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SuperOps

PSA-RMM PLATFORM FOR MSPs

Table of Contents

Is this product right for your business?

Find out with a

SuperOps - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: August 2026

SuperOps overview

What is SuperOps?

SuperOps is an AI-powered, unified PSA-RMM platform designed to streamline operations for modern MSPs and IT Teams. By PSA and RMM functionalities, SuperOps enables MSPs to manage client assets, projects, and documentation from a single, intuitive interface.

Key Features:

PSA: Enhances client engagement and revenue growth through efficient service delivery.

RMM: Facilitates effortless management of client assets with proactive monitoring tools.

IT Documentation: Ensures critical information is organised and easily accessible.

Project Management: Assists in efficiently handling large-scale projects by breaking them down into manageable milestones.

SuperOps also offers seamless integrations with popular tools like TeamViewer, QuickBooks, Webroot, and Stripe, allowing MSPs and IT Teams to work with their preferred applications within the platform.

Starting price

79per user /
per month

Alternatives

with better value for money

Pros & Cons

Ticket Management

Client Management

Integrations

Reporting

SuperOps’s user interface

Ease of use rating:

4.6

(65)

SuperOps reviews

Overall rating

4.6

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend0.82/10

Rating distribution

Pros

“Particularly useful features that save time, cut down on errors, and keep things organised include ticketing, automated workflows, and integrated documentation. ”

Jacob H.

IT Technician

“I want it to perform certain tasks like create scripts or perform certain functions based on a ticket not only reword the tickets verbiage which looks like a robot wrote it.”

Cristo L.

Owner

“Very positive, I can easily administer and manage our computer network, the tool is fast and the remote connection also helps in times of urgency even when I'm in Brazil.”

Rodrigo G.

IT Supervisor

Cons

“We can't justify 159USD/month for admin employees or contractors that need extremely minimal use of the platform (timesheet at least/ project / billing / quoting/ etc)”

Nathan B.

VP - Business Development Director

“Sometimes the pace of development can become a problem — they create so many new things that they occasionally don’t fully complete what they’ve previously started, which means some features don’t quite reach their full potential.”

Thomas S.

CIO

“It can be fairly asynchronous, meaning if we don't fix the issue on chat, it might be a few days before we fix it or it might even fall by the wayside.”

David G.

Owner

Who uses SuperOps?

Based on 65 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Information Technology and Services

Computer & Network Security

Computer Software

Telecommunications

Others

Use cases

Managed Service Providers (MSP)

IT Management

Remote Monitoring and Management

Remote Support

IT Asset Management

SuperOps's key features

Most critical features, based on insights from SuperOps users:

Incident management

3.0

(1)

Remote access/control

4.6

(36)

Server monitoring

4.6

(28)

All SuperOps features

Features rating:

4.4

(65)

Alerts/Notifications

4.0

(24)

Asset tracking

(0)

Automatic patch deployment

(0)

Billing & invoicing

4.5

(2)

Contract/License management

(0)

CRM

(0)

Customizable reports

3.7

(12)

Dashboard

4.7

(14)

Data import/export

4.0

(5)

Device management

(0)

Documentation management

5.0

(1)

Event logs

4.0

(3)

For the it sector

(0)

Help desk management

(0)

Incident management

3.0

(1)

Issue management

4.4

(19)

IT asset management

5.0

(1)

IT reporting

4.5

(2)

Monitoring

(0)

Network monitoring

4.2

(5)

Patch management

4.3

(42)

Performance metrics

4.3

(4)

Policy management

4.3

(6)

Project management

2.7

(3)

Real-Time analytics

(0)

Real-Time data

(0)

Real-Time monitoring

4.5

(13)

Real-Time reporting

4.1

(27)

Real-Time updates

4.0

(13)

Remote access/control

4.6

(36)

Remote monitoring & management

4.7

(27)

Reporting & statistics

(0)

Scheduling

4.2

(14)

Self service portal

3.8

(4)

Server monitoring

4.6

(28)

Service level agreement (sla) management

4.1

(12)

SSL security

4.3

(3)

Summary Reports

4.5

(6)

Support ticket management

4.8

(28)

Task management

4.3

(13)

Templates

(0)

Third-Party integrations

4.1

(8)

Time & expense tracking

(0)

Troubleshooting

(0)

Workflow automation

4.3

(3)

Workflow management

4.3

(15)

SuperOps alternatives

SuperOps

4.6

(65)

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.4

Value for Money

4.4

Customer Support

4.8

NinjaOne

4.7

(297)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.7

Features

4.5

Value for Money

4.6

Customer Support

4.7

Remote Monitoring and Management

4.5

(456)

visit website

Starting from

129

/user

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.3

Value for Money

4.6

Customer Support

4.5

Cove Data Protection

4.6

(375)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.7

Features

4.6

Value for Money

4.5

Customer Support

4.5

SuperOps pricing

Value for money rating:

4.4

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Standar PSA

/user

Per month

Standard RMM

/user

Per month

Pro (Unified Basic)

129

Super (Unified Advanced)

159

/user

Per month

User opinions about SuperOps price and value

Value for money rating:

4.4

(65)

To see what individual users think of SuperOps's price and value, check out the review snippets below.

“Particularly useful features that save time, cut down on errors, and keep things organised include ticketing, automated workflows, and integrated documentation. ”

Jacob H.

IT Technician

“I want it to perform certain tasks like create scripts or perform certain functions based on a ticket not only reword the tickets verbiage which looks like a robot wrote it.”

Cristo L.

Owner

SuperOps integrations (4)

Integrations rated by users

We looked at 65 user reviews to identify which products are mentioned as SuperOps integrations and how users feel about them.

Splashtop

Integration rating: 4.4 (31)

“Use it everyday as my goto for Remote Access.”

Rich W.

Executive Director

Bitdefender GravityZone

Integration rating: 4.3 (7)

ScreenConnect

Integration rating: 4.7 (6)

QuickBooks Online

Integration rating: 4.0 (6)

“Bringing in costing (materials, facility, and labor) for financials works great. No good ways to synch customer ordering, especially with a mix of wholesale and DTC channels.”

Dick C.

Saucemaster, Founder