xMatters vs AlertMedia

RedFlag

ManageEngine OpManager Plus

Everbridge Mass Notification

Pazo

SnapComms

SimplyDesk

Compare xMatters and AlertMedia based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Mobile First
GPS Enabled
QR/NFC Support
Integrations Ready
AI Enhanced
Offline Support

ManageEngine OpManager Plus is an AIOps software designed to help businesses monitor networks, servers, IP addresses, switch ports, bandwidth, network configurations, firewall rules, logs, policies, application usage, and storage devices. IT admins can perform an in-depth analysis of IT performance parameters, including health, availability, device utilization, and more.

SimplyDesk is an all-in-one IT management platform combining Helpdesk, asset tracking, remote tools, alerts, and reporting. Scalable, easy to deploy, and available in SaaS or on-premise. Includes expert support to help you stay efficient at every stage.



xMatters is an actionable IT alerting platform that relays data between systems while engaging the right people to resolve incidents faster.

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Alerts/Escalation

Alerts/Notifications

Application Management

Audit Management

Chat/Messaging

Collaboration Tools

Compliance Management

Customizable Fields

Customizable Templates

Dashboard

Dashboard Creation

Data Import/Export

Disaster Recovery

Drag & Drop

Email Alerts

Event Logs

Help Desk Management

Incident Management

Incident Reporting

Issue Auditing

Maintenance Scheduling

Mobile Alerts

Monitoring

Multi-Channel Communication

Multi-Language

Performance Metrics

Prioritization

Real-Time Monitoring

Real-Time Notifications

Real-Time Reporting

Reminders

Remote Access/Control

Reporting & Statistics

Self Service Portal

Single Sign On

Task Management

Third-Party Integrations

Uptime Reporting

User Management

Workflow Management

xMatters

Android

Web-based

Windows

iPad

iPhone

They have made good upgrades to the system to help fit our needs and hopefully benefit their other users.

Sr.Manager Global IS

Customer and Tech support is excellent and Cust Relation Manager are very  eager to help you. We are  using  xmatters for our critical Control M  Alert function and so far our End  Users are Happy.

I have had nothing but great communication, help, and training from the xMatters team. This software is excellent and easy to use.

Incident Manager / Service Coordinator

I am very positive, and I have a good feeling that this will be an extremely useful solution for Arla in the future.

Customer service at xMatters is fantastic, personally would like to call out Dane Q and Simta, they have been extremely helpful and responsive to my numerous queries.

Release manager

I have been using xMatters for quite some time now and it has been a great experience overall. I love the interface and features.

XMatters has proved to be a very useful tool for our company. Setting up schedules and escalation rosters is a breeze and our users like the ability to configure their own devices and notifications.

Device Engineer III

As a user, I find the interface to be extremely confusing, even frustration. Even after I've figured out how to do something, next time I need to do it, I have to re-figure out how.

Also, having on call individuals being able to immediately join bridges is a huge advantage. XMatters will continue to benefit out company in more ways when we integrate with ServiceNow.

Technical System Admin II

Seems to be a good overall application to use. XMatter support is great and works with us on customization to fit our needs.

We have xMatters hooked into our ServiceNow instance and it works great. I've been a happy customer for xMatters over 10 years.

Network Security Analyst

It was pain free to be setup in and the Android App complements the website perfectly. Easy to use, easy to customize, and a powerful tool.

Very user friendly and easy to manage the tool , its a value of money which will help in reducing a lot of manual work we do in day to day activities.

It has helped make it easy for our NOC to quickly page out to our on call teams when there is an issue with our system. It also has great integration tool that can be used to integrate with Slack.

IT Production Assurance Manager

The organization has been great as far as informing their customers on new features and functionality. Where I do feel they could use some work is on their licensing model.

Integrations have been somewhat challenging and professional services disappointing in the time required to get things done.

Business Continuity Manager

The one area which didn't work well was the phone alerts where the combination of American and English 'voices' gave a disjointed feel to the message.

