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Zipwhip Logo

Cloud-based SMS marketing software

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Zipwhip - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: August 2026

Zipwhip overview

What is Zipwhip?

Zipwhip is a cloud-based SMS marketing software that helps businesses in fitness, retail, healthcare, automotive, legal, veterinary, education, and other industries manage communication with clients. It enables users to schedule and send messages and automated replies to clients.

The application allows managers to gain visibility into client engagement metrics, generate reports, and track the performance of inbound or outbound text messages via a unified platform. Zipwhip offers a host of features such as two-way messaging, contact management, mass texting, message personalization, analytics, and more.

Zipwhip offers an API, which lets businesses integrate the system with several third-party platforms, enabling businesses to push and pull data across systems.

Starting price

19flat rate /
per month

Alternatives

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Pros & Cons

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Ease of Use

User Interface

Customer Support

Texting

Zipwhip’s user interface

Ease of use rating:

Zipwhip reviews

Overall rating

4.6

/5

119

Positive reviews

73

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.73/10
Rating distribution

5

4

3

2

1

81

30

6

0

2

Pros
“The user-friendly platform and the ability to engage customers directly through SMS stood out.”
TE

Tega E.

Operation Manager

“It streamlined customer engagement, saving time and improving productivity.”
TE

Tega E.

Operation Manager

“Ease of use, plain interface, login from anywhere.”
JC

Jessica C.

Office Manager

Cons
“SMS character limit, and did not support PDF attachment”
TE

Tega E.

Operation Manager

“The layout looked a little bit outdated.”
KM

Katrina M.

staffing specialist

“the character limit for texts made it a little annoying when sending anything over 600 characters”
CL

Christine L.

claims adjuster

Who uses Zipwhip?

Based on 119 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Insurance
Hospital & Health Care
Health, Wellness and Fitness
Transportation/Trucking/Railroad
Others

Use cases

SMS Marketing

Zipwhip's key features

Most critical features, based on insights from Zipwhip users:

Message personalization
2-Way messaging
Contact management
Scheduled messaging
Reporting/Analytics

All Zipwhip features

Features rating:

2-Way messaging
API
Automated responses
Contact management
Mass texting
Message personalization
MMS
Mobile keywords
Reporting/Analytics
Scheduled messaging

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Zipwhip pricing

Value for money rating:

Starting from

19

Per month

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Zipwhip price and value

Value for money rating:

To see what individual users think of Zipwhip's price and value, check out the review snippets below.

“The user-friendly platform and the ability to engage customers directly through SMS stood out.”
TE

Tega E.

Operation Manager

“It streamlined customer engagement, saving time and improving productivity.”
TE

Tega E.

Operation Manager

Zipwhip integrations (0)

Integrations rated by users

We looked at 119 user reviews to identify which products are mentioned as Zipwhip integrations and how users feel about them.

Integration rating: 5.0 (1)

Automazione dei flussi di lavoro per collegare moduli esterni e database terzi.

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Freweini T.

SEGRETARIA

Integration rating: 5.0 (1)

It allows us to use API to send automatically generated text messages to our guest and booking partners with reservation details included

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Steve K.

Reservations and Dispatch

Other top integrations

Zipwhip support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat

Training options

Live Online
Webinars
In Person
Documentation

Zipwhip FAQs

Q. Who are the typical users of Zipwhip?

Zipwhip has the following typical customers:
Small Business, Large Enterprises, Freelancers, Mid-size Business

These products have better value for money


Q. Does Zipwhip support mobile devices?

Zipwhip supports the following devices:
iPhone, iPad, Android


Q. What level of support does Zipwhip offer?

Zipwhip offers the following support options:
Chat

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