago

We have been pleased with the performance of Syncro and overjoyed with the savings of nearly 65% over our previous software. As more APIs have become available, we are almost integrated with all other products we use such as QuickBooks, etc.

Pros

The products within Syncro are continually being updated, enhanced and added to the PSA and RMM. Although there are a few features that are missing that are found in other platforms, the cost can be a whopping 65% or more less for nearly the same features. Many new integrations have been added recently to make Syncro more like the heavy hitters, such as adding Splashtop to the RMM. You'll find their monthly webinars that cover enhancements, current processes, and questions that you might have, very informative. The migration was easy when moving from our old platform to Syncro.

Cons

The absence of a built-in timer and a technician timesheet are missing features that would greatly enhance the software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best PSA/RMM Available

Reviewed 7 months ago

Very positive experience. Product just work and in the rare occasion that something does not, it is resoled in a timely manner. Support is what support should be.

Pros

We love the ease of deployment and ease of use.

Cons

Could be polished a little more on the visual side, but great none-the-less.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Huge leverage move

Reviewed 7 months ago

The platform has been nothing short of fantastic. The team behind the product are passionate, responsive and growth minded. The user community is engaged and helpful. We have never looked back from our move to Syncro!

Pros

We moved to Syncro from a major platform. The improved functionality, the ease of configuration and implementation of sales processes have been hugely instrumental in our year over year growth.

Cons

There are some parts of the platform that are growing and maturing still. There were some areas such as ticket organization that we had to grow accustomed too when we first transitioned.

Syncro FAQs and common questions

Syncro has the following pricing plans:
Starting from: $119.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Syncro has the following typical customers:
Freelancers, Small Business


Syncro supports the following languages:
English


Yes, Syncro has an API available for use.


Syncro offers the following support options:
Chat

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