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CARET Legal vs Filevine Comparison (2026)

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Good recommendations?

CARET Legal

Filevine

Overview

CARET Legal automates the most critical processes in your firm to help you manage all aspects of your practice. From client intake, to matter management, to back-office reporting, CARET Legal enables you to save time, scale your business, and collect revenue faster than ever before.

Filevine is an all-in-one legal billing platform. Easily track time, bill clients, and receive payments all in one place.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.4

160

109

Value for money

Ease of use

Features

Customer support

82%

would recommend this app

4.4

301

221

Value for money

Ease of use

Features

Customer support

80%

would recommend this app

Pros

“I enjoy Caret Legal, and how it allows us to stay connected to our caseload outside of the office or at my desk.”

Brooke R.

Paralegal

“I really like the seamless workflow in CARET Legal that extends from time tracking to prebilling and then to finalized billing.”

Crissy D.

Accounting Manager

“They switched to outsourced tech help happened several years ago - back then, customer service was quite helpful, and now, a simple issue can have multiple tickets, threads, and just general messy communication that seems to drag out and prolong issues.”

Natalya M.

Chief Operating Officer

Pros

“The centralized case record, with tasks, notes, texts, and documents in one place, does make it easier for my team to see what’s going on without chasing information across multiple tools.”

Christi L.

COO

“Filevine dedicates a Representative to respond to issues and questions, and connect you to the appropriate person(s) to help -- billing, training, implementation, etc.”

Susan Z.

Paralegal for Atty David C Farr

“I must say that everyone I have been in contact with at Filevine has made me feel like I am their only customer -- they value my input, and work to customize Filevine to address our practice in a one attorney and one paralegal/"everything person". ”

Susan Z.

Paralegal for Atty David C Farr

Cons

“I do not like that it does not have the ability to expand text as in Amicus and that Caret does NOT sync People with Outlook contacts and does not have the ability to mark emails sent from Caret as Important (or Confidential etc).”

Donna D.

Managing Partner

“You can’t build them on your own and have to rely on their team to compile everything, which limits flexibility and can slow down access to the insights you need.”

Kayla R.

Office Manager and Paralegal

“Frequent issues, calendar items disappear from calendar, emails won't save to the matters and billing issues. ”

C M.

Owner

Cons

“Every time I expressed my concerns, FV employees would demand to address on phone/Zooms (never in writing) which prevented transparency in handling and also demanded an extraordinary amount of time in my schedule.”

Lori W.

Owner and Attorney

“They did not allow access to software before signing contract -they do a customized demo (cannot be downloaded - only played "live" during sales call) that inaccurately portrays the actual product.”

Lori W.

Owner and Attorney

“Filevine promised a modern, scalable case management system for law firms—but over time, it has become an increasingly expensive platform that underdelivers on core functionality while aggressively upselling basic features.”

Christi L.

COO