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Zipwhip Logo

Cloud-based SMS marketing software

Table of Contents

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Zipwhip - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: July 2026

Zipwhip overview

What is Zipwhip?

Zipwhip is a cloud-based SMS marketing software that helps businesses in fitness, retail, healthcare, automotive, legal, veterinary, education, and other industries manage communication with clients. It enables users to schedule and send messages and automated replies to clients.

The application allows managers to gain visibility into client engagement metrics, generate reports, and track the performance of inbound or outbound text messages via a unified platform. Zipwhip offers a host of features such as two-way messaging, contact management, mass texting, message personalization, analytics, and more.

Zipwhip offers an API, which lets businesses integrate the system with several third-party platforms, enabling businesses to push and pull data across systems.

Starting price

19flat rate /
per month

Alternatives

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Pros & Cons

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Send Message

Ease of Use

Text Customer

Texting

Zipwhip’s user interface

Ease of use rating:

Zipwhip review summaries overview

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(2)
3-4(36)
5(81)

What do users say about Zipwhip?

Users report Zipwhip is easy to use, with a user-friendly interface and straightforward setup that helps them communicate efficiently with clients and customers. They like being able to send and receive texts from business numbers, manage group messages, and keep conversation histories, which streamlines communication and keeps personal numbers private.

They find features like templates, CRM integration, and multi-user access valuable, but mention frustrations with character limits, lack of bulk messaging options, and inconsistent customer support. Some say technical issues and limited support hours can disrupt business, and they wish for more automation and attachment capabilities.

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Who uses Zipwhip?

Based on 119 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Insurance
Hospital & Health Care
Health, Wellness and Fitness
Transportation/Trucking/Railroad
Others

Use cases

SMS Marketing

Zipwhip's key features

Most critical features, based on insights from Zipwhip users:

Message personalization
2-Way messaging
Contact management
Scheduled messaging
Reporting/Analytics

All Zipwhip features

Features rating:

2-Way messaging
API
Automated responses
Contact management
Mass texting
Message personalization
Reporting/Analytics
Scheduled messaging

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Zipwhip pricing

Value for money rating:

Starting from

19

Per month

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Zipwhip price and value

Value for money rating:

To see what individual users think of Zipwhip's price and value, check out the review snippets below.

“The user-friendly platform and the ability to engage customers directly through SMS stood out.”
TE

Tega E.

Operation Manager

“It streamlined customer engagement, saving time and improving productivity.”
TE

Tega E.

Operation Manager

Zipwhip integrations (0)

Integrations rated by users

We looked at 119 user reviews to identify which products are mentioned as Zipwhip integrations and how users feel about them.

Zapier logo
Zapier

Integration rating: 5.0 (1)

I use Zapier to connect Kiwiform with the other tools I use. Works well.

Verified reviewer profile picture

Ishita J.

Visual Designer

Integration rating: 5.0 (1)

It allows us to use API to send automatically generated text messages to our guest and booking partners with reservation details included

Verified reviewer profile picture

Steve K.

Reservations and Dispatch

Other top integrations

Zipwhip support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat

Training options

Live Online
Webinars
In Person
Documentation

Zipwhip FAQs

Q. Who are the typical users of Zipwhip?

Zipwhip has the following typical customers:
Small Business, Large Enterprises, Freelancers, Mid-size Business

These products have better value for money


Q. Does Zipwhip support mobile devices?

Zipwhip supports the following devices:
iPhone, iPad, Android


Q. What level of support does Zipwhip offer?

Zipwhip offers the following support options:
Chat

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