Twilio vs Zipwhip

RingEX

CallHippo

SlickText

SimpleTexting

EZ Texting

Bird

Compare Twilio and Zipwhip based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

CallHippo is a Virtual Phone System that is easy-to-use while offering robust functionality with advanced features, extensive reporting, and seamless integrations to empower sales and service teams to have effective conversations with customers. 24x7 World Class Support. Instant Setup

MessageBird solves your communication challenges via our SMS, Voice and Conversations APIs.

Twilio offers an API for phone services enabling companies to make and receive phone calls and send and receive text messages. It allows programmers to integrate various communication methods and to use existing web development skills and codes to solve communication problems.

2-Way Messaging

Access Controls/Permissions

Alerts/Escalation

Alerts/Notifications

Archiving & Retention

Audio/Video Conferencing

Automated Attendant

Automated Responses

Automated Routing

Automatic Call Distribution

Automatic Outbound Dialer

Blended Call Center

Call Center Management

Call Conferencing

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Scripting

Call Tagging

Call Tracking Metrics

Campaign Management

Chat/Messaging

Collaboration Tools

Compliance Management

Computer Telephony Integration

Contact Management

Data Management

Event Triggered Actions

Fax Management

Inbound Call Center

Live Chat

Manual Dialer

Mass Texting

Message Personalization

Mobile Coupons

Multi-Channel Communication

Multiple Scripts

On-Demand Recording

Online Voice Transmission

Outbound Call Center

Performance Management

Phone Key Input

Polls/Voting

Purchasing & Receiving

Queue Management

Real-Time Chat

Recording

Reminders

Reporting & Statistics

Reporting/Analytics

ROI Tracking

Scheduled Messaging

Scheduled Recording

Shortcodes

SIP Trunking

SMS Messaging

Status Tracking

Text to Speech

Text-to-Win

Third-Party Integrations

Unified Communications

Video Conferencing

Voice Customization

Voice Mail

Voicemail Transcription

VoIP Connection

Workflow Management

Twilio

Linux

Web-based

Windows

Product Expert

Fantastic service for the money they ask. Twilio is a wonderful tool for building an infrastructure for making phone calls and sending SMS messages.

Director of R&D

Some of the support team at Twilio is okay. Some of them are the worst: Rude, unhelpful and stubborn and zero knowledge about their product and the industry they are part of.

Software Engineer

It just works great and helps businesses communicate effectively and programmatically.

Creative Strategist

Wonderful people, always replay within a few hours of my late-night support emails. Reducing the bills is fantastic, and the tool plugs and plays with everything else nicely.

Company Director

Me and my client's completely mislead by an account executive who wasted our 4 weeks.

Executive Pastor

I like that it integrates with our Church Management Software. The customer service is excellent and communication is timely.

SDE2

Great api documentation and that too in multiple languages which helps a lot while developing.

Project manager

Sending of messages is pretty fast, there is log of messaging activity and overall this is a great tool to extend your marketing messaging.

AI Engineer

It also has very helpful and well detailed documentation for ease of use. Rates are also very resoanable according to market.

Software engineer 

We use it for alerting when things aren' going well. Setting up the api was super simple, and integrating it with our codebase was easy enough.

Easy to use sms sending solution that integrates well with many third party solutions, for a fair price.

marketing manager

Best sms and fax platform. Cheap and work really good.

IT Technical Support Specialist

Have not came across anything during the trial that I dislike.

Project Coordinator and Analyst

Good in the price range. Can specify according to geographies so that specific customer base can be targeted.

Tech Lead

The API was very easy to use. The hardest and most challenging part was getting set up and approved by Facebook to get our WhatsApp numbers.

I can say that account sign up was very easy, the interface was fairly quick to understand, the pricing of sms is fair and support was quick to respond. It does support sending sms for many countries.

Project Manager

Information for the error is minimum, so we can't get more information why the sms is not delivered. Also the price is quite high to send 1 SMS.

Customer service and communication are top notch.

Twilio screenshot: Twilio Voice API

Twilio screenshot: Twilio Message API

Twilio screenshot: Twilio SendGrid marketing campaigns

Twilio screenshot: Twilio SendGrid Email API

Twilio screenshot: Twilio Lookup API

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

SimpleTexting is an SMS marketing and business texting platform that helps teams send campaigns, manage two-way conversations, and automate messaging at scale with features like MMS, segmentation, API access, and compliance tools.

SlickText is the #1 rated SMS marketing platform. We help businesses connect with their customers through texting.

EZ Texting is an SMS marketing platform that enables businesses to send mass text and multimedia messages to their audiences. The software offers features including two-way conversational texting, automated workflows, contact management tools, and compliance safeguards that align with industry regulations. EZ Texting provides analytics capabilities that allow users to track campaign performance and optimize their messaging strategies.

Zipwhip is a cloud-based SMS marketing software that helps businesses in fitness, retail, healthcare, automotive, legal, veterinary, education, and other industries manage communication with clients. It enables users to schedule and send messages and automated replies to clients.


Zipwhip

Android

iPad

iPhone

Attorey

Easy but robust with a slew of awesome features to better brabd, market and serve clients while providing amazing back office feature of great value to subscribers of Zipwhip.

Administrative Site Manager

We had a training session with the ZipWhip team and even if we hadn't had that, I'm certain we could have used this product to the best of it's ability. I also really like the customer service team.

Production Director

They keep texting in as if we're just ignoring them, when in fact they lost their priviledge of getting through the text line.

Chief Innovation Officer

Lots of great features and it's easy to use and set up. If you are a solo attorney or small firm, I recommend this to use your business number to text.

HRIS Analyst

Everyone from the sales representative to the implementation experts were very friendly and helpful.

Finance Director

You can log in to the software on your computer or download the app to a mobile device and you are up and running. The support staff has been awesome to work with.

Recruiter

I like that everyone on our team can track each other's text messages so we can pick right up where someone else left off when communicating. The Interface is clean and easy to use.

President

The ease of use and simplicity of getting your company line the ability to text.

Operation Manager

What I liked most about Zipwhip was its seamless integration of texting with existing business phone numbers, making communication more efficient.

Regional Director

ZipWhip introduced our business to many features that elevated our standard for client communication at an amazing price point.

This makes it super easy to turn our landline phone number into a texting phone number. Clients and listeners use it all day long to communicate with us.

Patient Care Coordinator

Zipwhip offered straight-forward communication solutions at an affordable cost.

Manager, Ticket Sales

Zipwhip has a very easy interface to use and is very user friendly.

Customer Relations Manager

I use Zipwhip daily to send appointment reminders and to let clients know when their technicians are on their way. It's an easy and useful way to stay in touch with customers.

The only thing that is a little annoying is the fact that if you block someone - it does not alert them.

Owner

We've experienced times where text messages did not go through for long periods, or their site will be down for long periods. This makes it hard to rely on when we use it for our daily communication.

With us being on the East coast, it can sometimes be tough to contact someone if we have problems early on in the morning.

We have found that with the way technology has shaped our every day lives, it was vital for us to keep up with the times and find us a texting service that connects with our land lines in our office.

Twilio vs Zipwhip Comparison (2026)

Twilio

Zipwhip

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives