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SuperOps Logo

PSA-RMM PLATFORM FOR MSPs

Table of Contents

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SuperOps - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: July 2026

SuperOps overview

What is SuperOps?

SuperOps is an AI-powered, unified PSA-RMM platform designed to streamline operations for modern MSPs and IT Teams. By PSA and RMM functionalities, SuperOps enables MSPs to manage client assets, projects, and documentation from a single, intuitive interface.​

Key Features:

PSA: Enhances client engagement and revenue growth through efficient service delivery.​

RMM: Facilitates effortless management of client assets with proactive monitoring tools.​

IT Documentation: Ensures critical information is organised and easily accessible.​

Project Management: Assists in efficiently handling large-scale projects by breaking them down into manageable milestones.

SuperOps also offers seamless integrations with popular tools like TeamViewer, QuickBooks, Webroot, and Stripe, allowing MSPs and IT Teams to work with their preferred applications within the platform.

Starting price

79per user /
per month

Alternatives

with better value for money


Pros & Cons

Ticket Management

Client Management

Integrations

Reporting

SuperOps’s user interface

Ease of use rating:

SuperOps review summaries overview

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(1)
3-4(20)
5(44)

What do users say about SuperOps?

Users say SuperOps frequently adds new features and actively incorporates community feedback, which helps the platform evolve and improve. They appreciate the intuitive interface and ongoing enhancements, though some feel certain modules lack customization and a few features are still missing or incomplete. They note that feature requests are often implemented, but sometimes not as quickly as desired.

Reviewers indicate that SuperOps offers useful integrations, such as QuickBooks and M365, which streamline workflows and save time. They find integrations generally easy to use, but mention that deeper or additional integrations with third-party tools are still needed to match industry standards.

Select to learn more


Who uses SuperOps?

Based on 65 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Information Technology and Services
Computer & Network Security
Computer Software
Telecommunications
Others

Use cases

Managed Service Providers (MSP)
IT Management
Remote Monitoring and Management
Remote Support
IT Asset Management

SuperOps's key features

Most critical features, based on insights from SuperOps users:

Incident management
Remote access/control
Server monitoring

All SuperOps features

Features rating:

Alerts/Notifications
Asset tracking
Automatic patch deployment
Billing & invoicing
Contract/License management
CRM
Customizable reports
Dashboard
Data import/export
Device management
Documentation management
Event logs
For the it sector
Help desk management
Incident management
Issue management
IT asset management
IT reporting
Monitoring
Network monitoring
Patch management
Performance metrics
Policy management
Project management
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time reporting
Real-Time updates
Remote access/control
Remote monitoring & management
Reporting & statistics
Scheduling
Self service portal
Server monitoring
Service level agreement (sla) management
SSL security
Summary Reports
Support ticket management
Task management
Templates
Third-Party integrations
Time & expense tracking
Troubleshooting
Workflow automation
Workflow management

SuperOps alternatives

SuperOps logo

Starting from

79

/user

Per month

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129

/user

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IT Glue logo

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29

/user

Per month

Free trial
Free version
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SuperOps pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Standar PSA

79

/user

Per month

Standard RMM

99

/user

Per month

Pro (Unified Basic)

129

Super (Unified Advanced)

159

/user

Per month

User opinions about SuperOps price and value

Value for money rating:

To see what individual users think of SuperOps's price and value, check out the review snippets below.

“Particularly useful features that save time, cut down on errors, and keep things organised include ticketing, automated workflows, and integrated documentation. ”
JH

Jacob H.

IT Technician

“I want it to perform certain tasks like create scripts or perform certain functions based on a ticket not only reword the tickets verbiage which looks like a robot wrote it.”
CL

Cristo L.

Owner

SuperOps integrations (4)

Integrations rated by users

We looked at 65 user reviews to identify which products are mentioned as SuperOps integrations and how users feel about them.

Splashtop logo
Splashtop

Integration rating: 4.4 (31)

Use it everyday as my goto for Remote Access.

RW

Rich W.

Executive Director

Integration rating: 4.3 (7)

Integration rating: 4.7 (6)

Integration rating: 4.0 (6)

Helps to have the ability to transfer payroll general ledger information into QuickBooks

JT

Jean T.

CFO

SentinelOne logo
SentinelOne

Integration rating: 4.8 (6)

Hudu logo
Hudu

Integration rating: 4.0 (5)

SuperOps support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Chat
Phone Support
24/7 (Live rep)

Training options

Webinars
Live Online
Documentation
Videos

SuperOps FAQs

Q. Who are the typical users of SuperOps?

SuperOps has the following typical customers:
Small Business, Mid-size Business, Freelancers

These products have better value for money


Q. Does SuperOps support mobile devices?

SuperOps supports the following devices:
Android, iPhone, iPad


Q. What level of support does SuperOps offer?

SuperOps offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat, Phone Support, 24/7 (Live rep)

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