Can be a little difficult to set up your templates.

xMatters screenshot: Automated & flexible communication

xMatters screenshot: Align resources

xMatters screenshot: On-call scheduling

xMatters screenshot: Collaborate across teams

xMatters screenshot: Customized views

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Everbridge Mass Notification is an emergency notification software that helps businesses send text, email or voice messages. It enables users to create incident-specific message templates and publish them across websites, internal communication channels, and social media platforms.

RedFlag by PocketStop is a mass notification system for businesses and teams of all sizes, which allows users to trigger notifications across multiple platforms including email, SMS, voice call, and social media, for purposes such as emergency alerts, internal communications, and staffing notices

SnapComms is an employee communications software solution that allows organizations to communicate more effectively with their employees. Designed with all workplaces in mind, our software bypasses email to inform and engage every employee across desktop, digital display and desktop.

AlertMedia’s award-winning threat intelligence, emergency communication, and travel risk management solutions help companies of all sizes identify, respond to, and recover from critical events faster and with greater confidence—all from a single, unified interface.

Accident Investigation

Action Management

Active Directory Integration

Activity/News Feed

App Notifications

Audience Targeting

Audit Trail

Blogs

Campaign Analytics

Campus Notifications

Commenting/Notes

Communication Management

Communications Management

Configurable Workflow

Contact Database

Contact Management

Crisis Management

Customizable Branding

Customizable Reports

Digital Signage

Document Management

Document Storage

Drip Campaigns

Email Management

Emergency Notification

Emergency Response Planning

Employee Database

Employee Directory

Employee Management

Employee Photos

Engagement Tracking

Event Calendar

Event Triggered Actions

File Sharing

Geolocation

Geotargeting

Historical Reporting

Incident Response Checklists

Interaction Tracking

IT Incident Management

Knowledge Management

Live Chat

Location Tracking

Mass Notifications

Meeting Management

Mobile Access

Multi-Language Alerts

Multi-Location

Notification Scheduling

Occupational Health Management

OSHA Compliance

Progress Tracking

Push Notifications

Read Receipts

Real-time Alerts

Real-Time Analytics

Real-Time Chat

Real-Time Data

Real-Time Updates

Reporting/Analytics

Risk Alerts

Risk Analysis

Risk Assessment

Risk Management

Role-Based Permissions

Safety Incident Management

Safety Management

Scenario Planning

Scheduled Messaging

Scheduling

Screen Sharing

Search/Filter

Secure Data Storage

Security Management

SMS Messaging

AlertMedia

Linux

HRIS Analyst

Customer support is amazing. Variations on sending alerts to the organization for all users are great due to some of our population not having the ability to receive a text message.

VP, Enterprise Continuity, Security and Safety 

We have realized tremendous value in taking care of our employees and their families. They know we sincerely care and have invested in their safety.

Strategic Planning Manager

The responsiveness of our Customer Success Manager is fabulous - I'm talking under an hour most times. Truly great experience all the way around.

PAYROLL MANAGER

This product is very easy to use and very useful. It has made communicating with our team members on all different shifts very easy and effective.

Executive Director

I think it is an excellent tool and I am glad we invested in it. I just think we could probably use it more often.

Security Operations Supervisor

The inability to provide updated info to the threat intelTeam when you have first hand knowledge of an incident.

Director of Human Resources

My favorite part of AlertMedia is how easy it is to use. I love that I can monitor the message being sent to my employees in real time.

HR Specialist

We love the ability to be able to text all of our employees updates when necessary. During COVID, this has been a MUST for us.

Operations

Great User Interface and was easy to implement based on our QA team. Good customer service and renewal support.

Manager, Business Resiliency

Ease of use and functionality were the two things that stood out to me as far as what I liked most. The product is very easy to use.

Facilities Manager

Great customer service - will spend time with you to make sure you are happy with product.

Public Relations & Development Coordinator

We implemented it right as COVID was ramping up and it was a great way to get ahold of staff members quickly - which was very important when we were first implementing COVID policies and procedures.

xMatters vs AlertMedia Comparison (2026)

xMatters vs AlertMedia Comparison (2026)

xMatters

AlertMedia

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives