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Filevine Logo
Filevine
4.6
(253)

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Your Complete Legal Tech Stack

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(11)

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Filevine Pricing, Features, Reviews and Alternatives

Filevine product overview

Price starts from

0

Per year

Other

What is Filevine?

Filevine: the one employee that never takes a vacation. Don't waste your valuable time on a free trial – Filevine is configurable to how you do business and adapts to how your team evolves.

Key benefits of using Filevine

• Systemize business workflows by defining roles and operations for each stakeholder within a firm.
• Use Filevine for what your business needs most, whether for task management, document management, or a communication management system.
• Multiple users can collaborate on a case to minimize the case study time and ensure that everyone on your team is onboard as early as possible.
• Log every interaction with clients and record all documents, meeting notes, payment history, bills, and expenses in a centralized repository.
• Prevent loss or theft of critical business data with data traffic encryption, server-side verification, redundant data backup and secure credit card data storage.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
FAQs/Forum
Email/Help Desk
24/7 (Live rep)
Knowledge Base
Chat

Training options

Documentation
Live Online
Videos
Webinars
In Person

Filevine pricing information

Value for money

4.4

/5

253

Starting from

0

Per year

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Filevine features

Functionality

4.5

/5

253

Total features

89

11 categories

Most valued features by users

Document Management
Access Controls/Permissions
Alerts/Notifications
Task Management
Reporting & Statistics
Activity Dashboard
Case Management
Calendar Management

Filevine users reviews

Overall Rating

4.6

/5

253

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.11/10
Rating distribution

5

4

3

2

1

195

34

7

6

11

Pros
Overall experience with Filevine has been amazing. Everyone in the office seems to love it and it works very smoothly with what we use it for.
Everything can be customized. The text features are great too, it's always so nice to be able to read back and reference texts between the client and attorney or the client and myself.
The flexibility of Filevine to match our firm's specific needs has been wonderful. The Filevine Outlook extension is particularly helpful in aiding communications.
Cons
I made an error by entering some info into the wrong project - I was unable to delete it.
They are unresponsive to these concerns, with their standard response being that we should just do more training. The system is clumsy and the customer service is awful.
So in addition to wasting all the money we spent on training, we wasted a full day of work.
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Daniel C.

Legal Services, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Was exactly the fit we were looking for and seems to constantly be adding new features.

Reviewed 6 years ago
Pros

The best thing about this product is the fact that it's fully web-based. Gone are the days of needing a beefy back end and/or an SQL server to host the databases. Now all of your data is secure and in the cloud for easy access for attorneys and their staffs.

Cons

The biggest con with this software was the setup. They sold us on a seamless integration, which is never the truth, with a dedicated handler. To put it plainly, our installation was not pretty. Lots of delays and having to really push to have certain items exported from our former client management system and entered into the proper fields within theirs. Was it worth the headache of making the move, absolutely, however it could have been handled much better in my opinion.

IS
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Ingrid S.

Legal Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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FILEVINE IS AWESOME AND WOULD DEFINITELY RECOMMEND

Reviewed 15 days ago

I am not computer savvy but find this platform very easy to work with. Again, keeps me organized and on top of job!

Pros

Ease of use- helps keep me organized and to prioritize. Helps others in the company know what is going on with my cases in case coverage is needed and in general with case management.

Cons

Don't really see any- one time FV did an update/change without letting company know. Led to issues with finding data.

Vendor response

Thank you so much for taking the time to leave your review, Ingrid! We're thrilled to read that you've found the platform to be easy to navigate and able to keep you organized and informed on your cases! Appreciate your support.

kw
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katherine w.

Law Practice, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Caution! Watch for undisclosed glitches, especially with DocsPlus.

Reviewed 2 years ago

One of primary reasons we chose this program over others was because the add-ons Docs Plus and Vine Sign would replace Adobe. It was a little more expensive to do this, but the convenience of doing everything within one program and having it automatically save to the client's file seemed to be worth the added expense. However, it has not worked that way and now we are paying for both. Most notably,...

Pros

It is extremely customizable. There is a suggestion feature for changes to the software.

Cons

There are many glitches that were not evident until we started using the program. There is no way to try out the program before purchasing it-you have to rely on the representations made by the sales staff. The only trial offered is for the sales rep to guide you through some of the features for 45 minutes or so. The add-ons for DocsPlus and VineSign are much lower quality than using Adobe. The...

LW
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Laya W.

Legal Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Used at two different PI firms since 2019

Reviewed 20 days ago

Excellent, it it a very easy to use and user friendly system.

Pros

Very easy and intuitive. Also accessible from anywhere, which was a huge advantage when we shutdown the office in 2020.

Cons

The activity feed includes all of every email chain, can get hard to read and to find what you want

Vendor response

Thank you so much for taking the time to leave your thoughtful review, Laya! We're so glad to read that you've found our platform to be easy to navigate and intuitive. We appreciate the feedback and are grateful for the opportunity to support you and your firm!

NW
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Nick W.

Law Practice, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product!

Reviewed 15 days ago

Very good! The integration was fairly seamless.

Pros

I really am impressed by its integration with other programs, such as Outlook!

Cons

The amount of features on the left-hand side can be somewhat overwhelming.

Vendor response

Thank you so much for taking the time to leave your thoughtful review, Nick! We're thrilled to read that you found the integration to be seamless and are enjoying the product. We appreciate the feedback and look forward to continuing to support you and your firm moving forward!

Filevine FAQs

Q. What type of pricing plans does Filevine offer?

Filevine has the following pricing plans:
Starting from: $0.00/year
Pricing model: Free, Subscription


Q. Who are the typical users of Filevine?

Filevine has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Filevine support?

Filevine supports the following languages:
English


Q. Does Filevine support mobile devices?

Filevine supports the following devices:
Android, iPad, iPhone


Q. Does Filevine offer an API?

Yes, Filevine has an API available for use.


Q. What other apps does Filevine integrate with?

Filevine integrates with the following applications:
Microsoft Outlook, Dropbox Business, Captorra, Zapier, QuickBooks Online Advanced, OneDrive, Google Drive, Box, Domo, Slack, Microsoft 365, NetDocuments, DocuSign CLM, Google Calendar, Microsoft Word


Q. What level of support does Filevine offer?

Filevine offers the following support options:
Phone Support, FAQs/Forum, Email/Help Desk, 24/7 (Live rep), Knowledge Base, Chat

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